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 Chapter 38 Troubleshooting

EMG6726/8726-B10A User’s Guide

275

38.2  EMG Access and Login

I forgot the IP address for the EMG.

1

The default LAN IP address is 192.168.1.1.

2

If you changed the IP address and have forgotten it, you might get the IP address of the EMG by looking 
up the IP address of the default gateway for your computer. To do this in most Windows computers, click 

Start > Run

, enter 

cmd

, and then enter 

ipconfig

. The IP address of the 

Default Gateway

 might be the IP 

address of the EMG (it depends on the network), so enter this IP address in your Internet browser.

3

If this does not work, you have to reset the device to its factory defaults. See 

Section 1.4.5 on page 24

.

I forgot the password.

1

See the cover page for the default login names and associated passwords.

2

If those do not work, you have to reset the device to its factory defaults. See 

Section 1.4.5 on page 24

.

I cannot see or access the 

Login

 screen in the web configurator.

1

Make sure you are using the correct IP address.

• The default IP address is 

192.168.1.1

.

• If you changed the IP address (

Section 8.2 on page 102

), use the new IP address.

• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for 

I 

forgot the IP address for the EMG.

2

Check the hardware connections, and make sure the LEDs are behaving as expected. See 

Section 1.4.2 

on page 21

.

3

Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java 
enabled.

4

If it is possible to log in from another interface, check the service control settings for HTTP and HTTPS 
(

Maintenance > Remote MGMT

).

5

Reset the device to its factory defaults, and try to access the EMG with the default IP address. See 

Section 1.4.5 on page 24

.

6

If the problem continues, contact the network administrator or vendor, or try one of the advanced 
suggestions.

Advanced Suggestions

Содержание EMG6726-B10A

Страница 1: ...A Dual Band Wireless AC N Gigabit Ethernet Gateway Wireless AC Gigabit Ethernet Gateway with VoIP Copyright 2019 Zyxel Communications Corporation LAN IP Address http 192 168 1 1 Login admin Password S...

Страница 2: ...erating systems operating system versions or if you installed updated firmware software for your device Every effort has been made to ensure that the information in this manual is accurate Related Doc...

Страница 3: ...e EMG6726 B10A may be referred to as the EMG in this guide Product labels screen names field labels and field choices are all in bold font A right angle bracket within a screen name denotes a mouse cl...

Страница 4: ...Document Conventions EMG6726 8726 B10A User s Guide 4 Telephone Cell Tower Printer Telephone Jack Splitter...

Страница 5: ...6 Quality of Service QoS 134 Network Address Translation NAT 153 Dynamic DNS Setup 170 IGMP MLD 174 VLAN Group 177 Interface Grouping 179 Home Connectivity 184 Firewall 185 MAC Filter 193 Parental Con...

Страница 6: ...Contents Overview EMG6726 8726 B10A User s Guide 6 Backup Restore 266 Diagnostic 269 Troubleshooting 274 Appendices 279...

Страница 7: ...19 1 1 5 Wireless Access 19 1 2 Ways to Manage the EMG 19 1 3 Good Habits for Managing the EMG 20 1 4 Hardware 20 1 4 1 Front Panel 20 1 4 2 LEDs Lights 21 1 4 3 Using the WPS Button 23 1 4 4 Rear Pa...

Страница 8: ...Configuring QoS Queue and Class Setup 53 4 7 Access the EMG Using DDNS 56 4 7 1 Registering a DDNS Account on www dyndns org 56 4 7 2 Configuring DDNS on Your EMG 57 4 7 3 Testing the DDNS Setting 57...

Страница 9: ...rview 100 8 1 1 What You Can Do in this Chapter 100 8 1 2 What You Need To Know 101 8 1 3 Before You Begin 102 8 2 The LAN Setup Screen 102 8 3 The Static DHCP Screen 106 8 4 The UPnP Screen 107 8 4 1...

Страница 10: ...4 1 Adding a QoS Queue 139 10 5 The Classification Setup Screen 140 10 5 1 Add Edit QoS Class 140 10 6 The QoS Shaper Setup Screen 144 10 6 1 Add Edit a QoS Shaper 145 10 7 The QoS Policer Setup Scree...

Страница 11: ...1 Add Edit DNS Entry 171 12 3 The Dynamic DNS Screen 172 Chapter 13 IGMP MLD 174 13 1 Overview 174 13 1 1 What You Need To Know 174 13 2 The IGMP MLD Screen 174 Chapter 14 VLAN Group 177 14 1 Overvie...

Страница 12: ...n 193 Chapter 19 Parental Control 195 19 1 Overview 195 19 2 The Parental Control Screen 195 19 2 1 Add Edit a Parental Control Profile 196 Chapter 20 Scheduler Rule 199 20 1 Overview 199 20 2 The Sch...

Страница 13: ...ence 222 22 8 1 Quality of Service QoS 230 22 8 2 Phone Services Overview 230 Chapter 23 Log 235 23 1 Overview 235 23 1 1 What You Can Do in this Chapter 235 23 1 2 What You Need To Know 235 23 2 The...

Страница 14: ...29 2 1 The User Account Add Edit Screen 250 Chapter 30 Remote Management 252 30 1 Overview 252 30 2 The MGMT Services Screen 252 30 3 The Trust Domain Screen 253 30 3 1 The Add Trust Domain Screen 25...

Страница 15: ...ostic 269 37 1 Overview 269 37 1 1 What You Can Do in this Chapter 269 37 2 What You Need to Know 269 37 3 Ping TraceRoute NsLookup 270 37 4 802 1ag 270 37 5 802 3ah 272 Chapter 38 Troubleshooting 274...

Страница 16: ...16 PART I User s Guide...

Страница 17: ...to your ISP Computers can connect to the EMG s LAN ports or wirelessly and access the Internet simultaneously You can also configure IP filtering on the EMG for secure Internet access When the IP filt...

Страница 18: ...t WAN 1 1 3 Dual Band The EMG is a dual band gateway that can use both 2 4G and 5G networks at the same time You could use the 2 4 GHz band for regular Internet surfing and downloading while using the...

Страница 19: ...clients such as notebook computers iPads smartphones etc These devices can connect to the EMG to access network resources and the Internet Your EMG supports Wi Fi Protected Setup WPS which allows you...

Страница 20: ...s such as numbers and letters Write down the password and put it in a safe place Back up the configuration and make sure you know how to restore it Restoring an earlier working configuration may be us...

Страница 21: ...se Blinking The EMG is self testing Red On The EMG detected an error while self testing or there is a device malfunction Blinking The EMG is uploading firmware Off The EMG is not receiving power Inter...

Страница 22: ...r and ready for use Blinking The EMG is self testing Red On The EMG detected an error while self testing or there is a device malfunction Blinking The EMG is uploading firmware Off The EMG is not rece...

Страница 23: ...4 4 Rear Panel The following graphic displays the rear panel of the EMG WiFi 2 4G WiFi 5G Green On The 2 4 GHz or 5 GHz wireless network is activated Blinking The EMG is communicating with 2 4 GHz or...

Страница 24: ...LED is on not blinking 2 To set the device back to the factory default settings press the RESET button for more than ten seconds or until the POWER LED begins to blink and then release it When the POW...

Страница 25: ...the wall when drilling holes for the screws 3 If using screw anchors drill two holes for the screw anchors into the wall Push the anchors into the full depth of the holes then insert the screws into t...

Страница 26: ...Chapter 1 Introducing the EMG EMG6726 8726 B10A User s Guide 26 Figure 10 Wall Mounting Example...

Страница 27: ...2 JavaScript enabled by default Java permissions enabled by default 2 1 1 Accessing the Web Configurator 1 Make sure your EMG hardware is properly connected refer to the Quick Start Guide 2 Launch yo...

Страница 28: ...ou can configure basic Internet access and wireless settings See Chapter 3 on page 34 for more information 6 After you finished or closed the Quick Start Wizard screen the Network Map page appears Fig...

