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ABB NETA-21, User Manual

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Diagnostics and troubleshooting   185

19

Diagnostics and troubleshooting

What this chapter contains

This chapter explains how to trace faults with the status LEDs on the NETA-21 and the 
NEXA-21.

LED indications

The NETA-21 is equipped with 13 bi/tricolor diagnostic LEDs. The NEXA-21 is equipped 
with four bi/tricolor diagnostic LEDs. The LEDs are described below.

Summary of Contents for NETA-21

Page 1: ...Remote monitoring options for ABB drives converters and inverters User s manual NETA 21 remote monitoring tool ...

Page 2: ......

Page 3: ...s manual NETA 21 remote monitoring tool 3AUA0000096939 Rev E EN EFFECTIVE 2017 06 12 2017 ABB Oy All Rights Reserved 1 Safety 4 Mechanical installation Table of contents 5 Electrical installation 6 Start up ...

Page 4: ......

Page 5: ...ardware and software requirements of the PC 22 4 Mechanical installation What this chapter contains 23 Unpacking and examining the delivery 23 Installing NEXA 21 to NETA 21 24 Installing the NETA 21 24 5 Electrical installation What this chapter contains 25 General cabling instructions 25 Grounding 26 Power connections 26 Communication connections 26 Data link connections Drive with the ACS AP x p...

Page 6: ...00 drives or other drives with the RDCU control unit 41 7 Program features What this chapter contains 43 FTP FTPS 43 HTTP 44 HTTPS 44 HTTPS certificate 44 Modbus TCP gateway 45 Ethernet PC tool gateway 46 TCP and UDP service ports 47 In bound network services on the NETA 21 47 Out bound network services on the NETA 21 48 Safe deployment of NETA 21 48 Cybersecurity Disclaimer 49 8 Front page What t...

Page 7: ...b 86 Ethernet tab 87 Modbus monitoring tab 88 Modbus templates tab 89 Add Modbus templates 89 Edit Modbus templates 90 Modbus TCP gateway tab 95 Panel bus tab 96 Interface settings 96 Ethernet settings 98 Modbus settings 98 DDCS settings 99 Panel bus settings 100 11 Networks What this chapter contains 101 Network interfaces view 101 Test interface 102 Ethernet panel 103 Network status panel 104 Ne...

Page 8: ...eports 128 Creating an FTP report 129 Format of an FTP report 131 Creating SMS report 131 Setting the report trigger 133 Setting the reported data 135 Changing the reporting name 137 Changing the default naming of signals 138 Parameter logging interval templates 139 Changing the continuous monitor interval 141 Using scripting for email reports custom report 142 Using scripting for SMS reports cust...

Page 9: ...er contains 177 How to update the NETA 21 firmware 177 Before you start 178 Updating the NETA 21 firmware over a remote web connection 178 Updating the NETA 21 firmware locally with SD card s 180 Copying the FMZAAvrr NTU file to memory card 180 Updating the firmware locally with an SD card 180 How to reset the factory settings What if I forget my password 182 How to replace the SD memory card safe...

Page 10: ...re of the NETA 21 192 Enclosure of the NETA 21 with the NEXA 21 192 Technical data of the NETA 21 and the NEXA 21 193 Further information Product and service inquiries 195 Product training 195 Providing feedback on ABB Drives manuals 195 Document library on the Internet 195 ...

Page 11: ... Read this chapter before you start the installation Use of warnings Warnings tell you about conditions which can cause injury or death or damage to the equipment They also tell you how to prevent the danger The manual uses these warning symbols Electricity warning tells you about hazards from electricity which can cause injury or death or damage to the equipment General warning tells you about co...

Page 12: ...e work Disconnect the drive converter or inverter from all possible power sources After you have disconnected the drive converter or inverter always wait for 5 minutes to let the intermediate circuit capacitors discharge before you continue Disconnect all dangerous voltages connected to any control signal connectors in reach For example it is possible that 230 V AC is connected from outside to a r...

Page 13: ...TA 21 remote monitoring tool is compatible with various types of ABB drives wind turbine converters and solar inverters The ABB drives compatible with NETA 21 are shown in the below table Drive Type Connection type ACS310 Modbus RTU and TCP ACS320 Modbus RTU and TCP ACS355 solar pump Modbus RTU and TCP ACS380 Panel bus Modbus RTU and TCP ACS550 Modbus RTU and TCP ACx580 Panel bus Modbus RTU and TC...

Page 14: ...NETA 21 ACS600 with NEXA 21 extension ACS800 with NEXA 21 extension ACQ810 Modbus RTU and TCP ACS850 Modbus RTU and TCP ACS880 Panel bus Modbus Ethernet tool network DCS600 with NEXA 21 extension DCS800 with NEXA 21 extension ACS1000 with NEXA 21 extension ACS2000 with NEXA 21 extension ACS5000 with NEXA 21 extension ACS6000 with NEXA 21 extension PVS800 solar inverter with NEXA 21 extension ACH55...

Page 15: ...ns on how to start up the NETA 21 Program features contains feature descriptions in more detail Users describes the user management Devices describes how to manage device parameters and use data loggers Networks explains how to set up and configure Ethernet network interfaces of the NETA 21 Events describes how to observe and filter events Reporting describes how to make reporting and trend loggin...

Page 16: ... device NETA 21 remote monitoring tool Hardware product for accessing drives remotely typically off site access over public Internet local private Ethernet or modem connection Network interface Any defined interface to the connected data network Network service Any inbound or outbound data connection provider in the NETA 21 NTP time service and email SMTP are examples of outbound network services ...

Page 17: ...LS protocols Provides secure communication with web servers NBT NS NBT NS is a daemon for the NetBIOS name discovery Allows finding com puters from a local network by using the NetBIOS host name NTP Network Time Protocol is a protocol for synchronizing computer clocks over a network SD Secure Digital memory card SDHC Secure Digital High Capacity memory card SMTP Simple Mail Transfer Protocol is a ...

Page 18: ...18 Introduction to the manual ...

Page 19: ...you can monitor drives read and adjust drive parameter values read status information and actual values from drives set up and monitor the data logger and save its content to a file read the contents of the fault log from monitored devices and save it to the memory send email messages on events use email for continuous monitoring of drives reset a fault on drives use an SD card for continuous moni...

Page 20: ... logs FTP reporting of events and parameter history logs to an external FTP server Storing of events and history log files to a SD memory card FTP and FTPS file access to an SD SDHC memory card Browsing an SD SDHC memory card via the web UI Different access rights for different users NETA 21 software upgrade locally or remotely Importation of the NETA 21 settings from the USB memory Time synchroni...

Page 21: ... drive types 6a PC ETH 1 connector providing an Ethernet connection for a locally connected PC 6b ETH 2 connector providing an Ethernet connection for an external Ethernet network 7 Connector for the NEXA 21 unit 8 SD RJ45 SD button is used for removing the SD SDHC card safely and activating a DHCP server for the first access to the user interface 9 Reset button is used for rebooting the NETA 21 1...

