IEI Technology PUZZLE-IN003A User Manual Download

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PUZZLE-IN003A

Page i

User Manual

MODEL:

PUZZLE-IN003A

Desktop Network Appliance with Intel

Atom

C3000 Series

Processor, DDR4, Six/Eight GbE Ports, Two M.2, PCIe Mini,

Fanless, Rack Mount and RoHS Compliant

Rev. 1.00 – October 19, 2020

Summary of Contents for PUZZLE-IN003A

Page 1: ...A Page i User Manual MODEL PUZZLE IN003A Desktop Network Appliance with Intel Atom C3000 Series Processor DDR4 Six Eight GbE Ports Two M 2 PCIe Mini Fanless Rack Mount and RoHS Compliant Rev 1 00 Octo...

Page 2: ...PUZZLE IN003A Page ii Revision Date Version Changes October 19 2020 1 00 Initial release...

Page 3: ...sing out of the use or inability to use the product or documentation even if advised of the possibility of such damages This document contains proprietary information protected by copyright All rights...

Page 4: ...ry Warnings should be taken seriously CAUTION Cautionary messages should be heeded to help reduce the chance of losing data or damaging the product NOTE These messages inform the reader of essential b...

Page 5: ...ITEMS 11 3 INSTALLATION 12 3 1 INSTALLATION PRECAUTIONS 13 3 2 TOP COVER REMOVAL 14 3 3 DIMM INSTALLATION 14 3 4 M 2 MODULE INSTALLATION 16 3 5 PCIE MINI CARD INSTALLATION 17 3 5 1 Half size PCIe Mini...

Page 6: ...IT8528 Super IO Configuration 39 4 3 2 1 Serial Port 1 Configuration 39 4 3 3 iWDD H W Monitor 40 4 3 4 Serial Port Console Redirection 41 4 3 4 1 Legacy Console Redirection Settings 44 4 3 5 NVMe Con...

Page 7: ...A Connector SATA1 64 5 2 12 SATA Power Connector SATA_PWR1 64 5 2 13 SMBus Connector JP5 64 5 2 14 SPI Flash Connector J1 65 5 2 15 SPI Flash Connector EC J7 65 5 2 16 SVID Connector JP2 65 5 2 17 TPM...

Page 8: ...3 PCIe Mini Slot Location 17 Figure 3 4 SIM Card Slot Location 19 Figure 3 5 Unlock SIM Card Slot Cover 19 Figure 3 6 SIM Card Installation 20 Figure 3 7 Lock SIM Card Slot Cover 20 Figure 3 8 RJ 45...

Page 9: ...G_PORT1 Pinouts 58 Table 5 4 Fan Connectors CPU_FAN1 SYS_FAN1 Pinouts 59 Table 5 5 LCM Connectors CN7 Pinouts 59 Table 5 6 M 2 A key Slot M2_CN1 Pinouts 60 Table 5 7 M 2 M key Slot M2_M1 Pinouts 62 Ta...

Page 10: ......

Page 11: ...PUZZLE IN003A Page 1 Chapter 1 1 Introduction...

Page 12: ...unctions and is ideal for SD WAN The PUZZLE IN003A supports six eight copper GbE ports for high speed network applications WWAN capability provided by the on board PCIe Mini slot and the SIM card slot...

Page 13: ...C3336 1 50 GHz 4M cache 6 x GbE 1 bypass 1 x DDR4 slot 8GB pre installed Table 1 1 PUZZLE IN003A Model Variations 1 3 Features The PUZZLE IN003A features are listed below Powered by Intel Atom C3000...

Page 14: ...igure 1 2 Figure 1 2 Front Panel The states of the LED indicators located on the front panel are listed below Power LED Off The system is turned off Blue The system is turned on SSD Status LED Off No...

Page 15: ...Page 5 1 5 Rear Panel An overview of the PUZZLE IN003A rear panel is shown in Figure 1 3 below Figure 1 3 Rear Panel 1 6 Dimensions The physical dimensions are shown below Figure 1 4 Physical Dimensio...

Page 16: ...I211 AT 2 x GbE LAN port by Marvell 88E1543 2 bypass segments 1 bypass segment Network Acceleration and Security Intel AES New Instructions Intel Software Guard Extensions Intel SGX Intel Virtualizat...

