ID NOW Instrument User Manual 53
12.1.5 Run Test / Run QC Test Errors
Error: Assay Locked Out
If a
frequency is set under lockout within the QC Lockout function, when the
assay
Frequency expires and a user attempts to conduct a patient test for that
assay; this error message will appear.
Action: Proceed to conduct a QC run for the assay before a patient test can be run.
Error: Lot Locked Out
If the consumable lot detected has been locked out by the administrator, this error
message will appear.
Action: Press OK and Contact Administrator
12.1.6 Printing Result Error
Error: Printer Not Found
The instrument has not recognized the printer.
Action: If printer is not connected, connect it. If it is connected, check the printer
connection. Press OK to try again.
If this error persists, completely unplug the printer, reconnect to the instrument
and press OK to try again.
Confirm the printer power supply is connected and the printer is turned on.
Confirm printer power LED is illuminated. Confirm USB data cable is connected
at the printer and the instrument.
If the problem persists, remove USB connector at the instrument,
wait 10 seconds, and reconnect.
Repower the instrument and try again. The test result can be printed from the
Review Memory screen.
12.1.7 Review Memory Error
Error: Test Result Not Valid
The stored result has been corrupted and cannot be viewed.
Action: Press OK to return to the list of test results.
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