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3Disc Heron IOS, User Manual

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USA & Canada 

 

3D Imaging and Simulations 

Corp. Americas

 

365 Herndon Pkwy #18

 

Herndon, VA 20170 

United States

 

Tel: +1 703 430 6080

 

Tel: +1 800 670 0363 (Toll free) 
 

 
 
 

Europe 

EC

 

REP

 

3Disc Europe

 East  

10-12 RUE DE L'AMIRAL HAMELIN,  

75116 PARIS, 

France  

Tel : +33 (0)1 42 25 73 98 

 
 
Contact 3DISC 

[email protected]

 

Contact support 

[email protected]

 

IOS-FPM-71-001-3.1_EN

 

Summary of Contents for Heron IOS

Page 1: ...IOS FPM 71 001 3 1_EN User Manual Version 3 4 x ...

Page 2: ...ment Software Version Date Heron IOS User Manual IOS FPM 71 001 1 0 08 01 2018 2 0 10 01 2019 3 0 01 01 2020 3 4 09 20 2021 3 4 x 10 27 2021 3 4 x 11 09 2021 3 4 x 11 23 2021 Comeandjointhegrowing 3disc com ...

Page 3: ......

Page 4: ...ditions 11 3 5 Power Input 11 3 6 Reusable Tips 11 3 7 Scanner Docking Base andHandpiece 12 3 8 Calibration 12 3 9 Wall Mount Installation Instructions Optional 13 4 Setting up your Heron IOS 14 4 1 Connecting Heron IOS 14 4 2 Launching HeronClinic 16 4 2 1 Setting Up A HeronClinic User Account 16 4 2 2 Connecting Heron IOS To HeronCloud 17 4 3 Getting Started With HeronClinicTM 18 4 4 Configuring...

Page 5: ...iece 55 7 2 Cleaning and Sterilization ofTip 55 7 3 Disposal 57 7 4 Calibration 57 8 Safety Guidelines andWarnings 58 8 1 Warnings andSymbols 58 8 2 General Guidelines 58 8 3 General Warnings 59 8 3 1 System Modification 59 8 3 2 Approved Software 59 8 3 3 Equipment Failure 59 8 4 Mechanical Hazards 59 8 4 1 Moving Parts 59 8 4 2 Dropped Equipment 60 8 4 3 Base 60 8 5 Electrical Safety 60 8 5 1 El...

Page 6: ...ntuitive and fully digital experience Enjoy your new intraoral scanner solution 1 2 What s new in this version This document update incorporates minor corrections and modifications to the Heron IOS User Manual 3 4 1 3 Indications supported The software enables you to select the following indications when filling out orders for restoration Conventional crowns Anatomic crowns Copings Provisional cro...

Page 7: ...ics of teeth dental impressions or stone models for use in the computer aideddesign CAD andcomputer aided manufacturing CAM ofdentalrestorative prosthetic devices 1 7 Classifications The Heron IOS system has the following classifications Protection against electrical shock Type B Applied Part Protection against harmful ingress of water Ordinary equipment IPX0 Safety of application in the presence ...

Page 8: ...3 0 Cable IOS CP 00 043 AC DC Power Adapter IOS CP 00 088 Save the Box It is highly recommended that you store the packaging in a safe place and do not dispose of it The originalpackagingbox is optimal for any necessary transportation or shipment of the Heron IOS Note Packaging details and contents may vary from those described in this guide 2 2 Software Components The Heron IOS system comprises t...

Page 9: ...m Power Requirement DC 5 0V 4A Power supply included Scanner Tip Reusable up to 250 times sterilize using steam autoclave Heating Element Ventilated Prevents formation of fog on optics Acquisition Method Imaging technology Hybrid technology active stereo imaging and structured light Sensor technology CMOS Color Scanning 24 bit 8 bit per channel Scanning frequency 25 30 FPS Imaging field of view 12...

Page 10: ...TL PLY OBJ Compatible with most Dental CAD systems 3 3 Computer Requirements Required Software and Misc Operating System Windows 10 Excluding Windows 10 S now defunct Administrative rights required Disk Space 100 GB or greater of free disk space Ports 1 x USB 3 0 port SuperSpeed Required Hardware CPU Type Intel i7 4 Cores or greater e g i7 8700 CPU Clock 2 8 GHz clock or greater Memory 16GBofRAMor...

