ABB NETA-21, User Manual

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Frequently asked questions 181
The time required by the operation depends on the speed of the SD memory card and
the amount of data in the NETA-21, because the NETA-21 takes a full system back-up
of all stored internal data to the SD memory card.
4. Do not switch off the NETA-21 or remove the SD memory card until the STAT LED on
the NETA-21 has turned green.
If power is lost during the update, the NETA-21 reverts to the previous system
configuration and blacklists the attempted update. In this case, you have to retry to
update the firmware via the web user interface or remove the blacklisted firmware
from the autoinst folder.
Do not remove the SD memory card permanently. If you do not insert the SD memory
card back, the NETA-21 can be caught in an infinite restart loop indicated by LEDs
flashing on and off every 2 minutes. If the restart loop condition does not fix itself in 10
minutes, the NETA-21 requires factory SW programming.
If the STAT LED does not turn green, restart the NETA-21. Do not remove the SD
memory card. Wait 5 minutes for the NETA-21 to restart the software update.
5. Switch off the NETA-21 when the STAT LED has been green for 1 minute.
6. Verify the update results from the log files on the SD card.
After you have updated the software, there will be some log files and backups
generated on the SD memory card. You can remove the log files and backups now or
later over a remote connection.
In folder autoinst/ on the SD memory card there are two new files per each updated
NETA-21:
•
<serialno>.N21 - backup file
•
<serialno>.LOG - log file
… where <serialno> is the 7-digit serial number of the NETA-21 tool, part of the same
serial number as in the barcode label. (For example, if the barcode label serial number
is B1500012WS, the log file is 1500012.LOG).
The following is an example of a successful NETA-21 SW update log file. The
timestamps at the beginning of each line specify when the operation was done
(yyyyMMddThh:mm, log level, Moreton-autoupdate: message text).
20111228T06:19:52, 2, Moreton-autoupdate: Found valid update
file, starting update.
20111228T06:19:52, 2, Moreton-autoupdate: Starting backup.
20111228T06:21:04, 2, Moreton-autoupdate: Backup done.
20111228T06:21:04, 2, Moreton-autoupdate: Starting flashing.
20111228T06:21:22, 2, Moreton-autoupdate: Flashing done.
20111228T06:21:22, 2, Moreton-updater: Rebooting.
20111228T06:21:31, 2, Moreton-autoupdate: Continuing to init
for finishing the update.