Aastra S850i Administrator'S Manual Download

Page: 90 / 101

Troubleshooting

41-001516-00 REV00 – 06.2013

* In some Speakers the LED indicator color yellow might look like red.

Speaker Not in Charger Tray

* In some Speakers the LED indicator color yellow might look like red.

Red flash every second

•

Connected, battery fully charged, phone call in progress, Master Mute or “All Mic Mute” is ON, all Microphones are
muted

•

Connected, battery fully charged, no phone call in progress, Microphones outside of Charger Tray, “All Mic Mute” is
ON, all Microphones are muted

Flashing yellow* – red – yel-
low* – green

Searching for a connection to the Wireless Base Unit

Alternating slow red - green
flash

Speaker is not paired to a Wireless Base Unit

Off

Speaker is powered off:

•

Speaker is not seated properly

•

Charger tray is powered off

Device LED Indicator

Status

Off

Speaker is powered off

Green flash every second

•

Connected, no call in progress, Microphones in Charger Tray

•

Connected, no phone call in progress, Microphone(s) outside of the Charger Tray unmuted

•

Connected, call in progress, Microphones are not muted using All Mic Mute or Master Mute

•

Microphone(s) might still be individually muted

Red flash every second

•

Connected, phone call in progress, Master Mute or “All Mic Mute” is ON, all Microphones are muted

•

Connected, no phone call in progress, Microphone(s) outside of Charger Tray, “All Mic Mute” is ON, all Microphones
are muted

Alternating green – yellow*
flash

•

Connected, battery low, no call in progress

•

Connected, battery low, call in progress, Microphones are not muted using All Mic Mute or Master Mute. Micro-
phone(s) might still be individually muted

Alternating long red – yel-
low* flash

•

Connected, battery low, no call in progress, “All Mic Mute” is ON, all Microphones are muted

•

Connected, battery low, call in progress, Master Mute or “All Mic Mute” is ON, all Microphones muted

Flashing yellow* – red – yel-
low* – green

Searching for a connection to the Wireless Base Unit (the Speaker will try to re-establish the link for about 10 minutes,
then power off )

Alternating slow red - green
flash

Speaker is not paired to a Wireless Base Unit (the Speaker will power down after two minutes)

Steady red

•

Speaker is being powered down

•

Speaker is in pairing mode

Groups of five rapid red
flashes

Speaker is in a fault condition

Device LED Indicator

Status

Summary of Contents for S850i

Page 1: ...Aastra S850i Wireless Conference Phone System Administrator Guide 41 001516 00 REV00 06 2013 ...

Page 2: ...e translate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or dis seminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are s...

Page 3: ...cription 12 Unpacking 12 Installing S850i Components 13 S850i Wireless Base Unit 13 S850i Charger Tray 14 S850i Handset Dialer 15 S850i Speaker 15 S850i Microphones 16 Initial Setup 17 VoIP Configuration 18 Managing A Call 19 Calling Configurations 19 S850i Home Screen 20 Placing a VoIP Call 22 Answering an Incoming Call 23 Declining an Incoming VoIP Call 24 Ending a Telephone Call 24 Calling a Di...

Page 4: ...Making a Video Call 37 Mixing the Audio Signals 38 S850i System Configuration 39 Menu Hierarchy 39 Menu Navigation 40 Recent Calls 41 Contacts 45 Audio Control 49 Device Status 51 System Information 52 Bluetooth 52 Home 52 Call 52 Setup 52 Web Interface 64 Enabling Web Access 64 Connecting to the S850i Web Interface 64 Home Page 65 User Settings 65 Administrator Settings 69 Power On Off the System...

Page 5: ...g to Wireless Base Unit 88 Microphone Speaker or Handset Dialer Not Paired with Wireless Base Unit 88 LED Indicators 89 Reset to Factory Defaults 91 Technical Specification 92 GPL Licensed Software 94 GNU General Public License 94 Limited Warranty Warranty 1 Exclusions Warranty 1 Warranty Repair Services Warranty 1 After Warranty Service Warranty 1 Limited Warranty Australia Only Warranty 2 Repair...

Page 6: ...onferences by allowing independent locations of the Microphones and the Speaker used during the call The S850i Wireless Conference Phone System utilizes encrypted digital communication for its wireless transport ensuring highest security for your conversations The S850i Wireless Conference Phone System is a flexible solu tion for all your communication needs allowing it to be used in your VoIP tel...