Page 11: ...otebook or non medical grade PC Other possible accessories IEC60601 1 3rd Cl 16 Notebook with AC DC Adapter Equipment Maintenance No user maintenance is required and no user service is allowed Please contact technical support in case of problem Cleaning Do not try to clean the inside of the de vice Refer to Chapter 7 1 Cleaning the Handpiece for cleaning and sterilization 3 5 Power Input The power...

Page 12: ...nner body consists of the Docking Base and Handpiece which are connected by a flexible non detachable cable 3 8 Calibration The Heron IOS is factory calibrated In the case of calibration issues due to transport please contact your reseller or 3Disc support technician ...

Page 13: ...ecommended to use wall anchors and threaded screws with an 8mm 5 16th inch head diameter A 4 5mm 3 16th in distance between wall and bottom screw head is recommended Caution If the docking base is not properly installed there is a possibility of the base falling and damaging the scanner IMPORTANT 3DISC is not responsible for accidents or damage caused in the event the scanner falls ...

Page 14: ... the Heron IOS handpiece securely on the base 2 Connect the AC DC power adapter cable to the dockingbase the connector socket is located underneath thebase 3 Connect the provided USB 3 0 cable to the docking base the connector socket is located underneath the base 4 Connect the other end of the USB cable to the computer NOTE Using a USB cable other than the one provided may result in system malfun...

Page 15: ... a laptop computer make sure the power supply is connected to an outlet and not running on battery power Failure to do so will mean that the scanner will not have sufficient power to produce images NOTE It is strongly recommended to plug the USB cable to a USB port located at the back of the computer not doing so may result in system malfunction or reduced performance Make sure to use a USB port t...

Page 16: ...er Account Before using the scanner use the default HeronClinic administrator account to setup your HeronClinic User account 1 Click the System icon located in the top right hand corner of the HeronClinic interface This will open the Settings interface 2 Select Users in the left hand Settings menu and click on Add and Edit Users 3 Select the default HeronClinic User profile and click on the Edit i...

Page 17: ...etup and manage file transfers and connections with labs If you select Use HeronCloud in the Add or Edit Users dialog box the HeronCloud Login window will open automatically inviting you to Login or to Create a New Account For information on setting up a HeronCloud User Account and Connection see Creating A HeronCloudTM User Account and Communication with theLab below ...

Page 18: ...settings A Patients Cases View You can toggle between Patients and Cases views and Filter or search desired Patients Cases Filter Search Search by term or Click on the Filter icon to open the Filters dialog box You can filter by Gender and or Date B Create new patient Select the Create New Patient click bar to create a new patient profile and add the new patient to the system database ...

Page 19: ... C Create new case Click on the Create New Case click bar to directly access the Order Form window in the Heron IOS Scanning module menu See the HeronTM IOS Scanning Workflow below It is recommended you add a new Case by first selecting a Patient See Adding a new Case to a Patient below D User Logout Click here to logout or select a new user E Settings Click here to access system settings ...

Page 20: ...gs can be accessed by clicking the System icon located in the top right hand corner of the HeronClinic interface To access a specific Settings group you can select from the left hand Settings Menu filter by search or scroll down Note System settings are automatically applied to all users ...

Page 21: ...OI overlay during Bite Alignment Activated by default This triggers a green red overlay during scan phase to indicate actively gather data Enable High Resolution Finalization Select to enable default high resolution finalization View Software version copy function to right Select to view copy scanning module software version UI Version copy function to right Select to view copy user interface vers...

Page 22: ...icTM Data folder and Export folder and to export All or Selected Cases Import Database Click on the IMPORT button to select the HeronClinicTM Data folder and Import folder and to import All or Selected Cases Case Export Path Click to specify the Case Export folder Share Database With All Users Activate this feature to share or restrict Database access Export Database Click on the EXPORT button to ...

Page 23: ...re during scanning and to preselect sound effects and volume The sound setting enables you to configure the volume and sound effect from the computer during the scan Note if the computer s volume is deactivated or muted the user will not hear the sounds Description Sound Setting Description Use Sound Guidance Activate to use Sound Guidance during scanning Recommended Sound Volume Preselect volume ...

