3Com 3CRWPS10075-US - OfficeConnect Wireless 54Mbps 11g Print Server User Manual Download Page 57

Page: 57 / 94

ROUBLESHOOTING

This chapter describes some problem which may arise, and the solutions
to them.

Overview

If you encounter printing difficulties, please refer to the appropriate
section. If, after following the advice in these documents, the Print Server
still does not function properly, please contact your dealer for further
advice.

Hardware &
Connection
Problems

Problem No. 1

All the Print Server's LEDs are off.

Solution No. 1

Check the power supply or power connection.

Problem No. 2

Print Server's RED status LED continuously stays on.

Solution No. 2

Reset the Print Server by disconnecting the power supply and connecting
it again.

Problem No. 3

The Print Server unit can not be found on the LAN, so configuration is not
possible.

Solution No. 3

If using the Wireless Interface

■

Ensure that WEP is disabled on your other Wireless stations.

Summary of Contents for 3CRWPS10075-US - OfficeConnect Wireless 54Mbps 11g Print Server

Page 1: ...http www 3com com Part No DUA1007 5AAA01 Rev 01 Published July 2004 3Com OfficeConnect Wireless 54Mbps 11g Print Server User Guide 3CRWPS10075 ...

Page 2: ...rtion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this User Guide Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com and the 3Com logo are registered trademarks of 3Com Corporation Intel and Pentium are registered trademarks of Int...

Page 3: ...Contents 15 Physical Details 15 Print Server Connection 15 LED Indicators 16 Diagnostic Push Button 16 2 LAN INSTALLATION Before You Begin 17 Installation Procedure 17 Preparation 17 Power Up 18 Check the LEDs 19 3 WIRELESS PRINT SERVER CONFIGURATION Overview 21 Configuration Methods 21 Using the Windows Wizard 22 Procedure 22 Wireless Configuration 23 ...

Page 4: ...Queues 36 Macintosh AppleTalk 38 Software Requirements 38 AppleTalk Setup 38 Printing 38 Macintosh OS X 39 LPR printing Setup 39 5 WEB BASED MANAGEMENT Overview 41 Preparation 41 Connecting to the Print Server 42 Configuration Screens 42 Configure Server 42 AppleTalk 43 NetBEUI 44 TCP IP 45 Wireless Configuration 46 Other Screens 49 6 SPECIAL FEATURES Internet Printing Protocol IPP 51 IPP Server C...

Page 5: ...9 Problem No 1 59 Solution No 1 59 Problem No 2 59 Solution No 2 59 Problem No 3 59 Solution No 3 59 Problem No 4 59 Solution No 4 59 Problem No 5 59 Solution No 5 60 Problem No 6 60 Solution No 6 60 Problem No 7 60 Solution No 7 60 Windows Printing Problems 61 Problem No 1 61 Solution No 1 61 Problem No 2 61 Solution No 2 61 Problem No 3 64 Solution No 3 64 Problem No 4 64 Solution No 4 64 Proble...

Page 6: ...ion Exposure Statement 70 EMC Standards 71 CE Standards 71 CE Marking Warning 71 B WINDOWS SERVER CONFIGURATION Windows NT4 0 Server 73 Adding TCP IP Printing Support 73 Adding a TCP IP Remote Printer 73 Windows 2000 2003 Server 74 C UNIX SYSTEMS Overview 77 Print Server IP Address Configuration 77 Other Print Server Configuration 77 LPD Configuration 77 LPD on IBM AIX 4 15 78 LPD on System V 78 L...

Page 7: ...reating an NDPS Printer Agent 87 E OBTAINING SUPPORT FOR YOUR PRODUCT Register Your Product to Gain Service Benefits 89 Purchase Value Added Services 89 Troubleshoot Online 89 Access Software Downloads 90 Contact Us 90 Telephone Technical Support and Repair 90 ...

Page 8: ......

Page 9: ...d with the Print Server and contains information that differs from the information in this guide follow the information in the release note Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format PDF on the 3Com World Wide Web site http www 3com com Naming Convention Throughout this guide the 3Com OfficeConnect Wireless 54Mbps 11g Print Server is referred ...

Page 10: ... Caution Information that alerts you to potential loss of data or potential damage to an application system or device Warning Information that alerts you to potential personal injury Table 2 Text Conventions Convention Description The words enter and type When you see the word enter in this guide you must type something and then press Return or Enter Do not press Return or Enter when an instructio...