Page 7: ...any of the components of the S850i Wireless Conference Phone System Warning Do not use any other accessories than Aastra s originals intended for use with this product Use of non original accessories may result in loss of performance damage to the product fire electric shock or injury The warranty does not cover product failures which have been caused by use of non original accessories Warning Onl...

Page 8: ...The components are the Charger Tray Speaker Microphones and Handset Dialer In addition the Wireless Base Unit receives the wireless signals from those components and connects to your VoIP net work for conference calls with your video conferencing unit to provide outstanding audio for your video calls or to your Bluetooth enabled device such as a cell phone or computer ...

Page 9: ...network using the provided Ethernet cable The Wireless Base Unit is powered using Power over Ethernet PoE This requires your Ethernet outlet to provide PoE Please check with your IT department that PoE is available If the Wireless Base Unit does not power up after you connect it to the network outlet this outlet might not be providing PoE If your network does not support PoE a power injector is re...

Page 10: ... phone The phone is preset to DHCP If you want to change this please open the menu on the Hand set Dialer by pressing the right soft key go to the Setup menu and select Advanced Setup You will have to enter a password which is preset to 2222 Now select Network Settings Under IP Settings you can set the required network values like IP address subnet mask default gateway and DNS servers You will nee...

Page 11: ...starting to dial the number At this point only the Handset Dialer will be used for the call To end the call press the red hang up button on the Handset Dialer At any time during a call you can toggle between Handset and Speaker mode using the buttons on the Handset Dialer To answer a call using the conference phone simply remove one or more Microphones from the Charger Tray when the Speaker rings ...

Page 12: ...wireless prod ucts such as wireless LANs 802 11b g without interference The S850i Wireless Conference Phone System includes digital encryption technology to ensure secure wireless commu nications between the Microphones Speaker and the Wireless Base Unit Unpacking Your S850i Wireless Conference Phone System package contains the following items When unpacking the system be sure to take inventory of...

Page 13: ...i Microphones and one Speaker wirelessly The Wireless Base Unit is designed to optimize audio and video conferencing by providing consistent audio input from all participants The S850i VoIP Wireless Base Unit is shown in rear panel view below It is equipped with an Ethernet power connection two mini USB ports for firmware updates and analog audio input output connections for video conferencing col...

Page 14: ...set Dialer the Speaker and the Microphones by allowing them to charge in one simple and organized loca tion The S850i Charger Tray is not required while in a conference call however it can maintain the charge of the S850i Speaker and S850i Handset Dialer while a call is in progress The Charger Tray is equipped with a DC power connection and a mini USB connection for firmware updates to the Handset...

Page 15: ... system components The S850i Handset Dialer shown below is composed of several parts such as a color LCD screen a compilation of buttons and a microphone and Handset Dialer speaker S850i Speaker The S850i Speaker shown below is a wireless active omnidirectional Speaker that has been designed and optimized spe cifically for use with the S850i System The Speaker is equipped with a pairing button on ...

Page 16: ...ectional Microphones are included with the S850i An optional lapel wearable Microphone may be pur chased separately Any combination of two S850i Microphones can be used with a S850i System as they are mix and match S850i Microphones will operate in or out of the Charger Tray It is recommended to always remove the Microphones from the Charger Tray for conference calls as audio on the Speaker and th...

Page 17: ...tional PoE power injector The Wireless Base Unit offers additional optional connections that are only being used when the S850i System for example is connected to a video conferencing unit or a recording device The cables required for these connections are not included with the S850i System and need to be purchased separately Before using the S850i to make a call you will need to select the system...

Page 18: ... Independent on how the IP address of your system was assigned the S850i has to be configured to work in your VoIP environment and communicate with your SIP Call Server You will have to enable the extension user you want to use with the S850i on your SIP Call Server Please review your SIP Call Server documentation on information on how to do that For the minimal setup in the Handset Dialer you wil...

Page 19: ...ne The Microphones and Speaker are not used during a Handset Dialer call The user can switch between Speaker Mode and Handset Mode while actively in a call by using the key marked Handset or Speaker VoIP Call The S850i Wireless Conference Phone System allows making conference calls using an Ethernet VoIP connection A tele phone call can be made using either Speaker Mode or Handset Mode A telephone...

Page 20: ... Speaker one symbol for each of the Microphones and a charging indicator for the Handset Dialer itself The color of the Speaker and Microphone symbol indicate whether the system is available and unmuted green available but muted red switched off grey or the current status is unknown e g when the compo nent was taken out of range yellow The Handset Dialer charging indicator shows the current status...