Page 22: ...lorer 9 and later Most mobile phone and tablet browsers are also capable of showing the NETA 21 web pages but displayed elements are not fully optimized for the touch screen use Javascript and cookies must be enabled in the web browser settings before you can use the NETA 21 web interface The NETA 21 does not require external plug ins such as Java or Flash 1 X1 10 30 V DC power supply input 2 X2 E...

Page 23: ...ation Unpacking and examining the delivery The option package for the NETA 21 contains remote monitoring tool type NETA 21 NETA 21 remote monitoring tool installation and start up guide 3AUA0000096881 English The option package for the NEXA 21 contains extension unit type NEXA 21 NEXA 21 installation instructions sheet 1 Open the option package 2 Make sure the package contains all items listed abo...

Page 24: ...inst the NETA 21 3 Tighten the grounding screw Do not use excessive force Installing the NETA 21 1 Protect the devices from the drilling dust 2 Drill the holes for the fastening screws of the mounting rail 3 Fasten the mounting rail 4 Snap the NETA 21 onto the rail See the grounding instructions in section Grounding DIN rail grounding clip ...

Page 25: ...e and to the Ethernet network WARNING Only qualified electricians are allowed to carry out the work described in this chapter Follow the instructions in section Safety in installation Ignoring the safety instructions can cause physical injury or death General cabling instructions Arrange the cables as far away from the power cables as possible Avoid parallel runs with the power cables See chapter ...

Page 26: ...1 Note In the NEXA 21 there is an alternative power supply input X11 which you can use for supplying power to the NEXA 21 and the NETA 21 Communication connections Data link connections Drive with the ACS AP x panel The maximum number of devices per panel port bus is 32 Set a unique ID to each node on the panel bus See the appropriate drive manual Termination switch of the bus ABB drive converter ...

Page 27: ...max 32 pcs over Ethernet in a local network The automatic detection is enabled by default only via the ETH2 port To change the settings of the automatic detection go to Settings Device interfaces Ethernet Settings Background scan Note If the ETH1 and ETH2 ports of the NETA 21 are connected they must be configured to use different sub nets different IP addresses under non overlapping netmasks NETA ...

Page 28: ...lt NETA 21 settings for a network are ring topology and 1 Mbit s communication speed With these settings the NETA 21 can normally auto detect drives connected to an NDBU branching unit The NETA 21 auto detects connected devices when the fiber is connected for the first time If reconfiguration is needed afterwards it can be done in the web user interface Note If there are NDCU control units use cha...

Page 29: ...unit and drives MSTR CH0 CH1 NDBU x5 ABB drive converter or inverter T T R R Drive converter inverter 1 to CH0 drive converter inverter 9 to CH8 Tx Rx NEXA 21 PC ETH1 ETH2 NETA 21 PC Link to Ethernet networks RDCO RDCU ABB drive converter or inverter RDCO V101 V102 V103 V104 V105 V106 RDCU ...

Page 30: ... on the NETA 21 The pin allocation of the X3 connector is shown below Signals DATA_A DATA_B and GND_B must always be connected to all communication modules and to the NETA 21 X1 Description 1 SHLD Bus cable shield Connected internally to a ground clip via an RC filter Depending on the installation environment the shielding is connected to this pin on the NETA 21 or on another location on the EIA 4...

Page 31: ...the internal resistor of RS 485 EIA 485 adapters or an external passive termination resistor The internal termination switch activates also the pull up and pull down resistors EIA 485 device EIA 485 device EIA 485 device Termination activated Termination activated Termination deactivated Termination deactivated EIA 485 device Term Term Term Term ON OFF OFF ON J2 J2 J2 J2 ...

Page 32: ...32 Electrical installation ...

Page 33: ...1 uses dynamic IP addressing by default After it starts the NETA 21 tries to get a dynamic IP address from the local Ethernet network if there is a DHCP server available If there is no local DHCP server in the connected network then the NETA 21 assigns itself a Zero Configuration networking address in the range of 169 254 1 0 169 254 254 255 The technology of the automatic IP address configuration...

Page 34: ... green blink waiting green connected Note If after one minute there is no connection between the PC and the NETA 21 the DHCP server mode in the NETA 21 is set off 5 Go to http 192 168 230 1 Note If the Ethernet cable is connected to the NETA 21 before you push the SD RJ45 button the PC does not automatically get an IP address Logging on to the NETA 21 1 With the web browser of you PC navigate to h...

Page 35: ...authorization request The server was rebooted By clicking the Information button you can get information on for example the serial number and MAC addresses of the Ethernet interfaces To customize the data go to Settings User interface 4 Change the password recommended You can keep the default password by clicking the Don t change button Note We recommend that you change the default password when y...

Page 36: ...ware or any of the installed extra packages and shows a list of available updates 3 Select the updates you want to install and click the Update button You get the following Update message When the selected updates have been downloaded the NETA 21 reboots There is an alternative way to look for available updates Go to Settings Tool settings Tool firmware and click the Check updates button ...

Page 37: ...ge your password go to Settings My details Change password 2 Type the old password to the Old password text box 3 Type the new password to the New password text box 4 Type the new password again to the Confirm new password text box 5 Click Save ...

Page 38: ...de of the tab The components of the tab are described in section User management 2 Fill in the text boxes The name typed into the Full name text box is shown in the upper right hand side corner of the window The user name login name is created under the User password sub panel in step 4 3 Expand the User password sub panel by clicking the heading 4 Fill in the text boxes See section User roles 5 C...

Page 39: ...urrent time drop down list and select the date from the calendar in the Current date box External The external software synchronizes time with NETA 21 periodically Hence enable External option when you use remote monitoring services Note In the Automatic mode the NETA 21 tries to fetch time and date over NTP contacting server pool ntp org by default 3 Fill in other appropriate boxes Setting the la...

Page 40: ...cally Individual attributes can be set separately Enable the function both for local Ethernet 1 connected to the PC ETH 1 connector and external Ethernet 2 connected to the ETH 2 connector Note From firmware version 2 12 onwards the Ethernet settings are taken into use directly after the settings have been saved The NETA 21 shows a warning explaining that connection can be lost if the IP address o...

Page 41: ...iate drive manuals 5 Switch the drives off to set the channel address settings 6 Switch the NETA 21 off or disconnect the fiber optic cable from the NEXA 21 for more than 1 minute 7 Connect the drives to the NEXA 21 See section Communication connections Use either the ring or star topology 8 Switch the drives NETA 21 and NEXA 21 on 9 Wait until the PWR and STAT LEDs of the NEXA 21 go green Tx and ...

Page 42: ...42 Start up ...

Page 43: ...e supported eg you can create or delete folders and move delete or rename files The main purpose of using FTP is to upload or download files between the local and remote device The NETA 21 supports both unencrypted and encrypted FTPS connection The unencrypted connection s disabled by default and works on port 21 The encrypted connection supports only explicit Transport Layer Security TLS encrypti...

Page 44: ...een the two parties get the domain name and IP addresses through which he can see the sites the host is connect to the amount of time spend using a site and the amount of information uploaded or downloaded on the particular site HTTPS certificate The NETA 21 HTTPS uses a self signed certificate which is uniquely generated per each NETA 21 tool The factory reset of the NETA 21 can also reset the se...

Page 45: ...configuration requires you only to specify the IP of the NETA 21 and port 502 The Modbus protocol supports up to 247 devices Each device is identified with an ID a number from 1 to 247 The ID used by a specific device can be determined with its internal name shown in the Modbus TCP gateway panel under Device interfaces This name always ends with a number that represents the index inside the range ...

Page 46: ... Note For security reasons Modbus TCP gateway connections must be used only inside a trusted network Ethernet PC tool gateway Drive Composer establishes Ethernet communication only with recognized devices such as FENA 11 and FENA 21 Ethernet fieldbus adapters The PC tool friendly mode should be enabled in NETA 2 if NETA 21 and Drive Composer are used at the same time through Ethernet To enable PC ...

Page 47: ...ify the service avail ability go to Settings Network services optional TCP HTTP To specify an extra HTTP port any higher TCP port than 1024 or a default HTTPs port go to Settings Network services Extra port is disabled by default 67 68 UDP DHCP client and server DHCP client functionality is used in both Ethernet ports by default as speci fied in RFC 3927 Dynamic Configuration of IPv4 Link Local Ad...

Page 48: ...ondary server Server names and outgoing port numbers can be configured in the web UI Set tings Network services To enable the email plug in go to Reports Settings Add and select E mail reporting 80 443 HTTP HTTPS Used for reporting data to external portal services Not in use until config ured 80 HTTP HTTP protocol is used for the Ethernet tool network slave device access to access FENA 11 21 field...

Page 49: ...ch security breaches any unauthorized access interference intrusion leakage and or theft of data or information Service Navigation Action ABB Netconfig Setting Network services Services Firewall settings Clear the check box of the desired network interface FTP Setting Network services Services Firewall settings Clear the check box of the desired network interface FTPS Setting Network services Serv...

Page 50: ...50 Program features ...

Page 51: ...What this chapter contains This chapter describes the front page of the web UI Parts and components of the portal The front page consists of the following parts application specific toolbar 1 navigation bar 2 content area 3 1 2 3 ...

Page 52: ...lected the corresponding menu item is disabled in the pop up menu Save layout button stores the current layout to be loaded when the front page is opened again Welcome instructions portlet contains instructions for the new user To change the instruction text go to Settings User interface Tool description portlet contains a description of the NETA 21 The description text can be changed from the set...

Page 53: ... a device double click the device in the list All portlets can be minimized or closed by clicking the icons in the right corner of the portlet title bar Version information To find out the version information of the NETA 21 click About in the navigation bar of the user interface or the corresponding icon in the application specific toolbar Features tab shows the versions of the internal software c...

Page 54: ...ight hand corner shows the name of the user that has logged on Logout link logs the currently logged on user out The user is redirected to the login page Help button opens the following dialog box Note The ABB library access requires a connection to the Internet Home button opens the front page of the user Reports button opens the reporting view Settings button opens the main settings view Devices...

Page 55: ...taneously For example if there are two devices that are disconnected only one icon indicating a disconnected device is shown in the Devices button If there is one disconnected device and one busy device both icons are shown in the Devices button If all four statuses occur at the same time the icons indicating the fault disconnected and warning statuses are shown in the Devices button If the status...

Page 56: ...56 Front page ...

Page 57: ...ibes the user management My details To see the settings of a current user go to Settings My details On the admin tab you can change your email address phone number language and password You cannot change your user name or role even if you had an administrator role ...

Page 58: ...urrently only English language is supported Old password text box is empty by default If you want to set a new password the old password must be written for verification purposes New password text box empty by default The minimum requirement for the valid password is two different characters Confirm new password text box is empty by default You are notified if both passwords do not match or the ol...

Page 59: ...to the tool without providing the user password Logged in users shows the total number of active users User list contains existing users which can be sorted according to different columns When a user is selected from the list the User properties panel appears on the right side of the tab The user list contains the following columns User name shows the name which is used for logging on to the UI Fu...

Page 60: ...e his her own role E mail address text box defines the email address of the user optional Phone number text box defines the phone number of the user optional Language drop down list contains all possible languages in the UI This defines the language used when the user logs on Comment text box provides the administrators with an area for writing a comment on the currently selected user The comment ...

Page 61: ... The user roles to be selected from the User role drop down list on page 38 are the following FW admin Tool admin Network admin Drive expert User Guest FTP user account External account Tool admin With the Tool admin role you have the full access rights to the NETA 21 In addition to the access rights listed for Drive expert and Network admin the Tool admin role allows you to add and remove NETA 21...

Page 62: ... Drive expert role includes the access rights of Guest and User supplemented with rights allowing you to reset and rescan drives view network interface settings change locale settings view and change device interface settings If you log on to the UI as Drive expert the front page appears as follows ...

Page 63: ...and manage user settings view and change NETA 21 settings restore settings to factory default values software option see the installed software type and version of the NETA 21 reboot the NETA 21 software option view and change user interface settings back up and restore tool parameters to the internal memory or SD card rescan device parameters or reset an active fault view and change device interf...

Page 64: ... update the firmware of NETA 21 connected drives If you log on to the UI as FM Admin the front page appears as follows User With the User role you have the access rights of the Guest role supplemented with rights allowing you to write drive parameters select parameters for trend logging access data logger views view report settings view locale settings view the memory card and its contents export ...

Page 65: ...og on to the UI as Guest the front page appears as follows FTP user account The FTP user account does not give access to log on to the web UI The account can be defined to allow an FTP or FTPS access to the memory card Note The unsecured FTP protocol is disabled by default from firmware 2 22 onwards FTPS is enabled To enable the FTP service go to Settings Network services Services External account...

Page 66: ...n the tab can contain embedded environment variables in other words the value of the environment variable is shown in the text The text may contain VARIABLE where VARIABLE means the name of environment variable on the server If text contains two braces or only one brace is shown in the UI ...

Page 67: ...shown on the front page after the first login This box may contain embedded environment variables Tool description text box contains the NETA 21 description This text is shown on the front page after the login This box may contain embedded environment variables Login prompt information text box contains the information visible for all users in the login dialog box This box may contain embedded env...

Page 68: ...68 Users ...

Page 69: ...under Devices Devices tab lists all devices that are connected to the NETA 21 Events tab lists events for all detected devices The Devices tab contains the following components All button shows all devices Refresh button updates the device list When the view is updated the Refresh button is disabled and the icon spins indicating that the updating is in progress ...

Page 70: ...number depends on the connection type 0 DDCS connection 1 or 2 PNL connection 3 Modbus connection Ethernet connection IP of the device without dots The second number is an ID that indicates different devices of the same connection Category column contains the category of the device Type column contains the type of the device Status column contains the connection status of the device and the corres...

Page 71: ...front page The toolbar of the front page contains the following buttons Refresh button refreshes the contents of the view When the view is updated the Refresh button is disabled and the icon spins to indicate that the updating is in progress Add content button adds a new portlet to the portal If you click the arrow on the button you get a drop down list containing the following portlets System inf...

