Clearspan® Product Overview R19
Aastra – 2740-007
2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd.
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Group administrators have the option of establishing an additional layer of administration for
individual departments within their overall business group (for example, Sales, Engineering). This is
especially useful for larger enterprises that want to distribute responsibilities for day-to-day
administration. Department administrators can be authorized to manage the users and services
within their respective departments using the group web portal.
5.2.4
Personal Web Portal
The CommPilot Personal web portal provides individual users with the ability to configure and
manage a host of traditional and advanced telephony services. Users are empowered with the
control and flexibility to easily configure their services to meet their unique needs. Users no longer
have to remember any star codes or complex procedures to configure their services, as is often the
case with legacy systems. Rather, Clearspan improves personal productivity by leveraging the web
to make services understandable and actually useable.
Users can customize their services to follow them anywhere, whether at work, at home or on the
road. For example, the Call Notify service (shown in the following figure) enables users to indicate
which incoming calls they want to be notified of, and during which hours of the week. They can also
choose to have their notifications sent to their mobile phone or e-mail address.
Figure 51. Call Notify.
After logging in to the personal web portal with his/her user identity and password, a user can
activate, deactivate, and modify the parameters of his/her own services, including Call Forwarding
(Always, Busy, No Answer, Selective), Simultaneous Ring, Do Not Disturb, Selective Call
Acceptance and Rejection, Anonymous Call Rejection, Priority and Distinctive Ringing, Calling Line
ID Blocking, Voice Messaging Notification, Voice Messaging to E-mail, Personalized Name
Recording, and Remote Office. The left navigation area lists services and features available to the
user.
The Web Portal updates features and configurations in real-time, providing utility and convenience.
Convenience is important for features that are frequently updated by users such as the call-
forwarding suite. The web interface also provides a means for making sophisticated entries and
configurations, which are difficult to replicate through a standard voice portal. For example, in
addition to specifying phone numbers for service treatments, Clearspan enables users to provide
SIP URLs, feature access codes, and/or speed codes. Selective call treatments can be defined for
parameters that include line ID status such as PRIVATE, and UNAVAILABLE, along with the more
common IDs such as ANONYMOUS.