Page 21: ...elephone registered to the SIP Call Server is shown Below that current time and date are displayed From the home screen a call can be started by dialing a number The Do not Disturb function of your switch can be acti vated for this phone or the system menu can be entered Whenever Do not Disturb is turned on all calls to this phone will be handled in the switch as defined in there e g sent to voice...

Page 22: ...om the home screen on the S850i Handset Dialer enter the phone number to be called 2 Once the number is entered completely press the green call button to initiate the phone call 3 If any Microphones are out of the Charger Tray and active the call will default to Speaker Mode and will be identified by the ring tone being played out of the Speaker 4 If no Microphones are outside the Charger Tray the...

Page 23: ...f three ways Press the Green Call button or the Answer key on the S850i Handset Dialer Remove a Microphone from the Charger Tray Press the mute unmute button on a Microphone that is already out of the Charger Tray Note If there is either no Speaker active or no Microphones outside the Charger Tray when the incoming call is answered from the S850i Handset Dialer the call will default to Handset Mod...

Page 24: ...he Decline key on the S850i Handset Dialer Note Once the user ignores the call the telephone switch decides how to handle the call It might for example be transferred into voicemail based on settings in the telephone switch 1 A call can be ended in two ways Press the Red End Call button on the S850i Handset Dialer during a call Place the Handset Dialer in the Charger Tray Handset Mode only 2 When ...

Page 25: ...contact and press the green Call key Browse to contact menu Menu Contacts Select the contact and press the Enter key or the View key From the contact view screen press the green Call key 1 If the incoming caller is in the Contact List Caller ID will display both name and number of the incoming contact 2 If the incoming caller is not in the Contact List Caller ID will display the incoming informati...

Page 26: ...te is OFF the Microphone mute buttons will be locked while the Master Mute is active The Master Mute can only be deactivated via the S850i Handset Dialer Once deactivated the Microphones will return to their previous mute state If All Mic Mute is ON the Mute UnMute button on the S850i Handset Dialer and the mute buttons on the S850i Microphones work together Pressing either of these buttons will m...

Page 27: ... This menu also allows for the transferring of an active call to another number It also provides access to the Device Sta tus menu see Device Status on page 51 Audio Controls see Audio Control on page 49 and the System Info menu see System Information on page 52 Placing a Call on Hold 1 Access theActive Call Menubypressingthe Enter key during acall Selectmenuitem Hold Anorangephonesymbolrepresents...

Page 28: ...switches the Handset Dialer screen back to Active Call 1 and then press the Join key 1 While in an active call press the right arrow key to initiate a second call via the Handset Dialer screen Enter the number and press the green Call button to dial the number Please note that the caller on the active line is not put on hold until the green Call button is pressed 2 Once the second call is active u...

Page 29: ... name 3 The S850i Handset Dialer presents the user with the option to Answer or Decline the call 4 If no action is taken and the second call aborts the S850i Handset Dialer will show the previous Active call screen again 5 When answering the second call the first call is put on hold 6 To terminate either call make that call the active call and then press the red End key The other call will not be ...

Page 30: ...til the reboot is complete approximately 6 sec onds Once the reboot is complete the audio will resume on the Speaker When the Speaker is removed from the Charger Tray no change to call activity will take place Microphones When a Microphone is placed into the Charger Tray during a call it will automatically reboot switch off and enter its charging mode If all Microphones are placed into the Charger...

Page 31: ...System only supports the Hands Free Profile for Bluetooth 2 0 or newer Should the application on the compu ter cell phone or other 3rd party device require other profiles to be supported S850i cannot act as the Speaker and Microphone for that application Please contact the provider of the application to find out which Bluetooth profile can be supported Activating Bluetooth 1 Go to Menu Bluetooth S...

Page 32: ...ice registry where it activates stores and recalls third party Bluetooth devices being used by S850i for Bluetooth calls S850i can hold information for up to four Bluetooth connections Device List To see the list of Bluetooth devices the S850i has been connected to go to Menu Bluetooth and select Device List ...

Page 33: ...set Dialer displays This device is visible to other devices in range for 3 minutes 3 The discovery mode screen will read System in Discoverable Mode Start Scan From BT Device System Name System Name 4 Scan for devices from the Bluetooth device you want to connect to the S850i System 5 When the S850i System s name shows up on the Bluetooth device select the S850i System and connect to it ...