Page 72: ...on The panel may contain the following actions the options may vary between devices Rescan parameters button The button is enabled when the associated drive is connected and parameter scanning is not active on any of the drives handled by the same device interface eg DDCS panel bus Ethernet Modbus In any other case the button is disabled The automatic parameter scanning starts if all connected dev...

Page 73: ...eters portlet on the My frontpage tab The toolbar of the Parameter browser tab contains the following components Filter parameters is a text box for finding parameters from the parameter list The parameter list is updated automatically when you type search criteria to this box Parameter status is a check box for showing or hiding the parameter status bar of the parameter view at the bottom of the ...

Page 74: ...field shows what the device is currently doing The operation is indicated with an icon and for example the following texts Parameter list is up to date Refreshing parameters Device is disconnected Device is offline The parameter list is not sortable The list contains the following columns Name column shows the name of a parameter Value column shows the value of a parameter For parameters that have...

Page 75: ...er value The Modify sub panel contains the following components Value check box There can be two value boxes to choose from depending on the data type of the parameter If there are two value boxes only one of them can be selected at a time and the other is collapsed The box may be a spin box check box grid drop down list text editor or a parameter selection control parameter pointer or bit pointer...

Page 76: ...and appear as an empty value field The Logging sub panel contains logging specific settings and lists The Logging sub panel contains the following components Signal name defines the name of the parameter that is used in reporting and trend logging The default name depends of the style selected in Reports Settings Signal names Settings Default signal name You can restore the default signal name wit...

Page 77: ... values Export of parameters When you click the Export button in the toolbar the following progress pop up window appears The progress pop up window has a Cancel button which stops the exporting process With the Hide button you can hide the exporting pop up window The pop up window is shown again when you click the Export button Note Only one parameter export can be ongoing at a time If another us...

Page 78: ... interface in the NETA 21 to see all effects of parameter changes especially if monitored devices change their device interface node ID Note The parameter import does not open a parameter lock or handle all dependencies between parameters Sometimes it helps when you import a parameter file multiple times Note For the ACS800 firmware the parameter import restores ID run parameters if those are incl...

Page 79: ...ing has been stopped the collected data can be read and studied The data logger tabs contains all uploaded data logs from the drive One drive can have multiple data loggers configured All data loggers have an identical user interface The data logger tabs contain the following components Refresh button refreshes the data logger view Control button is a menu button that can be used to control the da...

Page 80: ...running collecting data Filled data logger upload is complete and data logger is not running collecting data The State is updated automatically every couple of seconds The Datalogger tabs show all uploaded data logs from the drive You can see the content of an entry by double clicking the entry in the data logger list or by clicking the plus sign beside it You can close the content of an entry by ...

Page 81: ...er The data logger records data before and after the triggering event depending on its settings For more information on the functionality of data loggers see the drive specific firmware manual Opening a data logger 1 Log on as a user with roles other than Guest or Net Admin 2 Click Devices 3 Select the device to be monitored with a data logger Note All monitored devices do not provide data loggers...

Page 82: ...ontrol drop down list select Only automatic upload data logger stops after it has finished collecting data or Keep continuously running data logger is started whenever the logger is initialized or filled even if the logger was not initially running 4 In the Channels box click the parameter you want to add and then click the Change selected channel icon 5 In the pop up window select the new paramet...

Page 83: ...Devices 83 To leave the Channel box as it is click Cancel 6 Remove the unnecessary monitoring parameters by selecting them and clicking the Remove selected channel icon ...

Page 84: ...ble ranges and trigger options vary depending on the monitored device If the selected settings are not accepted by the monitored device when you click the Apply changes button the UI restores the original settings from the monitored device to the Triggers panel 8 From the Time step spin box select the time interval in milliseconds between data readings 9 From the Trigger conditions list select wha...

Page 85: ... added to this view dynamically as new device interfaces Every connection type has its own tab Note The selection of available device interfaces depends on the installed firmware version and extra packages The toolbars of the tabs differ but all of them have the following buttons Settings button opens an Interface settings dialog box that contains settings for the selected device interface The set...

Page 86: ...nd in all of them Device name box sets a custom name for the device Apply changes button saves the modified device settings Restore defaults button discards the changes made before the Apply changes command was given DDCS tab The DDCS tab contains all the devices which use the DDCS protocol and which are connected to the NETA 21 through fiber cables via the NEXA 21 Click a device in the list to op...

Page 87: ...NA 11 21 connection can be released for a PC tool by removing the specific Ethernet device from the NETA 21 device interfaces view or by clicking the Remove button on a specific Ethernet device front page The toolbar of the ETH tab contains the following two extra buttons Add button allows you to add a device to the list by specifying its IP address Remove button removes the selected device from t...

Page 88: ...e A template is a file provided by ABB that is stored under the template folder in the SD card or internal memory The template selection provides also a list of other connected drives You can clone parameters from another device eg a DDCS or Panel bus connected device into a Modbus device Import drive template contains the name of the imported active template Click the Browse button to select a fi...

Page 89: ... parameters of a connected device See Add Modbus templates Remove button allows you to remove a template from the list of available templates and from the SD card Only user defined templates can be removed Refresh button updates the list of templates This is performed after addition or removal of a template Edit button displays the Modus Template Editor dialog box and allows you to edit the templa...

Page 90: ... and edit a copy of existing default template To edit an existing Modbus template perform the following 1 From the NETA 21 UI go to Settings Device interfaces Modbus templates tab 2 Select the template to be edited and click Edit A Modbus template Editor dialog box is displayed To edit a new template based on an existing default template click Export and copy the existing template to PC Rename the...

Page 91: ...template Version Defines the version of the template Identification rules Identification rules are used for automatically scanned Modbus RTU devices It is not used for node IDs that are added manually such as Modbus TCP devices connected through fixed IP address The Identification rules tab include the raw Modbus register and fixed value details To apply the template automatically during the backg...

Page 92: ...e following components Name Displays the device status For example Disconnected fault warning and so on Parameter Displays the related parameter in group index format Mask Unsigned integer Defines the value of bitmask for comparison operation The mask value is calculated as where 0 1 n are the bits in a bitword Note You can enter the mask values as decimal number in different formats For example 1...

Page 93: ...al value integer Events Events tab provides information on the custom monitored parameters that triggers the events Change appears as Equal in firmware 2 27 and later Value is changed and is equal to specified value Not equal Value not equal to specified value Operation Reason ...

Page 94: ...oltage and so on Parameters Parameters tab provides information on parameters that are mapped to the Modbus templates You can click Add or Remove to add or remove any parameter from the list The parameters tab has following components Name Displays the parameter or group name that appears in the parameter browser Type Displays the type of parameter listed The possible parameter type values are Emp...

Page 95: ...type Defines the parameter internal type as follows U16 Unassigned 16 bit integer S16 Signed 16 bit integer U32 Unsigned 32 bit integer S32 Signed 32 bit integer Scaling Defines the scaling value to scale the value read from the drive Decimals Displays the number of decimals displayed in the parameter browser This is not used for any calculations Format Defines the value format For example dec for...

