Acer Altos R710 User Manual Download

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2 System tour

Item

Description

Serial Port A

SCSI Channel B

8-pin ARMC connector

CMOS Battery

Full-height riser slot

Low-profile riser slot

Back panel I/O ports

DIMM slots 1B, 1A, 2B, 2A, 3B, 3A (from right to left)

Processor 1 fan header

Processor socket 1

Processor socket 2

Processor 2 fan header

+12V processor power

Fan board connector

Floppy connector

System fan 3-pin header

Secondary IDE channel

Control panel 100-pin connector

24-pin SSI power connector

50-pin control panel connector

34-pin SSI control panel connector

SATA port 1

Summary of Contents for Altos R710

Page 1: ...Acer Altos R710 User s Guide ...

Page 2: ... your computer All correspondence concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Model Number ______________________________...

Page 3: ...s Operation of this device in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television reception which can be determined by turning the device off an...

Page 4: ...er Use conditions This part complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Canadian users This Class A Class B digital apparatus meets all requirements of the Canadian Interference Causing Equ...

Page 5: ...This product should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company 7 Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord 8 If an extension cord is used with this product make sure that the total ampere rating of the equipment pl...

Page 6: ...has been damaged f If the product exhibits a distinct change in performance indicating a need for service 12 Replace the battery with the same type as the product s battery we recommend Use of another battery may present a risk of fire or explosion Refer battery replacement to a qualified service technician 13 Warning Batteries may explode if not handled properly Do not disassemble or dispose of t...

Page 7: ...6 Product specification summary 7 2 System tour 9 System board 11 Connector and Header Locations 11 Back Panel Connectors 13 SCSI Backplane 15 External and internal structure 16 Front view with bezel 16 Front view w o bezel 16 Front panel 18 Front Panel LED and Buttons description 18 Control Button Functions 19 LED Indicator Status 19 Rear view 21 Optional Peripherals 22 Internal components 23 3 G...

Page 8: ...ving a hard disc 42 Installing a hard disc 43 Installing or Removing a Floppy CD ROM or DVD ROM Drive 45 Install a Slimline Floppy Drive into Altos R710 45 Removing a Floppy Drive from the Slim Line Drive bay with Altos R710 47 Installing a Floppy Drive into the Converted Hard Drive Bay on Altos R710 Server System 48 Removing a Floppy Drive from the Converted Hard Drive Bay 52 Installing the SCSI ...

Page 9: ...fore You Begin 85 Tools and Supplies Needed 85 Installing and Removing Memory 85 RJ45 Serial Port Configuration 85 Replacing the Backup Battery 86 BIOS Setup Utility 89 Main 93 Advanced 95 Upgrading the BIOS 139 Preparing for the Upgrade 139 Recording the Current BIOS Settings 139 Obtaining the Upgrade 139 Upgrading the BIOS 140 Clearing the Password 141 Clearing the CMOS 142 6 Troubleshooting 143...

Page 10: ...ndows Operating System 153 Hard Drive s are not recognized 154 Bootable CD ROM Is Not Detected 154 BIOS POST Beep Codes 156 Appendix A Management software installation 159 Installing ASM 161 System requirements 161 ASM Agent 161 ASM Console 161 System setup 161 Installing ASM Agent Windows version 162 Installing ASM Console Windows version 162 Installing ASM Agent Linux version 163 Appendix B Tool...

Page 11: ...lity 179 How To Create RAID 1 Mirror volume with a Hot Spare Disk 179 RAID Volume Initialization 180 Exit and Restart the server 180 MegaRAID Configuration Utility 180 Load RAID Card Default Setting 180 Create RAID1 Volume 181 Assign Hot Spare Disk 181 Initialize RAID Volume 181 Save And Exit MegaRAID Configuration Utility 182 Appendix D BIOS POST Checkpoint Codes 183 BIOS POST Checkpoint Codes 18...

Page 12: ......

Page 13: ...1 System information ...

Page 14: ...s R710 is a high density rack optimised single processor system loaded with features The system offers a new standard for flexible productivity ideal for local or wide area networks and multiuser server environments ...

Page 15: ...ailures in a single x4 memory device Memory sparing technology When memory sparing is enabled the spare DIMM will not be detected by OS The sparing DIMM will be reserved for the standby purpose and cannot be accessed by the system1 Memory mirroring technology When memory mirroring is enabled only half of the memory capacity will be detected by the OS Please refer to page115 Memory Configuration Su...

Page 16: ...chnology and vendor should be installed in the Altos R710 Storage Slim type IDE CD ROM drive Slim type 3 5 inch Floppy disk drive optional Support for six max hard disk drives Warning If FDD and Tape Drive are installed R710 would support 4 hard disk drives only Graphics interface On board ATI Rage XL video controller with 8MB SDRAM Networking Dual port Intel 82546GB 10 100 1000 NICs I O ports Fro...

Page 17: ...I Logic 1030 dual channel U320 SCSI Controller One internal SCSI channel one external SCSI channel Supports RAID1 Service ID Front service ID button Front and rear service ID LED Operating Systems supported Microsoft Windows Server 2003 Microsoft Windows 2000 Red Hat Enterprise Linux 3 Novell NetWare 6 5 SCO OpenServerTM 5 0 7 SCO Unixware 7 1 4 Zero Channel RAID Optional Must be installed on the ...

Page 18: ...ce and upgrading your system simpler and faster The Altos R710 is no exception to this rule The following features and options are provided Cost efficient operation in a value oriented package Tool less design Front accessible USB port Acer EasyBUILDTM for efficient system setup and installation Acer Server Manager ASM suite of comprehensive management tools ...

Page 19: ...I X slots Option 3 One 64 bits 100MHz 3 3V PCI X slot Two x4 PCI Express slots with x8 connectors Six DIMM sockets supporting DDR 2 400 registered ECC modules for a maximum memory capacity of 12 GB Media storage Optional slim type 3 5 inch 1 44 MB floppy drive or Optical drive Additional media storage capacity Support for five 3 5 Inch ATA or SCSI hard disk drives External ports Power supply unit ...

Page 20: ...s in each power supply LEDs Standard Control Panel NIC1 Activity NIC2 Activity Power Sleep System Status with optional light pipe kit system status LEDs can be viewed with bezel closed Service ID Power subsystem Status LED on each power module Fault LED for each system fan Server Management Diagnostics On board Platform Instrumentation using the National Semiconductor PC87431M mini Baseboard Manag...

Page 21: ...2 System tour ...

Page 22: ...This chapter provides locations of various components and ports and instructions on how to set up the system ...

Page 23: ...11 System board Connector and Header Locations The mainboard becomes accessible once you open the system The figure below is provided to help you indentify and locate connectors slots and ports ...

Page 24: ...s 1B 1A 2B 2A 3B 3A from right to left I Processor 1 fan header J Processor socket 1 K Processor socket 2 L Processor 2 fan header M 12V processor power N Fan board connector O Floppy connector P System fan 3 pin header Q Secondary IDE channel R Control panel 100 pin connector S 24 pin SSI power connector T 50 pin control panel connector U 34 pin SSI control panel connector V SATA port 1 ...

Page 25: ... supply signal cable Y USB header DH 10 Z USB header 1 x 10 AA IPMB connector BB IDE power connector CC SCSI channel A DD ICMB connector EE 120 pin connector for optional Acer Intelligent Management Module Item Description TP00762 A F C D E G H B I ...

Page 26: ...Gigabit LAN 2Port RJ45 F Video Port G USB port 1 H USB port 2 I SCSI Channel A external connector LED Color LED State Description Left LED Off No network connection Left LED Solid Amber Network connection in place Left LED Blinking Amber Transmit receive activity Right LED Off 10 Mbps connection if left LED is on or blinking Right LED Solid Amber 100 Mbps connection Right LED Solid Green 1000 Mbps...

Page 27: ...nectors on the Hot swap SCSI Backplane printed circuit board Note To prevent the backplane from flexing when installing or removing hard drives from the drive bay the system top cover must be on the system Having the top cover installed will ensure the drives attach securely to the drive connectors on the backplane Item Description A Floppy Drive Connector B IDE Optical Drive Connector C SCA2 Hard...

Page 28: ...2 System tour 16 External and internal structure Front view with bezel Front view w o bezel No Description 1 Name Plane 2 Keylock 3 LEDs No Description 1 Slim CDROM or FDD Bay ...

Page 29: ...17 2 3 5 SCSI HDD bay 3 Tape Device bay 6th SCSI HDD bay 4 Front VGA output port 5 Front USB port 6 Power Buttion 7 Service ID Buttion No Description ...

Page 30: ...ption Item Description A Power Button B LAN 2 Activity LED C LAN 1 Activity LED D Power LED E System Status LED F Hard Drive Activity LED G Service ID LED H Service ID Button I System Reset Button J USB connector K Recessed NMI Button Tool Required L VGA connector ...

Page 31: ...indicates a link between the system and the network to which it is connected Blinking green light indicates network activity Power Sleep LED Continuous green light indicates the system has power applied to it Blinking green indicates the system is in S1 sleep state see Note No light indicates the power is off is in ACPI S4 or S5 state Hard disk drive status LED Random blinking green light indicate...

Page 32: ...ered back on or until the BIOS clears the LED If the system is not powered down normally the Power LED may blink and the System Status LED may be off due to a failure or configuration change that prevents the BIOS from running System Identificati on LED Solid blue indicates system identification is active No light indicates system identification is not activated Item Description ...

Page 33: ...upply Modules 1 1 Configuration Shown D PS2 keyboard and Mouse Ports E RJ45 Serial B port F LAN 1 Connector G LAN 2 Connector H Optional DB9 Serial A port Cut out I Videon Connector J USB 1 Connector K USB 2 Connector L Diagnostic POST code LEDs M Management NIC connector Optional N External SCSI Channel B connector ...

Page 34: ...dant Power Fan Module Item Description A Slim line Device cage support for floppy drive DVD CD ROM drive B Optional 6th hard drive or Tape Drive Bay C System Control Panel D 1st Hard Drive Bay or Optional Floppy drive bay E Hard Drive Bays 5 Item Icon Description ...

Page 35: ...23 Internal components Item Description A Power Supply Modules B Power Distribution Board C Riser Card Assembly D CPU Air Duct E Fan Module F Air Baffle G Slim Line Drive Bay ...

Page 36: ...2 System tour 24 H Front Bezel I Chassis Handles J Control Panel K Hard Drive Bays Item Description ...

Page 37: ...3 Getting Started ...

Page 38: ...This chapter gives information on setting up and starting to use your system ...

Page 39: ... free from vibration Well ventilated and away from sources of heat Secluded from electromagnetic fields produced by electrical devices such as air conditioners radio and TV transmitters etc Checking the package contents Check the following items from the package Acer Altos R710 system Acer Altos R710 User s guide Acer EasyBUILDTM Acer Altos R710 Accessory box System keys If any of the above items ...

Page 40: ...after pressing the power button go to Power on problems on page 29 for possible causes of boot failure Aside from the POST messages you can determine if the system is in good condition by checking if the following occur during startup Power indicator on the front panel lights up green Num Lock Caps Lock and Scroll Lock indicators on the keyboard light up Turning off the system To turn off the serv...

Page 41: ...r source and to the power cable socket No power comes from the grounded power outlet Have an electrician check your power outlet Loose or improperly connected internal power cables Check the internal cable connections If you are not confident to perform this step ask a qualified technician to assist you Warning Make sure all power cords are disconnected from the electrical outlet before performing...

Page 42: ...3 Getting Started 30 ...

Page 43: ...4 Configuring the system ...

Page 44: ...This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system ...

Page 45: ...ver for safety purposes we do not recommend that you perform these upgrades yourself If you want to replace or upgrade any of these components contact your dealer or a qualified service technician for assistance Important Observe the installation precautions described in the subsequent section when installing or removing a server component ...

Page 46: ...er before handling components If a wrist strap is not available maintain contact with the server throughout any procedure requiring ESD protection Preinstallation instructions Always observe the following before you install any component 1 Turn off the system and all the peripherals connected to it 2 Unplug all cables from the power outlets 3 Open the system according to the instructions on page 3...

Page 47: ...ions Observe the following after installing a server component 1 See to it that all components are installed according to the described step by step instructions 2 Reinstall any expansion board s or peripheral s that you have previously removed 3 Reinstall the chassis panels 4 Connect the necessary cables 5 Turn on the system ...

Page 48: ...ts The top panel is removable to allow access to the system s internal components Refer to the following sections for instructions Before opening the server Before opening the server observe the following precautions 1 Turn off the system and all the peripherals connected to it 2 Unplug all cables from the power outlets 3 Place the system unit on a flat stable surface Note Because of the R710 desi...

Page 49: ...ripheral devices and the AC power cable None of the components inside of the platform is hot swappable 1 Observe the safety and ESD precautions at the beginning of this book 2 Turn off all peripheral devices connected to the server Turn off the server 3 Disconnect the AC power cord 4 Remove the shipping screw if it is installed 5 While holding the blue botton at the top of the chassis in slide the...

Page 50: ... side edges of the cover sit just inside the chassis sidewalls 2 Slide the cover forward until it clicks into place 3 Optional Insert the shipping screw at the center of the top cover 4 Reconnect all peripheral devices and the AC power cord Observe the post installation instructions described on page 35 ...

Page 51: ...or and heat sink Removing the Processor Air Duct 1 Remove the chassis cover For instructions see Removing the Chassis Cover 2 Lift the processor air duct from its location over the two processor sockets Installing the Processor Air Duct 1 If you are installing the processor air duct for the first time after installing a second processor break out the airflow tab over on the side of the processor a...

Page 52: ...4 Configuring the system 40 the power supply Use caution not to pinch or disengate cables that may be near or under the air duct ...

Page 53: ...r air dam and then see your server board User Guide for instructions on processor installations and removals Return to these instructions to reinstall the processor air dam and processor air duct Removing the Processor Air Dam The air dam is installed only on a server board that supports two processors but only one processor is to be installed Remove the air dam only if you will be installing a se...

Page 54: ...ws that attach the hard drive to the drive carrier Lift the drive from the carrier Store the drive in an anti static bag 4 optional Place the plastic retention device into the drive carrier using the four screws you removed from the hard drive 5 Insert the screws that held the drive in the carrier into the screw locations on the carrier for future use 6 With the black lever in the fully open posit...

Page 55: ...surface 5 Set any jumpers and or switches on the drive according to the drive manufacturer s instructions 6 With the drive circuit side down position the connector end of the drive so that it is facing the rear of the drive carrier 7 Align the holes in the drive to the holes in the drive carrier and attach it to the carrier with the screws that were attached to the plastic retentiWith the black le...

Page 56: ...4 Configuring the system 44 8 When the black drive carrier lever begins to close by itself push on it to lock the drive assembly into place OM11684 C E A B D ...

Page 57: ... disconnect the DC mains Install a Slimline Floppy Drive into Altos R710 1 Power down the server system and unplug all peripheral devices and the AC power cable 2 Remove the chassis cover 3 Remove the front bezel 4 Align the two holes at the left side of the floppy drive with the two cutouts in the floppy drive carrier See letter A in the figure below 5 Lower the right side of the floppy drive int...

Page 58: ...e cable into place 9 Slide the floppy drive assembly into the chassis until it clicks into place See letter A in the figure below 10 Open the connector on the backplane by pulling out on the connector cover See letter B in the figure below 11 Insert the loose end of the floppy cable into the backplane connector See letter C in the figure TP01144 A B C ...

Page 59: ... Push in on the blue lever at the rear of the drive carrier Remove the drive carrier at the left side of the chassis to release the drive carrier 7 Slide the drive carrier out through the front of the chassis 8 Press downward on the side of the drive tray and release the drive 9 Remove the small screw that attaches the interposer board to the drive 10 Store the screw and floppy carrier for future ...

