ZyXEL Communications UAG5100, Руководство пользователя

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Chapter 48 Troubleshooting
UAG5100 User’s Guide
485
I cannot get the RADIUS server to authenticate the UAG‘s default admin account.
The default admin account is always authenticated locally, regardless of the authentication method
setting. (See
Chapter 37 on page 368 for more information about authentication methods.)
The UAG fails to authentication the ext-user user accounts I configured.
An external server such as RADIUS must authenticate the ext-user accounts. If the UAG tries to use
the local database to authenticate an ext-user, the authentication attempt will always fail. (This is
related to AAA servers and authentication methods, which are discussed in
Chapter 37 on page 368
and Chapter 38 on page 372 , respectively.)
I cannot add the admin users to a user group with access users.
You cannot put access users and admin users in the same user group.
I cannot add the default admin account to a user group.
You cannot put the default admin account into any user group.
The schedule I configured is not being applied at the configured times.
Make sure the UAG’s current date and time are correct.
I cannot get a certificate to import into the UAG.
1
For My Certificates, you can import a certificate that matches a corresponding certification
request that was generated by the UAG. You can also import a certificate in PKCS#12 format,
including the certificate’s public and private keys.
2
You must remove any spaces from the certificate’s filename before you can import the certificate.
3
Any certificate that you want to import has to be in one of these file formats:
• Binary X.509: This is an ITU-T recommendation that defines the formats for X.509 certificates.
• PEM (Base-64) encoded X.509: This Privacy Enhanced Mail format uses lowercase letters,
uppercase letters and numerals to convert a binary X.509 certificate into a printable form.