Page 11: ...eless 54Mbps 11g Print Server User Guide Part Number DUA1007 5AAA01 Page 24 Do not use this e mail address for technical support questions For information about contacting Technical Support please refer to the Support and Safety Information sheet ...

Page 12: ...12 ABOUT THIS GUIDE ...

Page 13: ...rvice Message Block AppleTalk EtherTalk and NetBEUI It features an Ethernet interface port and operating system support includes Unix NetWare NDPS LPR printing and Microsoft Windows Easy Installation The Print Server makes adding printers or plotters to your network simple Web based Interface The Web based interface provides an easy method of configuration in TCP IP networks regardless of your cli...

Page 14: ...power company 5 Do not pinch crimp or otherwise damage the power cord If exposed to foot traffic ensures that the cable is properly shielded and does not pose a tripping hazard 6 If using an extension cord makes sure the total ampere rating of the products using the cord does not exceed the extension cord s ampere rating 7 Do not attempt to service this device as opening or removing casing may exp...

Page 15: ...erver Power Adapter The Print Server Setup CD ROM containing all support programs and this user guide Quick Install Guide Physical Details This section has details of the LEDs and connectors Further details are contained in Appendix A Figure 1 The Print Server Print Server Connection 1 x USB 2 0 Printer Port IEEE 802 11g 802 11b Wireless Station 10 100BaseT LAN connection ...

Page 16: ...tic button While pressing the button switch the Print Server ON 3 If you continue pressing the button for 10 seconds a diagnostic page will be printed showing the new default settings To generate a Diagnostic print out 1 Ensure that both the Print Server and the printer are ON 2 Press the diagnostic button and hold it in for 2 seconds 3 The test page containing the current settings will be printed...

Page 17: ... desktop computer with an Ethernet interface and Windows operating system installed An Ethernet cable not supplied 5V power supply for the Print Server USB cable not supplied USB printer Printer Driver CD Installation Procedure Use the following steps to install the Print Server in to your network Preparation Before starting to install your Print Server ensure that your printer is operating correc...

Page 18: ...rver and your laptop or desktop computer Initial configuration cannot be performed via the Wireless interface the Wired LAN interface should be used for initial configuration To use the LAN interface the Ethernet cable needs to be inserted BEFORE powering ON After configuration you can power off and disconnect the Ethernet cable if desired To use BOTH the LAN and Wireless interfaces the Wireless m...

Page 19: ...Installation Procedure 19 Check the LEDs Once start up is complete The Status LED should be On The Error LED should be Off ...

Page 20: ...20 CHAPTER 2 LAN INSTALLATION ...

Page 21: ... use the printer attached to the Print Server always require configuration See Chapter 4 for details If you wish to use a queue based printing system using Windows NT Server Windows 2000 Windows XP the Network Server must be configured as detailed in Appendix B However it is not necessary to use a Network Server based queue client PCs can print directly to the Print Server using the Peer to peer P...

Page 22: ...es not have a valid IP address Procedure 1 Insert the supplied CD ROM into your drive If the setup program does not start automatically run Autorun exe in the root folder 2 On the first screen shown below click Setup Wizard Figure 2 Print Server Screen 3 Click Next on the first screen of the Wizard to view a list of Print Servers on your LAN 4 Select your new Print Server then click Next to contin...

Page 23: ...rver Check that your PC and the Print Server are on the same LAN subnet If you do not have a Router or Gateway on your LAN you only have 1 subnet Check that your PC has either the TCP IP or NetBEUI network protocols installed See Chapter 4 for details Wireless Configuration Wireless Mode The Print Server is a Wireless station NOT an access point Like other Wireless stations they have 2 modes Ad Ho...

Page 24: ...eate the group using the SSID assigned to it Must match the Access Point Channel The Print Server will join any group with the same Channel number If there is no existing Ad Hoc group available the Print Server will create the group using its own Channel number Access Point sets the Channel used Wireless stations automatically locate the correct channel WEP Settings Must match the other Wireless s...

Page 25: ...to the Print Server This allows the Network Administrator to modify the Print Queue For example an important job can be moved to the head of the queue Windows SMB Printing is a Microsoft standard for using a Network Printer No additional software needs to be installed on your Windows PC and printing from MS DOS programs is supported However because the Print Server can not store files large print ...