Page 34: ...or pin type 0000 default 7 Press the Stop key in order to abort the pairing processes 1 Go to Menu Bluetooth Select Device List 2 Select desired device and press the Enter key or the Select key to view device details 3 DeviceInformationscreenisshownwithdevicename address BTversion anddate timethedevicewasfirstconnected ...

Page 35: ...ear on the S850i Handset Dialer 1 Go to the Menu Bluetooth Select Device List 2 Select desired device and press the Enter key or the Select key 3 Press the Option key 4 Select Unpair in the Device Options menu and press Select 1 Select Yes to have the S850i System pair with the Bluetooth device and be ready for use 2 Select No to have the S850i System ignore the Bluetooth device until the next tim...

Page 36: ...Options 4 Choose either Auto Connect or ASK depending on the trust level you want to set for the Bluetooth Device 1 You can answer a Bluetooth call directly from your S850i System If answering the call with the S850i System it will automatically be in Speaker Mode 2 If you answer the call using your Bluetooth device settings on that device will determine whether the call will be answered as a Spea...

Page 37: ...rencing unit might negatively affect the audio on the S850i Speaker and Microphones Please visit the documentation of your video conferencing unit on how to disable the Echo Canceller Any audio device like external speaker or TV speaker attached to the video conferencing unit needs to be disabled The S850i Speaker and Microphones become your only audio devices for the video conferencing call Any o...

Page 38: ...s menu offers three different audio mixer settings based on the output medium The Speaker Mixer shown allows defining the mix between AUX IN and the Phone input to be played back on the Speaker It is a sliding scale from 8 to 8 Similar Mixers are offered for Phone Out mixing the signal between AUX IN and the Microphones and AUX OUT mixing the phone input and the Microphones The mix of audio can be...

Page 39: ... those features and their options Menu Hierarchy Device Status Recent Calls Home Setup Call Bluetooth System Info Audio Controls Contacts Call List Contact List Speaker Volume Ringer EQ Device Status About System Device Versions Device IDs System ID On Off Device List Discovery Mode Bluetooth Info Display Date Time Bluetooth Audio Call Forwarding Advanced Setup Audio Mixer System Versions Mute ...

Page 40: ...and the Enter key is used to make a selection 3 Up and Down navigation keys are used to scroll through the menu 4 When setting levels such as Volume in the menus the Up and Down keys are used to change these values 5 You leave the menu either by pressing the Return softkey which will bring you back one level in the menu hierarchy or by pressing the red hang up button which will bring you back to t...

Page 41: ...op 3 If a recent call was made by a number stored in the Contact list the contact name is shown in this list otherwise the caller ID or dialed number is shown 4 The recent call log can be accessed directly from the home screen by pressing green Call button in idle state 5 The recent call log is limited to 20 entries Notes Recent calls are color coded by type Dialed calls appear blue received calls...

Page 42: ...highlighted in the recent call list In the recent call list select the entry you want to call and press View This displays more information From that screen you can press the green Call key to call the entry you are viewing 1 Access the recent call log by browsing Menu Recent Calls or pressing the green Call button while no call is in progress 2 You can view a recent call one of two ways In the re...

Page 43: ...e the recent call as a Contact If a caller name was provided as part of the Caller ID it will be provided as the contact name Enter or edit the contact name when prompted and press Done Verify and edit if necessary the recent contact number and press Done again 1 Access the recent call log by browsing Menu Recent Calls or pressing the green Call button while no call is in progress 2 In the recent ...

Page 44: ...sing the green Call button while no call is in progress 2 In the Recent Call menu press Enter to open the Options Menu 3 In the Options Menu select Delete Redundant to delete redundant call history information or select Delete All Calls to delete all call history information 4 Press Yes to delete the information when prompted for confirmation ...

Page 45: ...the red hang up button 1 Browse to the Contacts menu Menu Contacts 2 Press the New key to create a new contact 3 Edit the name in alphanumeric mode Pressing Clear while editing the name will delete the character left of the cursor Press Cancel to return to the previous screen without saving the contact When finished editing the name press the Enter button This will bring you to the number editing ...

Page 46: ...r Press Cancel to return to the previous screen without saving changes to the contact name Pressing the Enter key will finish editing the name and go on to the number editing screen 5 Edit the phone number The key Clear will clear delete the number to the left of the cursor Press Cancel to return to the Name editor screen When finished press Enter to store the edited contact in memory 6 The contac...

