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Model C1025 

System Operation

 

 

©

 3M 2006 

11

 

 

 

Dual-Lane Duplex Cross-Lane Communication Systems 

 

Communication During Peak Hours 

 

During peak hours, the cross-lane module is turned 

off

 and the system 

functions like a dual-lane duplex system.  Some transceiver packs are 
programmed to communicate with Lane 1 and others are programmed to 
communicate with Lane 2. 

 

Communication During Off-Peak Hours 

 

During off-peak hours, the cross-lane module is turned 

on

 to enable a 

single operator to communicate with customers in either lane (

1or

 2). 

1.  An alert tone sounds in the headset when the system detects a 

customer (vehicle) at the menu sign: 

• 

The alert tone for Lane 1 transceiver packs is a single beep that 
repeats at 2-second intervals. 

• 

The alert tone for Lane 2 transceiver packs is a double beep that 
repeats at 2-second intervals. 

2.  When you hear the 

single beep

 alert tone, press and hold T1 and talk 

to the customer at menu sign 1.  Release T1 to listen. 

 

When you hear the 

double beep

 alert tone, press and hold T2 to talk 

to the customer at the menu sign 2.  Release T2 to listen. 

 

Use this mode to operate "hands free".  The talk lock mode is only 
available with duplex system configurations. 

 

In this mode, the transceiver pack automatically switches from standby 
to talk/listen when a customer is detected.  The transceiver pack 
automatically switches back to standby when the customer leaves. 

9

 Note 

“Hands Free" operation (talk lock mode) prevents all other headset 
operators from communicating. 

 

 

To use the talk lock mode, press the talk lock switch on the transceiver 
pack.  To return to normal operation, press T1 or P.

Talk Lock Mode 
(“Hands Free”) 

Summary of Contents for C1025

Page 1: ...Headset Intercom System Model C1025 Operating Instructions Headset and Transceiver Pack Base Station ...

Page 2: ......

Page 3: ...on 3 Headset and Transceiver Pack 4 Battery Chargers 6 System Setup 7 Introduction 7 Attaching Tape Pull Tab to Type III Headset 7 Connecting the Headset to the Transceiver Pack 7 Installing the Transceiver Pack 8 Checking the Headset for Proper Fit 9 Adjusting Headband Size 9 Positioning the Microphone 9 System Operation 10 Turning On the Base Station 10 Turning On the Transceiver Pack 10 Operati...

Page 4: ... of Batteries 16 Making Sure Batteries are Ready for Use 16 Important Information about C1025 Rechargeable Batteries 17 Special Instructions for System Manager 17 Programming the Transceiver Pack for Dual Lane Cross Lane Operation 17 Reprogramming 17 Changing Channels if Interference is Heard 18 Changing the Day Night Switch Setting 19 Adjusting the Monitor Speaker Volume 20 Troubleshooting 20 Int...

Page 5: ... the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Service Model C1025 syst...

Page 6: ...Use and Information Model C1025 3M 2006 iv Blank Page ...

Page 7: ...ted to menu sign 2 The transceiver packs are programmed to work with one system or the other and are labeled accordingly 1 or 2 The dual lane duplex communication system provides duplex communication simultaneous talk and listen for facilities that have two menu signs The system consists of two independent systems one dedicated to menu sign 1 and the other dedicated to menu sign 2 The transceiver ...

Page 8: ...Base Station The transceiver pack is used by the operator to communicate with customers and with other store personnel who are wearing transceiver packs The headset is connected by a communications cable to the battery powered transceiver pack See Figure 2 Figure 2 Headset and Transceiver Pack The battery charger charges batteries in approximately 1 5 to 2 hours The charger is available in 3 slot ...

Page 9: ...vels further and more efficiently at night These indicators light to show which of the 8 channels is selected This indicator blinks when the Noise Reduction Module is switched on This button turns the optional Noise Reduction Module on or off This indicator lights when headset Page communications occur This indicator lights when headset to menu sign Talk communications occur This indicator lights ...

Page 10: ... a low continuous tone sounds when the volume up control is pressed A low continuous tone also occurs when the volume reaches minimum level and the volume down control is pressed Note that even when set to its lowest level headset volume is not turned completely off Press the volume up control to increase the volume in the headset Press the ON switch to turn on the transceiver pack Press the OFF s...

Page 11: ...alk Lane 1 switch to talk to the customer in lane 1 Release the switch to listen Push the battery release toward the center of the unit to release the battery This rechargeable battery provides power to the control unit This jack accepts the programming cable from the base station to allow the transceiver pack to be programmed to the same radio channel as the base station 8 T1 Talk Lane 1 Switch 9...

Page 12: ...ng charged GREEN to indicate the battery is fully charged ORANGE to indicate the battery is defective Press the conditioning button to condition a battery that is inserted in the conditioning charging slot The button must be pressed within 2 seconds of inserting the battery The conditioning status indicator lights YELLOW to indicate the battery in the conditioning slot is being conditioned This ja...

Page 13: ...er as shown 5 You now have a Pull Tab to easily remove the headset plug To connect the headset to the transceiver pack 1 Insert the communications plug at the end of the headset cable into the jack in the bottom of the transceiver pack See Figure 7 2 Press the cable into the cable channel on the bottom of the transceiver pack See Figure 7 Direct the cable toward the Page button to wear the transce...