Page 60: ... drive bay 1 Power down the server and unplug all peripheral devices and the AC power cable 2 Remove the chassis cover 3 Remove the front bezel if it is installed 4 Remove the upper left hot swap hard drive carrier from the chassis 5 Remove the screws that attach the slide rails to the floppy drive conversion kit carrier Figure 1 Removing the Rails from the Floppy Drive Conversion Kit Carrier 6 Sl...

Page 61: ...ersion Kit Carrier 8 Attach the floppy drive to the carrier with the screws that came with your floppy drive conversion kit One screw attaches at each side See the figure below Figure 3 Attaching a Floppy Drive to the Floppy Drive Conversion Kit Carrier TP01308 A A ...

Page 62: ... Open the connector on the rear of the floppy drive by pulling up on the connector cover See letter A in the figure below 11 Insert one end of the flat flex cable end into the floppy drive connector See letter B in the figure 12 Push down on the connector cover to lock the cable into place See letter C in the figure Figure 5 Connecting the Flat Flex Cable to a Floppy Drive TP01309 A B C TP013 ...

Page 63: ...ctors on the SATA backplane For assistance in locating connectors on the SCSI backplane 15 Insert the loose end of the flat flex cable into the backplane connector See letter C in the figure 16 Push in on the connector cover to lock the cable into place See letter D in the figure Figure 6 Installing the Floppy Drive into the Chassis 17 Install the chassis cover 18 Optional Install the front bezel ...

Page 64: ...e connector cover on the rear of the floppy drive by pulling up on it Release the flat flex cable from the drive 7 Remove the two screws at each side that hold the drive rails to the drive carrier Lift the two rails from the carrier 8 Disconnect the two screws attaching the drive to the converted hard drive bay carrier 9 Install an empty hot swap hard drive carrier into chassis drive bay if no flo...

Page 65: ...stalled 4 Remove the drive blank from the sixth drive bay by using a long screwdriver to push it out through the front of the chassis Figure 1 Remove the Drive Blank from the Chassis 5 Remove the fan module 6 Hold the SCSI sixth drive board about inch above the opening in the backplane to allow alignment notches to clear the top of the backplane bracket Move the board forward into the opening and ...

Page 66: ... Connect the remaining end of the SCSI connector to the server board or add in card See server board or add in card documentation for the connection location 8 Connect the end of short SCSI cable that is labeled Backplane to the backplane connector labeled SCSI CH A Connect the other end to the sixth drive board connector 9 Included with your sixth HDD upgrade kit is a power cable connector labele...

Page 67: ...st meet the following requirements You must purchase the optional tape drive kit You must purchase a 3 5 inch SCSI tape drive After purchasing the tape drive kit and the tape drive use the instructions below to install them In addition to these instructions refer to the instructions that came with your tape drive for additional requirements 1 Observe the safety and ESD precautions at the beginning...

Page 68: ...de of the chassis See the figure below to locate the tape drive filler panel Figure 1 Removing the Tape Drive Bay Filler Panel 6 The sixth drive bay is directly below the tape drive bay in the chassis Lift the lever at the rear of the hard drive blank that is installed in the sixth drive bay to remove the blank from the chassis TP01355 ...

Page 69: ...e tape drive kit See the figure below Figure 2 Inserting a Tape Drive into the Carrier 8 Slide the tape drive carrier with the installed tape drive into the combined tape drive bay sixth drive bay until the carrier clicks into place Figure 3 Inserting the Tape Drive Carrier into the Chassis TP01356 TP01357 ...

Page 70: ... SCSI cable that is labeled Server Board to the server board or add in card connector Push the cable through the opening in the backplane as shown in the figure below See your server board or add in card documentation to locate the connection point on the server board or add in card 12 Connect the 7 pin tape drive power cable to the backplane connector that is labeled OPT CONN 13 Connect the 4 pin...

Page 71: ...o holes at left edge of DVD ROM CD ROM drive with the cutouts in drive carrier See letter A in the figure below 5 Lower the right side of the DVD ROM CD ROM drive into the carrier until it clicks into place See letter B in the figure below 6 Use the two screws indicated in the figure to attach the interpose board to the DVD ROM CD ROM drive See letters C and D in the figure 7 Attach the 44 pin CD ...

Page 72: ...oose end of the CD ROM drive cable to the backplane connector See letter B in the figure 10 Power down the server system and unplug all peripheral devices and the AC power cable 11 Install the chassis cover 12 Install the front bezel TP01086 A B ...

Page 73: ...ove the drive carrier at the left side of the chassis to release the drive carrier 7 Slide the drive carrier out through the front of the chassis 8 Disconnect the interposer board by removing the two screws for a CD ROM or DVD ROM 9 Press downward on the side of the tray and release the drive from the tray Lift the Optical Drive out of the CD ROM Carrier 10 Store the tray for future use 11 Install...

Page 74: ...e PCI riser boards or to add or remove a PCI add in card Removing the PCI Riser Assembly Use the following instructions to remove the PCI riser assembly from the chassis 1 Remove the chassis cover 2 Remove Processor Air Duct 3 Disconnect any cables attached to add in cards 4 Lift up on the two blue levers to lift the PCI Riser assembly from the chassis ...

Page 75: ...the PCI Riser Assembly Use the following instructions to install the PCI riser assembly from the chassis 1 Install any cables into add in cards 2 Set the riser assembly straight down matching the hooks in the back of the riser assembly to the notches in the rear of the chassis 3 Press firmly to push the riser into the slots on the server board 4 Install Processor Air Duct 5 Install the chassis cov...

Page 76: ...red To replace the PCI riser board use the following instructions NOTE To eliminate the possibility of installing the replacement boards on the wrong side of the PCI riser assembly replace one board at a time 1 Remove the chassis cover 2 Remove Processor Air Duct 3 Lift up on the two blue levers to lift the PCI Riser assembly from the chassis 4 Push back on the blue release lever at the end of one...

Page 77: ... Air Duct 11 Install the chassis cover Installing a PCI Add in Card In the slots provided by the PCi riser card you can install either three or six PCI add in cards Peripherals and add in cards are not included in your system and must be purchased separately The riser card at the center of the chassis supports three full height add in card or three low profile PCI add in card If a low profile card...

Page 78: ...ser assembly 6 Install the chassis cover NOTE The Altos R710 has support for Zero Channel RAID ZCR which follows the RUBI2 standard It will not have support for zero channel RAID cards that follow the RADIOS standard See the Altos R710 AVL for a list of supported ZCR cards On the Altos R710 Server a ZCR card is only supported on the full height riser slot When installing the card it MUST be popula...

Page 79: ...ns fails the power supply must be replaced To replace a system fan use the following instructions 1 Remove the chassis cover 2 There are no screws to loosen Grab hold of the fan by the lever and lift fan from the module 3 Install new fan by pushing down until the fan is completely installed into the fan module 4 Installing the Chassis Cover Connecting peripherals The system unit keyboard mouse and...

Page 80: ...he left drive bay can be converted to be used as a floppy bay To use the bay for a floppy drive the Hard Disk Drive must be change to Floppy converter Floppy CD ROM DVD ROM Slimline Cages The slimline drive cages can be used with one of the optional floppy CD ROM DVD ROM drives One slimeline cage is included with your server chassis for installing either a slimline CD ROM or DVD ROM drive and one ...

Page 81: ...s into a rack When installing chassis into a rack Acer recommends you install systems from the bottom of the rack to the top In other words install the first system in the rack into the bottom position of the rack the second system in the second position from the bottom and so on Instructions for installing your chassis into a rack are included in the rail kit The order numbers are as follows Tool...

Page 82: ...swords will be cleared on the next reset These pins should not be jumpered for normal operation Recovery Boot line B in figure above 1 2 These pins should be jumpered for normal system operation 2 3 If these pins are jumpered the system will attempt to recover the BIOS by loading the BIOS code into the flash device from a floppy disk This jumper is typically used when the BIOS has become corrupted...