Page 47: ...rs long In this mode the Clear key will delete the last character in the filter field 3 Onlycontactitems that satisfythe filterwillbeshown inthecontactscreen Forexample if C isentered anycontact name starting with C will be shown The user can scroll through the filtered list using the up and down buttons 1 Browse to the Contacts menu Menu Contacts 2 Select the contact by using the up and down keys...

Page 48: ...ntacts 2 Select the contact by using the up and down keys 3 Press the green Call key to call the contact currently highlighted 4 Pressing the green Call key from the contact view screen will also initiate a call 1 Browse to the Contacts menu Menu Contacts scroll to the desired contact and press the View key to access the contact 2 The contact view screen shows the current name and number Pressing ...

Page 49: ...me 1 Browse to the Speaker Volume menu Menu Audio Controls Speaker Volume 2 The Speaker Volume screen is shown with graph and numerical value of the current volume level 3 Press the up and down buttons to increase or decrease the volume 4 During an active call or while in the home screen you can also set the volume by pressing the up and down buttons In Speaker ModeorwhileinthehomescreentheSpeaker...

Page 50: ... 4 Choose Ring Tone in the Ringer Settings menu to select a ring tone 5 Use the up and down buttons to select a ring tone and press enter to set the selected ring tone 6 The selected ring tone is shown in yellow upper case letters 1 Browse to the Equalizer Settings menu Menu Audio Controls EQ 2 Use the up and down buttons to select a preset EQ and press enter to set the selected EQ 3 The selected ...

Page 51: ... once a phone calls ends reminding users to return the components Microphones Speaker and Handset Dialer to the Charger Tray Highlight the option and press Select or Enter to toggle between the ON and OFF mode Device Status 1 Browse to Device Status Menu Device Status 2 The Device Status screen shows status for the Microphones and the Speaker Note The device status list is color coded If a device ...

Page 52: ...assword protected and Advanced Setup which requires a password 1 Browse to System Info Menu System Info 2 About System shows the IP Address firmware FW bundle version the System Name phone type information and the extension number logon to the telephone switch 3 Device Versions shows firmware version for the Speaker SPK and Microphones MICx 4 System Versions shows the firmware versions for the App...

Page 53: ...light time whether the backlight is on or off while the Handset Dialer is in the Charger Tray and to switch Network Alerts Registration Failed on or off 3 Use the up and down buttons to highlight the setting you want to change and press either Enter or Select to open that setting or change the setting 4 Use the up and down buttons to increase or decrease the respective values ...

Page 54: ...hange the use of the network time select the Netwrk Time ON OFF option You change the setting by pressing the Select key If you select Netwrk Time ON the S850i will attempt to derive the date and time from the IP network 4 Date Time Format leads to a sub menu where the format in which date and time are displayed can be selected The time format can beset to 12Hr or24 Hrformatdependingon userprefere...

Page 55: ...o menu Menu Setup Advanced Setup Advanced Audio 1 To always forward incoming calls switch Always to ON and enter the number to which to forward the calls 2 To forward calls to another number when Do not Disturb is selected or both lines are busy switch Busy to ON and enter the number to which to forward the calls 3 To forward incoming calls when the call is not answered on the S850i System in a sp...

Page 56: ... the mute button will change the mute status on all Microphones outside of the Charger Tray Microphones in the Charger Tray will not be affected and will remain off or stay muted at all times If all Microphones are in the Charger Tray pressing the mute button will change the mute status of all Microphones in the Charger Tray The factory default for All Mic Mute is OFF 2 The StartUnmute featureallo...

Page 57: ...eless Base Unit 1 Aux In ON OFF and Aux Out ON OFF allow enabling disabling the Aux connectors of the S850i 2 Aux In Level allows changing the level of the Aux In signal 3 Aux Out Level allows changing the level of the Aux Out signal 4 Aux Out MIC LINE allows setting the level of the Aux Out connectors to either Mic level or Line level ...

Page 58: ...signal strength Lower signal strength reduces the maxi mum distance between Wireless Base Unit and any of the wireless devices A lower setting might be desirable in environ ments where a lot of DECT traffic is encountered Admin Settings The Admin Settings menu allows changing settings that are related to general system settings 1 Browse to the RF Power menu Setup Advanced Setup RF Power 2 The user...

Page 59: ... current System Name to the new name and press Enter 1 Go to Menu Setup Advanced Setup Admin Settings Reset Defaults 2 Resetting defaults will revert back to factory defaults Pairing of devices recent calls stored contacts and the system name are not affected by this Note Besides other values Reset Defaults will reset the admin password to the factory default i e 2222 ...