Page 26: ... TCP IP or NetBEUI protocols installed All versions of Windows after Windows 95 have TCP IP installed by default If using the Peer to peer Printing the installation program will check this for you If using other methods you must check manually as follows 1 Select the Settings Control Panel Network option on the Start Menu You should see a screen like the one shown in Figure 3 Figure 3 Network Conf...

Page 27: ...installed proceed with installation Windows Peer to peer Printing With this printing method print jobs are stored queued on your PC and then sent to the Print Server when it is available Figure 4 Peer to Peer Printing Windows 2000 XP require no additional software For other versions of Windows the supplied PTP Peer to Peer Printer Port software must be installed on each PC Windows 2000 XP Setup Th...

Page 28: ...28 CHAPTER 4 CLIENT PC CONFIGURATION Figure 5 Printer Ports Screen 3 Choose Standard TCP IP Port then click New Port Figure 6 Add Port Screen ...

Page 29: ...d TCP IP Printer Port screen above enter the IP address of the Print Server in the Printer Name or IP Address field then click Next Figure 7 Additional Port Information Screen 5 On this screen select Custom and click Settings Figure 8 Port Settings Screen ...

Page 30: ...th the Print Server and the attached printer should be powered ON 1 Insert the supplied CD ROM into your drive If the setup program does not start run Autorun exe in the root folder 2 Click Install 3Com Print Server Utilities and then accept the 3Com software license Click Peer to Peer Driver to install Figure 9 Installation Screens 3 Follow the prompts to complete the installation of the Peer to ...

Page 31: ...our Print Server is not listed Click Refresh Check that both the Print Server and the printer are properly connected and powered on Check that the Print Server has been configured Use the Setup Wizard on the CD ROM If using TCP IP try installing the NetBEUI protocol then try again See the earlier section for details 2 Select the desired port on a Print Server then click Next A pop up message will ...

Page 32: ...er wizard Step through the Wizard and install the required printer a Select the correct Printer Manufacturer and Model or use the Have Disk option if appropriate b We recommend changing the Printer name to indicate which device is on for example HP2100 on SCA43600_P1 c If prompted about Sharing the printer do NOT enable Sharing d When the Printer installation is finished it will be listed in the C...

Page 33: ...ged just run this program again and select the correct printer To delete a port created by this setup program use the Windows Delete Port facility Right click any printer in the Printers folder and select Properties Locate the Delete Port button This button is on the Details or Ports tab depending on your version or Windows If the Print Server s IP address is changed and you can no longer print de...

Page 34: ...sed to select the port The Port Name can not be changed after installation This name is shown in the Printer s Properties Banner Check this option to print a banner page before each print job If using a PostScript Printer check the PostScript box The User Name will be printed on the banner page Retry Interval Sets how often Windows will poll the Print Server to establish a connection when the prin...

Page 35: ...ils 3 Locate the desired Print Server as shown below If it is the same Workgroup as your PC it will be listed on screen If it is in a different workgroup double click Entire Network then double click the appropriate Workgroup to open it Figure 14 Network Neighborhood 4 Double click the Print Server icon to view a Printer icon for each printer port The Comment field may indicate what type of printe...

Page 36: ...other printer However SMB printing is not suitable for large complex print jobs For large complex jobs you should use Peer to peer Printing instead Windows with Server based Print Queues With a Server based Print Queue the Print Server is installed on an existing Network Server Windows Unix or NetWare rather than on your PC If your Network Administrator uses this system each Windows client must be...

Page 37: ... or Print Queue which your Network Administrator advised you to use 5 Click OK then Next 6 Select the correct printer Manufacturer and Model as advised by your Network Administrator and click Next 7 Follow the prompts to complete the Wizard The new printer will be listed with any other installed printers and may be selected when printing from any Windows application ...

Page 38: ...r The Chooser panel will open 4 Click on either the LaserWriter 8 icon recommended or the LaserWriter 7 icon LaserWriter 8 makes use of the fonts installed in the printer itself so the printing response time is quicker LaserWriter 7 uses the fonts installed in the computer which increases network traffic and takes more printing time 5 Choose a PostScript printer from the list 6 Click Create and it...

Page 39: ...g Setup 1 Select the Printer List icon Figure 18 Printer List 2 Click the Add Printer button 3 Choose LPR Printers Using IP Figure 19 LPR Screen 4 Enter the IP address of the Print Server in the LPR Printer s Address field and enter the Queue Name L1 for port 1 L2 for port 2 if the Print Server has 2 printer ports 5 Select the Printer Model from the drop down list ...