Страница 29: ...ted above the main screen is divided into these parts A title bar B main window C navigation panel 2 2 1 Title Bar The title bar provides some icons in the upper right corner The icons provide the fol...

Страница 30: ...this screen to scan the number of devices which are using 2 4G and or 5G wireless channels and view the results MESH Use this screen to enable MESH which combines the 2 4GHz and 5GHz wireless network...

Страница 31: ...static hostname alias for a dynamic IP address IGMP MLD IGMP MLD Use this screen to configure multicast settings IGMP for IPv4 and MLD for IPv6 multicast groups on the WAN Vlan Group Vlan Group Use t...

Страница 32: ...bugging Categories include Account Attack Firewall MAC Filter Traffic Status WAN Use this screen to view the status of all network traffic going through the WAN port of the EMG LAN Use this screen to...

Страница 33: ...G Backup Restore Backup Restore Use this screen to backup and restore your EMG s configuration settings or reset the factory default settings Reboot Reboot Use this screen to reboot the EMG without tu...

Страница 34: ...mation on the features in this chapter 3 2 Quick Start Setup 1 The Quick Start Wizard appears automatically after login Or you can click the Quick Start icon in the top right corner of the web configu...

Страница 35: ...Turn the wireless LAN on or off If you keep it on record the security settings so you can configure your wireless clients to connect to the EMG Click Save Figure 17 Quick Start Wireless Setting 4 You...

Страница 36: ...Chapter 3 Quick Start EMG6726 8726 B10A User s Guide 36 Figure 18 Quick Start Result Summary...

Страница 37: ...he EMG Using DDNS see page 56 Configuring the MAC Address Filter see page 57 4 2 Setting Up a New WAN Connection This tutorial shows you how to set up a new WAN Internet connection using the Web Confi...

Страница 38: ...you by your service provider 5 Configure this rule as your default Internet connection by selecting the Apply as Default Gateway check box Then select DNS as Static and enter the DNS server addresses...

Страница 39: ...Chapter 4 Tutorials EMG6726 8726 B10A User s Guide 39 8 You should see a summary of your new WAN connection setup in the Broadband screen as follows...

Страница 40: ...configure the wireless network settings on the EMG Then he can set up a wireless network using WPS Section 4 3 2 on page 42 or manual configuration Section 4 3 3 on page 44 4 3 1 Configuring the Wirel...

Страница 41: ...screen displays Select WPA2 PSK as the security type Configure the screen using the provided parameters see page 40 Click Save 3 Go to the Wireless Advanced screen and select 802 11b g n Mixed in the...

Страница 42: ...martphone as the wireless client to set up the wireless client settings 1 Make sure that your EMG is turned on and your Android 4 42 smartphone is within the cover range of the wireless signal 2 Make...

Страница 43: ...sh Button or the WPS icon Note It doesn t matter which button is pressed first You must press the second button within two minutes of pressing the first one The EMG sends the proper configuration sett...

Страница 44: ...gs with the following parameters on your EMG Follow the steps below to configure the wireless settings on your EMG The instructions require that your hardware is connected see the Quick Start Guide an...

Страница 45: ...ey in the Pre Shared Key field Click Save 3 Go to the Network Setting Wireless Advanced screen and select Auto in the Channel field to have the EMG scan for and select an available channel automatical...

Страница 46: ...client 1 The EMG supports IEEE 802 11a g n b ac wireless clients Make sure that your notebook or computer s wireless adapter supports one of these standards 2 Click the Wi Fi icon in your computer s s...

Страница 47: ...following screen displays if WPS is enabled on the EMG but you didn t press the WPS button Click Connect using as security key instead 6 Type the security key in the following screen Click OK 7 Check...

Страница 48: ...oups A family wants to create different wireless network groups for different types of users as shown in the following figure Each group has its own wireless network name SSID and security type The fa...

Страница 49: ...up the family s general wireless network group Configure the screen using the provided parameters and click Save 2 Click Network Setting Wireless Guest WiFi to open the following screen Click the Edi...

Страница 50: ...2 4G extra WiFi network to configure the third wireless network group Configure the screen using the provided parameters and click Save 5 Check the status of Guest and APP in the Guest WiFi screen The...

Страница 51: ...two network routings In the following figure router R is connected to the EMG s LAN R connects to two networks N1 192 168 1 x 24 and N2 192 168 10 x 24 If you want to send traffic from computer A in...

Страница 52: ...the following settings 4a Select the Active check box Enter the Route Name as R 4b Set IP Type to IPv4 4c Type 192 168 10 0 and subnet mask 255 255 255 0 for the destination N2 4d Select Enable in th...

Страница 53: ...n the following figure your Internet connection has an upstream transmission bandwidth of 10 000 kbps For this example you want to configure QoS so that e mail traffic gets the highest priority with a...

Страница 54: ...ue In the screen that opens check Active and enter or select the following values Name E mail Interface WAN Priority 1 High Weight 8 Rate Limit 5 000 kbps Tutorial Advanced QoS Queue Setup 3 Click Cla...

Страница 55: ...l be coming from Select LAN1 for this example Ether Type Select IP to identify the traffic source by its IP address or MAC address IP Address Type the IP address of your computer 192 168 1 23 Type the...

Страница 56: ...DNS service at www dyndns org This tutorial covers Registering a DDNS Account on www dyndns org Configuring DDNS on Your EMG Testing the DDNS Setting Note If you have a private WAN IP address then you...

Страница 57: ...e computer using the IP address a b c d that is connected to the Internet 2 Type http zyxelrouter dyndns org and press Enter 3 The EMG s login page should appear You can then log into the EMG and mana...

Страница 58: ...to activate MAC filter function 2 Select Allow Then enter the host name and MAC address of Thomas computer in this screen Click Apply Thomas can also grant access to the computers of other members of...

Страница 59: ...59 PART II Technical Reference...

Страница 60: ...o the Web Configurator the Status screen appears You can use the Status screen to look at the current status of the EMG system resources and interfaces LAN WAN and WLAN 5 2 The Status Screen Use this...

Страница 61: ...c IP address Choices are Client The WAN interface can obtain an IP address from a DHCP server None The WAN interface is using a static IP address LAN Information IP Address This is the current IP addr...

Страница 62: ...other applications for example using QoS see Chapter 10 on page 134 Memory Usage This field displays what percentage of the EMG s memory is currently used Usually this percentage should not increase...

Страница 63: ...ou prefer to view the layout of the device and its client icons click Icon View in the Viewing Mode selection box A warning message appears if there is a connection problem Figure 21 Network Map Icon...

Страница 64: ...locations Figure 22 LAN and WAN 6 1 1 What You Can Do in this Chapter Use the Broadband screen to view remove or add a WAN interface You can also configure the WAN settings on the EMG for Internet acc...

Страница 65: ...eviated in two ways Leading zeros in a block can be omitted So 2001 0db8 1a2b 0015 0000 0000 1a2f 0000 can be written as 2001 db8 1a2b 15 0 0 1a2f 0 Any number of consecutive blocks of zeros can be re...

Страница 66: ...6 Internet The local network can also use IPv4 services The EMG uses it s configured IPv4 WAN IP to route IPv4 traffic to the IPv4 Internet Figure 23 IPv6 Rapid Deployment Dual Stack Lite Use Dual Sta...

Страница 67: ...igure 25 Network Setting Broadband The following table describes the labels in this screen Table 11 Network Setting Broadband LABEL DESCRIPTION Add New WAN Interface Click this button to create a new...

Страница 68: ...cates the VLAN ID number assigned to traffic sent through this connection This displays N A when there is no VLAN ID number assigned Igmp Proxy This shows whether the EMG act as an IGMP proxy on this...

Страница 69: ...IPTION General Active Select Enable to activate this WAN interface Name Specify a descriptive name for this connection Type Select an Ethernet connection Mode Select Routing if your ISP give you one I...

