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Call Pickup (both Directed and Group) allows a user to answer a call that is ringing on
another telephone.
For bridged calls, you enter the Call Pickup feature code (455 for Directed) followed by
the group security code and the extension of a primary phone. The call stops ringing on
all primary and secondary phones when the call is picked up. You cannot enter the
extension of a secondary phone. Doing so returns an error, and the call keeps ringing on all
primary and secondary phones.
Attendant Console and Bridged Line Calls
The VCX administrator can map primary telephone numbers and secondary telephone
numbers to buttons on a VCX 3105 Attendant Console. In this case, status lights on the
Attendant Console show that the bridged line is in use for primary and secondary
phones.
Hunt Groups and Bridged Line Calls
A primary or a secondary telephone can belong to a hunt group.
If a primary telephone is a member of a hunt group, a call coming to the hunt group
rings on an SA line on the primary phone. A secondary telephone cannot receive a hunt
group call directed to a primary phone.
ACD Groups and Bridged Line Calls
A primary or a secondary telephone can belong to an ACD group.
If a primary telephone is a member of an ACD group, a call coming to the ACD group
rings on an SA line on the primary phone. A secondary telephone cannot receive an
ACD group call directed to a primary phone.
Message Waiting Indication and Bridged Line Calls
A secondary telephone displays the Message Waiting Indication (MWI) of the primary
telephone (or telephones). The display panel on the secondary telephone shows the
total number of new and old messages from both the primary telephone and secondary
telephone mailboxes when the telephone is in an idle state.
Pressing the
MSG
button lists the mailboxes. You can press Up and Down arrow keys to
select a mailbox, then press the
MSG
button again to connect to that mailbox.
Personal Speed Dial Access Buttons
The VCX User Interface allows you to set up personal speed dial access buttons using
two method; by assigning the
Personal Speed Dial
feature to an access button and by
assigning the
Call
feature to an access button.
Using the Personal Speed Dial feature provides up to six (Model 3102) or seven (Model
2102) personal speed dial numbers that you can assign. Using the Call feature provides
an additional nine personal speed dial numbers you can assign.
Logging Out
To log out of the VCX User Interface, follow these steps:
