ID NOW Instrument User Manual 65
15 WARRANTY
Warranty
Limited 2 Year Warranty
Use of the ID NOW Instrument
The ID NOW Instrument is a fluorescence-based instrument for the processing and
analysis of ID NOW tests utilizing isothermal nucleic acid amplification technology
for the qualitative detection of infectious diseases. Proper adherence to the
instructions in the User Manual and package insert are critical to proper operation.
WARNING: Failure to comply with the User Manual could lead to inaccurate results.
Limited Warranty
Manufacturer guarantees to the original purchaser of the Instrument that
the Instrument is free from material defects for two years from the date of
purchase. This warranty does not guarantee the uninterrupted operation of the
Instrument. Manufacturer's only liability and Purchaser's exclusive remedy under
this warranty is that during the warranty period Manufacturer shall replace or
repair, at no charge, and at the Manufacturer's sole discretion, any Instrument
with a defective component. MANUFACTURER MAKES NO OTHER
WARRANTIES AND EXPRESSLY EXCLUDES ANY IMPLIED WARRANTY
OF MERCHANTABILITY, NONINFRINGEMENT OR FITNESS FOR A
PARTICULAR USE.
There are no user-serviceable parts in the Instrument. Tampering with any portion
of the Instrument, abusing the Instrument or using the Instrument in a manner
inconsistent with its User Manual will void this warranty. This warranty does not
apply to any component that is damaged by improper storage in environmental
conditions outside the recommended range, accident, or that is subject to alteration,
misuse, tampering or abuse. Purchaser must file a warranty claim in writing and
within the applicable warranty period to the Manufacturer.
Please contact Technical Support prior to returning any defective components.
Refer to Ordering and Contact Information section of the User Manual for
additional information.
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