Page 17: ...antenna connector Power Power Input 1 x DC in jack Type Watt 12 V DC in 60 W Thermal Solution CPU Passive heat sink for CPU System Fanless system Environmental and Mechanical Mounting Desktop rack mo...

Page 18: ...PUZZLE IN003A Page 8 Chapter 2 2 Unpacking...

Page 19: ...and Wearing a simple anti static wristband can help to prevent ESD from damaging the board Self grounding Before handling the board touch any grounded conducting material During the time the board is...

Page 20: ...u purchased the PUZZLE IN003A from or contact an IEI sales representative directly To contact an IEI sales representative please send an email to sales ieiworld com The PUZZLE IN003A is shipped with t...

Page 21: ...Optional Items The following table lists the optional items that can be purchased separately Optional Item Image USB to console cable P N 32013 004000 100 RS RS 232 to console cable P N 32005 005100...

Page 22: ...PUZZLE IN003A Page 12 Chapter 3 3 Installation...

Page 23: ...by trained and qualified personnel Maintenance upgrades or repairs may only be carried out by qualified personnel who are familiar with the associated dangers Air Circulation Make sure there is suffi...

Page 24: ...omplete the task Step 1 Remove the retention screw indicated in Figure 3 1 Step 2 Slide the top cover towards the rear side and gently lift the top cover Figure 3 1 Figure 3 1 Top Cover Removal 3 3 DI...

Page 25: ...slots C3 SKU has one DIMM slot Figure 3 2 DIMM Slot Locations Step 3 Open the DIMM socket handles Open the two handles outwards as far as they can Step 4 Align the DIMM so the notch on the memory lin...

Page 26: ...he PUZZLE IN003A See Section 3 2 Step 2 Locate the M 2 slots on the motherboard Step 3 Remove the on board retention screw Step 4 Line up the notch on the module with the notch on the slot Slide the M...

Page 27: ...E IN003A See Section 3 2 Step 2 Locate the PCIe Mini slot on the motherboard Figure 3 3 Figure 3 3 PCIe Mini Slot Location Step 3 Remove the pre installed retention screw from the standoff for a full...

Page 28: ...ff to the screw hole for the half size PCIe Mini card Step 3 Line up the notch on the card with the notch on the slot Slide the PCIe Mini card into the socket at an angle of about 20 Step 4 Secure the...

Page 29: ...ZLE IN003A Page 19 Figure 3 4 SIM Card Slot Location Step 3 Unlock the SIM card slot cover by sliding the cover in the direction as shown by the arrow in Figure 3 5 Figure 3 5 Unlock SIM Card Slot Cov...

Page 30: ...he slot The cut mark on the corner should be facing away from the slot as shown in Figure 3 6 Figure 3 6 SIM Card Installation Step 5 Close the slot cover and lock it by sliding it in the direction as...

Page 31: ...PUZZLE IN003A Page 21 3 6 External Interface Connection The front panel has several external I O ports The pinouts of these I O ports are listed in the following sections...

Page 32: ...A2 3 MDIA2 7 MDIA0 4 MDIA1 8 MDIA0 Table 3 1 1GbE Port Pinouts Figure 3 8 RJ 45 1GbE Connector The RJ 45 Ethernet connector has two status LEDs one yellow and one green orange The yellow LED indicates...

Page 33: ...3 RJ 45 Serial Port Pinouts The serial device slot RJ 45 connects to a cable with a standard D sub 9 connector or a USB connector varied from SKU at the other end 3 6 2 1 Enable Console Port When Boot...

Page 34: ...ZZLE IN003A Page 24 Step 3 Open a serial console application PuTTY as an example Step 4 Set the speed of the serial connection to 115200 and choose Serial for Connection Type Step 5 Click Open on PuTT...

Page 35: ...the information shown match the followings Unit Description Serial Console Service Service ExecStart sbin getty L 115200 ttyS0 vt102 Restart always Install WantedBy multi user target Step 8 Run the fo...

Page 36: ...on the sides of the PUZZLE IN003A Step 2 Secure the brackets to the system by inserting three retention screws M4 6 into each bracket Figure 3 9 Make sure the screws are tight and on the right positio...