Страница 70: ...and a public WAN IP address PPPoE pass through is an alternative to NAT for application where NAT is not appropriate Disable PPPoE pass through if you do not need to allow hosts on the LAN to use PPPo...

Страница 71: ...s on the EMG s bottom label This is also the MAC address the EMG reports to the ACS Auto Configuration Server server Factory Default Select this option to have the EMG use the default MAC address for...

Страница 72: ...have the EMG use the IPv6 prefix from the connected router s Router Advertisement RA to generate an IPv6 address Static IPv6 Address Select Static IPv6 Address if you have a fixed IPv6 address assigne...

Страница 73: ...e second IPv6 DNS server address assigned by the ISP OK Click OK to save your changes back to the EMG Cancel Click Cancel to exit this screen without saving Table 12 Network Setting Broadband Add New...

Страница 74: ...hod that works with existing access control systems for example RADIUS One of the benefits of PPPoE is the ability to let you access one of multiple network services a function known as dynamic servic...

Страница 75: ...e MAC header to identify the VLAN membership of a frame across bridges they are not confined to the switch on which they were created The VLANs can be created statically by hand or dynamically through...

Страница 76: ...IP address of a computer before you can access it The EMG can get the DNS server addresses in the following ways 1 The ISP tells you the DNS server addresses usually in the form of an information shee...

Страница 77: ...the number of devices which are using 2 4G and or 5G wireless channels and view the results Section 7 6 on page 85 Use the MESH screen to enable or disable wireless roaming between the EMG and an wire...

Страница 78: ...etting Wireless WiFi screen to open the WiFi Edit screen Table 14 Network Setting Wireless WiFi LABEL DESCRIPTION Keep 2 4G and 5G WiFi network name the same Select this if you want the EMG use the sa...

Страница 79: ...WiFi network name the same Select this if you want the EMG use the same wireless network name password and security type for both the 2 4G and 5G networks Clear this to have the screen display the co...

Страница 80: ...d It offers wireless clients a better and secure connection The wireless clients which want to associate to this network must have same wireless security settings as the EMG Or you can select No Secur...

Страница 81: ...Table 17 Network Setting Wireless Guest WiFi Edit LABEL DESCRIPTION Guest WiFi You can Enable or Disable the wireless LAN in this field 2 4G 5G WiFi Network Name Enter a descriptive name up to 32 Engl...

Страница 82: ...Figure 34 Network Setting Wireless WPS The following table describes the labels in this screen 7 5 The Advanced Screen Use this screen to configure advanced wireless settings Click Network Setting Wi...

Страница 83: ...Chapter 7 Wireless EMG6726 8726 B10A User s Guide 83 Figure 35 Network Setting Wireless Advanced...

Страница 84: ...shake Enter a value between 0 and 2347 Fragmentation Threshold This is the maximum data fragment size that can be sent Enter a value between 256 and 2346 Output Power Set the output power of the EMG I...

Страница 85: ...the ToS value in the IP header of packets it sends WMM QoS WiFi MultiMedia Quality of Service gives high priority to voice and video which makes them run more smoothly Note At the time of writing WMM...

Страница 86: ...Chapter 7 Wireless EMG6726 8726 B10A User s Guide 86 Figure 36 Network Setting Wireless Channel Status...

Страница 87: ...The SSID and WiFi password of the main 2 4GHz wireless network will be copied to the main 5GHz wireless network See the steps below on how to set up a MESH network with the EMG The setup could take yo...

Страница 88: ...els in this screen Table 21 Network Setting Wireless MESH LABEL DESCRIPTION MESH Select Enable to activate MESH and have the EMG apply the wireless name password and security type of the main 2 4G wir...

Страница 89: ...wired connection to a network which can connect with numerous wireless clients and let them access the network A bridge is a radio that relays communications between access points and wireless clients...

Страница 90: ...evision channels each wireless network uses a specific channel or frequency to send and receive information Every device in the same wireless network must use security compatible with the AP Security...

Страница 91: ...come up with effective security keys passwords and so on is to use obscure information that you personally will easily remember and to enter it in a way that appears random and does not include real...

Страница 92: ...security does not protect the information that is sent in the wireless network Furthermore there are ways for unauthorized wireless devices to get the MAC address of an authorized device Then they can...

Страница 93: ...d absorption Problems with distance occur when the two radios are too far apart Problems with interference occur when other radio waves interrupt the data signal Interference may come from other radio...

Страница 94: ...se different BSSIDs to associate with the same AP 7 8 6 1 Notes on Multiple BSSs A maximum of eight BSSs are allowed on one AP simultaneously You must use different keys for different BSSs If two wire...

Страница 95: ...vices connect and set up a secure network by themselves 7 8 8 1 Push Button Configuration WPS Push Button Configuration PBC is initiated by pressing a button on each WPS enabled device and allowing th...

Страница 96: ...add more devices you should repeat the process with one of the existing networked devices and the new device Note that the access point AP is not always the registrar and the wireless client is not al...

Страница 97: ...he network You know that Client 1 supports registrar mode but it is better to use AP1 for the WPS handshake with the new client since you must connect to the access point anyway in order to use the ne...

Страница 98: ...A2 PSK depends on the device You can check the configuration interface of the registrar device to discover the key the network is using if the device supports this feature Then you can enter the key i...

Страница 99: ...as not involved in the WPS handshake a rogue device must still associate with the access point to gain access to the network Check the MAC addresses of your wireless clients usually printed on a label...

Страница 100: ...on the LAN to specific individual computers based on their MAC Addresses Section 8 3 on page 106 Use the UPnP screen to enable UPnP and UPnP NAT traversal on the EMG Section 8 4 on page 107 Use the Ad...

Страница 101: ...you can access it RADVD Router Advertisement Daemon When an IPv6 host sends a Router Solicitation RS request to discover the available routers RADVD with Router Advertisement RA messages in response t...

Страница 102: ...has achieved UPnP certification from the Universal Plug and Play Forum UPnP Implementers Corp UIC Zyxel s UPnP implementation supports Internet Gateway Device IGD 1 0 See Section 8 4 1 on page 108 for...

Страница 103: ...Chapter 8 Home Networking EMG6726 8726 B10A User s Guide 103 3 Click Apply to save your settings Figure 46 Network Setting Home Networking LAN Setup...

Страница 104: ...IP Address Enter the IPv4 address of the actual remote DHCP server in this field IP Addressing Values This field is only available when you select Enable in the DHCP field Beginning IP Address This fi...

Страница 105: ...st packets from the WAN to all LAN ports Select Blocking Mode to block all unknown multicast packets from the WAN LAN IPv6 Address Assign Setup Select how you want to obtain an IPv6 address Stateless...

Страница 106: ...sts to the IPv6 DNS server first and then the IPv4 DNS server Then it sends clients the first DNS information it receives IPv4 DNS Server First The EMG forwards the requests to the IPv4 DNS server fir...

Страница 107: ...Table 26 Static DHCP Static DHCP Configuration Edit LABEL DESCRIPTION Active Select this to activate the connection between the client and the EMG Group Name Select the interface group name for which...

Страница 108: ...IP address although you must still enter the password to access the web configurator UPnP NAT T Select Enable to allow UPnP enabled applications to automatically configure the EMG so that they can com...

Страница 109: ...vanced Sharing Settings 3 Select Turn on network discovery and click Save Changes Network discovery allows your computer to find other computers and devices on the network and other computers on the n...

Страница 110: ...make sure you already have UPnP activated on the EMG and in your computer Make sure your computer is connected to the LAN port of the EMG 1 Open Windows Explorer and click Network 2 Right click the E...

Страница 111: ...ng EMG6726 8726 B10A User s Guide 111 Figure 51 Internet Connection Properties 4 You may edit or delete the port mappings or click Add to manually add port mappings Figure 52 Internet Connection Prope...

Страница 112: ...ails about your current Internet connection status right click the network icon in the system tray and click Open Network and Sharing Center Click Local Area Network Figure 55 Internet Connection Stat...