Page 96: ...he gateway accepts connections to this particular drive Read write access netmask is an edit box where the user can specify the netmask of the IP address from where the gateway accepts connections to this particular drive Timeout in milliseconds is an edit box where the user can specify the maximum waiting time for a response after each individual request for this specific drive Panel bus tab The ...

Page 97: ... for Modbus TCP master IP address can be specified Firewall allowed on shows the network interfaces on which Modbus TCP gateway access is enabled Changes can be done in Settings Network services Firewall settings Firewall denied on shows the network interfaces on which Modbus TCP gateway access is disabled Changes can be done in Settings Network services Firewall settings Timeout in milliseconds i...

Page 98: ...rks only on the second Ethernet port Both Automatic discovery works only on both Ethernet ports When the PC tool friendly mode is enabled the background scan function starts with a 30 seconds delay This time is used by PC tool like Drive Composer to detect a drive and connect to it Modbus settings The figure below shows the Interface settings dialog box of the Modbus connection Communication Speed...

Page 99: ...ialog box of the DDCS connection Optical Power is a drop down list for defining the value from 1 lowest to 4 highest Communication Speed is a drop down list for defining the value from 1 to 8 Mbit s Network Topology is a drop down list where you can choose values Star or Ring Ethernet GW is a drop down list for enabling or disabling the Ethernet gateway for a remote DriveWindow PC tool 2 4 or late...

Page 100: ...re red if no panel bus device cannot be detected See LED indications of the NETA 21 Ethernet GW is a drop down list for enabling or disabling the gateway mode By default Ethernet gateway is disabled There are four different options to enable this feature Enable Enables the Ethernet gateway permanently This can weaken security and is not recommended Enable while in use Keeps the gateway open as lon...

Page 101: ...n addition to the Ethernet panel and Network status panel the Ethernet interface tabs contain the following components Save button saves the changes to the NETA 21 When you save the settings they are applied to use immediately A dialog box warns that the connection to the web pages can be lost if the IP address of the NETA 21 is changed You can either continue or cancel the changes Reset button di...

Page 102: ...he address of the server where the ping message is sent OK button sends the ping message and opens a dialog to show the result Cancel button closes the dialog box The following Ping status dialog box appears after the ping message has been sent The Ping status dialog box contains the following components Interface field shows the interface that was used for sending the ping message Ping status fie...

Page 103: ... y where x and y are randomly selected numbers Use the following IP addresses option requires you to configure the fixed static IP address settings by filling in the following boxes IP address Subnet mask Default gateway Preferred DNS server and Alternate DNS server DHCP server mode only on the Ethernet 1 tab from firmware 2 22 onwards can always be disabled or enabled or enabled for the next boot...

Page 104: ...ld cannot be modified in the Network status panel Network services The Network services view Settings Network services shows the connectivity of the NETA 21 with outside world over Ethernet For example time services are located in the Locale settings view Some of the out bound reporting services such as email and FTP are configured in the Report view The Services tab contains the following compone...

Page 105: ...es The list has the following columns Service column has every available service listed After the service name there is an icon By clicking the icon a popup dialog box or a tooltip is opened providing more details about the service Interface column has multiple sub columns All interfaces are below this column All column is always visible and enabled The column has a check box which is selected if ...

Page 106: ...t 80 HTTPS port is a text box for defining the HTTPS port The default value is 443 FTP port is a text box for defining the FTP port The default value is 21 FTPs port is a text box for defining the FTPS port The default value is 990 Note In the NETA 21 the FTPS client program is configured to use Explicit TLS encryption NetBios hostname is a text box for defining the host name for the NetBios servi...

Page 107: ...ce The default value is 25 Both primary and secondary mail servers have their own ports to be configured Username is a text box for defining the user name for the SMTP service Both primary and secondary mail servers have their authentication settings to be configured The Username and Password boxes can be left empty if the SMTP server does not require authentication Password is a text box for defi...

Page 108: ...set the appropriate server settings 3 To check the SMTP settings click Test SMTP settings type the test email addresses and click OK If the test succeeds the following message is shown If the test fails the following message is shown If the SMTP settings are correctly configured the email reporting process is successfully set up and it is possible to send reports with the NETA 21 See Reporting ...

Page 109: ...ollowing screenshots are taken from WinSCP but you can have another client too When you configure the FTP connection you have to specify the protocol the URL or IP address of the NETA 21 and the username and password of the FTP account If you choose the FTP protocol with No encryption the default port number is 21 If you choose the FTP protocol with TLS Explicit encryption the default port number ...

Page 110: ...s the following buttons Save button saves the user configuration to the NETA 21 No external file is generated Reset button discards all changes you have made and resets the fields to default values Export button exports the DDNS settings to a local file Import button imports the previously exported DDNS settings from a file to the UI 2 Select the Enable dynamic DNS check box 3 Fill in the followin...

Page 111: ... Internet connection to the NETA 21 via the USB port see section Layout of the NETA 21 and the NEXA 21 Note The NETA 21 searches for connected modems via the USB The modems connected to the USB port of the NEXA 21 are not detected The modem must support either GPRS EDGE or 3G connections The following USB modem models are verified to function correctly with NETA 21 Huawei E153 Huawei E3131 non HiL...

Page 112: ...ard Test button verifies the PIN Modem info button provides additional information about the modem The Dial up and GPRS settings panel contains the following components Enable dial up is a check box for selecting the dial up function Host to ping is a text box for the defined URL needed in a ping test Ping timer is a text box for defining the PING operation delay Access point name is a text box fo...

Page 113: ... in the list click the Search button 4 Select the Enable dial up check box 5 Type all necessary information in the Dial up and GPRS settings panel 6 Click the Save button 7 Click the Events tab to check that the Internet connection has been established ...

Page 114: ...114 Networks ...

Page 115: ...tually omnipresent in the UI The contents of the tab may vary slightly in different views The following figure shows the Event tab under Home This tab shows all events The past events of the monitored device are grayed out By default all events are sorted by the occurrence of the event Device events however are sorted by the device specific time ...

Page 116: ...ative format for example 3 days 3 hours ago Device time shows all time values according to the time set in the device Export button exports all the events and data logger data to a ZIP file Clear filtering button clears any filtering that has been performed for the event list This button will be disabled if no events have been filtered Filtering is available by clicking on event list column titles...

Page 117: ...l events For example the Event tab under Devices shows only device related events Filtering settings by columns The filtering criteria can be set separately for each column In the heading row of the event list there are arrow icons opening a menu for setting the filtering criteria for each column ...

Page 118: ...se the following filters Before After or On Device time column shows the event time from the device itself The device time can represent a run time counter for some drives The device time is only available for faults and warnings originating from a monitored device Category column shows the event category The column can be sorted with a search text box Source column shows the source of the event T...

Page 119: ...he sorting column and sorting direction The default setting is Event ID in ascending order The latest added events appear at the top of the event list even if the event timestamps are not in chronological order The first Sort by drop down list contains the following items Event ID Starting time Category Severity The second drop down list contains the following items Ascending Descending Category b...

Page 120: ...120 Events a single page the toolbar at the bottom of the Event tab can be used for changing pages ...

