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Swapping Telephones
Your administrator assigns a password for your telephone. This password associates
your telephone extension (and mailbox) with your account. This may allow you to
configure another VCX telephone in the system to duplicate your primary phone. This
means if you are away from your primary telephone (for example, in a different office),
you can program the local telephone to use your extension. Any calls made to your
extension will ring in both locations and you can access your mailbox from either phone.
See the overview section in the chapter that describes your telephone for more
information.
Cleaning Your Telephone
Always unplug your telephone from the power source and from the network before you
clean it. Use a soft cloth dampened with mild detergent.
WARNING
: Failure to unplug the telephone before you clean it could result in
electrical shock.
Troubleshooting Problems
Table 8 lists possible problems that you may encounter and the most likely solutions.
Where possible, each solution refers to the section in this guide where you can find
detailed information.
Table 15
Possible Problems
Possible Problem
Suggested Solutions
My telephone has no dial tone and the
display panel is blank.
Verify that the power cord is fully
inserted in the correct connector on the
underside of the telephone. Use the
strain relief tab to prevent the cord from
becoming unplugged.
Verify that the Ethernet cables are
connected and that each cable is in the
proper connection.
Remove and add power to the telephone
by unplugging the power cord at the
electric outlet and plugging it back in.
If the telephone is powered through a
powered Ethernet cable, make sure that
power is applied to the cable at its
source.
My telephone has “locked up.”
Your telephone has lost the connection
to the system. Remove the Ethernet
cord from the jack, and then re-insert it
into the jack.
Wait a few seconds. If the telephone