Page 60: ...min specified password Note that setting this password will override the default password so make sure that you will not lose the new password 1 Browse to Log Out Admin Menu Setup Advanced Setup Admin Settings Log Out Admin 2 Once logged out the user will have to retype the admin password to enter the administrative menus again If the user leaves the administrative menus without logging out an aut...

Page 61: ...button until the LED turns red if it is not already turned off 2 Ensure that the Wireless Base Unit is plugged in and powered up 3 On the Handset Dialer browse to the Pairing menu Menu Setup Advanced Setup Pairing 4 Select MIC 1 Microphone 1 or MIC 2 Microphone 2 and press the Enter key to enter pairing state 5 The screen will display Pairing Mic 1 or Pairing Mic 2 depending on which Microphone yo...

Page 62: ...he Username will be used as ID Display Name is the string that is shown at the far side when you make outbound calls If you do not provide a Display Name the Username will be used Please note that your SIP Call Server might override the Display name sent by the S850i and replace it with names configured in the SIP Call Server Username is the extension off the SIP Call Server this phone will be rea...

Page 63: ...r Enter or Select on the Dialer to select it Once a language is selected the system will use that language for all screen contents The Country Region submenu allows selectingthe local Country or region Please ensure that this selection is always set to your local country or region Changing this setting might lead to loss of connectivity to the Microphones and speakers If your Micro phones and spea...

Page 64: ... trator password then select Admin Settings Web Access ON OFF Press the Enter button to toggle between ON and OFF to control access Factory default is web access enabled To change the password needed to access both the Web Interface and advanced settings on the Handset see Set Password on page 60 The Web Interface also includes a web session timeout to protect against unwanted access if the sessio...

Page 65: ...e Microphone versions may be shown as unknown To update these fields remove the Microphones from the Charger Tray wait a few seconds for the phone to detect the Microphone state and then refresh the web page by selecting your browser s refresh option If the Microphones or the Speaker still do not show a version number verify that these components are paired properly See the pairing instructions in...

Page 66: ...er setting allows you to adjust the Speaker frequencies to your preference for the room and the types of calls The EQ options are Voice Bass Boost and Treble Boost Play Charging Announce ment Enable Disable playing the message reminding users to return the components to the charger tray after a conference call Audio Mixer The settings below can be changed at any time during a call Speaker Mix The ...

Page 67: ...ttings followed by a table describing each field Call Forwarding Always Forward The Always Forward option will forward all incoming calls to the specified number Forward on Busy The Forward on Busy option will forward incoming calls to the specified number if the local phone is in Do NotDisturb mode or if both lines are busy Forward on No Answer The Forward on No Answer option will forward incomin...

Page 68: ...ow to manually set the date and time using the S850i Handset Dialer Time Zone Select the local time zone indicated as an offset from Greenwich Mean Time GMT The available time zones are as follows 11 Samoa 10 Hawaii 9 Alaska 8 Pacific Time 7 Mountain Time 6 Central Time 5 Eastern Time 4 30 Caracas 4 Atlantic Time 3 30 Newfoundland 3 Brazil Argentina 2 Mid Atlantic 1 Azores 0 GMT 1 Berlin Paris 2 A...

Page 69: ...inistrator Menu option to show the corresponding page Network Settings Use the Network Settings page to specify how IP addressing is to be determined for the phone connected to the IP net work You can use DHCP to automatically detect the phone s IP address and network server settings or you can manually specify a static IP address for the phone and the network server addresses provided by your net...

Page 70: ...ess is the IP address that the network administrator has assigned to the phone Subnet Mask Subnet Mask is used to determine the subnet to which the phone belongs for example 255 255 255 0 Default Gateway The Default Gateway is the phone s default router on the IP network It is usually the router connecting the internal net work with the outside network Domain Name This is the network domain name P...

Page 71: ... take effect VLAN Settings Voice VLAN The options are Enabled Disabled or Automatic Enabled indicates that a VLAN is used The Voice VLAN ID has to be specified the system is not trying to determine the VLAN automatically Use this setting if the S850i was not able to detect the VLAN environment automatically Disabled switches off VLAN capabilities The S850i will only communicate using the standard ...

Page 72: ...or not the SIP proxy server s specified in the Outbound Proxy field should be used when registering Select Use Outbound Proxy to have the system add listed proxy servers to the route headers of the SIP REGISTER request Outbound Proxy Enter the outbound SIP proxy server s IP address or name in the Outbound Proxy field If there are multiple SIP proxies separate the addresses by a comma Also note tha...