Page 24: ...me andphoto Select Use Password to password protect the User account Select Use HeronCloud to link to a HeronCloud account Upload Settings The Upload setting enables users to select a default lab to transfer files to in their HeronCloud account This HeronCloud connection will be selected automatically when preparing orders to send to a lab Order Form Settings Order Form settings enable you to adap...

Page 25: ...iption Order Form Setting Description Teeth Numbering System Select order form teeth numbering system Shade System Select order form Shade System Hide Patient s Name Activate this feature to anonymize patient identity This can be useful to protect patient privacy and to use anonymous case examples for training and presentation purposes Edit Restorations The Restoration Editor enables users to cust...

Page 26: ...the Implants library by clicking on the icons at the base of each column Click Reset to reset to default values Order Form PDF Settings These System settings enable users to customize Order forms for use by their organization by adding the name address and corporate logo and selecting a page format ...

Page 27: ...aneously YoucanalsoeditaPatientprofilebyclickingontheEditicon in the Patient preview Anonymizing Patient Data You can anonymize patient data before sending an order by selecting Hide Patient s Name in system Order Form settings This can be useful to protect patient privacy and to use anonymous case examples for training and presentation purposes Merging a Scan with a Patient profile A Direct Scan ...

Page 28: ...anning workflow last worked on Cloning a case It is possible to duplicate an existing case and all associated data including order form scan data intraoral photos and attachments To clone a case click and select the Clone option as shown HeronClinicTM Direct Scan It is possible to skip the Order Form step and directly access the HeronTM IOS Scanning module To do so select the Start Scanning click ...

Page 29: ... Preview window click Add Case This opens the HeronClinicTM Case Setup window 2 HeronClinicTM Scan Workflow Menu When you open the Case Setup window the Case Setup icon is highlighted in the HeronClinicTM Scan Workflow Menu The left hand Scan Workflow Menu will adapt automatically to the Restoration Type s selected for the current patient case 3 Enter Order details Order Form details for the patie...

Page 30: ...removed from the Scan Flow menu To select a lab a connection must first be set up with the lab via the HeronCloud platform See Connecting Heron IOS To HeronCloud You can select a default lab from those connected to your HeronCloud account in system Upload Settings Before sending an order make sure the correct Patient ID and Lab are selected and that you have entered the requested delivery date fro...

Page 31: ...ype Right click on the selected tooth to delete and then select another restoration type Available restoration options for the selected Restoration Types are displayed in the right hand Order Form menu 6 Select Restoration Options Select Restoration options for the chosen Restoration type in the right hand Order Form menu Restoration options Description Manufacturer Manufacturer Name Type Manufact...

Page 32: ...perative scans in the scan workflow 2 Maxillary Scan To carry out a scan of the Maxillary arch 3 Scan body Maxillary Integrates a scan body step of the maxillary arch in the scan workflow 4 Mandibular Scan To carry out a scan of the Mandibular arch 5 Scan body Maxillary Integrates a scan body step of the mandibular arch in the scan workflow 6 Bite Alignment This step enables the user to carry out ...

Page 33: ...n Reset Reset will delete the current scan and associated files Adjust Zoom level You may change the zoom level Center Scan on Screen Moves the scan to the center of the screen for ease of use Color Based Quality Map Toggles between color grayscale display and Quality Map The Quality Map feature enables the user to assess in real time if enough data was collected in the area of the scan Brush tool...

Page 34: ...rd Firmly press the tip onto the scanner until you hear it lock intoplace 2 Detachthe tip by pressing the button located on the bottom of the handpiece 1 while pulling away from the scanner 2 3 Rotate the tip 180 degrees if you wish to make maxillary scanning more comfortable 4 For ease of use hold the Heron IOS handpiece as shown IMPORTANT Toavoidscanningerrors makesure thescannertipclickssecurel...

Page 35: ... continue to the next scanning area or pause the scanner at any time during the Scanning process without leaving the scanning workflow 2D image Capture During the scan process press the C key on your keyboard to take and store 2D images automatically 2D images are displayed in thumbnail format in the bottom left hand corner of the screen Click on a thumbnail image to view the selected photo in mor...