Страница 113: ...Chapter 8 Home Networking EMG6726 8726 B10A User s Guide 113 2 Click Network and Sharing Center 3 Click Change advanced sharing settings...

Страница 114: ...scovery allows your computer to find other computers and devices on the network and other computers on the network to find your computer This makes it easier to share files and printers 8 4 4 Auto dis...

Страница 115: ...Open File Explorer and click Network 2 Right click the EMG icon and select Properties Figure 56 Network Connections 3 In the Internet Connection Properties window click Settings to see port mappings...

Страница 116: ...is disconnected from your computer all port mappings will be deleted automatically 5 Click OK Check the network icon on the system tray to see your Internet connection status Figure 60 System Tray Ico...

Страница 117: ...gurator Easy Access in Windows 7 With UPnP you can access the Web based Configurator on the EMG without needing to find out the IP address of the EMG first This comes helpful if you do not know the IP...

Страница 118: ...ed device displays under Network Infrastructure 4 Right click the icon for your EMG and select View device webpage The Web Configurator login screen displays Figure 63 Network Connections My Network P...

Страница 119: ...s Guide 119 Figure 64 Network Connections My Network Places Properties Example 8 4 6 Web Configurator Easy Access in Windows 10 Follow the steps below to access the Web Configurator 1 Open File Explor...

Страница 120: ...ight click the icon for your EMG and select View device webpage The Web Configurator login screen displays Figure 66 Network Connections Network Infrastructure 5 Right click the icon for your EMG and...

Страница 121: ...in this screen Table 28 Network Setting Home Networking Additional Subnet LABEL DESCRIPTION IP Alias Setup Group Name Select the interface group name for which you want to configure the IP alias setti...

Страница 122: ...ing STB Vendor ID The following table describes the labels in this screen 8 7 The Wake on LAN Screen Use this screen to turn on a device on the LAN network To use this feature the remote device must a...

Страница 123: ...WANs and the EMG The actual physical connection determines whether the EMG ports are LAN or WAN ports There are two separate IP networks one inside the LAN network and the other outside the WAN networ...

Страница 124: ...it you must know the IP address of a computer before you can access it The DNS server addresses you enter when you set up DHCP are passed to the client machines along with the assigned IP address and...

Страница 125: ...at network Once you have decided on the network number pick an IP address that is easy to remember for instance 192 168 1 1 for your EMG but make sure that no other device on your network is using tha...

Страница 126: ...cted to the EMG s LAN interface The EMG routes most traffic from A to the Internet through the EMG s default gateway R1 You create one static route to connect to services offered by your ISP behind ro...

Страница 127: ...hat this route is active A gray bulb signifies that this route is not active Name This is the name that describes or identifies this route Destination IP This parameter specifies the IP network addres...

Страница 128: ...ether your IP type is IPv4 or IPv6 Destination IP Address Enter the IPv4 or IPv6 network address of the final destination IP Subnet Mask If you are using IPv4 and need to specify a route to a single h...

Страница 129: ...RIPTION Add New DNS Route Click this to add a new DNS route This is the index number of a DNS route Status This field displays whether the DNS route is active or not A yellow bulb signifies that this...

Страница 130: ...wing screen Figure 78 Network Setting Routing Policy Route The following table describes the labels in this screen Table 35 DNS Route Add LABEL DESCRIPTION Active Select to enable or disable this DNS...

Страница 131: ...s the WAN interface through which the traffic is routed Modify Click the Edit icon to edit this policy Click the Delete icon to remove a policy from the EMG A window displays asking you to confirm tha...

Страница 132: ...f 2 LABEL DESCRIPTION Table 38 RIP LABEL DESCRIPTION This is the index of the interface in which the RIP setting is used Interface This is the name of the interface in which the RIP setting is used Ve...

Страница 133: ...e Default Gateway Select the check box to set the EMG to not send the route information to the default gateway Apply Click Apply to save your changes back to the EMG Cancel Click Cancel to restore you...

Страница 134: ...y if there is congestion allowing time sensitive applications to flow more smoothly Time sensitive applications include both those that require a low level of latency delay and a low level of jitter v...

Страница 135: ...hile DiffServ is a new protocol and defines a new DS field which replaces the eight bit ToS Type of Service field in the IP header Tagging and Marking In a QoS class you can configure whether to add o...

Страница 136: ...algorithms Token Bucket Filter TBF Single Rate Two Color Maker srTCM and Two Rate Two Color Marker trTCM You can specify actions which are performed on the colored packets See Section 10 9 on page 148...

Страница 137: ...ecommendation is to set this speed to match the WAN interfaces actual transmission speed For example set the LAN managed downstream bandwidth to 100000 kbps if you use a 100 Mbps wired Ethernet WAN co...

Страница 138: ...ve Name This shows the descriptive name of this queue Interface This shows the name of the EMG s interface through which traffic in this queue passes Priority This shows the priority of this queue Wei...

Страница 139: ...ority queues gets through faster while traffic in lower priority queues is dropped if the network is congested Weight Select the weight from 1 to 8 of this queue If two queues have the same priority l...

Страница 140: ...r the Edit icon next to a classifier to open the following screen Table 42 Network Setting QoS Classification Setup LABEL DESCRIPTION Add New Classification Click this to create a new classifier Order...

Страница 141: ...Chapter 10 Quality of Service QoS EMG6726 8726 B10A User s Guide 141 Figure 85 Classification Setup Add Edit...

Страница 142: ...the check box and enter the port number s of the source MAC Select the check box and enter the source MAC address of the packet MAC Mask Type the mask for the specified MAC address to determine which...

Страница 143: ...duct class model name and serial number of the device IP Packet Length This field is available only when you select IP in the Ether Type field Select this option and enter the minimum and maximum pack...

Страница 144: ...be forwarded out If you select Unchange the EMG forward traffic of this class according to the default routing table Step5 Outgoing Queue Selection To Queue Index Select a queue that applies to this...

Страница 145: ...to limit the transmission rate of incoming traffic and apply actions such as drop pass or modify the DSCP value for matched traffic Click Network Setting QoS Policer Setup The screen appears as shown...

Страница 146: ...bulb signifies that this policer is active A gray bulb signifies that this policer is not active Name This field displays the descriptive name of this policer Regulated Classes This field displays th...

Страница 147: ...is less than the committed rate the device applies the conforming action to the traffic Committed Burst Size Specify the committed burst size for packet bursts This must be equal to or less than the...

Страница 148: ...information that devices need to process the frame across the network Table 48 Network Setting QoS Monitor LABEL DESCRIPTION Refresh Interval Enter how often you want the VMG to update this screen Sel...

Страница 149: ...field and a 6 bit DSCP field which can define up to 64 service levels The following figure illustrates the DS field DSCP is backward compatible with the three precedence bits in the ToS octet so that...

Страница 150: ...02 1p priority level IP precedence and or packet length to assign priority to traffic which does not match a class The following table shows you the internal layer 2 and layer 3 QoS mapping on the EMG...

Страница 151: ...that may cause outgoing packets to be dropped A larger transmission rate requires a big bucket size For example use a bucket size of 10 kbytes to get the transmission rate up to 10 Mbps Single Rate T...

Страница 152: ...ss priority levels High packet loss priority level is referred to as red medium is referred to as yellow and low is referred to as green The trTCM is based on the token bucket filter and has two token...

Страница 153: ...ngs Section 11 4 on page 159 Use the DMZ screen to configure a default server Section 11 5 on page 161 Use the ALG screen to enable and disable the NAT and SIP VoIP ALG in the EMG Section 11 6 on page...

Страница 154: ...address of the desired server The port number identifies a service for example web service is on port 80 and FTP on port 21 In some cases such as for unknown services or where one server can support m...

Страница 155: ...s field displays whether the NAT rule is active or not A yellow bulb signifies that this rule is active A gray bulb signifies that this rule is not active Service Name This shows the service s name Or...