Page 40: ...40 CHAPTER 4 CLIENT PC CONFIGURATION 6 Click Add Configuration is now complete ...

Page 41: ...ONE of the following Check your DHCP server if you have one and determine the IP Address allocated to the Print Server Use the Diagnostic Button if fitted to print a report which includes the current IP address Press the Diagnostic Button and hold it for 2 seconds Use the Setup Wizard or another Print Server utility to allocate a valid IP Address to the Print Server Add an entry to the arp table t...

Page 42: ... your Web Browser 2 In the Address box enter http followed by the IP Address of the Print Server for example http 192 168 0 100 3 You will then be prompted for the password If no password has been set just press Enter 4 Use the menu bar to move from one screen to another Remember to save each screen before changing to a different screen Configuration Screens The following configuration screens are...

Page 43: ...ave just set You must enter the Username admin AppleTalk Figure 21 AppleTalk Screen Print Server Name Print Server Name Enter a name you can use to identify this Print Server from other devices on the network Password Device Password Enter a password for this unit Verify Password Confirm the password entered above Protocols Enable Appletalk Enable this protocol if you are using Macintosh stations ...

Page 44: ...r Binary The default is Binary Domain Name Domain Name Enter the designated work group to be serviced by the Print Server This field is not case sensitive so names with different case will be considered to be the same name Options Response Time 0 1 secs Set how fast jobs are sent to the printer The default value of zero 0 delay should be increased only if your printer cannot cope with no delays Ab...

Page 45: ...ess from the address range used on your LAN Subnet Mask Use the same values as PCs on your LAN or on the same LAN segment if you have a Router Gateway Address Use the same values as PCs on your LAN or on the same LAN segment if you have a Router Connection Delay before reconnection attempts Sets how long the Print Server should wait before retrying a TCP IP connection which is lost Allowable value...

Page 46: ...hich channels you are allowed to use and select a region which allows those channels The channel list changes according to the selected region Station name This is the same as the Device Host Name on the WAN screen On your PC some Wireless status screens may display this name as the Access Point in use Network Type Select the correct value for your Wireless LAN Ad hoc mode is used when there is no...

Page 47: ...possible Wireless Security WEP If WEP is selected the screen will look like the following example Figure 25 WEP Screen Channel No In Infrastructure mode this setting has not effect the Access Point determines the Channel used For Ad hoc mode select the value you wish to use on your Wireless LAN If you experience lost connections and or slow data transfers you may need to experiment with different ...

Page 48: ...evel 64 bit sometimes called 40 bit encryption 128 bit encryption sometimes called 104 bit encryption Hex or ASCII Keys Use the radio buttons to select the default key Enter the key value s you wish to use Other stations must have the same key values Keys can be entered in Hex or ASCII according to your Key Size selection Hex characters are the digits 0 9 and the letters A F Passphrase Enter some ...

Page 49: ...nnected to the port if the printer name is known If the printer is not bi directional this information is unavailable Status the current status of the printer On line Off line Out of paper Printing Information this will show either Idle or Printing Security System WPA PSK Like WEP data is encrypted before transmission WPA is more secure than WEP and should be used if possible WPA PSK is the versio...

Page 50: ... the current data for the selected logical printer Physical Port Select the Printer Port which the Logical printer will use Pre string Hex The printer control string in hex to be sent to the printer before each print job This string cannot exceed 15 characters Post String Hex The printer control string in hex to be sent to the printer after each print job This string cannot exceed 15 characters Co...

Page 51: ...int Server contains the necessary firmware to act as an IPP Server No additional configuration is necessary However the following requirements must be met The Print Server must have a valid IP Address For printing via the Internet the Print Server s IP Address must be external allocated by your ISP rather than an IP Address on your local LAN Any Router Gateway or Firewall linking your LAN to the I...

Page 52: ... Follow the prompts until you reach the Install 3Com Print Server Utilities screen and select IPP Client 3 At the next screen select the Install IPP Client option 4 Click Next and step though the remaining screens to complete the installation Installing using IPP_CLIENT EXE 1 Run this program to unzip the included files 2 The IPP Setup program will then run 3 Follow the prompts to complete the ins...