Page 83: ...es the supported processors For a complete list of supported processors CMOS Clear line C in figure above 1 2 These pins should be jumpered for normal system operation 2 3 If these pins are jumpered the CMOS settings will be cleared on the next reset These pins should not be jumpered for normal operation Processor Family FSB Frequency Frequency Intel Xeon 800 MHz 2 8 GHz Intel Xeon 800 MHz 3 0 GHz...

Page 84: ...ory channel A DIMM 1B 2B and 3B are connected to memory channel B The maximum memory capacity is 12 GB DDR2 400 memory Memory DIMM technologies supports 512 MB 1 GB or 2 GB memory modules Note You should always install the DDR2 memory module in the DDR2 DIMM slots Wrong installation may cause damage to the mainboard Contact your dealer for qualified DDR2 DIMM vendors DIMM 1B DIMM 1A DIMM 2B DIMM 2...

Page 85: ...on the same mainboard DIMM modules of identical type banking and stacking technology and anufacturer should be installed in the Altos R710 system Memory configurations for the DDR2 DIMMs The memory modules of identical type banking stacking and manufacturer must be installed and removed in the following order DIMM 1B and DIMM 1A DIMM 2B and DIMM 2A DIMM 3B and DIMM 3A Altos R710 includes Memory Sp...

Page 86: ...ts data copied over to the spareDIMM s held in reserve When all the data has been copied the reserve DIMM s will be put into service and the failing DIMM will be removed from service Only one sparing cycle is supported If this feature is not enabled then all DIMMs will be visible in normal address space Refer to Memory Configuration Sub menu Selections on page 103 for more information about config...

Page 87: ...he data in the defective slot with data from the Secondary mirror Below table list the suggested memory population for memory mirroring Power Supply The Acer Altos R710 server used 700 watt 1 0 1 1 hot swappable redundant power supply Default one power module installed ...

Page 88: ...igent Management Module The Intelligent Management Module are available to provide enhanced server management features The Intelligent Management Module contains a hardware mezzanine card that plugs into the server board For installation instructions on installing the Intelligent Management Module see the instructions provided with the management module ...

Page 89: ...Always observe the ESD precautions when installing or removing a system component Refer to page 34 Installing a CPU 1 Insert the CPU into the mainboard socket making sure the indicator on the processor is aligned with the indicator on the socket A Lower the CPU locking lever to secure the processor B ...

Page 90: ...figuring the system 78 2 Replace the heatsink over the CPU socket and tighten the four corner screws 3 Replace the system cover making sure to observe the post installation instructions described on page 35 ...

Page 91: ...cessor fan cable from the server board 4 Loosen the four captive screws on the corners of the heat sink 5 Twist the heat sink slightly to break the seal between the heat sink and the processor Lift the heat sink from the processor 6 Locate and lift the CPU socket locking lever to release the processor Gently pull up on the processor to remove it ...

Page 92: ...o create a backup file of all important data 1 Observe the ESD precautions and pre installation procedures described on page 34 2 Locate the DIMM sockets on the mainboard 3 Press the holding clips on both sides of the socket outward to release the DIMM 4 Gently pull the DIMM upward to remove it from the socket Note Place your forefingers on the top of the DIMM before pressing the holding clips to ...

Page 93: ...n place Note The DIMM socket is slotted to ensure proper installation If you insert a DIMM but it does not fit easily into the socket you may have inserted it incorrectly Reverse the orientation of the DIMM and insert it again 6 Observe the post installation instructions described on page 35 Reconfiguring the system memory The system automatically detects the amount of memory installed Run the BIO...

Page 94: ...4 Configuring the system 82 ...

Page 95: ...5 BIOS setup ...

Page 96: ...This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters ...

Page 97: ...2 DIMMs DDR2 DIMMs will not physically fit into a server board designed to support DDR DIMMs RJ45 Serial Port Configuration The RJ45 serial port connector can be configured to support either a DSR signal or a DCD signal As the server board is shipped it is configured to support DSR signals To change the configuration to support DCD signals a jumper on the board must be changed Use the following in...

Page 98: ... the battery starts to weaken it loses voltage and the server settings stored in CMOS RAM in the RTC for example the date and time may be wrong Contact your customer service representative or dealer for a list of approved devices Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Discard used batteries acco...

Page 99: ...n that accompanied your server chassis for instructions on removing the server s cover 5 Insert the tip of a small flat bladed screwdriver or an equivalent under the tab in the plastic retainer Gently push down on the screwdriver to lift the battery 6 Remove the battery from its socket 7 Dispose of the battery according to local ordinance 8 Remove the new lithium battery from its package and being...

Page 100: ...5 BIOS setup 88 9 Close the chassis 10 Run Setup to restore the configuration settings to the RTC ...

Page 101: ... standards emulation This may limit some functionality for compatibility e g usage of colors or some keys or key sequences or support of pointing devices Configuration Reset Setting the Clear CMOS jumper board location J1H4 produces a reset system configuration request When a request is detected the BIOS loads the default system configuration values during the next POST Alternatively the user can ...

Page 102: ... If No is selected and the Enter key is pressed or if the ESC key is pressed the user is returned to where they were before ESC was pressed without affecting any existing any settings If Yes is selected and the Enter key is pressed setup is exited and the BIOS continues with POST Select Item The up arrow is used to select the previous value in a pick list or the previous options in a menu item s o...

Page 103: ... Setup Defaults Pressing F9 causes the following to appear Load Setup Defaults OK Cancel If OK is selected and the Enter key is pressed all setup fields are set to their default values If Cancel is selected and the Enter key is pressed or if the ESC key is pressed the user is returned to where they were before F9 was pressed without affecting any existing field values F7 Discard Changes Pressing F...

Page 104: ...s and exit setup OK Cancel If OK is selected and the Enter key is pressed all changes are saved and setup is exited If Cancel is selected and the Enter key is pressed or the ESC key is pressed the user is returned to where they were before F10 was pressed without affecting any existing values key option descriptiontion ...

Page 105: ...major menu selections available The following tables describe the available options on the top level and lower level menus Default values are shown in bold text Feature Options Help Text Description System Overview AMI BIOS Version N A N A BIOS ID string excluding the build time and date Build Date N A N A BIOS build date Processor ...

Page 106: ...e or to configure system Time Configures the sys tem time on a 24 hour clock Default is 00 00 00 System Date DAY MM DD YYYY Use ENTER TAB or SHIFT TAB to select a field Use or to configure system Date Configures the sys tem date Default is Build Date Day of the week is automatically cal culated Language English French German Italian Spanish Select the current default lan guage used by the BIOS Sel...

Page 107: ...startup Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause the system to malfunction BIOS Setup Advanced Menu Options Feature Options Help Text Description Advanced Settings WARNING Setting wrong values in below sections may cause system to mal function ...

Page 108: ...uration N A Configure the Floppy drive s Selects submenu Super I O Con figuration N A Configure the Super I O Chipset Selects submenu USB Configura tion N A Configure the USB support Selects submenu PCI Configura tion N A Configure PCI devices Selects submenu Memory Con figuration N A Configure memory devices Selects submenu Feature Options Help Text Description ...

Page 109: ...sor Settings Manufac turer Intel N A Displays processor man ufacturer string Brand String N A N A Displays processor brand ID string Frequency N A N A Displays the calculated processor speed FSB Speed N A N A Displays the processor front side bus speed CPU 1 CPUID N A N A Displays the CPUID of the processor ...

Page 110: ...A N A Displays cache L3 size Visible only if the pro cessor contains an L3 cache Processor Retest Disabled Enabled If enabled all pro cessors will be acti vated and retested on the next boot This option will be automatically reset to disabled on the next boot Rearms the processor sensors Only displayed if the Intel Management Module is present Max CPUID Value Limit Disabled Enabled This should be ...

Page 111: ... ing state Primarily used to support older Operating Systems that do not support Hyper Threading Intel Speed Step Tech Auto Disabled Select disabled for maximum CPU speed Select enabled to allow the OS to reduce power consump tion Note This option may not be present in early Beta releases Feature Options Help Text Description ...