Страница 156: ...ver whether it is TCP UDP or TCP UDP Modify Click the Edit icon to edit this rule Click the Delete icon to delete an existing rule Table 51 Network Setting NAT Port Forwarding continued LABEL DESCRIPT...

Страница 157: ...ort number in the Start Port field above and then enter it again in this field To forward a series of ports enter the last port number in a series that begins with the port number in the Start Port fi...

Страница 158: ...N interface through which the service is forwarded Server IP Address This field displays the destination IP address for the service Modify Click the Delete icon to delete the rule Table 54 Network Set...

Страница 159: ...sponse with a specific port number and protocol open port the EMG forwards the traffic to the LAN IP address of the computer that sent the request After that computer s connection for that service clo...

Страница 160: ...erface This field shows the WAN interface through which the service is forwarded Trigger Start Port The trigger port is a port or a range of ports that causes or triggers the EMG to record the IP addr...

Страница 161: ...range of ports that causes or triggers the EMG to record the IP address of the LAN computer that sent the traffic to a server on the WAN Type a port number or the starting port number in a range of p...

Страница 162: ...ublic IP address You do not need to use STUN or an outbound proxy if your EMG is behind a SIP ALG Use this screen to enable and disable the ALGs in the EMG To access this screen click Network Setting...

Страница 163: ...col RTSP is a remote control for multimedia on the Internet PPTP ALG Enable this to turn on the PPTP ALG on the EMG to detect PPTP traffic and help build PPTP sessions through the EMG s NAT IPSEC ALG...

Страница 164: ...ce This is the WAN interface to which the address mapping rule applies Modify Click the Edit icon to go to the screen where you can edit the address mapping rule Click the Delete icon to delete an exi...

Страница 165: ...a dynamic IP address from your ISP You can only do this for the Many to One mapping type Global End IP Enter the ending Inside Global IP Address IGA This field is blank for One to One and Many to One...

Страница 166: ...urce IP address in a packet received from a subscriber the inside local address to another the inside global address before forwarding the packet to the WAN side When the response comes back NAT trans...

Страница 167: ...addresses to globally unique ones required for communication with hosts on other networks It replaces the original IP source address and TCP or UDP source port numbers for Many to One and Many to Many...

Страница 168: ...o RFC 1700 for further information about port numbers Table 63 Services and Port Numbers SERVICES PORT NUMBER ECHO 7 FTP File Transfer Protocol 21 SMTP Simple Mail Transfer Protocol 25 DNS Domain Name...

Страница 169: ...o one FTP Telnet and SMTP server A in the example port 80 to another B in the example and assign a default server IP address of 192 168 1 35 to a third C in the example You assign the LAN IP addresses...

Страница 170: ...ntact you in NetMeeting CU SeeMe etc You can also access your FTP server or Web site on your own computer using a domain name for instance myhost dhs org where myhost is a name of your choice that wil...

Страница 171: ...ry You can manually add or edit the EMG s DNS name and IP address entry Click Add New DNS Entry in the DNS Entry screen or the Edit icon next to the entry you want to edit The screen shown next appear...

Страница 172: ...ancel Click Cancel to exit this screen without saving Table 66 Network Setting DNS Dynamic DNS LABEL DESCRIPTION Dynamic DNS Setup Dynamic DNS Select Enable to use dynamic DNS Service Provider Select...

Страница 173: ...s User Authentication Result This shows Success if the account is correctly set up with the Dynamic DNS provider account Last Updated Time This shows the last time the IP address the Dynamic DNS provi...

Страница 174: ...us to IGMP snooping and IGMP proxy in IPv4 MLD filtering controls which multicast groups a port can join An MLD Report message is equivalent to an IGMP Report message and a MLD Done message is equival...

Страница 175: ...of seconds the EMG can wait for receiving a response to a Group Specific Query message Multicast routers use group specific queries to learn whether any member remains in a specific multicast group Ro...

Страница 176: ...kly change a TV channel multicast group change especially for IPTV applications LAN to LAN Intra LAN Multicast Enable Select this to enable LAN to LAN IGMP snooping capability Membership Join Immediat...

Страница 177: ...emand and IPTV traffic respectively coming from the two VoD and IPTV multicast servers The EMG can also tag outgoing requests to these servers with these VLAN IDs Figure 111 VLAN Group Example 14 1 1...

Страница 178: ...ows the LAN ports included in the VLAN group and if traffic leaving the port will be tagged with the VLAN ID Modify Click the Edit icon to change an existing VLAN group setting or click the Delete ico...

Страница 179: ...anually add a LAN interface to a new group Alternatively you can have the EMG automatically add the incoming traffic and the LAN interface on which traffic is received to an interface group when its D...

Страница 180: ...rface Grouping screen to open the following screen Use this screen to create a new interface group Note An interface can belong to only one group at a time Table 70 Network Setting Interface Grouping...

Страница 181: ...ces are not allowed WAN Interfaces used in the grouping Select the WAN interface this group uses The group can have up to one ETH interface Select None to not add a WAN interface to this group Selecte...

Страница 182: ...automatically WildCard Support This shows if wildcard on DHCP option 60 is enabled Modify Click the Modify icon to edit this rule from the EMG OK Click OK to save your changes back to the EMG Cancel...

Страница 183: ...on Unique Identifier It is usually the first three bytes of the MAC address Serial Number Enter the serial number of the device Product Class Enter the product class of the device VLAN Group Select th...

Страница 184: ...an even use the App to access the EMG s web configurator If your wireless router supports Zyxel One Connect EMG for example you can download and install the Multy Pro app in your mobile device To let...

Страница 185: ...can initiate an IM Instant Messaging session from the LAN to the WAN 1 Return traffic for this session is also allowed 2 However other traffic initiated from the WAN is blocked 3 and 4 Figure 120 Def...

Страница 186: ...s one in which multiple compromised systems attack a single target thereby causing denial of service for users of the targeted system LAND Attack In a LAND attack hackers flood SYN packets into the ne...

Страница 187: ...website See Appendix D on page 304 for some examples Click Security Firewall Protocol to display the following screen Table 73 Security Firewall General LABEL DESCRIPTION Firewall Select Enable to act...

Страница 188: ...otocol LABEL DESCRIPTION Add New Protocol Entry Click this to add a new service Name This is the name of your customized service Description This is the description of your customized service Ports Pr...

Страница 189: ...d service Protocol Number This field is displayed if you select Other as the protocol Enter the protocol number of your customized port ICMPv6 Type This field is displayed if you select ICMPv6 as the...

Страница 190: ...you take this action Click the Move To icon to change the order of the rule Enter the number in the field Table 76 Security Firewall Access Control continued LABEL DESCRIPTION Table 77 Access Control...

Страница 191: ...y when you select Specific Protocol in Select Protocol Enter a single port number or the range of port numbers of the source Custom Destination Port This field is displayed only when you select Specif...

Страница 192: ...ng table describes the labels in this screen Table 78 Security Firewall DoS LABEL DESCRIPTION DoS Protection Blocking Select Enable to enable protection against DoS attacks Apply Click Apply to save y...

Страница 193: ...net device has a unique MAC Media Access Control address The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters for example 00 A0 C5 00 00 02 You need to know t...

Страница 194: ...t This is the index number of the MAC address Active Select Active to enable the MAC filter rule The rule will not be applied if Active is not selected Host Name Enter the host name of the wireless or...

Страница 195: ...ally turn parental control off and gray it out You can disable them if you want to use parental control Click Security Parental Control to open the following screen Figure 128 Security Parental Contro...

Страница 196: ...MAC This shows the MAC address of the LAN user s computer to which this rule applies Internet Access Schedule This shows the day s and time on which parental control is enabled Network Service This sh...

Страница 197: ...n to remove one Internet Access Schedule Day Select check boxes for the days that you want the EMG to perform parental control Time Drag the time bar to define the time that the LAN user is allowed ac...