Page 53: ...lished at this time 5 Click Save to create the IPP port on your system You will see a message confirming that the port has been created then the following dialog Figure 28 Select Printer for IPP Port 6 Either select an existing printer to use the new port and click OK or Click Add New Printer to create a new printer to use the IPP port This will start the Add Printer wizard Follow the prompts to c...

Page 54: ...connecting to the IPP Server Retry Interval sets the time interval in seconds between connection attempts Increase this number if you have a poor connection or the remote server is very busy Retry Count sets how many connection attempts will be made Increase this number if you have a poor connection or the remote server is very busy IPP Client Setup Windows 2000 XP Windows 2000 and XP have their o...

Page 55: ...31 is the port number 4 These entries are case sensitive They must be entered as shown with ipp in lower case and P1 in UPPER case 5 If the connection can be established and the printer on that port is on line the following dialog will be displayed Figure 30 Windows 2000 No printer driver 6 Click OK and then select the printer manufacturer and model to match the printer connected to the port on th...

Page 56: ...e remote IPP Server An IPP Server may be unavailable for any of the following reasons It is powered off A printer problem has caused the IPP Server to cease responding and a restart reboot is required The Server s IP Address has changed The Internet connection for the IPP Server is down Network congestion causes the connection attempt to time out If using the supplied IPP Client software there are...

Page 57: ...r further advice Hardware Connection Problems Problem No 1 All the Print Server s LEDs are off Solution No 1 Check the power supply or power connection Problem No 2 Print Server s RED status LED continuously stays on Solution No 2 Reset the Print Server by disconnecting the power supply and connecting it again Problem No 3 The Print Server unit can not be found on the LAN so configuration is not p...

Page 58: ...d hoc You must Power Off the Print Server before connecting or disconnecting the LAN cable If using TCP IP Ensure that there are no routers between the Print Server and the PC used for configuration Ensure that the PC used for configuration has the TCP IP network protocol installed Test its network connection by seeing if you can locate other LAN devices from the PC For example use Network Neighbo...

Page 59: ...n and in the READY state for a few minutes 3 Make sure the printer has not been renamed since its last appearance in the Chooser 4 If the printer resides on a network with multiple zones make sure the correct zone is selected from the AppleTalk Zones box in the Chooser Problem No 3 My EPS file does not print with the correct fonts Solution No 3 This is a problem that occurs in some application pro...

Page 60: ...rint pop up menu in the Print Options dialog box The printer will make adjustments to match the colors Check your monitor to make sure all settings for example brightness are adjusted correctly Problem No 7 When I send a print job I get a PostScript Command error or no print out Solution No 7 Check the communication protocols The computer Print Server and printer must all be configured to the same...

Page 61: ... an entry with a name like Shared Port Shared Printer Port Print Server Driver or Print Server Port 3 Select this item click Add Remove and confirm the deletion Problem No 2 On Windows 98 I installed the Print Port Driver for Peer to Peer Printing but when I selected a port on a Print Server and clicked Add the printer was not installed Solution No 2 Try installing the Printer using the standard W...

Page 62: ...s OK Continue the Add Printer Wizard until finished If prompted about sharing the printer do NOT enable Sharing 5 Go to the Printers folder Control Panel Printers The printer icon will be grayed out indicating the printer is not ready 6 Right click the Printer and select Properties Then select the Details tab as shown below ...

Page 63: ... the port to add as shown below 8 Click OK to see the Print Port Configuration screen as shown below 9 Click the Browse Device button select the desired Print Server and click OK 10 Click OK to return to the Printers folders and right click on the Printer Ensure that the Work off line option is NOT checked ...

Page 64: ...Windows Add New Printer wizard but only by using a program provided by the printer manufacturer then it probably can not be networked Try the procedure described above Solution 2 If you can not select a Printer Driver for your printer within the Add Printer wizard then the printer can not be networked Problem No 4 Using Windows 2000 XP I installed the printer using LPD as recommended but I can not...

Page 65: ...tails screen appears click the Spool Settings button When the Spool Settings dialogue box appears choose Start printing after last page is spooled and click OK Problem No 7 How Do I Print to the Print Server s printer from a MS DOS program Solution No 7 Set the MS DOS program to use LPT1 parallel port 1 then Capture the output and re direct it to the Print Server s printer Windows 98 ME 1 Select S...