Page 36: ... reconstruction minimum 1 second per tooth Keep teeth in the center of the field of view Avoid scanning lips cheeks tongues gloves etc Do not hesitate to reset the scan if necessary Begin your scan by starting on the arch of chosen restoration If you have selected to scan the antagonist you may start by scanning either arch 5 4 1 Scanning the MaxillaryArch To make the scanning process more comfort...

Page 37: ...will drive the cross arch accuracy of the scan so always Stay flat on the teeth It may be useful to angle the scanner slightly when you come to the incisor and canine teeth 2 Scan the Maxillary Buccal area i Scan the BUCCAL area from molar to center line on LEFT side ensuring the connection of surfaces Scan with 45 angle to get part occlusal part buccal Scan with 90 angle to get last part of bucca...

Page 38: ...can with 45 angle to get part occlusal part buccal Scan with 90 angle to get last part of buccal iv Scan gum 3 4mm in molar pre molar area on RIGHT side 3 Scan the Maxillary Palatal area Scan the PALATAL area from molar to molar ensuring the connection of the surfaces overlap Scan with 45 angle to get part occlusal part palate Scan with 90 angle to get last part of palate ...

Page 39: ...ndibularArch Repeat the same scanning strategy as above for the Mandibular arch Due to the specific environment of the mandibular arch it is recommended you follow the following scan path Recommended Mandibular Scan Path When scanning the Mandibular arch it is recommended you scan in the following order 1 Occlusal 2 Lingual 3 Buccal When the scan is completed the Mandibular icon is highlighted in ...

Page 40: ...t the surface area to be removed then Delete IMPORTANT Trimmed data cannot be recovered ii Click OK to Confirm Trim Operation 5 4 4 Using the Quality Map tool TheQualityMaptoolallowstheuserto assessifenoughdatawascollectedinthe areaofthescan Becarefulnottoover scaninan efforttorecoverextradata itisrecommendedyouresetthe scananddoitagainiftheresultis notsatisfactory ...

Page 41: ...cclusion Scan Molar Pre Molar Segments For the HeronClinic to automatically recognize the Mandibular and Maxillary arches it is recommended you 1 Scan lengthways along a tooth and 3 4mm of gingiva in the molar pre molar region 2 Angle the scanner tip to take in as much of the gingiva as possible Once the scanned bite segment locks the initial maxillary and mandibular scans are overlayed and a gree...

Page 42: ...ific location points on the Maxillary and Mandibular arches This can be useful if the Auto Alignment is unsuccessful due to insufficient data To Carry out a Manual Bite Alignment A Align Mandibular Paired Points 1 Click on the Manual Alignment icon in the Bite Alignment tools menu at the bottom of the Bite Alignment window 2 For the HeronClinic to recognize the previously scanned Mandibular and Ma...

Page 43: ...aired point on the mandibular scan 6 As before click Select Point HOLD Ctrl and click a yellow dot will indicate the selected mandibular paired point 7 Click Confirm Point You will be prompted to select a maxillary paired point on the bite scan B Align Maxillary Paired Points Note The HeronTM IOS software calculates the matching position based recognizable surrounding surfaces and not on the speci...

Page 44: ...e LEFT side bite scan segment 12 When you have positioned the marker HOLD Ctrl and click a yellow dot will indicate the selected maxillary paired point 13 Click Confirm Point to complete the manual alignment for the LEFT side C Scan a molar pre molar bite segment on the opposing side When you have finished manually aligning one side of the bite you will be prompted to scan the opposing side 14 Sca...

Page 45: ...IOS Scan Workflow you can use the Auto Realignment feature to optimize the scans Click on the Auto Realignment icon in the Scanning Tools menu You will be prompted to confirm the optimization Click OK to launch the Auto Realignment optimization NOTE The auto realignment may take a few minutes ...

Page 46: ...age of the bite alignment Occlusion Distance Map To visually check the clearance distance between the maxillary and mandibular arch scans i Click on the Occlusion Distance Map icon in the Bite Alignment Tool menu ii Adjust the color map by dragging the visual slider to the desired value Open Jaws You can use this tool to open the jaws after the bitealignment to better inspect your scans Swap Jaws ...

Page 47: ... via interactive lab calendar Restorations Restorations specified in Case Setup Order Form Notes Attachments Relevant patient dossier details and documents Export Files You can specify a default Case Export folder in systems settings Case Export Path Show Order Form Displays Order Form in PDF format CAD Program CAD program used Case File Format Case File Format Send To Lab This uploads the case fi...