Page 37: ...PUZZLE IN003A please follow the steps below Step 1 Connect the power adapter shipped with the PUZZLE IN003A to the power jack on the rear panel Step 2 Use a power cord to connect the power adapter and...

Page 38: ...WARNING The following instructions should only be performed by an authorized and trained technician Before starting please ensure that you turn off the PUZZLE IN003A disconnect the power cords networ...

Page 39: ...ration Configuration of SATA Controller Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version 2 19 1266 Copyright C 2...

Page 40: ...N003A will reboot with the new settings 3 10 2 Jumper Settings To configure the jumper settings please follow the steps below Step 1 Remove the top cover See Section 3 2 Step 2 Locate the jumper switc...

Page 41: ...r Security Override jumper J_FLASH1 allows to enable or disable the ME firmware update Setting Description Short 1 2 Disabled default Short 2 3 Enabled Table 3 4 Flash Descriptor Security Override Jum...

Page 42: ...riptor Security Override jumper Step 2 Update the BIOS and ME firmware and then turn off the system power Step 3 Remove the metal clip on the Flash Descriptor Security Override jumper Step 4 Restart t...

Page 43: ...PUZZLE IN003A Page 33 Chapter 4 4 BIOS...

Page 44: ...1 Press the DEL key as soon as the system is turned on or 2 Press the DEL key when the Press DEL to enter SETUP message appears on the screen If the message disappears before the DEL key is pressed r...

Page 45: ...propriate keys to use and the possible selections for the highlighted item appears To exit the Help Window press ESC or the F1 key again 4 1 4 Unable to Reboot after Configuration Changes If the compu...

Page 46: ...2020 15 42 17 iWDD Vendor iEi iWDD Version Z625ER10 bin Access Level Administrator Memory Information Total Memory 4096 MB DDR4 System Date Thu 01 16 2020 System Time 07 10 27 Set the Date Use Tab to...

Page 47: ...guration iWDD H M Monitor Serial Port Console Redirection NVMe Configuration Select AC power state when power is re applied after a power failure Select Screen Select Item Enter Select Change Opt F1 G...

Page 48: ...erican Megatrends Inc Advanced Configuration Security Device Support Enable NO Security Device Found Enables or Disables BIOS support for security device O S will not show Security Device TCG EFI prot...

Page 49: ...ed Defaults F4 Save Exit ESC Exit Version 2 19 1266 Copyright C 2020 American Megatrends Inc BIOS Menu 4 IT8528 Super IO Configuration 4 3 2 1 Serial Port 1 Configuration Use the Serial Port 1 Configu...

Page 50: ...tus CPU temperature 57 C System temperature 38 C System temperature 36 C SYS_FAN1 Speed N A SYS_FAN1 Speed N A CPU_CORE_VCC 1 049 V 5V 5 023 V 12V 12 161 V DDR 1 193 V 5VSB 5 052 V 3 3V 3 310 V 3 3VSB...

Page 51: ...oard input and text output through the serial port Aptio Setup Utility Copyright C 2020 American Megatrends Inc Advanced COM1 Console Redirection Enabled Console Redirection Settings Legacy Console Re...

Page 52: ...VT100 The target terminal type is VT100 VT UTF8 The target terminal type is VT UTF8 ANSI DEFAULT The target terminal type is ANSI Bits per second 115200 Use the Bits per second option to specify the...

Page 53: ...bits is even Odd The parity bit is 0 if the number of ones in the data bits is odd Mark The parity bit is always 1 This option does not provide error detection Space The parity bit is always 0 This op...

Page 54: ...ection COM ort COM1 Select a COM port to display redirection of Legacy OS and Legacy OPROM Messages Select Screen Select Item EnterSelect F1 General Help F2 Previous Values F3 Optimized Defaults F4 Sa...

Page 55: ...an Megatrends Inc BIOS Menu 9 NVMe Configuration 4 4 IntelRCSetup Use the IntelRCSetup menu BIOS Menu 10 to configure the CPU and the chipset through the following sub menus Aptio Setup Utility Copyri...

Page 56: ...B Processor Version Intel R Atom TM CPU VMX Enable Enable disable CPU Virtualization Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save...