Page 112: ...figuration Onboard P ATA Chan nels Disabled Primary Second ary Both Disabled disables the integrated P ATA Con troller Primary enables only the Primary P ATA Control ler Secondary enables only the Secondary P ATA Controller Both enables both P ATA Controllers Controls state of integrated P ATA controller ...

Page 113: ... Otherwise set S ATA Port0 to 4th IDE Master channel Port1 to 3rd IDE Master channel Mixed P ATA S ATA N A Lets you remove a P ATA and replace it by S ATA in a given channel Only 1 channel can be S ATA Selects submenu for configuring mixed P ATA and S ATA Primary IDE Master N A While entering setup BIOS auto detects the presence of IDE devices This displays the status of auto detection of IDE devi...

Page 114: ...isplays the status of auto detection of IDE devices Selects submenu with additional device details Fourth IDE Master N A While entering setup BIOS auto detects the presence of IDE devices This displays the status of auto detection of IDE devices Selects submenu with additional device details Hard Disk Write Pro tect Disabled Enabled Disable Enable device write protection This will be effective onl...

Page 115: ...tion Host Device Host Device Select the mechanism for detecting 80Pin ATA PI Cable The 80 pin cable is required for UDMA 66 and above BIOS detects the cable by querying the host and or device Feature Options Help Text Description Mixed P ATA S ATA Feature Options Help Text Description ...

Page 116: ...TA M S Configure this channel to P ATA or S ATA P ATA Parallel ATA Primary channel S ATA Serial ATA Defines the S ATA device for this chan nel If the First ATA is assigned S ATA this option reverts to P ATA 3rd 4th ATA Chan nels A1 3rd M A2 4th M A1 4th M A2 3rd M None Configure this channel to P ATA or S ATA P ATA Parallel ATA Primary channel S ATA Serial ATA Display only If the First ATA or Seco...

Page 117: ... detected device info Type Not Installed Auto CDROM ARMD Select the type of device connected to the system The Auto setting should work in most cases LBA Large Mode Disabled Auto Disabled Disables LBA Mode Auto Enabled LBA Mode if the device supports it and the device is not already formatted with LBA Mode disabled The Auto setting should work in most cases ...

Page 118: ... Auto setting should work in most cases DMA Mode Auto SWDMA0 0 SWDMA0 1 SWDMA0 2 MWDMA0 0 MWDMA0 1 MWDMA0 2 UWDMA0 0 UWDMA0 1 UWDMA0 2 UWDMA0 3 UWDMA0 4 UWDMA0 5 Select DMA Mode Auto Auto detected SWDMA Single wordDMAn MWDMA Multi wordDMAn UWDMA UltraD MAn The Auto setting should work in most cases S M A R T Auto Disabled Enabled Self Monitoring Analysis and Reporting Technol ogy The Auto setting ...

Page 119: ... Floppy Configuration Floppy A Disabled 720 KB 3 1 2 1 44 MB 3 1 2 2 88 MB 3 1 2 Select the type of floppy drive con nected to the sys tem Note Intel no longer validates 720Kb 2 88Mb drives Onboard Floppy Con troller Disabled Enabled Allows BIOS to Enable or Disable Floppy Controller ...

Page 120: ...F8 IRQ3 3E8 IRQ4 2E8 IRQ3 Allows BIOS to Select Serial Port A Base Addresses Option that is used by other serial port is hid den to prevent conflicting set tings Serial Port B Address Disabled 3F8 IRQ4 2F8 IRQ3 3E8 IRQ4 2E8 IRQ3 Allows BIOS to Select Serial Port B Base Addresses Option that is used by other serial port is hid den to prevent conflicting set tings ...

Page 121: ...ature Options Help Text Description USB Configuration USB Devices Enabled N A N A List of USB devices detected by BIOS USB Func tion Disabled Enabled Enables USB HOST con trollers When set to dis abled other USB options are grayed out ...

Page 122: ...tion Disabled Enabled Enables I O port 60 64h emulation support This should be enabled for the complete USB keyboard legacy support for non USB aware OSes USB 2 0 Controller Disabled Enabled N A USB 2 0 Controller mode FullSpeed HiSpeed Configures the USB 2 0 controller in HiSpeed 480Mbps or FullSpeed 12Mbps USB Mass Storage Device Con figuration N A Configure the USB Mass Storage Class Devices Se...

Page 123: ...USB Mass Storage Device Configuration USB Mass Storage Reset Delay 10 Sec 20 Sec 30 Sec 40 Sec Number of seconds POST waits for the USB mass storage device after start unit command Device 1 N A N A Only displayed if a device is detected includes a Devi ceID string returned by the USB device ...

Page 124: ...drive to boot as FDD Ex ZIP drive Device n N A N A Only displayed if a device is detected includes a Devi ceID string returned by the USB device Emulation Type Auto Floppy Forced FDD Hard Disk CDROM If Auto USB devices less than 530MB will be emu lated as Floppy and remaining as hard drive Forced FDD option can be used to force a HDD for matted drive to boot as FDD Ex ZIP drive Å Feature Options H...

Page 125: ... that are not required to boot the system Parameter Description Option PCI Configuration Onboard Video Disabled Enabled Enable Disable on board VGA Controller Dual Monitor Video Disabled Enabled Select which graphics control ler to use as the primary boot device Enabled selects the on board device Onboard NIC 1 Left Disabled Enabled Onboard NIC 1 ROM Disabled Enabled ...

Page 126: ...tegrated Striping Before changing modes back up array data and delete existing arrays if any Other wise loss of all data may occur Slot 1 Option ROM Disabled Enabled PCI X 64 133 Slot 2 Option ROM Disabled Enabled PCI X 64 133 Slot 3 Option ROM Disabled Enabled PCI X 64 133 Slot 4 Option ROM Disabled Enabled PCI X 64 133 Slot 5 Option ROM Disabled Enabled PCI X 64 133 Slot 6 Option ROM Disabled En...

Page 127: ...detected by the BIOS The DIMM number is printed on the baseboard next to each device Feature Options Help Text Description System Memory Settings DIMM 1A Installed Not Installed Disabled Mirror Spare Informational display DIMM 1B Installed Not Installed Disabled Mirror Spare Informational display ...

Page 128: ...ror Spare Informational display DIMM 3B Installed Not Installed Disabled Mirror Spare Informational display Extended Memory Test 1 MB 1 KB Every Location Disabled Settings for extended memory test Memory Retest Disabled Enabled If Enabled BIOS will activate and retest all DIMMs on the next system boot This option will automactically reset to Disabled on the next system boot Feature Options Help Te...

Page 129: ... allow remapping of mem ory Memory Mirroring Sparing Disabled Spare Mirror Disabled provides the most memory space Sparing reserves memory to replace failures Mir roring keeps a sec ond copy of memory contents Sparing or Mir roring is grayed out if the installed DIMM configuration does not sup port it Feature Options Help Text Description ...

Page 130: ...y N A Specifies the boot device priority sequence Selects sub menu Hard Disk Drives N A Specifies the boot device priority sequence from available hard drives Selects sub menu Removable Drives N A Specifies the boot device priority sequence from available removable drives Selects sub menu CD DVD Drives N A Specifies the boot device priority sequence from available CD DVD drives Selects sub menu ...

Page 131: ... BIOS to skip certain tests while booting This will decrease the time needed to boot the system Quiet Boot Disabled Enabled Disabled Displays normal POST messages Enabled Displays OEM Logo instead of POST messages Bootup Num Lock Off On Select power on state for Numlock PS 2 Mouse Sup port Disabled Enabled Auto Select support for PS 2 mouse ...

Page 132: ... on critical POST errors If dis abled the system will boot with no inter vention if possible Hit F2 Message Display Disabled Enabled Displays Press F2 to run Setup in POST Scan User Flash Area Disabled Enabled Allows BIOS to scan the Flash ROM for user binaries Feature Options Help Text Description Boot Device Priority Feature Options Help Text ...

