Troubleshooting
Model
C1025
20
©
3M 2006
If the system has an optional monitor speaker, adjust its volume using the
following procedure:
1. With the base station turned ON, insert a small straight-blade
screwdriver into the MONITOR VOLUME access hole. See Figure
18.
2. Turn the volume control clockwise to increase the volume or
counterclockwise to decrease it.
To use the following troubleshooting guide, locate the problem in the left
column and look for the problem's possible causes and corrections in the
middle and right columns. Possible causes are listed in the order in which
they are most likely to happen. Check for possible causes in the given
sequence to help isolate the problem.
Problem Possible
Cause Correction
No communications. One or
more headsets hear static.
The base station is not ON.
Turn the base station ON. Make
sure that the power transformer is
plugged into the wall outlet and into
the base station power receptacle.
If the red power light does not
come on, check for power at the
wall outlet. If power is OK, call for
authorized service.
Base station and transceiver packs
not programmed to same channel.
Reprogram base station and/or
transceiver packs.
The base station is defective.
Call for authorized service.
A single transceiver pack is dead.
No communication to or from
customer. No communications to
or from other transceiver packs
(PAGE or TALK functions). No
static is heard.
The transceiver pack is not turned
on.
Turn the transceiver pack on.
The battery is discharged.
Replace the battery with a fully
charged one.
The headset is unplugged or
defective.
Call for authorized service.
Adjusting the
Monitor Speaker
Volume
System
Troubleshooting
Introduction
