Clearspan® Product Overview R19
Aastra – 2740-007
2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd.
Page 81 of 93
5.2.2.3
Service (Feature) Packs
Enterprise administrators have the option of creating packs of user services that can be authorized
and assigned according to the enterprise
’s policy. Service or feature packs are authorized and
assigned by enterprise administrators and do not affect the manner in which system administrators
authorize services to enterprise administrators. Rather than assign individual features to each user,
this capability provides an option to streamline the process by assigning a pack of features all at
once.
A tool is provided to automate the process of migrating to Clearspan service packs. Individual
services can be converted to service packs for a large group of users all at once. In addition,
enterprise administrators who are already using service packs can use the tool to repackage
services into different service packs.
5.2.2.4
Shared Device Support
Certain devices and/or network elements can be shared across groups of users. Shared devices
can be configured by the enterprise administrator and would be accessible by group administrators
when service is assigned to a user.
For example, an enterprise administrator can deploy a single 24-port access device in an office
building to support multiple users. In another example, if Clearspan is being used to provide voice
mail only, an enterprise administrator
could configure the “host” system as a shared access device
for the purpose of delivering MWI notifications.
5.2.2.5
Voice Portal Customization
Voice Portal Customization enables system administrators to customize the keys and prompts that
are used to navigate through their voice portal menus and submenus. A key is either 1 digit (0
through 9), *, or #. Administrators can choose from a list of valid keys that are free to use. If no key
is chosen for an optional menu selection, the menu option is disabled. The association of keys to
actions (choices of each menu) is configurable for most menus and submenus. The system
introduces one announcement per menu option and one announcement per key value. Typically,
prompts are automatically constructed to list the options and their matching keys.
5.2.3
Group Web Portal
The Group Web Portal empowers companies to configure and manage their telephony services
with instant results. Administrator interaction is minimized and the time and expense required to
make moves, adds, and changes is significantly reduced. Each group service is set up and
configured by the group administrator through intuitive web pages. For example, calling plans can
be set up and modified for each member of the business group (shown in the following figure),
without having to call an administrator or wait for the requested changes to take effect. The group
administrator simply selects the various call types to activate and deactivate them for a particular
user.