Page 66: ...ct at logon checkbox If this is not done the capture setting will be lost when Windows is restarted Windows 2000 XP 1 Login as Administrator 2 Open the command prompt window 3 Enter the following command net use lpt1 printer_name P1 persistent yes Where printer_name is the actual name of your printer for example net use lpt1 SC3000014 P1 persistent yes To terminate this capture use the following c...

Page 67: ...ticker on the base of the device Use the ping command to see if the Print Server is a valid device on the network Problem No 2 The Print Server s IP address is forgotten and it needs to be installed in a new environment Solution No 2 Use the Reset button to restore the factory default settings as described below then configure as for a new device 1 Power down the Print Server OFF 2 Press and hold ...

Page 68: ...68 CHAPTER 7 TROUBLESHOOTING ...

Page 69: ...5V DC LEDs 2 USB 2 0 Port 1 Ethernet Connecter 10 100BaseT FCC CE FCC CE Class B Environmental Specifications Operating Temperature 0 40 C Storage Temperature 10 70 C Shipping Temperature 40 70 C Operating Humidity 10 80 Storage Humidity 5 90 Shipping Humidity 5 100 TCP IP NetBeui AppleTalk HTTP Setup E mail Printing IPP Support AutoIP ...

Page 70: ...the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help To assure continued compliance any changes or modifications not expressly approved by the party responsible for compliance could void the user s aut...

Page 71: ...FCC Part 15 Class B ICES 003 Class B VCCI Class B Category 5 screened cables must be used to ensure compliance with the Class B requirements of the above standards The use of unscreened cables Category 3 or Category 5 complies with the Class A requirements CE Standards This product complies with the 99 5 EEC directives including the following safety and EMC standards EN300328 2 EN301489 1 17 EN609...

Page 72: ...72 APPENDIX A SPECIFICATIONS ...

Page 73: ... not enabled select the Add option and enable it as usual 3 If you added services in step 2 reboot the computer for the changes to take affect Adding a TCP IP Remote Printer 1 Go to Start Settings Printer and invoke the Add Printer wizard 2 When prompted with This printer will be managed by select My Computer and click Next 3 Select Add Port then select LPR Port and click New Port 4 In the Name of...

Page 74: ... Windows 2000 2003 Server 1 Start the Add Printer Wizard select Network Printer then click Next to browse for the Print Server 2 Locate and double click the Print Server select the desired port and click Next A message like the following will be displayed Figure 31 Windows 2000 Message Figure 32 Windows2003 Message 3 Click OK and select the correct Manufacturer and Model for this printer 4 Follow ...

Page 75: ...rivers and install printer drivers for other versions of Windows such as Windows 98 This will assist users during the installation process 6 Click OK to close this Window Configuration is now complete Client PCs can now be configured as described in Chapter 4 ...

Page 76: ...76 APPENDIX B WINDOWS SERVER CONFIGURATION ...

Page 77: ...r DHCP server if you have one and determine the IP Address allocated to the Print Server Configure your BOOTP Server if you have one to provide an IP address to the Print Server then restart the Print Server Use a Windows platform and run the Setup Wizard to allocate a valid IP Address to the Print Server Other Print Server Configuration The recommended method to configure the Print Server is to u...

Page 78: ...e Host c Standard Processing 5 Use the following information Ensure that the logical printers are configured in the Print Server 6 Print using the following command lp d printer_queue file_name where printer_queue is one of the entries used in Name of queue to add file_name is the file you wish to print LPD on System V Before beginning LPD Setup ensure that an IP Address has been assigned to the P...

Page 79: ... Sample Command Stop Print Services usr lib lpshut Add a System Printer usr lib lpadmin p printer_name v dev null Restart the Print Services usr lib lpsched Enable printing to the new printer device enable printer_name Start accepting jobs for the new printer device accept printer_name Create a spooling directory mkdir usr spool Spooler_directory Make spooling daemon the owner of this directory ch...

Page 80: ...command line the procedure is the same as for System V above On recent Linux distributions you can use the graphical X windows interface instead of the command line The procedure is described below but may vary according to your version of Linux 1 Start your X windows shell 2 Select Control Panel then Printer Configuration 3 Select Add For the printer type select Remote Unix lpd Queue 4 Use the fo...

Page 81: ...the Print Server and Spooler_dir is the name of the directory which is used to spool the print jobs Procedure Remote Host Name or IP Address of Print Server for example SC3000014 Note host file entry is required to use the name instead of IP Address Remote Queue Ln Where n is the Logical Printer number By default L1 is port 1 and L2 is port 2 if the Print Server has 2 ports Action Sample Command C...