Page 121: ...ng reporting methods Email reporting reports are sent via email SD card reporting reports are saved to an SD card FTP reporting reports are transferred to an FTP server SMS reporting reports are sent as SMS messages The NETA 21 can be configured to send reports based on triggers The triggers can be time intervals values of some parameters or drive events such as faults or warnings For example it i...

Page 122: ...or reporting To configure the NETA 21 for reporting specify the logging intervals of the parameters needed in the report 1 Go to Reports Parameter history logging 2 Click a parameter and select the interval in the Parameter properties panel ...

Page 123: ...one in other words no logging The Continuous monitor logging interval was added in firmware 2 20 If you want to set the intervals for several parameters simultaneously go to Reports Parameter history logging Parameter properties Interval For more information see Parameter logging interval templates ...

Page 124: ...drop down list Now the new report has been added to the list of reports 3 Define the general settings of the report such as report name and reporting trigger See section Setting the report trigger 4 When you have named the report and selected the trigger click the Reported data sub panel Here you can select the data to be reported See Setting the reported data 5 Click the Output settings sub panel...

Page 125: ... To check that the report has been successfully sent go to Reports Report events If no report has been sent check the network and email settings Format of the email report The reported data is shown in the email message body If you have selected an XML format the email report looks like the following example If you have selected a plain text format the email report looks like the following example...

Page 126: ...e Add button 2 Select SD card reporting from the drop down list Now the new report has been added to the list of reports 3 Define the general settings of the report such as report name and reporting trigger See section Setting the report trigger 4 When you have named the report and selected the trigger click the Reported data sub panel Here you can select the data to be reported See Setting the re...

Page 127: ...he SQLite format SQLite files with parameter values have extension DB and event data reports have extension log or evt in earlier firmware revisions prior to firmware revision 2 20 Until firmware version 2 21 the SD card reports were in the CSV format CSV files with parameter values have extension CSV CSV formatted reports Each report is created in a sub folder of the folder specified in the Outpu...

Page 128: ...ile viewer for example with SQLite Database Browser You can also use SQLite Manager as an extension for the Firefox web browser The SQLite file looks different for an events report and a parameters report The SQlite file of an events report is always stored to a file named events sb and contains the following kind of data The SQLite file of a parameters report contains three tables parameters sqli...

Page 129: ...the parameters Reports History logger If you have not set the logging intervals for the parameters the reports will have no data 1 Go to Reports Settings and click the Add button 2 Select FTP reporting from the drop down list Now the new report has been added to the list of reports 3 Define the general settings of the report such as report name and reporting trigger See section Setting the report ...

Page 130: ...port file name is a text box for defining file name of the report Folder path is a text box for defining the path to the folder in which the report is created Server type is a selection list to specify the type of the server where the reports will be sent Available option are FTP FTPS Hostname is a text box for the address of the host provider Port is a list for setting the port via which the FTP ...

Page 131: ...ing SMS report Make sure that you have set the logging intervals for the parameters Reports History logger If you have not set the logging intervals for the parameters the reports will have no data 1 Go to Reports Settings and click the Add button 2 Select SMS reporting from the drop down list The new report is added to the list of reports 3 Define the general settings of the report such as report...

Page 132: ... to be sent Default SMS message is a text box to specify the format of the report message The default message uses certain variables from the predefined SMS report script Number of messages per day is a list to define the maximum number of SMS messages per day which is limited to 100 Site identifier is a text box to define the optional name for the site By default the serial number of NETA 21 is a...

Page 133: ... settings 2 From the Report trigger list select the frequency for the report generation Every 5 minutes Every hour Every day Every week When new data available Parameter has a new value or there is a new event Any device state changed Status of any of the drives has changed Note You can select the statuses to be monitored ...

Page 134: ... Note You can select the drive to be monitored Parameter value Value or another parameter can be specified as a basis for comparison Bitmask is ANDed to the original value before comparison Event Name category and severity of an event can be specified as a basis for comparison ...

Page 135: ...om data list From the Reported custom data drop down list select the desired Reported custom data type The available options are Customized report script To report an event of a given severity with a specified name every time the event occurs and optionally allows you to define your own reporting script Parameter export To report all parameters of a particular drive Parameter export of all devices...

Page 136: ...s of the report click the Preview data button On selecting the data type Event the content of the report appears as shown in the below figure On selecting the data type Logged data the content of the report appears as shown in below figure ...

Page 137: ...ames Settings see Changing the default naming of signals 1 Go to Reports Devices and click the row of the device which you want to rename 2 Type the new name to the Reporting name text box 3 Click Apply changes To update the device list click the Refresh button From firmware version 2 20 onwards you can customize also other device specific reporting attributes for example the serial number and dev...

Page 138: ... of the following options Group and parameter number provides the parameter with a name such as 03_02 default setting prior to firmware version 2 20 Parameter name provides the parameter with a name such as main_status_word Parameter group number and name is a combination of the two options above for example 03_03_main_status_word default setting from firmware revision 2 20 onwards 3 Optionally de...

Page 139: ... any new monitored device is connected to the NETA 21 and after the device interface has been reset to the default settings Use the Send template to tool button to save a new template file to the NETA 21 Under the Logging interval templates heading you can see the list of saved templates If you click the Run templates button you can check some of the saved templates The Delete template button dele...

Page 140: ...ny parameter interval signal_name and log_only_when_changed specify values that are applied to the log interval of time signal name and the Log only when changed selection of the previously specified parameters interval can be one of these values monitor minute 5minutes hour day and none signal_name can be any valid string log_only_when_changed is true or false from firmware 2 23 onwards you can s...

Page 141: ...he reported signal name of parameter 01 01 is changed to percentage only when the unit of the parameter is Changing the continuous monitor interval In firmware 2 23 you can configure the default interval for continuously monitored parameters default 5 s You can set the value between 1 s and 30 s To configure the interval of Continuous monitor logging go to Reports Settings Continuous monitor Setti...

Page 142: ...ned script from the list the script editing text box shows that specific predefined script Script editing text box contains a script which is used for generating parameter and event reports If you have modified the content of a predefined script and want to restore the predefined script select an appropriate form from the drop down list and click Restore defaults Notes JavaScript language is used ...

Page 143: ...S report option On selecting the predefined script the script is displayed in the script editing text box Script editing text box contains the script which is used for generating reports If you have modified the content of a predefined script and want to restore the predefined script select the appropriate form from the drop down list and click Restore defaults The JavaScript language is used to f...

Page 144: ...ports The button is enabled only when the Reports folder is selected Remove button removes the selected report Export button downloads the saved settings of the selected report Editor panel means the area appearing on the right hand side of the Settings tab when you have selected one of the items on the left hand side of the Settings tab Import button imports a report from a file to the NETA 21 If...

Page 145: ...device Device name the name assigned to a device Reporting name the name used in reports for a device If you click a device you can customize the reporting name of the device in a right hand side panel From firmware version 2 20 onwards you can customize also other device specific reporting attributes Use the Refresh button to refresh the device list ...