Page 14: ...ns are facing the top of the pouch The curved side of the transceiver pack is facing the clip side of the pouch 3 Carefully reattach the securing strap onto the pouch ensuring the control buttons are positioned correctly and the headset cable is centered under the securing strap 4 Clip the transceiver pack onto clothing or belt Figure 8 Installing the Transceiver Pack Installing the Transceiver Pa...

Page 15: ...e headband until the ear pad rests against one ear and the headband pads rest just above each ear Slide the headband apart to make it larger Push the headband together to make it smaller Figure 9 Headband Size Position the microphone so that its tip is near the corner of your mouth Checking the Headset for Proper Fit Adjusting Headband Size Positioning the Microphone ...

Page 16: ...ith all system configurations Single Lane Standard or Duplex Communication Systems 1 A single beep alert tone sounds in the headset at 2 second intervals when the system detects a customer vehicle at the menu sign 2 When you hear the alert tone press and hold T1 or T2 to talk to the customer at the menu sign Release T1 or T2 to listen Dual Lane Standard or Duplex Communication Systems In dual lane...

Page 17: ...nd intervals The alert tone for Lane 2 transceiver packs is a double beep that repeats at 2 second intervals 2 When you hear the single beep alert tone press and hold T1 and talk to the customer at menu sign 1 Release T1 to listen When you hear the double beep alert tone press and hold T2 to talk to the customer at the menu sign 2 Release T2 to listen Use this mode to operate hands free The talk l...

Page 18: ...g Doing so may interrupt or prevent communication between the menu sign operator and the customer Use this mode to listen for pages from other operators without hearing the communication to and from the customer This feature is convenient for managers who only want to hear page communication This mode is available with all system configurations To use the page monitor mode 1 Turn the transceiver p...

Page 19: ...the transceiver pack ON When using the talk listen mode or the page mode keep the following things in mind Communication between the operator and the customer may be heard by several people Only one operator can talk at a time In the talk listen mode communication from the transceiver pack is heard by customers and other operators who are wearing headsets Special Considerations ...

Page 20: ...s five percent of its charge per week If a battery has not been used for several weeks make sure to charge prior to use To replace the battery 1 Push the battery release to release the battery See Figure 12 2 Remove the discharged battery from the transceiver pack 3 Insert a fully charged battery in the unit Make sure the battery is fully inserted battery release clicks See Figure 12 9 Note The C1...

Page 21: ...ne sounds in the headset at seven second intervals to alert the operator to replace with a fully charged battery The battery voltage low tone continues for two minutes after which the headset turns off automatically to prevent damage to the batteries To charge a battery insert the battery in one of the charging slots as shown in Figure 13 The indicator lights RED to indicate the battery is chargin...

Page 22: ...ccordance with local requirements Follow these tips to make sure batteries are always ready for use Have at least one extra battery for each belt pack This helps ensure that a fully charged battery is always available Recharge a low battery as soon as it is removed from the transceiver pack Keep the battery contacts clean both those on the battery and those in the belt pack To clean the contacts u...

Page 23: ...or to press either T1 or T2 to communicate with lane 1 For dual lane cross lane systems the transceiver packs must also be programmed to enable communication with either lane 1 or lane 2 With the cross lane module turned ON the lane 1 or lane 2 operators can press T1 to talk to lane 1 customers or T2 to talk to lane 2 customers To program the transceiver pack for dual lane cross lane operation Whi...

Page 24: ... changing the base station operating channel To do this 1 Pull outward on the right side of the base station half cover and then lift and remove the cover See Figure 16 Figure 16 2 With the base station turned on press and release the Channel Select switch once This advances the system to the next channel One of the red indicators 1 8 will light indicating the newly selected channel Figure 17 9 No...

Page 25: ...ard in the headset earphone indicating that programming is complete 7 Repeat Steps 1 through 6 to program the rest of the transceiver packs The transceiver pack is now programmed to the same channel as the base station If interference continues to occur repeat the channel programming procedure After seven channel changes the original channel will again be encountered If none of the channels is int...

Page 26: ...ns One or more headsets hear static The base station is not ON Turn the base station ON Make sure that the power transformer is plugged into the wall outlet and into the base station power receptacle If the red power light does not come on check for power at the wall outlet If power is OK call for authorized service Base station and transceiver packs not programmed to same channel Reprogram base s...

Page 27: ...efective base station or vehicle detector module Call for authorized service No communication to or from the customer when using the backup intercom The base station is not turned OFF Turn the base station OFF No power to the backup intercom Turn the backup intercom ON and or plug its power transformer into the wall outlet The volume controls on the backup intercom are turned too low Turn the volu...

Page 28: ...ot plugged in Check that the battery charger transformer is plugged in and connected to a live outlet Defective Battery Try a known good battery Defective battery charger Call for authorized service Problem Possible Cause Correction Audio cuts out or is interrupted when talking to customer or other headsets Interference Change channels and reprogram the transceiver packs Transceiver pack is too fa...

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Page 30: ...ial Care Division Food Services Trade Department 3M Center St Paul MN 55144 1000 Printed on 50 recycled waste paper including 10 post consumer waste paper Printed in U S A 3M 2006 February 78 6912 0744 9 Rev B ...

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