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Customer Accounting and Billing Code
Use the customer accounting and billing code feature to associate the call with a client
or billing code. The customer accounting and billing code will record in CDR. You can
generate billing reports based on customer accounting and billing code or customer
accounting and billing name.
To place a call with customer accounting and billing code entering a feature code:
Pick up the handset.
Press
Feature
+
6
+
777
. The Display Panel prompts you to enter your customer
accounting and billing code.
Enter the customer accounting and billing code. The Display Panel prompts you to
enter the extension.
Enter the extension number.
Forced Account Code
Use the forced account code feature to place a call that is not permitted by a communal
phone. The forced account code will record in CDR. You can generate billing reports
based on forced account code or forced account name.
For strict outgoing call control, administrator may set phone's COS to internal. In this
situation, you can't dial any extension out of the system. If you want to do this, you must
place the call using a forced account code with high privilege.
To place a call with forced account code entering a feature code:
Pick up the handset.
Press
Feature
+
6
+
888
. The Display Panel prompts you to enter your forced
account code.
Enter the forced account code.
The Display Panel prompts you to enter the extension.
Enter the extension number.
Broadcast Group
Broadcast group lets you activate the speakers and broadcast a message to all of the
available phones in a broadcast group. Your administrator defines the members of a
broadcast group and an extension to dial to broadcast that group. A telephone in a
group is available to receive broadcast messages if it has a speaker, unless:
The telephone is not logged in
The telephone has a call ringing, connected, or on hold
The telephone has Do Not Disturb, Call Forwarding, or Forward to Voicemail
enabled.
Note that you do not need to be a member of a broadcast group to send a broadcast
message to that group; you just need to know the extension for that group.
A page is subject to the following restrictions:
You cannot park, transfer, hold, conference, or pick up a broadcast.
You cannot camp on a broadcast group extension.