Page 133: ...sis has been dis abled in the correspond ing type menu Number of entries will vary based on system configuration nth Boot Device Varies Specifies the boot sequence from the avail able devices A device enclosed in parenthesis has been dis abled in the correspond ing type menu Feature Options Help Text Description ...

Page 134: ...ions Help Text Description Hard Disk Drives 1st Drive Varies Specifies the boot sequence from the avail able devices Varies based on system configu ration nth Drive Varies Specifies the boot sequence from the avail able devices Varies based on system configu ration ...

Page 135: ...elp Text Description Removable Drives 1st Drive Varies Specifies the boot sequence from the avail able devices Varies based on system configu ration nth Drive Varies Specifies the boot sequence from the avail able devices Varies based on system configu ration ...

Page 136: ...tions Help Text Description CD DVD Drives 1st Drive Varies Specifies the boot sequence from the avail able devices Varies based on system configu ration nth Drive Varies Specifies the boot sequence from the avail able devices Varies based on system configu ration ...

Page 137: ...tor Pass word is N A Install Not installed Informational display User Pass word is N A Install Not installed Informational display Set Admin Password N A Set or clear Admin pass word Pressing enter twice will clear the password This option is grayed our when entering setup with a user pass word ...

Page 138: ... field to be changed This node is grayed out and becomes active only when Admin password is set Clear User Password N A Immediately clears the user password Admin uses this option to clear User password Adminpassword is used to enter setup is required This node is gray if Administrator password is not installed Fixed disk boot sector protection Disabled Enabled Enable Disable Boot Sec tor Virus Pr...

Page 139: ...key fol lowed by a backspace or by entering delete This node is grayed out if a user password is not installed Secure Mode Boot Disabled Enabled When enabled allows the host system to complete the boot process without a password The keyboard will remain locked until a password is entered A password is required to boot from diskette This node is grayed out if a user password is not installed Disket...

Page 140: ...de is hid den if the Intel Management Module is not present Power Switch Inhibit Disabled Enabled Disable the Front Panel Power Switch when Secure mode is activated A password is required to unlock the system This node is grayed out if a user password is not installed This node is hid den if the Intel Management Module is not present NMI Control Disabled Enabled Enable disable NMI con trol for the...

Page 141: ...N A N A Selects submenu Event Log configura tion N A Configures event logging Selects submenu Assert NMI on SERR Disabled Enabled If enabled NMI is gener ated on SERR and logged Assert NMI on PERR Disabled Enabled If enabled NMI is gener ated SERR option needs to be enabled to activate this option Grayed out if NMI on SERR is disabled ...

Page 142: ... and Do not dis able BSP are only displayed if the Intel Man agement Mod ule is present Late POST Timeout Disabled 5 minutes 10 minutes 15 minutes 20 minutes This controls the time limit for add in card detection The system is reset on tim eout Hard Disk OS Boot Timeout Disabled 5 minutes 10 minutes 15 minutes 20 minutes This controls the time limit allowed for booting an operating system from a H...

Page 143: ...on action will take no overt action Reset will force the system to reset Power off will force the system to power off Platform Event Filter ing Disabled Enabled Disable trigger for system sensor events Feature Options Help Text Description Server Board Part Number N A N A Field contents varies Feature Options Help Text Description ...

Page 144: ...ries Chassis Serial Number N A N A Field contents varies BIOS Version N A N A BIOS ID string excluding the build time and date BMC Device ID N A N A Field contents varies BMC Firmware Revision N A N A Field contents varies BMC Device Revision N A N A Field contents varies PIA Revision N A N A Field contents varies SDR Revision N A N A Field contents varies HSC FW Revision HSBP N A N A Firmware rev...

Page 145: ...ied serial port to redirect the console to a remote ANSI terminal Enabling this option dis ables Quiet Boot When the Man agement Mod ule is present the help text directs the user to select Serial B for Serial Over LAN If enabled BIOS uses the specified serial port to redirect the console to a remote ANSI terminal Enabling this option dis ables Quiet Boot For Serial Over LAN select Serial B ...

Page 146: ...I VT100 VT UTF8 VT100 selection only works for English as the selected language VT UTF8 uses Unicode PC ANSI is the standard PC type terminal ACPI Redi rection port Disabled Serial A Serial B Enable Disable the ACPI OS Headless Console Redi rection Serial Port Connector Serial A Serial B Selects which serial port will be routed to the serial port connector on the back of the chassis Serial A selec...

Page 147: ... Log Configuration Clear All Event Logs Disabled Enabled Setting this to Enabled will clear the System Event Log during the next boot BIOS Event Logging Disabled Enabled Select enabled to allow logging of BIOS events Enables BIOS to log events to the SEL This option controls BIOS events only ...

Page 148: ... ECC Event Logging Grayed out if Critical Event Logging option is disabled PCI Error Logging Disabled Enabled Enables or Disables PCI Error Logging Grayed out if Critical Event Logging option is disabled FSB Error Logging Disabled Enabled Enables or Disables Front Side Bus Error Logging Grayed out if Critical Event Logging option is disabled Hublink Error Log ging Disabled Enabled Enables or Disab...

Page 149: ...g the changes F10 key can be used for this operation Save Changes and Exit Discard Changes and Exit N A Exit system setup without saving any changes ESC key can be used for this operation Discard Changes and Exit Discard Changes N A Discards changes done so far to any of the setup questions F7 key can be used for this operation Discard Changes ...

Page 150: ...alues for all the setup questions F9 key can be used for this operation Load Setup Defaults Load Cus tom Defaults N A Load custom defaults Load Custom Defaults SaveCustom Defaults N A Save custom defaults Save Custom Defaults Feature Options Help Text Description ...

Page 151: ...upgrade the BIOS including how to record the current BIOS settings and how to obtain the upgrade utility Note In the unlikely event that a BIOS error occurs during the BIOS update process a recovery process may need to be followed to return the system to service Recording the Current BIOS Settings 1 Boot the computer and press F2 when you see the message Press F2 Key if you want to run SETUP 2 Wri...

Page 152: ...w the instructions in the readme file that came with the BIOS upgrade When the update completes remove the bootable media from which you performed the upgrade Note Do not power down the system during the BIOS update process The system will reset automatically when the BIOS update process is completed You may encounter a CMOS Checksum error or other problem after reboot If this happens shut down th...

Page 153: ...below 1 Power down the system and disconnect the AC power 2 Open the server chassis 3 Move the jumper from the normal operation position Password Clear Protect at pins 1 and 2 to the Password Clear Erase position covering pins 2 and 3 as indicated in the following diagram 4 Reconnect the AC power power up the system 5 Power down the system and disconnect the AC power 6 Return the Password Clear ju...

Page 154: ... 2 Open the server 3 Move the jumper from the normal operation position CMOS Clear by BMC at pins 1 and 2 to the CMOS Clear Force Erase position covering pins 2 and 3 as indicated in the following diagram 4 Reconnect the AC power power up the system 5 When the system begins beeping power it down and disconnect the AC power 6 Return the CMOS Clear jumper to the CMOS Clear by BMC location covering p...

Page 155: ...6 Troubleshooting ...

Page 156: ...This chapter helps you identify and solve problems that might occur while you are using the system ...

Page 157: ...your system using one of the methods below Problems following Initial System Installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less frequent cause If the problem you are experiencing is with a specific software application First Steps Checklist Is AC power available at the wall outlet Are the power supp...

Page 158: ...for example two add in boards sharing the same interrupt Are all peripheral devices installed correctly If the system has a hard disk drive is it properly formatted or configured Are all device drivers properly installed Are the configuration settings made in Setup correct Is the operating system properly loaded Refer to the operating system documentation Did you press the system power on off swit...

Page 159: ...ness and contrast controls to at least two thirds of their maximum ranges see the documentation supplied with your video display monitor 4 If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A and no CD ROM disk in the CD ROM drive 5 If the power LED does light attempt to boot from a floppy diskette or from a CD ROM disk 6 Turn on the system If t...