Page 146: ...st Interval selection drop down list shows the logging intervals When you select an interval the contents of the parameter list are updated The following intervals are available All Minute 5 minutes Hour Day Continuous monitor Capacity shows the number of parameters in the selected interval The maximum number of allowed monitored parameters per time interval are as follows 1 minute max 100 paramet...

Page 147: ...ignal value has changed There are different ways to select multiple parameters With the check boxes on the left of the parameters add or remove parameters one by one by clicking the check boxes To cancel the selection click anywhere else in the row With the Ctrl key press the Ctrl key and click the rows you want to select With the SHIFT key hold down SHIFT and click the first and last rows of the ...

Page 148: ...nd the default value is 5 seconds The signals are logged only if their values have changed If the Log on when changed check box is unchecked the values are logged even if they have not changed Report events data tab To see all sent reports and those errors that may have occurred after reports have been created and sent go to Reports Report events The reports are sent to the email address defined i...

Page 149: ...Reporting 149 Configuration events tab To see all the modifications made to reporting settings go to Reports Configuration events The events can be filtered and sorted ...

Page 150: ...150 Reporting ...

Page 151: ...1 and enables to update the firmware of the NETA 21 Note The NETA 21 firmware updates require an SD card with a minimum of 200 MB free space The Tool firmware tab contains the following components Save button saves the firmware update settings to the NETA 21 Reset button discards all changes made to the firmware update settings Send to tool button opens a file browser for sending a firmware file t...

Page 152: ...firmware file are blacklisted and not installed during the next reboot Firmware column shows the file name of the file The column contains also a check box for defining whether the firmware update should be installed in the next reboot if the file is not checked then NETA 21 does not try to install it The check box is disabled if the firmware is older than the current firmware or if it is the curr...

Page 153: ... can be disabled if strict security is needed but the deletion of the account affects the installation of extra software packages and remote support functionalities In addition if this option is disabled the IP address will not work after a system has fully rebooted The NETA 21 contains a factory support account for the web UI and for SSH remote connections Factory account passwords are unique to ...

Page 154: ...bles to install and uninstall packages from the NETA 21 All core packages are filtered from the list so that you cannot uninstall any vital packages from the NETA 21 You must have a Tool admin role administrator to access this view This tab can only be used to install signed packages with an IPS file extension The Packages tab contains the following components Refresh button refreshes the package ...

Page 155: ...n you do the initial set up If you have the ABB Control Builder Plus 2 3 0 build 312 or newer installed do as follows 1 Launch the tool from Tools IP Configuration 2 Start the scanning process by clicking the Scan button If no devices are found make sure that your firewall does not interfere with the scanning process Disable your firewall and try again All devices found during the scanning process...

Page 156: ...ontrol Builder Plus 2 3 0 builds for example build 252 ABB IP Configuration Tool is a separate program Go to Start ABB ABB IP Configuration However the older version of ABB IP Configuration Tool gives the same information ...

Page 157: ...backup and backup of the selected settings only Backing up the NETA 21 1 Go to Settings Backup and restore and select the backup type Note You must have an SD SDHC card installed into the SD slot to create a backup The SD card must have a minimum of 200 MB free space to enable the backup restore functions Backup and restore files are stored in the BACKUP folder on the SD card Create backup creates...

Page 158: ...Settings backup enables a backup of selected data categories You can select the following data categories Device information Device interface settings Network service settings Users Locale settings User interface settings Logging settings Reporting settings 2 Click the Create backup button The following dialog box appears If you have chosen the Settings backup type the Making backup pop up window ...

Page 159: ...e file button The following dialog box appears If you select Store Ethernet IP address settings to keep_ip mod file on memory card the NETA 21 tries to keep any previously defined fixed IP address configuration over a firmware restoration The current network interface configurations are saved to a file on the SD memory card The freshly initiated factory resetted firmware should be able to read the...

Page 160: ...tus of the settings importation Note If the restore file contains different network interface settings for example IP addresses for Ethernet interfaces the connection to the web UI can be lost after the restore function has been started The new IP address settings depend on the file restored to the NETA 21 ...

Page 161: ...le from firmware version 2 30 or later Advantages On a large network each NETA 21 does not need to have user accounts and passwords defined separately for all users Instead with the RADIUS authentication feature the user accounts and password policies can be managed centrally This helps to increase the cyber security of the web interface Features The RADIUS authentication supports two protocol var...

Page 162: ...on local login will be enabled once per failed RADIUS login even if the local logins are disabled Protocol level implementation for RADIUS On protocol level NETA 21 sends a RADIUS access request to RADIUS server with attributes as follows Attribute name Attribute ID Value Vendor ID 56 ABB ID 100 Vendor Sub Type 57 Drives ID 101 NETA 21 module Web browser HTML Javascript Login dialog HTTPS frontend...

Page 163: ...ole Enable RADIUS authentication method in security settings 1 From the NETA 21 web U navigate to Settings Security 2 In the Login methods panel enable the RADIUS Login method 3 Choose the RADIUS login method as Default 4 If required modify limit of Concurrent sessions in the Login settings panel By default the number of concurrent sessions is set as 10 The value can be changed to any value betwee...

Page 164: ...281 authentication backend is eapol test part of wpa supplicant Add RADIUS user account with External account user role This option allows you to define desired full name and external user name Steps 1 Navigate to Settings Users and click Add user 2 In the User details section complete the below details Full name Enter desired name ...

Page 165: ...er reasons local login will be enabled once per failed RADIUS login even if the local logins are disabled in Security settings 3 In the User password section enter the desired user name in the User name field The below patterns are allowed for User name 4 After the above changes the Login dialog box displays the option to login with RADIUS login method Pattern Login user Example Any valid user joh...

Page 166: ...o Settings Security RADIUS permissions script 2 Configure the RADIUS permissions script Javascript interpreted with PyV8 inside NETA 21 3 If required click Validate to validate the script and test the RADIUS login On validation RADIUS permissions script gets the RADIUS Access Accept attributes as an input object with key value pairs On successful validation the desired array of NETA 21 permissions...

Page 167: ...in authorization User specified errors are not shown in login dialog box of NETA 21 instead an Authorization error is shown setResultJson obj Array of permission strings Must be called at the end of the script to generate valid permissions for the user empty return results in Authorization error See below for examples of different typical permis sion sets which are in NETA 21 web interface hid den...

Page 168: ...st the RADIUS login On validation RADIUS permissions script gets the RADIUS Access Accept attributes as an input object with key value pairs On successful validation the desired array of NETA 21 permissions are generated If the validation fails an error message is displayed Available functions in the scripts are Function Parameters Description getInput RADIUS Access Accept attributes as an input o...

Page 169: ...ingsManager systemLogViewer moduleGuest moduleUser moduleSuperUser networkUser deviceViewer getInput Error message any text Debug aid for Validate function of RADIUS permis sion script on Security settings dialog box to show customized errors for recognizing specific issues in authorization User specified errors are not shown in login dialog box of NETA 21 instead an Authorization error is shown s...

Page 170: ...uleUser moduleSuperUser moduleAdmin networkUser networkSuperUser networkAdmin deviceViewer deviceUser deviceSuperUser deviceAdmin fileView fileStore reportViewer reportManager If the RADIUS request fails one of the following errors is displayed Authentication server does not respond Authentication server declined request Authorization error Authentication timed out ...

Page 171: ...log box make sure that login method RADIUS was selected Authentication server does not respond RADIUS server is not reached In Security settings check the IP address and availability of the RADIUS server Authentication timed out High system load or long delays in network traffic Check network access Retry multiple times Note In general RADIUS authentication takes 20 seconds and login times out aft...

Page 172: ...172 Security ...

Page 173: ...memory card To observe and manage the data on the memory card go to Settings Memory card Use the memory card for collecting for example log files backup files device manuals and restore archives Memory card status tab The Memory card status tab shows actual data about the memory card status access type and space status ...

Page 174: ...n general the toolbar contains the following buttons Refresh button refreshes the list of files in the current folder Parent directory button navigates to the parent folder Open button opens the selected file Add button copies a file from the PC to the memory card Remove button deletes the selected file or folder only an empty folder can be deleted Export to ZIP button collects all selected files ...

Page 175: ...der as a root folder in the memory card Report tab The Report tab works the same way as the File browser tab but it uses the report folder as a root folder in the memory card Restore tab The Restore tab works the same way as the File browser tab but it uses the restore folder as a root folder in the memory card ...

Page 176: ...176 Memory card ...

Page 177: ... releases Only the NTU update mechanism over the web UI is supported See section Updating the NETA 21 firmware over a remote web connection on page 178 For instructions on how to update several NETA 21 units at the same time locally with an SD card see section Updating the NETA 21 firmware locally with SD card s on page 180 Notes From firmware version 2 00 onwards you can update all delivered NETA...

Page 178: ...ETA 21 The firmware update has no effect if the existing software is already up to date The firmware update can be done between minor versions such as 2 12 x y and 2 13 x y but not between patch versions of the same minor version such as 2 13 0 0 and 2 13 1 0 Thus the firmware update from 2 12 2 0 to 2 13 1 0 succeeds because the minor version number is updated Updating the NETA 21 firmware over a...

Page 179: ...s panel on the right hand side of the Tool firmware tab The latest available version is selected 6 Click the Reboot tool button Confirm that you want to reboot the tool The rebooting takes about 5 minutes If the Login dialog box does not appear in 10 minutes reopen the web browser Note If you are access the NETA 21 with a local PC Ethernet connection you must push the SD RJ45 button and reconnect ...

Page 180: ...ly with SD card s Use the local update method if you want to update multiple NETA 21 units in a batch or if you do not want to spend extra time accessing the web UI before and after rebooting the NETA 21 When the local updates are completed we recommend you to reset the NETA 21 to factory default settings Copying the FMZAAvrr NTU file to memory card 1 Insert the SD memory card into the PC 2 Create...

Page 181: ...h off the NETA 21 when the STAT LED has been green for 1 minute 6 Verify the update results from the log files on the SD card After you have updated the software there will be some log files and backups generated on the SD memory card You can remove the log files and backups now or later over a remote connection In folder autoinst on the SD memory card there are two new files per each updated NETA...

Page 182: ...in 10 20 seconds and indicated by all LEDs except PWR going off and then going on again 5 Switch off the NETA 21 You can switch off the NETA 21 either right after it has rebooted or wait until the STAT LED has become green again factory settings have been re initialized when the STAT LED has turned green How to replace the SD memory card safely There are two buttons on the front panel of the NETA ...

Page 183: ...ard The usage of the FTP and FTPS services may require modifications in the firewall settings Go to Settings Network services Services to see if the FTP FTPS services have been opened over the specific network interfaces How to re enable reports if time date have been shifted backwards If time and date of the NETA 21 have been shifted backwards it can happen that both logging and reporting of the ...

Page 184: ...184 Frequently asked questions ...

Page 185: ...is chapter contains This chapter explains how to trace faults with the status LEDs on the NETA 21 and the NEXA 21 LED indications The NETA 21 is equipped with 13 bi tricolor diagnostic LEDs The NEXA 21 is equipped with four bi tricolor diagnostic LEDs The LEDs are described below ...

Page 186: ... initialization in progress Yellow Card can be safely removed Blinking yellow Card attached removal in progress Blinking yellow Together with the blinking red STAT LED System waits for confirmation of reboot operation or network override Red Card error for example write protection prevents from writing data to the card Blinking red Card initialization failed Unsupported card type for example SDXC ...

Page 187: ... System waits for a confirmation of the reboot operation or network override If you reboot the NETA 21 by pressing the reset button for 5 seconds when the NETA 21 is running the STAT LED starts blinking Confirm the reboot operation by pressing the SC RJ45 button If you do not confirm the reboot operation it stops after a 1 minute delay You can override the network settings by pressing the SD RJ45 ...

Page 188: ...mitting data Yellow Transmitting data Problem Cause Solution The STAT led of the NEXA 21 turns red after the NETA 21 has been powered up devices are not detected Do as follows Check that the wiring is connected the right way around Disconnect optical fibers for over 30 seconds and then reconnect the fibers The 30 second disconnection initiates the device rescanning Log on to the NETA 21 web user i...

Page 189: ...ch a button is available Web pages behave erratically or the login is prevented after the tool firmware update The web browser cache contains an old version of the user interface Try refreshing the whole page Try pressing the shift key on the keyboard during refreshing to reload all script files If that does not help clear all temporary Internet files or the cached web content using browser specif...

Page 190: ...190 Diagnostics and troubleshooting ...

Page 191: ...Technical data 191 20 Technical data What this chapter contains This chapter contains the technical data of the NETA 21 and the NEXA 21 ...

Page 192: ...echnical data Hardware Enclosure of the NETA 21 Enclosure of the NETA 21 with the NEXA 21 2 1 54 2 4 7 120 3 9 98 4 5 90 2 3 58 1 5 39 4 9 124 1 3 34 3 9 98 3 1 79 2 3 58 1 5 39 4 5 90 4 9 124 4 7 120 2 3 59 ...

Page 193: ...ack RJ45 Termination Internal Maximum segment length 100 m 328 ft EIA 232 Port X2 Physical layer EIA 232 galvanic isolated Connector type D sub 9 pin male EIA 485 Port X3 Bus voltage 5 V Medium Shielded twisted pair cable impedance 100 150 ohm Serial communication type Asynchronous half duplex RS 485 Physical layer EIA 485 galvanic isolated Communication protocol Modbus Connector type Shrouded hea...

Page 194: ...194 Technical data ...

Page 195: ...ntacts can be found by navigating to www abb com searchchannels Product training For information on ABB product training navigate to new abb com service training Providing feedback on ABB Drives manuals Your comments on our manuals are welcome Navigate to new abb com drives manuals feedback form Document library on the Internet You can find manuals and other product documents in PDF format on the ...

Page 196: ...Contact us www abb com drives www abb com solar www abb com windpower www abb com drivespartners 3AUA0000096939E 3AUA0000096939 Rev E EN 2017 06 12 ...

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