Страница 198: ...service If you have chosen a pre defined service in the Service Name field this field will not be configurable Protocol Select the transport layer protocol used for the service Choices are TCP UDP or...

Страница 199: ...he Add New Rule button in the Scheduler Rule screen or click the Edit icon next to a schedule rule to open the following screen Use this screen to configure a restricted access schedule Table 84 Secur...

Страница 200: ...p to 31 printable English keyboard characters not including spaces for this schedule Day Select check boxes for the days that you want the EMG to perform this scheduler rule Time of Day Range Enter th...

Страница 201: ...eed to Know The following terms and concepts may help as you read through this chapter Certification Authority A Certification Authority CA issues certificates and guarantees the identity of each cert...

Страница 202: ...It is recommended that you give each certificate a unique name Subject This field displays identifying information about the certificate s owner such as CN Common Name OU Organizational Unit or depar...

Страница 203: ...dress in dotted decimal notation domain name or e mail address in the field provided The domain name or e mail address can be up to 63 ASCII characters The domain name or e mail address is for identif...

Страница 204: ...ion Authority signed the certificate Subject This field displays information that identifies the owner of the certificate such as Common Name CN Organizational Unit OU Organization O and Country C Cer...

Страница 205: ...is the index number of the entry Name This field displays the name used to identify this certificate Subject This field displays information that identifies the owner of the certificate such as Commo...

Страница 206: ...Table 90 Trusted CA View LABEL DESCRIPTION Name This field displays the identifying name of this certificate This read only text box displays the certificate in Privacy Enhanced Mail PEM format PEM u...

Страница 207: ...le describes the fields in this screen Table 91 Trusted CA Import Certificate LABEL DESCRIPTION Certificate File Path Type in the location of the certificate you want to upload in this field or click...

Страница 208: ...ion 22 4 on page 214 to configure the SIP server information QoS for VoIP calls the numbers for certain phone functions and dialing plan Use the Phone Device screen Section 22 5 on page 219 to view de...

Страница 209: ...lties by taking care of the call routing and setup figuring out how to get your call to the right place in a way that you and the other person can talk to one another How to Find Out More See Chapter...

Страница 210: ...count Click less to see and configure only the fields needed for this feature Table 92 VoIP SIP SIP Account LABEL DESCRIPTION Add new account Click this to configure a SIP account This is the index nu...

Страница 211: ...Chapter 22 Voice EMG6726 8726 B10A User s Guide 211 Figure 141 VoIP SIP SIP Account Add new account Edit...

Страница 212: ...he SIP number SIP include the SIP service domain name TEL do not include the SIP service domain name Voice Features Primary Compression Type Secondary Compression Type Third Compression Type Select th...

Страница 213: ...e No Answer Forward Select this if you want the EMG to forward incoming calls to the specified phone number if the call is unanswered See No Answer Time Specify the phone number in the To Number field...

Страница 214: ...want to be in the subject line of the email notifications that the EMG sends Early Media Select this option if you want people to hear a customized recording when they call you IVR Play Index Select...

Страница 215: ...the screen You don t necessarily need to use all these fields to set up your account Click less to see and configure only the fields needed for this feature REGISTER Server Address This shows the IP a...

Страница 216: ...Chapter 22 Voice EMG6726 8726 B10A User s Guide 216 Figure 143 VoIP SIP SIP Service Provider Add New Provider Edit...

Страница 217: ...main Enter the SIP service domain name In the full SIP URI this is the part after the symbol You can use up to 127 printable ASCII Extended set characters RFC Support PRACK RFC 3262 Require 100rel PRA...

Страница 218: ...AC_SHA1_32 to enable both data encryption and authentication for voice data Select AES_CM_128_NULL to use 128 bit data encryption but disable data authentication Select NULL_CIPHER_HMAC_SHA1_80 to dis...

Страница 219: ...matically disconnects the session Min SE Enter the minimum number of seconds the EMG lets a SIP session remain idle without traffic before it automatically disconnects the session When two SIP devices...

Страница 220: ...IP Number This field displays the SIP number that you use to receive calls on this phone port Outgoing SIP Number This field displays the SIP number that you use to make calls on this phone port Modif...

Страница 221: ...selected in the Dialing Interval Selection field of the VoIP SIP SIP Service Provider Add New Provider Edit screen If you select this dial the phone number and then press the pound key The EMG makes t...

Страница 222: ...to handle a telephone call VoIP can use advanced voice coding techniques with compression to reduce the required bandwidth SIP The Session Initiation Protocol SIP is an application layer control signa...

Страница 223: ...lic IP address for SIP and RTP protocols to communicate with other servers A SIP user agent has to register with the SIP registrar and must provide information about the users it represents as well as...

Страница 224: ...calls This means that SIP can be used for peer to peer communications even though it is a client server protocol In the following figure either A or B can act as a SIP user agent client to initiate a...

Страница 225: ...ient device A sends a call invitation for C to the SIP redirect server B 2 The SIP redirect server sends the invitation back to A with C s IP address or domain name 3 Client device A then sends the ca...

Страница 226: ...P Call Progression Through Proxy Servers Usually the SIP UAC sets up a phone call by sending a request to the SIP proxy server Then the proxy server looks up the destination to which the call should b...

Страница 227: ...SIP telephone call Proxy 1 sends a response indicating that it is trying to complete the request 2 Proxy 1 sends a SIP INVITE request to Proxy 2 Proxy 2 sends a response indicating that it is trying t...

Страница 228: ...based on the difference between each audio sample and a prediction based on previous samples The more similar the audio sample is to the prediction the less space needed to describe it G 726 operates...

Страница 229: ...you are done Listen to Custom Tones Do the following to listen to a custom tone 1 Pick up the phone and press on your phone s keypad and wait for the message that says you are in the configuration men...

Страница 230: ...mber state information for every flow In addition applications do not have to request a particular service or give advanced notice of where the traffic is going 3 DSCP and Per Hop Behavior DiffServ de...

Страница 231: ...erred since the timing is much more precise With manual tapping if the duration is too long it may be interpreted as hanging up by the EMG You can invoke all the supplementary services by using the fl...

Страница 232: ...t the second call Press the flash key and then press 0 Disconnect the first call and answer the second call Either press the flash key and press 1 or just hang up the phone and then answer the phone a...

Страница 233: ...mand timeout 2 seconds expires or issue an invalid sub command the current operation will be aborted USA Call Hold Call hold allows you to put a call A on hold by pressing the flash key If you have an...

Страница 234: ...al connections again press the flash key This time the party B is on line and party A is on hold 22 8 2 4 Phone Functions Summary The following table shows the key combinations you can enter on your p...

Страница 235: ...sist of both logs and alerts You may differentiate them by their color in the View Log screen Alerts display in red and logs display in black Syslog Overview The syslog protocol allows devices to send...

Страница 236: ...from the drop down list box This filters search results according to the severity level you have selected When you select a severity the EMG searches through all logs of that severity or higher Catego...

Страница 237: ...logs Refresh Click this to renew the log screen Export Log Click this to export the selected log s E mail Log Now Click this to send the log file s to the E mail address you specify in the Maintenanc...

Страница 238: ...een to view the WAN traffic statistics Section 24 2 on page 238 Use the LAN screen to view the LAN traffic statistics Section 24 3 on page 239 Use the NAT screen to view the NAT status of the EMG s cl...

Страница 239: ...This indicates the number of outgoing packets dropped on this interface Packets Received Data This indicates the number of received packets on this interface Error This indicates the number of frames...

Страница 240: ...he LAN or WLAN interface Bytes Sent This indicates the number of bytes transmitted on this interface Bytes Received This indicates the number of bytes received on this interface Interface This shows t...

Страница 241: ...ame This displays the name of the connected host IPv4 Address This displays the IP address of the connected host MAC Address This displays the MAC address of the connected host No of Open Session This...