Page 160: ... problems with application software The bootable CD ROM is not detected Try the solutions below in the order given If you cannot correct the problem contact your service representative or authorized dealer for help Power Light Does Not Light Check the following Did you press the power on button Is the system operating normally If so the power LED might be defective or the cable from the control pa...

Page 161: ...usted Is the video monitor signal cable properly installed Does this video monitor work correctly if plugged into a different system Is the onboard video controller enabled in the BIOS Remove all add in cards and see if the video returns If successful add the cards back in one at a time with a reboot between each addition Make sure the memory DIMMs comply with the system requirements Make sure the...

Page 162: ...rating properly it is an indication of possible system component failure Check the following Is the power on light lit If not see Power Light Does Not Light If your system has LED lights for the fans is one or more of these LEDs lit Are any other control panel LEDs lit Have any of the fan motors stopped Use the server management subsystem to check the fan status Have your fans speeded up in respon...

Page 163: ... Make sure the network cable is securely attached to the correct connector at the system back panel Try a different network cable Make sure you are using the correct and the current drivers Make sure the driver is loaded and the protocols are bound Make sure the hub port is configured for the same duplex mode as the network controller Make sure the correct networking software is installed If you a...

Page 164: ...This means some parts of the system have power going to them whenever the power cord is plugged in even if you have turned the system power off with the power button on the front panel If you install a PCI card with the AC power cord plugged in a signal may be sent to command the system to boot Before installing a PCI card you should always Turn off the server power by using the power button on th...

Page 165: ...ermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not respondin...

Page 166: ...settings are set correctly See your drive documentation for details on setting the master slave settings If using a RAID configuration with SCSI or SATA drives make sure the RAID card is installed correctly Bootable CD ROM Is Not Detected Check the following Make sure the BIOS are configured to allow the CD ROM to be the first bootable device LED Information The Acer Altos R710 includes LEDs that ...

Page 167: ...Identify fail ing memory module DIMM end rear of board Amber On Fault Diagnos tic LEDs 1 4 LSB bit1 bit2 MSB Displays port 80 POST codes Center back edge of board Each LED can be Off Green Amber Red See the POST code table CPU 1 2 Fan Fault Identify fan failure Front center board Amber On Fault CPU 1 2 Fault Identify pro cessor failure 1 behind processor socket Amber On Fault 5v Standby Identify 5...

Page 168: ...Power on or S0 Slow Blink Low power state S1 S3 Number of Beeps Reason for the beeps and action to take 1 2 or 3 Memory error Reseat the memory or replace the DIMMs with known good modules 4 7 or 9 11 Fatal error indicating a possible serious system problem Remove all add in cards and re start the system If the error still occurs contact your system manufacturer If the beep codes are not generated...

Page 169: ...eat or replace the failed processor 1 5 2 1 No processor is installed or the CPU 1 socket is empty Reseat or replace the failed processor 1 5 2 3 Processor configuration error or CPU 1 socket is empty Reseat or replace the failed processor In a two processor system make sure the processors are identical 1 5 2 4 Front side bus selects configuration error 1 5 4 2 DC power unexpectedly lost 1 5 4 3 C...

Page 170: ...6 Troubleshooting 158 ...

Page 171: ...Appendix A Management software installation ...

Page 172: ...This appendix shows you how to install the ASM software packages ...

Page 173: ... editions or Red Hat Linux 9 0 or Red Hat Enterprise Linux 3 0 ASM Console Intel Pentium III 500 MHz or higher processor 128 MB of RAM SCSI IDE hard drive with at least 100 MB free hard disk space Microsoft Windows 2000 Professional XP Server Advanced Server operating system Ethernet card Windows 2000 professional Windows XP Windows 2000 server advanced server Windows server 2003 web standard Ente...

Page 174: ...anual ASM Agent will auto launch as a Windows service after rebooting the system Installing ASM Console Windows version To install ASM Console 1 Log in to the target Windows based PC using the Administrator account 2 Insert the EasyBUILDTM Management CD into the computer s CD ROM drive The installation sequence will automatically begin 3 Select the option for ASM installation The installation wiza...

Page 175: ...ge the working directory to ASM6 Linux Agent subdirectory with the command cd mnt cdrom LinuxAgent 4 Type in the command asmsetup install to install the ASM6 Linux Agent Follow the prompted installation guide and you can install the ASM6 Linux Agent with ease 5 Umount the CD ROM Drive with umount mnt cdrom command For detailed instructions on installing ASM Agent on Linux systems refer to the ASM ...

Page 176: ...Appendix A Management software installation 164 ...

Page 177: ...Appendix B Tool less rail kit installation ...

Page 178: ...This appendix shows you how to use the optional rail kit to put your Altos R710 server into a server rack ...

Page 179: ...lide Rails Details of the Slide Rails are shown below Setting the Multi Pin Adapters for Rack Type lThe 10 32 threaded hole in the center of the Multi Pin Adapter is for securing during shipping if desired and for the attachment of front panel blanks if desired lThe Slide Rails are shipped with the Multi Pin Adapters set for square holes If your rack has square mounting holes skip this section ...

Page 180: ...he Multi Pin Bracket 2 Install the Multi Pin Adapter by pressing the pins together while inserting adapter into bracket Multi Pin Adapter must be fully locked in bracket Make certain both mounting pins on Multi Pin Adapter are fully engaged in Multi Pin Bracket then lock Multi Pin Adapter in place using the Swivel Lock 3 Repeat the above steps for both ends of each Slide Rail Installing the Slide ...

Page 181: ...the Slide Rail may be damaged and mounting will not be secure 2 Noting the holes determined in the previous step align the left Slide Rail with its mounting holes 3 Hold the Slide Rail in desired rack mounting position At the rear of Slide Rail press the Multi Pin Adapter mounting pins together and insert the Slide Rail into rack upright ...

Page 182: ...h the left Slide Rail Installing the Component into the Slide Rails Note If optional Cable Management Arm CMA is to be installed install it now before installing the component Access to rear of Slide Rails is required to install the CMA See Cable Management Arm Installation on the other side of this sheet for CMA installation instructions 1 Extend both Slide Rails into the fully extended locked po...

Page 183: ...eft and right Slide Extension Release Levers and slowly slide the component and Slide Rails into the fully retracted position Cable Management ARM installation Note Read the General Safety Information below before attempting installation The Cable Management Arm CMA pivots at its rear mounting position and slides along its front ...

Page 184: ...ew of the CMA and its details are shown below Required Installation Position of the CMA The CMA can be installed on either the left Slide Rail or right Slide Rail the mounting tabs on either end are identical Regardless of the selected position the CMA must be oriented as shown below to properly function ...

Page 185: ...on the CMA mounting point chosen to be the rear pivoting end of the installed assembly 3 Place the Spacer Block in mounting position on the end of the CMA chosen to be the rear pivoting end Attach the CMA along with Spacer Block to the rear of Slide Rail using the captive thumbscrew 4 Attach the Anti sag Bar to the Anti sag Bar Sliders on the left and right Slide Rails 5 At the front sliding end o...

Page 186: ...ing If binding is noticed recheck mounting of CMA as described in Required Installation Position of the CMA Placing and Securing Cabling Within the CMA 1 After installing the component in the Slide Rails fully extend the Slide Rails until they lock 2 Connect all required cables to the component 3 Place the cables in the cable cutouts and into the cabling channels 4 Use the six supplied straps to s...

Page 187: ...G For complete safety and regulatory information see your System Information document This Slide Rail kit is intended only for use with components of 1 RU or 2 RU height Maximum component weight 18 2 kg 40 lb for 1 RU 38 6 kg 85 lb for 2 RU Installing components in a rack without the front and side stabilizers could cause the rack to tip over Always install the stabilizers before installing compon...

Page 188: ...documentation as required Note Your system is safety certified as a free standing unit and as a component for use in a rack cabinet using the customer rack kit when both the rack cabinet and the rack kit were designed for your system The installation of your system and rack kit in any other rack cabinet has not been approved by any safety agency It is your responsibility to have the final combinat...