Page 73: ...ration period This is the minimum session timer expiration period that S850i will accept when negotiating the expiration period with the remote phone It is measured in seconds the default is 90 Require reliable SIP provi sional response Select this option to implement reliable SIP provisional responses By default the setting is unchecked SIP is a request response type of protocol with two types of...

Page 74: ...orm is useful when messages might be too large to be carried on the available transport for example when exceeding UDP s Maximum Transmission Unit MTU Enable this option to encode SIP headers in their short forms to reduce size By default the option is not enabled and SIP headers in outgoing messages will be encoded in their full names See SIP protocol standard IETF RFC 3261 DTMF signaling method ...

Page 75: ... s Transport page to manage transport and Network Address Translation NAT settings and to ena ble or disable Quality of Service QoS The illustration below shows the Transport page After changing any of these set tings the phone must be restarted for the changes to take effect ...

Page 76: ...y are selected only as a last resort For ICE see IETF RFC 5245 ICE Nomination Method When using ICE select the preferred ICE Nomination Method To validate candidate pairs IP addresses and ports for the local and remote nodes S850i sends STUN binding requests as part of the media connectivity tests When a candidate is nominated for use a STUN binding request is sent with a flag indicating that the ...

Page 77: ...order is as shown in the list above Audio Quality The Audio Quality setting determines which audio resampling method to use A higher number uses a more sophisti cated resampling method ranging from a large filter to smaller filters down to a linear method More sophisticated resampling requires more CPU processing but delivers better audio quality Audio Quality can be set to values between 1 and 10...

Page 78: ... to press Save for the change to be taken into the phone Call Settings Auto answer This option allows to automatically answer calls even if not physically at the location where the phone is located We recommend enabling this feature only for test purposes Enable auto answer to automatically answer incoming calls If the phone is set to Do Not Disturb or if there are no avail able lines the Forward ...

Page 79: ... all active Microphones are affected when a mute button is pressed If one or more active Micro phones are outside the Charger Tray pressing the mute button will change the mute status on all Microphones outside of the Charger Tray Microphones in the Charger Tray will not be affected and will stay muted at all times If all Micro phones are in the Charger Tray pressing the mute button will change th...

Page 80: ...ustration of the Import Export page Recent Call Enabled Use the Recent Call Enabled option to enable or disable the Recent Calls list on the S850i Handset Dialer The default setting is On Web Access Enabled Use the Web Access Enabled option to enable or disable the S850i Web Interface If access is enabled users can browse to the S850i using a web browser Even if enabled the Web Interface is passwo...

Page 81: ...y either DHCP or the Static IP related settings as described in this manual Also browse to the SIP Registration page and specify the registration settings for the phone being configured After importing you must restart the phone for the changes to take effect Downloading the System Log Package If you have problems with the S850i conference phone or questions about its operation the support staff m...

Page 82: ...Sample Call Status CONFIRMED To 4002 sip 4002 10 134 122 95 tag as7ba338fa Call time 00h 00m 25s 1st res in 2600 ms conn in 2670ms SRTP status Not active Crypto suite 0 G722 16KHz sendrecv peer 10 134 122 95 13400 RX pt 9 stat last update 00h 00m 05 390s ago total 1 1Kpkt 179 3KB 224 2KB IP hdr avg 57 1Kbps 71 4Kbps pkt loss 0 0 0 discrd 0 0 0 dup 0 0 0 reord 0 0 0 msec min avg max last dev loss p...

Page 83: ...ither Microphones On Off To power off a S850i Microphone hold down the button located on the Microphone until the LED indicator turns solid red Once the LED indicator is solid red release the button and the Microphone will power off To power a Microphone back on either 1 Hold down the red end call soft key until the Handset Dialer powers on OR Simply return the Handset Dialer to an active Charger ...

Page 84: ...changing the battery Microphones To exchange a Microphone battery push the bottom part of the back cover slightly down towards the Charger Tray port and then lift it as shown in the illustration below Carefully take the battery out of the plastic cover Put the new battery into the back cover as shown in the figure below Press on the battery until it snaps into the back of the Microphone housing Sl...

Page 85: ... the new battery Please ensure that the connectors on the battery are lined up with the connectors inside the Handset Dialer Speaker To change the rechargeable battery in the S850i Speaker you will need to use a screwdriver to loosen the screw on the bot tom of the Speaker Once the screw is loose the bottom door of the Speaker will open revealing the rechargeable battery pack Carefully take this b...