Страница 242: ...ry is found for the IP address ARP broadcasts the request to all the devices on the LAN The device fills in its own MAC and IP address in the sender address fields and puts the known IP address of the...

Страница 243: ...Table 112 System Monitor ARP Table LABEL DESCRIPTION This is the ARP table entry number IPv4 IPv6 Address This is the learned IPv4 or IPv6 address of a device connected to a port MAC Address This is t...

Страница 244: ...screen Figure 159 System Monitor Routing Table The following table describes the labels in this screen Table 113 System Monitor Routing Table LABEL DESCRIPTION IPv4 IPv6 Routing Table Destination Thi...

Страница 245: ...dified redirect The route is modified from a routing daemon or redirect Metric The metric represents the cost of transmission A router determines the best route for transmission by choosing a path wit...

Страница 246: ...System Monitor Multicast Status MLD Status Table 114 System Monitor Multicast Status IGMP Status LABEL DESCRIPTION Refresh Click this button to update the information on this screen Interface This fie...

Страница 247: ...an MLD multicast group Multicast Group This field displays the name of the MLD multicast group to which the interface belongs Filter Mode INCLUDE means that only the IP addresses in the Source List g...

Страница 248: ...following screen Figure 162 Maintenance System The following table describes the labels in this screen Table 116 Maintenance System LABEL DESCRIPTION Host Name Type a hostname for your EMG Enter a de...

Страница 249: ...ccount The following table describes the labels in this screen Table 117 Maintenance User Account LABEL DESCRIPTION Add New Account Click this button to add a new user account This is the index number...

Страница 250: ...Click the Edit icon to configure the entry Click the Delete icon to remove the entry Apply Click Apply to save your changes back to the EMG Cancel Click Cancel to restore your previously saved setting...

Страница 251: ...ong passwords can be entered for this account 0 means there is no limit Idle Timeout Enter the length of inactive time before the EMG will automatically log the user out of the web configurator Lock P...

Страница 252: ...owing screen Figure 165 Maintenance Remote Management MGMT Services The following table describes the fields in this screen Table 119 Maintenance Remote Management MGMT Services LABEL DESCRIPTION WAN...

Страница 253: ...you want to allow access to the EMG from all WAN connections Trust Domain Select the Enable check box for the corresponding services that you want to allow access to the EMG from the trusted hosts co...

Страница 254: ...g table describes the fields in this screen Table 121 Maintenance Remote Management Trust Domain Add Trust Domain LABEL DESCRIPTION IP Address Enter a public IPv4 IP address which is allowed to access...

Страница 255: ...two main types of component agents and a manager An agent is a management software module that resides in a managed device the EMG An agent translates the local management information from the manage...

Страница 256: ...enance SNMP The following table describes the fields in this screen Table 122 Maintenance SNMP LABEL DESCRIPTION SNMP Agent Select Enable to let the EMG act as an SNMP agent which allows a manager sta...

Страница 257: ...stem related settings such as system time password name the domain name and the inactivity timeout interval 32 2 The Time Screen To change your EMG s time and date click Maintenance Time The screen ap...

Страница 258: ...y of March Each time zone in the United States starts using Daylight Saving Time at 2 A M local time So in the United States set the day to Second Sunday the month to March and the time to 2 in the Ho...

Страница 259: ...information on the EMG Figure 171 Maintenance E mail Notification The following table describes the labels in this screen Table 124 Maintenance E mail Notification LABEL DESCRIPTION Add New E mail Cl...

Страница 260: ...ffic Authentication Username Enter the user name up to 32 characters This is usually the user name of a mail account you specified in the Account Email Address field Authentication Password Enter the...

Страница 261: ...an configure where the EMG sends logs and which logs and or immediate alerts the EMG records in the Logs Setting screen 34 2 The Log Settings Screen To change your EMG s log settings click Maintenance...

Страница 262: ...the EMG send logs and alarm messages to the configured e mail addresses Mail Account This section is available only when you select Enable in the E mail Log Settings field Select a mail account from w...

Страница 263: ...255 default policy forward 09 54 17 UDP src port 00520 dest port 00520 1 00 3 Apr 7 00 From 192 168 1 6 To 10 10 10 10 match forward 09 54 19 UDP src port 03516 dest port 00053 1 01 snip snip 126 Apr...

Страница 264: ...to two minutes After a successful upload the system will reboot Do NOT turn off the EMG while firmware upload is in progress Figure 175 Maintenance Firmware Upgrade The following table describes the...

Страница 265: ...n your desktop Figure 177 Network Temporarily Disconnected After two minutes log in again and check your new firmware version in the Status screen Choose File Click this to find the bin file you want...

Страница 266: ...d restoring configuration appears in this screen as shown next Figure 178 Maintenance Backup Restore Backup Configuration Backup Configuration allows you to back up save the EMG s current configuratio...

Страница 267: ...ration file you may need to change the IP address of your computer to be in the same subnet as that of the default device IP address 192 168 1 1 If the upload was not successful the following screen w...

Страница 268: ...actory defaults of your EMG Refer to Section 1 4 5 on page 24 for more information on the RESET button 36 3 The Reboot Screen System restart allows you to reboot the EMG remotely without turning the p...

Страница 269: ...tions Section 37 4 on page 270 The 802 3ah screen lets you configure link OAM port parameters Section 37 5 on page 272 37 2 What You Need to Know The following terms and concepts may help as you read...

Страница 270: ...129 Maintenance Diagnostic Ping TraceRoute NsLookup LABEL DESCRIPTION URL or IP Address Type the IP address of a computer that you want to perform ping traceroute or nslookup in order to test a conne...

Страница 271: ...on which you want to enable the IEE 802 1ag CFM Maintenance Domain MD Level Select a level 0 7 under which you want to create an MA MEG ID Enter the Maintenance Entity Group Identifier This identifies...

Страница 272: ...bels in this screen Destination MAC Address Enter the target device s MAC address to which the EMG performs a CFM loopback and linktrace test Test Result Loopback Message LBM This shows Pass if a Loop...

Страница 273: ...d dying asp Link events are set in event notification PDUs Protocol Data Units and indicate when the number of errors in a certain given interval time number of frames number of symbols or number of e...

Страница 274: ...urned on 2 Make sure you are using the power adaptor or cord included with the EMG 3 Make sure the power adaptor or cord is connected to the EMG and plugged in to an appropriate power source Make sure...

Страница 275: ...device to its factory defaults See Section 1 4 5 on page 24 I cannot see or access the Login screen in the web configurator 1 Make sure you are using the correct IP address The default IP address is 1...

Страница 276: ...MG in the other session or ask the person who is logged in to log out 3 Turn the EMG off and on 4 If this does not work you have to reset the device to its factory defaults See Section 38 1 on page 27...

Страница 277: ...ccount information provided by your ISP and that it is enabled 4 Check that the LAN interface you are connected to is in the same interface group as the Ethernet WAN connection Network Setting Interfa...

Страница 278: ...between the AP and the wireless client Reduce the number of wireless clients connecting to the same AP simultaneously or add additional APs if necessary Try closing some programs that use the Internet...

Страница 279: ...279 PART III Appendices Appendices contain general information Some information may not apply to your device...

Страница 280: ...tion Please have the following information ready when you contact an office Required Information Product model and serial number Warranty Information Date that you received your device Brief descripti...

Страница 281: ...hilippines Zyxel Philippines http www zyxel com ph Singapore Zyxel Singapore Pte Ltd http www zyxel com sg Taiwan Zyxel Communications Corporation https www zyxel com tw zh Thailand Zyxel Thailand Co...

Страница 282: ...rk Zyxel Communications A S https www zyxel com dk da Estonia Zyxel Estonia https www zyxel com ee et Finland Zyxel Communications https www zyxel com fi fi France Zyxel France https www zyxel fr Germ...

Страница 283: ...oland Zyxel Communications Poland https www zyxel com pl pl Romania Zyxel Romania https www zyxel com ro ro Russia Zyxel Russia https www zyxel com ru ru Slovakia Zyxel Communications Czech s r o orga...

