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188 Diagnostics and troubleshooting
LED indications of the NEXA-21
Troubleshooting
Name
Color
Function
PWR
Off
NEXA-21 not controlled by the NETA-21 or the NETA-21 boots up
Green
NEXA-21 detected by the NETA-21 and the NEXA-21 turned on
STAT
Green
System in operation, OK.
drives commissioned.
Communication with drives OK.
Yellow
System reboots, the NEXA-21 temporarily out-of-order
Blinking yellow
Limited connectivity.
Devices not found.
Red
Internal error.
network not physically OK, or no devices detected.
Blinking red
Incompatible device in .
NEXA-21 has lost connection to a configured device.
Note:
is running.
RX
Off
Not receiving data
Yellow
Receiving data
TX
Off
Not transmitting data
Yellow
Transmitting data
Problem
Cause
Solution
The STAT led of the NEXA-21
turns red after the NETA-21 has
been powered up.
devices are not detected.
Do as follows:
Check that the wiring is connected
the right way around.
Disconnect optical fibers for over
30 seconds and then reconnect the
fibers. The 30-second
disconnection initiates the device
rescanning.
Log on to the NETA-21 web user
interface.
Go to
Settings –> Device
interfaces
, select the tab and click
Restore defaults
. Confirm the
restoration by clicking the same
button again.
The newly connected devices do
not appear in the UI.
Automatic rescanning is done only
if all devices per interface have
been disconnected for 1 minute or
longer.
EITHER: Disconnect wires for 1
minute and then reconnect.
OR: In the UI, go to
Settings –>
Device interfaces
, select the
interface specific tab, and click
button
Rescan devices
.
Summary of Contents for NETA-21
Page 2: ......
Page 4: ......
Page 18: ...18 Introduction to the manual ...
Page 32: ...32 Electrical installation ...
Page 42: ...42 Start up ...
Page 50: ...50 Program features ...
Page 56: ...56 Front page ...
Page 68: ...68 Users ...
Page 114: ...114 Networks ...
Page 150: ...150 Reporting ...
Page 172: ...172 Security ...
Page 176: ...176 Memory card ...
Page 184: ...184 Frequently asked questions ...
Page 190: ...190 Diagnostics and troubleshooting ...
Page 194: ...194 Technical data ...