Page 189: ...Appendix C RAID Configuration ...

Page 190: ...This appendix shows you how to create RAID ...

Page 191: ... this menu 3 Move cursor to 53C1020 1030 and press Enter 4 Move cursor to Restore Defaults and press Enter 5 Press ESC then select Save changes then exit this menu How to use SCSI RAID HBA setup utility How To Create RAID 1 Mirror volume with a Hot Spare Disk 1 In the LSI Logic MPT SCSI Setup Utility please select 53C1020 1030 and press Enter 2 Move cursor to RAID Properties and press Enter 3 In A...

Page 192: ...omplete Now you can exit LSI Logic Configuration Utility Exit and Restart the server 1 Press ESC then select Exit the Configuration Utility Then you will see a Global properties saved Hit any key to reboot message 2 Press a key to reboot system MegaRAID Configuration Utility Turn on the system power When prompted press Ctrl M to enter the MegaRAID Configuration Utility After entering the MegaRAID ...

Page 193: ...e default RAID level for 2 disk drives is RAID1 Just select Accept to use the default setting and press Enter to return to the ARRAY SELECTION MENU 8 Press Enter to end the array configuration 9 Select YES to Save Configuration and press any key to return to the Configure menu Assign Hot Spare Disk 1 Select Add View Configuration from Configuration menu 2 Press arrow keys to choose specific physic...

Page 194: ... press any key to continue 6 Press Esc to return to the Management Menu Save And Exit MegaRAID Configuration Utility 1 When RAID configuration and initialization is complete press Esc in the Management Menu and select YES to exit the MegaRAID Configuration Utility 2 Press Ctrl Alt Del to reboot the server Now you can start installing an OS on the RAID array ...

Page 195: ...Appendix D BIOS POST Checkpoint Codes ...

Page 196: ...This appendix shows you the POST code checkpoints which are references and instructions used during the BIOS pre boot process ...

Page 197: ... holds the powerup CPUID 03h Disabel Non Maskable Interrupts NMI 04h Get CPU type from CPU registers and other methods Save CPU type in NVRAM NOTE Hook routine should not alter DX which holds the powerup CPUID 06h Initialize system hardware Reset the DMA controllers disable video clear any pending interrupts from the real time clock and setup port B register 07h Disable system ROM shadow and start...

Page 198: ...s in CMOS related to cache 0Ch Set the initial POST values of the cache reg isters if not integrated into the chipset 0Eh Set the initial POST values of registers in the integrated I O chip 0Fh Enable the local bus IDE as primary or sec ondary depending on other drives detected 10h Initialize power management 11h General dispatcher for alternate register ini tialization Set initial POST values for...

Page 199: ...lock timer to zero Set the RAM refresh timer 1 to binary count mode 2 Rate Generator and read write LSB only Set the counter to 12H to generate the refresh at the proper rate Set sound timer 2 to binary count mode 3 and read write LSB then MSB 1Ah Initialize DMA command register with these settings 1 Memory to memory disabled 2 Channel 0 hold address disabled 3 Controller enabled 4 Normal timing 5...

Page 200: ... configuration is valid Then program the chipset to its autosized configuration Before autosizing disable all caches and all shadow RAM 29h 1 3 3 2 Initialize the POST Memory Manager 2Ah Zero the first 512K of RAM 2Ch 1 3 4 1 Test 512K base address lines 2Eh 1 3 4 3 Test first 512K of RAM 2Fh Initialize external cache before shadowing 32h Compute CPU speed 33h Initialize the Phoenix Dispatch Manag...

Page 201: ... motherboard devices 46h 2 1 2 3 Verify the ROM copyright notice 47h Initialize support for I2O by initializing glo bal variables used by the I2O code Pause POST table processing if a CMOS bit is set for debugging 48h Verify that the equipment specified in the CMOS matches the hardware currently installed If the monitor type is set to 00 then a video ROM must exist If the monitor type is 1 or 2 se...

Page 202: ...timer interrupts IRQ0 and IRQ1 If your POST tasks require inter rupts off preserve them with a PUSHF and CLI at the beginning and a POPF at the end If you change the PIC preserve the existing bits 4Ch Shadow video BIOS ROM if specified by Setup and CMOS is valid and the previous boot was OK 4Eh Display copyright notice 4Fh Initialize MultiBoot Allocate memory for old and new MultiBoot history tabl...

Page 203: ...data can be read back If so perform an address line test and a RAM test on the memory Save the total extended memory size in the CMOS at cmosExtended 62h Perform an address line test on A0 to the amount of memory available This test is dependent on the processor since the test will vary depending on the width of mem ory 16 or 32 bits This test will also use A20 as the skew address to prevent corru...

Page 204: ... flash into CMOS If successful reboot 6Ch Display shadow message 6Eh Display the starting offset of the non dis posable segment of the BIOS 70h Check flags in CMOS and in the BIOS data area for errors detected during POST Dis play error messages on the screen 72h Check status bits to see if configuration problems were detected If so display error messages on the screen 76h Check status bits for ke...

Page 205: ...ll PnP ISA devices 86h Initialize onboard I O and BDA according to CMOS and presence of external devices 87h Initialize motherboard configurable devices 88h Initialize interrupt controller 89h Enable NMI 8Ah Initialize Extended BIOS Data Area and ini tialize the mouse 8Bh Setup interrupt vector and present bit in Equipment byte 8Ch Initialize both of the floppy disks and dis play an error message ...

Page 206: ... Check sector 11h 17 for Boot Record Vol ume Descriptor 4 Check the boot catalog for validity 5 Pick a boot entry 6 Create a Specification Packet 96h Reset segment register addressibility from 4GB to normal 64K by generating a Shut down 8 97h Create pointer to MP table in Extended BDA 98h 1 2 Search for option ROMs ROM scan the area from C800h for a length of BCP_ROM_Scan_Size or to E000h by defau...

Page 207: ...switch is locked A4h Initialize the typematic rate A8h Overwrite the Press F2 for Setup prompt with spaces erasing it from the screen AAh Scan the key buffer to see if the F2 key was struck after keyboard interrupts were enabled If an F2 keystroke is found set a flag ACh Enter SETUP If F2 was pressed go to SETUP Else if errors were found display Press F1 or F2 prompt if F2 is pressed go to setup e...

Page 208: ...2 key checking IF VGA adapter is present IF OEM screen is still up Note OEM screen is gone Fade out OEM screen Reset video clear screen reset cursor reload DAC ENDIF ENDIF B6h If password on boot is enabled a call is made to Setup to check password If the user does not enter a valid password Setup does not return B7h Initialize ACPI BIOS B9h Clear all screen graphics before booting BAh Initialize ...

Page 209: ...nitialize note dock late C8h Force check optional C9h Extended checksum optional CAh Redirect Int 15h to enable target board to use remote keyboard PICO BIOS CBh Redirect Int 13h to Memory Technologies Devices such as ROM RAM PCMCIA and serial disk PICO BIOS CDh Redirect Int 10h to enable target board to use a remote serial video PICO BIOS CEh Initialize digitizer device and display installed mess...

Page 210: ...lize Multi Processor E9h Set huge segment EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialilze System Management Mode F4h Output one beep F5h Boot to Mini DOS F6h Clear Huge Segment Checkpoint Co...

Page 211: ...199 F7h Boot to Full DOS Checkpoint Code Beep Code Description ...

Page 212: ...Appendix D BIOS POST Checkpoint Codes 200 ...

Page 213: ...lling expansion cards 39 41 Internal components 23 J Jumper JP1 settings 14 M Memory 3 installing 81 reconfiguring 81 removing 80 N Networking 4 Notices iii O opening the system 36 Opening your system 36 P package contents 27 Post installation instructions 35 Preinstallation instructions 34 Preinstallation requirements 27 Processor 3 Product 3 Product specifications 7 R Rack installation 171 Screw...

Page 214: ...202 U Upgrading the CPU 45 62 80 Upgrading the system 33 ...

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