Page 48: ...ettings the case files and order form will be sent to this lab 5 Click Send To Lab this uploads the case files and order form to the selected lab via the HeronCloud connection configured for this lab See below 6 2 Configuring a Connection with a Lab in HeronCloud 6 The lab will receive an automatic email notification from HeronCloud SEND TO LAB HeronCloud Case View When the lab clicks on the email...

Page 49: ...unt to the HeronCloud 1 Click on the System Settings icon in the HeronClinic Start screen 2 In User system settings click Add or Edit Users using the administrator account HC 3 Select Use HeronCloud in the Add or Edit Users dialog box The HeronCloud Login window will open automatically inviting you to Login or to Create a New Account 4 ClickCreate New Account in the dialog box Fill in the required...

Page 50: ...r choice Adding a lab connection To create a connection with a lab 1 Click Connections in the HeronCloud interface 2 Click Add Connection 3 In the New Connection dialog box enter the Connection email Alias optional and Message 4 Click Send A request email is sent to the lab inviting it to accept the connection 5 Click Connections to view connection status or to add another lab connection ...

Page 51: ...our HeronCloud account 1 Click HeronClinic Settings icon 2 Scroll to Upload Settings 3 Click Select Default Lab 6 3 Managing Case Details in HeronCloud To access a patient case in HeronCloud 1 Click Cases in the HeronCloud Startscreen 2 Click on the Case Title from the list of cases The Case window displays Patient Case details and provides access to all files and information associated with the c...

Page 52: ...h you have sent the order from HeronClinic with secure access to all Patient Case files associated with the Order 6 4 Configuring HeronCloud Settings System HeronCloudTM settings can be configured for your HeronCloud User account To configure HeronCloud settings 1 Click the Settings icon in the HeronCloud Start screen The following options are available in the scroll menu ...

Page 53: ...rd or manage shared group settings Configuring View Push Notification Settings To configure View Push Notification settings for your HeronCloud account 3 Click Settings in the scroll menu The following View and Notification options are available HeronCloud View Push Notification Settings Description View Settings Show Cases Drafts filter above case list Show Assignee column in case list Use auto r...

Page 54: ...Page 54 User Manual 4 Select the desired options 5 Click Save to save selected View Notification settings ...

Page 55: ...inutes Phenolics Dual Alcohol Based DisCide ULTRA Wipes TB Claim 1 minute Phenolics Dual Alcohol Based Maxiwipe Germicidal Cloth TB Claim 5 minutes Phenolics Dual Alcohol Based Ster 1 Plus TB Claim 5 minutes Quaternary ammonium and Alcohol Based 7 2 Cleaning and Sterilization ofTip NOTE The included tips must be autoclaved prior to use as they do not come pre sterilized NOTE Ensure that the surfac...

Page 56: ...ip should be packaged individually Step 4 Sterilize the wrapped tip in a steam autoclave at follow ing parameters 132 C 270 F at 4 minutes or 134 C 273 F at 4minutes or 121 C 250 F at 45 minutes Step 5 Ensure the dry cycle is complete prior to removing the tip from the autoclave If the pouch is damp with moisture proper sterilization cannot beguaranteed NOTE Tips should not be placed in an ultraso...

Page 57: ...tion 9 Support Warranty and Repair Service for further info WARNING Do not remove the pouch before the sterilizer completes its full dry cycle If the pouch is wet or has any signs of moisture this can potentially leave water spots on the mirror which can affect image quality during scanning WARNING Use extreme caution when cleaning the mirror as it is very delicate and is prone to scratching WARNI...

Page 58: ...er is damaged The device has been exposed to water The device has beendamaged The device does not operate correctly when the operating instructions are followed WARNING The functionality of the system will be limited in the case of incorrect use NOTE Notesrepresentinformationthatisimportanttoknowbut which do not affect the functionality of the system WARNING General prohibition indication The func...

Page 59: ... or failure you should Prevent any contact between the system and the patient Unplug the system from the power outlet and the computer Store the system away so it cannot be used by someone else Contact service personal WARNING Modifying the system may result in physical injury to the patient and operator and damage to the system WARNING The Heron IOS scanner should only be used with approved compa...