Page 57: ...on VT d Supported VT d Enabled Memory Information Total Memory 4096 MB Memory Frequency DDR4 2133 MHz Option to Enable Disable VT d Select Screen Select Item Enter Select Change Opt F1 General Help F2...

Page 58: ...vious Values F3 Optimized Defaults F4 Save Exit ESC Exit Version 2 19 1266 Copyright C 2020 American Megatrends Inc BIOS Menu 13 South Bridge Chipset Configuration 4 4 1 1 SATA Configuration Use the S...

Page 59: ...abled DEFAULT Disables the hot plug function 4 4 1 2 PCIE IP Configuration Use the PCIE IP Configuration menu BIOS Menu 15 to change and or set the configuration of the PCIe interfaces Aptio Setup Uti...

Page 60: ...OFF ByPass Mode Enabled Switch all ByPass Mode to Enable Disable after power on Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit...

Page 61: ...only limits access to Setup and is only asked for when entering Setup If ONLY the User s password is set then this is a power on password and must be entered to boot or enter Setup In Setup the User w...

Page 62: ...Save Exit ESC Exit Version 2 19 1266 Copyright C 2020 American Megatrends Inc BIOS Menu 18 Boot Bootup NumLock State On Use the Bootup NumLock State BIOS option to specify if the number lock setting m...

Page 63: ...om the UEFI devices Disabled DEFAULT Boot from UEFI devices is disabled Enabled Boot from UEFI devices is enabled Launch PXE OpROM Disabled Use the Launch PXE OpROM option to enable or disable boot op...

Page 64: ...sion 2 19 1266 Copyright C 2020 American Megatrends Inc BIOS Menu 19 Save Exit Save Changes and Reset Use the Save Changes and Reset option to save the changes made to the BIOS options and reset the s...

Page 65: ...PUZZLE IN003A Page 55 Chapter 5 5 Interface Connectors...

Page 66: ...IN003A Page 56 5 1 Peripheral Interface Connectors The connector locations of the PUZZLE IN003A s motherboard are shown below The connector pinouts for these connectors are listed in the following se...

Page 67: ...DBG_PORT1 Fan connectors 4 pin wafer CPU_FAN1 SYS_FAN1 LCM connector 8 pin wafer CN7 M 2 A key slot M 2 2230 A key M2_CN1 M 2 M key slot M 2 2280 2260 M key M2_M1 M 2 power connector 2 pin wafer M2_PW...

Page 68: ...Connector J8 PIN NO DESCRIPTION PIN NO DESCRIPTION 1 VCC3 5 NC 2 TDO 6 TMS 3 TDI 7 GND 4 NC 8 TCK Table 5 2 CPLD Programmer Connector J8 Pinouts 5 2 3 Debug Port DBG_PORT1 PIN NO DESCRIPTION PIN NO D...

Page 69: ...SYS_FAN1 Pinouts 5 2 5 LCM Connectors CN7 PIN NO DESCRIPTION 1 5V 2 PWRBTN_IO 3 LCM_RX_D 4 LCM_TX_D 5 HDD_LED 6 ALERT_LED_IO 7 RESET_IO 8 GND Table 5 5 LCM Connectors CN7 Pinouts 5 2 6 M 2 A key Slot...

Page 70: ...Notch 32 N C 33 GND 34 N C 35 PETP0 36 N C 37 PETN0 38 N C 39 GND 40 N C 41 PERP0 42 N C 43 PERN0 44 N C 45 GND 46 N C 47 REFCLKP0 48 N C 49 REFCLKN0 50 SUSCLK 51 GND 52 PERST0 53 CLKREQ0 54 N C 55 PE...

Page 71: ...D 16 3 3V 17 PCIE_RXN2 18 3 3V 19 PCIE_RXP2 20 N C 21 GND 22 N C 23 PCIE_TXN2 24 N C 25 PCIE_TXP2 26 N C 27 GND 28 N C 29 PCIE_RXN1 30 N C 31 PCIE_RXP1 32 N C 33 GND 34 N C 35 PCIE_TXN1 36 N C 37 PCIE...

Page 72: ...h 62 Notch 63 Notch 64 Notch 65 Notch 66 Notch 67 N C 68 SUSCLK 69 PEDET 70 3 3V 71 GND 72 3 3V 73 GND 74 3 3V 75 GND Table 5 7 M 2 M key Slot M2_M1 Pinouts 5 2 8 M 2 Power Connector M2_PWR1 PIN NO DE...

