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Q
Can I use four (or more) serial gloves on one machine at the same time?
A
5DT just loves people like you! The number of gloves is limited by the
number of serial ports on your computer. Multiport cards are available
that have up to eight serial ports on them and you only need one serial
port per wireless pair. It is also possible to obtain a USB (Universal Serial
Bus) device that has many RS 232 serial ports on it.
Q
When I flex a finger, the output does not change but stays at the
maximum value. What is the problem?
A
In this case it is possible that one of the fibers has failed. The glove will
then have to be returned to the supplier (or 5DT) for repairs.
7.3. Support
If you experience problems or have complaints, suggestions or other
comments, please feel free to contact your supplier (preferably via e-mail).
Please have the following information available, or include it in your written
correspondence:
1. Computer processor make and model (e.g. Pentium IV 3.2GHz)
2. Operating system and version
3. The symptoms of the problem and what was happening when the
problem occurred
4. Can you reproduce the problem easily? Describe how
5. Actions taken by yourself to solve the problem
Please feel free to contact 5DT directly. Our contact details are available in
Section 9.
Your feedback helps make this a truly great product.