Page 60: ...d be disposed of immediately If the scanner handpiece is dropped or bumped ensure that no part of the system is damaged as it could affect performance NOTE When not in use always rest the handpiece on the Base The Base may be mounted on the wall per provided instructions Do not place the Base on a slanted surface Place the cables power cable and USB cable where people cannot accidentally get caugh...

Page 61: ...light may result in discomfort seizure or eye irritation WARNING Only use the power adapter supplied as a part of the system WARNING Inordertomaintain safety forthepatient wear surgicalgloves when handling any parts of the system Always ensure that the tip is mounted on the handpiece before inserting it into the mouth of the patient Before using the system with a new patient ensure that the system...

Page 62: ... are operating normally Heron IOS Performance Under normal use the Heron IOS should transmit WARNING The Heron IOS system contains delicate optical and mechanical elements and therefore should be handled carefully Do not drop bump or shake the handpiece or the tip Always place the handpiece on the Base when not in use Do not put stress on the cable connecting the handpiece to the Base Do not subme...

Page 63: ...ic Emissions Emissions Test Compliance Electromagnetic Environment Guidance RF Emissions CISPR 11 Group 1 Class A Heron IOS uses RF energy only for its internal function Therefore its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment Harmonic emissions IEC 61000 3 2 Class A Voltage Fluctuations Flicker Emissions IEC 61000 3 3 Complies Heron IOS i...

Page 64: ... voltage variations on power supply input lines IEC 61000 4 11 5 UT 95 dip in UT for 0 5 cycle 40 UT 60 dip in UT for 5 cycles 70 UT 30 dip in UT for 25 cycles 5 UT 95 dip in UT for 5 s 5 UT 95 dip in UT for 0 5 cycle 40 UT 60 dip in UT for 5 cycles 70 UT 30 dip in UT for 25 cycles 5 UT 95 dip in UT for 5 s Mains power quality should be that of a typical professional healthcare facility environmen...

Page 65: ...s the maximum output power rating of the transmitter in watts W according to the transmitter manufacturer and d is the recommended separation distance in metres m Field strengths from fixed RF transmitters as determined by an electromagnetic site survey should be less than the compliance level in each frequency range Interference may occur in the vicinity of equipment marked with the following sym...

Page 66: ...is intended for use in the electromagnetic environment in which radiated RF disturbances are controlled The customer can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment transmitters and the Heron IOS system as recommended below according to the maximum output power of the communications equipment ...

Page 67: ...cal and Electronic Equipment Authorized Representative in the European Community Risk Group 2 CAUTION Possibly hazardous optical radiation emitted from this product Do not stare at operating lamp May be harmfulto the eye Warning label for LED Non ionizing electromagnetic radiation Direct Current Type B Level of protection against electric shock Consult operating instruction for use European Confor...

Page 68: ...Page 68 User Manual INMETRO Certification Mark Ukraine Conformity Mark ...

Page 69: ... Heron and that the USB cable is connected to a USB 3 Port Scanning is very slow Check that the Laptop is connected to an external power source The corners are cut in the live view window Check that the Tip is correctly mounted and when rotating it is locking in place with a click There is a red square in the scan window Go back to a tooth that is scanned and start from there again No images appea...

Page 70: ...ection to incompatible equipment This warranty is in lieu of all other warranties expressed or implied 9 3 Repair Service The Heron IOS cannot be serviced locally In the event of a hardware malfunction contact your dealer to arrange for a swap unit same model or newer so your unit can be replaced and work can continue Some testing might be needed in order to verify the Hardware Software error orma...

Page 71: ...71 We hope this User Manual was helpful to you For additional material and user information go to 3disc com support Heron IOS User Manuals Heron IOS How to Videos Heron IOS Training Videos 3disc com support ...

Page 72: ... 18 Herndon VA 20170 United States Tel 1 703 430 6080 Tel 18006700363 Tollfree Europe EC REP 3Disc Europe East 10 12 RUE DE L AMIRAL HAMELIN 75116 PARIS France Tel 33 0 1 42 25 73 98 Contact 3DISC Info 3DISC com Contact support support 3DISC com IOS FPM 71 001 3 1_EN ...

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