Page 82: ... printer PS_NAME is the Print Server name defined in etc hosts Logical_Printer_name is the logical printer name on the Print Server for example L1 Spooler_directory is the directory you created in Step 6 Example Repeat this process for each Logical Printer Print Queue combination that you wish to create Printer_name Remote_Printer_Alias Tab lp Tab rm PS_NAME Tab rp Logical_Printer_name Tab sd Spoo...

Page 83: ... lpr P printer_name filename where printer_name is the name of the Print Queue defined on the Unix host filename is the name of the file you wish to print Example lpr P Marketing etc hosts In the above example the etc hosts file is sent to the printer queue Marketing It will then be sent to the logical printer associated with this queue ...

Page 84: ...84 APPENDIX C UNIX SYSTEMS ...

Page 85: ...NDPS Public Access Printing allows anybody on the network to access the printer Creating an NDPS Manager Object If an NDPS Manager Object already exists skip this procedure and proceed to Creating an NDPS Printer Agent 1 Login to NetWare 5 0 Server as Admin and start the NetWare Administrator program Nwadmn32 exe 2 Select the container on NetWare Administrator where you want the NDPS Manager objec...

Page 86: ...xample TECH_50_SYS TeSupp in Figure 33 above 8 Click Create The new NDPS Manager will appear in the main browser window To start the NDPS Manager in future enter the following command at the console LOAD NDPSM then select the NDPS Manager object To start the NDPS Manager whenever you bring up the server add a command like the following to your server s AUTOEXEC NCF file LOAD NDPSM SerMGR TeSupp Th...

Page 87: ...lick the Printer Agent List 3 Click New to see the Create Printer Agent window as shown below Figure 34 Create Printer Agent 4 Enter the desired name for the Printer Agent PA Name 5 Normally the NDPS Manager will be the NDPS Manger object you are using 6 Select Novell Printer Gateway in the Gateway Type see Figure 34 above 7 Click OK and then select the available printer 8 Select Remote LPR on IP ...

Page 88: ...he Logical Port name on the Print Server L1 for Port 1 L2 for port 2 12 Click Finish then select appropriate drivers for Windows 98 etc as required 13 The new Printer Agent will now appear in the Printer Agent List window Repeat this procedure for any other ports on the Print Server or for any other logical printers you wish to use Client PCs can now be configured as described in Chapter 4 ...

Page 89: ...ce or advance hardware replacement Experienced engineers are available to manage your installation with minimal disruption to your network Expert assessment and implementation services are offered to fill resource gaps and ensure the success of your networking projects More information on 3Com Extended Warranty and Professional Services is available at http www 3com com Contact your authorized 3Co...

Page 90: ...st first purchase a service contract from 3Com or your reseller Contact Us 3Com offers telephone e mail and internet access to technical support and repair services To access these services for your region use the appropriate telephone number URL or e mail address from the list below You will find a current directory of support telephone numbers posted on the 3Com web site at http csoweb4 3com com...

Page 91: ...01 777 0800 446 398 61 2 9937 5083 Philippines P R of China Singapore S Korea Taiwan Thailand 1235 61 266 2602 or 1800 1 888 9469 10800 61 00137 or 021 6350 1590 or 00800 0638 3266 800 6161 463 080 333 3308 00801 611 261 001 800 611 2000 You can also obtain support in this region using the following e mail apr_technical_support 3com com Or request a repair authorization number RMA by fax using thi...

Page 92: ...aiti Honduras Jamaica Martinique Mexico Nicaragua Panama Paraguay Peru Puerto Rico Salvador Trinidad and Tobago Uruguay Venezuela Virgin Islands AT T 800 998 2112 57 1 657 0888 AT T 800 998 2112 1 800 998 2112 571 657 0888 01 800 849CARE AT T 800 998 2112 AT T 800 998 2112 54 11 4894 1888 AT T 800 998 2112 1 800 998 2112 AT T 800 998 2112 1 800 998 2112 AT T 800 998 2112 AT T 800 998 2112 57 1 657...

Page 93: ......

Page 94: ...d services visit our World Wide Web site at www 3com com All specifications are subject to change without notice Copyright 2004 3Com Corporation All rights reserved 3Com and are registered trademarks of 3Com Corporation All other company and product names may be trademarks of their respective companies DUA1007 5AAA01 Rev 01 ...

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