Page 73: ...CIE_P 14 SIM_RST 15 GND 16 SIM_VPP 17 PLTRST_PCIE_WIFI_N 18 GND 19 N C 20 3 3V 21 GND 22 PLTRST_N 23 MPCIE_RXN_C 24 3 3V 25 MPCIE_RXP_C 26 GND 27 GND 28 1 5V 29 GND 30 SMB_CLK 31 MPCIE_TXN_C 32 SMB_DA...

Page 74: ...ATA1 PIN NO DESCRIPTION PIN NO DESCRIPTION 1 GND 5 RX 2 TX 6 RX 3 TX 7 GND 4 GND 8 N C Table 5 11 SATA 6Gb s Connector SATA1 Pinouts 5 2 12 SATA Power Connector SATA_PWR1 PIN NO DESCRIPTION 1 5V 2 GND...

Page 75: ...SI Table 5 14 SPI Flash Connector J1 Pinouts 5 2 15 SPI Flash Connector EC J7 PIN NO DESCRIPTION PIN NO DESCRIPTION 1 2 7 8 1 EC_CS 2 3 3V 3 EC_MISO 4 N C 5 EC_WP 6 EC_CLK 7 GND 8 EC_MOSI Table 5 15 S...

Page 76: ...1 N C 2 TPM_SPI_CS0_N 3 SPI_TPM_GPIO 4 TPM_SPI_CS1_N 5 GND 6 3V3_SB 7 TPM_SPI_CLK 8 TPM_SPI_DQ2 9 TPM_SPI_DQ3 10 TPM_SPI_MISO 11 TPM_HOLD 12 TPM_SPI_MOSI 13 SPI_TPM_CS_N_GP12 14 GND 15 TPM_WP 16 TPM_S...

Page 77: ...PUZZLE IN003A Page 67 Appendix A A Regulatory Compliance...

Page 78: ...requirements and other relevant provisions of Directive 1999 5 EC Bulgarian IEI Integration Corp 1999 5 esky Czech IEI Integration Corp t mto prohla uje e tento za zen je ve shod se z kladn mi po adav...

Page 79: ...uvi Lithuanian IEI Integration Corp deklaruoja kad is ranga atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas Nederlands Dutch IEI Integration Corp dat het toestel toestel in over...

Page 80: ...direktive 1999 5 ES Slovensky Slovak IEI Integration Corp t mto vyhlasuje e zariadenia sp a z kladn po iadavky a v etky pr slu n ustanovenia Smernice 1999 5 ES Suomi Finnish IEI Integration Corp vaku...

Page 81: ...in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which cas...

Page 82: ...PUZZLE IN003A Page 72 Appendix B B Safety Precautions...

Page 83: ...not apply voltage levels that exceed the specified voltage range Doing so may cause fire and or an electrical shock Electric shocks can occur if opened while still powered on Do not drop or insert an...

Page 84: ...ctrical component place it on an anti static pad This reduces the possibility of ESD damage Only handle the edges of the electrical component When handling the electrical component hold the electrical...

Page 85: ...UZZLE IN003A off before cleaning the PUZZLE IN003A Never drop any objects or liquids through the openings of the PUZZLE IN003A Be cautious of any possible allergic reactions to solvents or chemicals u...

Page 86: ...s of cleaning the PUZZLE IN003A Dust and dirt can restrict the airflow in the PUZZLE IN003A and cause its circuitry to corrode Swabs Swaps moistened with rubbing alcohol or water are excellent tools f...

Page 87: ...PUZZLE IN003A Page 77 Appendix C C Hazardous Materials Disclosure...

Page 88: ...iphenyl Ethers PBDE Bis 2 ethylhexyl phthalate DEHP Butyl benzyl phthalate BBP Dibutyl phthalate DBP Diisobutyl phthalate DIBP Housing O O O O O O O O O O Display O O O O O O O O O O Printed Circuit B...

Page 89: ...age 79 C 2 China RoHS RoHS RoHS Pb Hg Cd CR VI PBB PBDE O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O SJ T11364 2014 GB T26572 2011 X SJ T11364 2014...

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