Страница 284: ...America Argentina Zyxel Communications Corporation https www zyxel com co es Brazil Zyxel Communications Brasil Ltda https www zyxel com br pt Colombia Zyxel Communications Corporation https www zyxel...

Страница 285: ...munications Corporation https www zyxel com me en North America USA Zyxel Communications Inc North America Headquarters https www zyxel com us en Oceania Australia Zyxel Communications Corporation htt...

Страница 286: ...dependent Basic Service Set IBSS The following diagram shows an example of notebook computers using wireless adapters to form an ad hoc wireless LAN Figure 187 Peer to Peer Communication in an Ad hoc...

Страница 287: ...wired connection between APs is called a Distribution System DS This type of wireless LAN topology is called an Infrastructure WLAN The Access Points not only provide communication with the wired net...

Страница 288: ...artially overlap however To avoid interference due to overlap your AP should be on a channel at least five channels away from a channel that an adjacent AP is using For example if your region has 11 c...

Страница 289: ...requested transmission Stations can send frames smaller than the specified RTS CTS directly to the AP without the RTS Request To Send CTS Clear to Send handshake You should only configure RTS CTS if t...

Страница 290: ...ailable on the EMG are data encryption wireless client authentication restricting access by device MAC address and hiding the EMG identity The following figure shows the relative effectiveness of thes...

Страница 291: ...cess point and the RADIUS server for user accounting Accounting Request Sent by the access point requesting accounting Accounting Response Sent by the RADIUS server to indicate that it has started or...

Страница 292: ...thentication that uses certificates for only the server side authentications to establish a secure connection Client authentication is then done by sending username and password through the secure con...

Страница 293: ...licant is the software that runs on an operating system instructing the wireless client how to use WPA At the time of writing the most widely available supplicant is the WPA patch for Windows XP Funk...

Страница 294: ...ntenna which propagates the signal through the air The antenna also operates in reverse by capturing RF signals from the air Positioning the antennas properly increases the range and coverage area of...

Страница 295: ...e The coverage area is torus shaped like a donut which makes these antennas ideal for a room environment With a wide coverage area it is possible to make circular overlapping coverage areas with multi...

Страница 296: ...0 1a2f 0015 2001 db8 1a2f 0 0 15 or 2001 db8 0 0 1a2f 15 Prefix and Prefix Length Similar to an IPv4 subnet mask IPv6 uses an address prefix to represent the network address An IPv6 prefix length spec...

Страница 297: ...of ff00 8 The following table describes some of the predefined multicast addresses The following table describes the multicast addresses which are reserved and can not be assigned to a multicast grou...

Страница 298: ...of the MAC address See the following example Identity Association An Identity Association IA is a collection of addresses assigned to a DHCP client through which the server and client can manage a se...

Страница 299: ...ion enables an IPv6 router to use the IPv6 prefix network address received from the ISP or a connected uplink router for its LAN The EMG uses the received IPv6 prefix for example 2001 db2 48 to genera...

Страница 300: ...address is unlink the address is considered as the next hop Otherwise the EMG determines the next hop from the default router list or routing table Once the next hop IP address is known the EMG looks...

Страница 301: ...DHCPv6 for IP address assignment you have to additionally install a DHCPv6 client software on your Windows XP Note If you use static IP addresses or Router Advertisement for IPv6 address assignment in...

Страница 302: ...er Example Enabling IPv6 on Windows 7 Windows 7 supports IPv6 by default DHCPv6 is also enabled when you enable IPv6 on a Windows 7 computer To enable IPv6 in Windows 7 1 Select Control Panel Network...

Страница 303: ...ur dynamic IPv6 address This example shows a global address 2001 b021 2d 1000 obtained from a DHCP server C ipconfig Windows IP Configuration Ethernet adapter Local Area Connection Connection specific...

Страница 304: ...type of IP protocol used by the service If this is TCP UDP then the service uses the same port number with TCP and UDP If this is USER DEFINED the Port s is the IP protocol number not the port number...

Страница 305: ...iles including large files that may not be possible by e mail H 323 TCP 1720 NetMeeting uses this protocol HTTP TCP 80 Hyper Text Transfer Protocol a client server protocol for the world wide web HTTP...

Страница 306: ...b REXEC TCP 514 Remote Execution Daemon RLOGIN TCP 513 Remote Login ROADRUNNER TCP UDP 1026 This is an ISP that provides services mainly for cable modems RTELNET TCP 107 Remote Telnet RTSP TCP UDP 554...

Страница 307: ...gin and terminal emulation protocol common on the Internet and in UNIX environments It operates over TCP IP networks Its primary function is to allow users to log into remote host systems VDOLIVE TCP...

Страница 308: ...ce pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate...

Страница 309: ...z is only for indoor use to reduce the potential for harmful interference to co channel mobile satellite systems For devices with detachable antenna s the maximum antenna gain permitted for devices in...

Страница 310: ...ent interdits pour l exploitation de l metteur Informations Antenne EMG6726 B10A Informations Antenne EMG8726 B10A Lorsque la fonction sans fil 5G fonctionnant en 5150 5250 MHz and 5725 5850 MHz est a...

Страница 311: ...014 53 EU Radio Equipment Directive RED Compliance information for wireless products relevant to the EU and other Countries following the EU Directive 2014 53 EU RED And this product may be used in al...

Страница 312: ...de una Autorizzazione Generale Consultare http www sviluppoeconomico gov it per maggiori dettagli Latvie u valoda Latvian Ar o Zyxel deklar ka iek rtas atbilst Direkt vas 2014 53 ES b tiskaj m pras b...

Страница 313: ...plicable collection point for the recycling of electrical and electronic devices For detailed information about recycling of this product please contact your local city office your household waste dis...

Страница 314: ...Sammlung von Produkt und oder seiner Batterie dazu beitragen nat rliche Ressourcen zu sparen und die Umwelt und die menschliche Gesundheit zu sch tzen El s mbolo de abajo indica que seg n las regulaci...

Страница 315: ...ts without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition Any replacement will consist of a new or r...

Страница 316: ...line to receive e mail notices of firmware upgrades and information at www zyxel com for global products or at www us zyxel com for North American products Open Source Licenses This product contains i...

Страница 317: ...request 226 C CA 201 292 call hold 232 233 call service mode 231 233 call transfer 232 233 call waiting 232 233 Canonical Format Indicator See CFI CCMs 269 certificate factory default 202 Certificate...

Страница 318: ...4 DNS server address assignment 76 Domain Name 168 Domain Name System see DNS Domain Name System See DNS DoS 186 DS field 149 230 DS dee differentiated services DSCP 149 230 dynamic DNS 170 wildcard 1...

Страница 319: ...ing 270 private 125 WAN 65 IP Address Assignment 75 IP alias NAT applications 168 IPv6 65 296 addressing 65 76 296 EUI 64 298 global address 296 interface ID 298 link local address 296 Neighbor Discov...

Страница 320: ...66 local 166 outside 166 port forwarding 154 port number 168 services 168 SIP ALG 162 activation 163 NAT example 169 Network Address Translation see NAT Network Map 60 network map 30 NNTP 168 non prox...

Страница 321: ...s 186 static route 127 129 171 silence suppression 228 Simple Network Management Protocol see SNMP Single Rate Three Color Marker see srTCM SIP 222 account 223 call progression 226 client 224 identiti...

Страница 322: ...cautions 102 NAT traversal 101 UPnP enabled Network Device auto discover 110 114 USA type call service mode 233 V VAD 228 Vendor ID 122 VID Virtual Local Area Network See VLAN VLAN 75 Introduction 75...

Страница 323: ...imitations 98 push button 95 wireless security 290 Wireless tutorial 42 wizard setup Internet 34 WLAN interference 288 security parameters 294 WPA 93 key caching 293 pre authentication 293 wireless cl...

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