Page 86: ...ence system PC Applications To connect the S850i to a computer we recommend using Aastra s optional S850i USB Audio Connector Kit This kit includes a USB audio dongle and the necessary cables to connect the S850i to a computer To use the Aastra S850i USB Audio Connector Kit 1 PlugtheStereoendofthecablesintotheUSBaudiodongleandtheMonoendsintotheWirelessBaseUnit EnsurethattheHeadset Output of the US...

Page 87: ...peaker lost connection with the Wireless Base Unit for more than 10 minutes and therefore shut down It should be returned into reach of the Wireless Base Unit and switched on again to be reactivated Handset Dialer Low Battery When the Handset Dialer experiences a low battery it will display a low battery notification on the screen The Hand set Dialer should be returned to the Charger Tray until th...

Page 88: ...ts should reconnect to the Wireless Base Unit after a few seconds The fault message in the Wireless Base Unit will continue every fifth double flash is skipped this just shows that a fault has happened in the past and can be ignored If the components still do not connect to the Wireless Base Unit please contact Aastra Support 3 Are the Handset Dialer Microphone and Speaker out of reach of the Wire...

Page 89: ...nnection to the Wireless Base Unit the Microphone will try to re establish the link for 10 minutes then power off Alternating slow red green flash Microphone is not paired to a Wireless Base Unit the Microphone will power off after two minutes Steady red Microphone is being powered down The Microphone is in pairing mode Groups of five rapid red flashes Microphone is in a fault condition Device LED...

Page 90: ...uted using All Mic Mute or Master Mute Microphone s might still be individually muted Red flash every second Connected phone call in progress Master Mute or All Mic Mute is ON all Microphones are muted Connected no phone call in progress Microphone s outside of Charger Tray All Mic Mute is ON all Microphones are muted Alternating green yellow flash Connected battery low no call in progress Connect...

Page 91: ... factory defaults Device LED Indicator Status Long solid on then a long solid off Power on boot process Double flashes every second Operating Mode indicating that Wireless Base Unit is functional Skip every fifth double flash Fault indication This also indicates past faults that have no bearings on current operation Continuous fast flashing Updating non volatile memory as part of software update O...

Page 92: ...Radio Telephone Part 68 IC CS03 TBR 21 A Tick Environmental Requirements 0 C 40 C 20 80 non condensing humidity Warranty 1 year Speaker Dimensions 157mm x 93mm diameter Weight 600 3g Bandwidth 120 11 000 Hz from Analog IN This is reduced for VoIP calls based on the bandwidth supported by the selected transport codec Battery life talk time 8 hours Charge time 3 hours Microphones Dimensions 94 2 x 2...

Page 93: ...imensions 125 x 48 x 11mm Weight 67 5g Microphone and Speaker band width 300 3300Hz Battery life 8 hours Charge time 3 hours Display High resolution color LCD display Caller ID Support for multiple Caller ID standards Phone Book Up to 100 entries Keypad 12 key telephone keypad 2 context sensitive soft keys answer hang up keys 5 key cursor and control panel Item Specification Details ...

Page 94: ...code or can get it if you want it that you can change the software or use pieces of it in new free pro grams and that you know you can do these things To protect your rights we need to make restrictions that forbid anyone to deny you these rights or to ask you to surren der the rights These restrictions translate to certain responsibilities for you if you distribute copies of the software or if yo...

Page 95: ...icense c If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate cop yright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and...

Page 96: ...dgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obli...

Page 97: ...HE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 IN NO EVENT UNLESS REQUIRED BY APPL...

Page 98: ...mages and or long distance charges which result from unauthorized and or unlawful use Aastra shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customer s use of or inability to use this product either separately or in combination with other equipment This paragraph however shall not apply to c...

Page 99: ...is to be provided with all products returned for warranty repairs Exclusions Aastra does not warrant its products to be compatible with the equipment of any particular telephone company This war ranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the product is i...

Page 100: ...ods or the supply of equivalent goods or ii the repair of the goods or iii the payment of the cost of replacing the goods or of acquiring equivalent goods or iv the payment of the cost of having the goods repaired 1 2 Clause 1 1 is not intended to have the effect of excluding restricting or modifying a the application of all or any of the provisions of Part 5 4 of Schedule 2 to the Competition and...

Page 101: ...and or unlawful use While every effort has been made to ensure accuracy Aastra Telecom Inc will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice Copyright 2013 Aastra Technologies Limited www aastra com ...

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