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Web Configurator with MSC

Diagnostics

9-1

This chapter explains the ADSL line card’s Diagnostic screen.

9.1 Diagnostic

Overview

The ADSL line card’s diagnostic screen aids in troubleshooting.

9.2 Diagnostic

Screen

Click

Diagnostic

in the navigation panel and then the line card’s link in the

Diagnostic

screen to open the

ALC

Diagnostic

screen.

Use this screen to check the card’s error logs or reset the card.

Figure 9-1 Diagnostic Screen

Table 9-1 Diagnostic

LABEL DESCRIPTION

Slot (N)
Diagnostic

This is the card’s slot number.

DSL

Click this to go to the

DSL Diagnostic

screen

Diagnostic

Click this link to go to the first diagnostic screen.

Error Log

Click this button to display a log of events in the multi-line text box.

Chapter 9

Diagnostics

Содержание ALC-1024L

Страница 1: ...ALC1024 ADSL Line Card Version 2 05 DV 0 DW 0 August 2004 User s Guide...

Страница 2: ...yXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products o...

Страница 3: ...th the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will b...

Страница 4: ...act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warran...

Страница 5: ...fi ZyXEL Communications Oy Malminkaari 10 00700 Helsinki Finland info zyxel fr 33 0 4 72 52 97 97 www zyxel fr FRANCE 33 0 4 72 52 19 20 ZyXEL France 1 rue des Vergers Bat 1 C 69760 Limonest France s...

Страница 6: ...Alejandro Villegas 33 1 28043 Madrid Spain support zyxel se 46 31 744 7700 www zyxel se SWEDEN sales zyxel se 46 31 744 7701 ZyXEL Communications A S Sj porten 4 41764 G teborg Sweden support ua zyxe...

Страница 7: ...1 6 Hardware Telco 50 Connector Pin Assignments 1 5 1 7 Telco 50 Cable Telco 50 Connector Pin Assignments 1 7 Commands with MSC II Chapter 2 Commands with MSC 2 1 2 1 Command Line Interface with MSC O...

Страница 8: ...hannels 5 9 5 10 ALC Port Channel Setup Screen 5 9 5 11 IEEE 802 1x Authentication Introduction 5 12 Chapter 6 IEEE 802 1Q VLAN 6 1 6 1 IEEE 802 1Q VLAN Overview 6 1 6 2 ALC Static VLAN Setup Screen 6...

Страница 9: ...ALC1024 User s Guide Table of Contents ix 10 5 Recovering the Firmware 10 2 Index IV Index A...

Страница 10: ...data Command Example 3 4 Figure 3 3 Lineinfo Command Example 3 4 Figure 3 4 Lineperf Command Example 3 6 Figure 3 5 List Profiles Command Example 3 8 Figure 4 1 Login Screen 4 1 Figure 4 2 Change Pass...

Страница 11: ...up Screen 6 1 Figure 6 2 ALC Edit Static VLAN Screen 6 2 Figure 6 3 ALC Management VLAN Edit Screen 6 4 Figure 7 1 Card Firmware Upgrade 7 1 Figure 8 1 ALC Statistics Screen 8 1 Figure 8 2 ALC Hardwar...

Страница 12: ...Line Card 4 4 Table 5 1 Maximum Transfer Rates of the ADSL Ports 5 1 Table 5 2 ALC Port Setup 5 3 Table 5 3 ALC Profile Setup 5 5 Table 5 4 ALC Edit Profile 5 6 Table 5 5 ALC Edit Port Setup 5 8 Table...

Страница 13: ...or 8 2 Table 8 3 ALC Port Statistics 8 4 Table 8 4 ALC Channel Statistics 8 6 Table 8 5 ALC 802 1Q VLAN Status 8 7 Table 9 1 Diagnostic 9 1 Table 9 2 ALC Diagnostic DSL 9 2 Table 10 1 Troubleshooting...

Страница 14: ...entions Mouse action sequences are denoted using a comma For example click Start Settings Control Panel Network means first you click Start click or move the mouse pointer over Settings then click or...

Страница 15: ...onfigurator Online Help Embedded web help for descriptions of individual screens and supplementary information IES 2000 or IES 3000 User s Guide Refer to the IES 2000 or IES 3000 User s Guide for dire...

Страница 16: ......

Страница 17: ...ALC1024 Overview I Part I ALC1024 Overview This part introduces the general features default settings and hardware of the ADSL line card...

Страница 18: ......

Страница 19: ...r surges and lightening on the telephone lines Use other surge protection on the telephone lines if you do not use the ADSL splitter card Please contact your distributor or customer support if you hav...

Страница 20: ...er incoming frames based on MAC Media Access Control address es that you specify You may enable disable the MAC filter on specific ports You may specify up to ten MAC addresses per port MAC Media Acce...

Страница 21: ...e following are the settings of the default profile Name DEFVAL Profile Status Active Downstream ADSL settings Target Signal Noise Ratio 6 db Maximum Signal Noise Ratio 31 db Minimum Signal Noise Rati...

Страница 22: ...Descriptions LED COLOR STATUS DESCRIPTION PWR Green On The system is up Off The system is off or not receiving power ALM Red Blinking The line card s temperature and voltage monitoring hardware has fa...

Страница 23: ...1024 61L 63L 2 2 kg ASC1024 8 kg 1 6 Hardware Telco 50 Connector Pin Assignments The following diagram shows the pin assignments of the Telco 50 connectors on the ADSL line card the ADSL splitter card...

Страница 24: ...orts and matching pin numbers for the hardware Telco 50 connectors Table 1 4 Hardware Telco 50 Connector Port and Pin Numbers PORT NUMBER PIN NUMBER 1 25 50 2 24 49 3 23 48 4 22 47 5 21 46 6 20 45 7 1...

Страница 25: ...tter card The following diagrams show the pin assignments that you need to have on the Telco 50 connectors on the Telco 50 cables See Table 1 5 for a list of the pin assignments 1 7 1 Telco 50 Cable T...

Страница 26: ...Assignments The IES 3000 Telco 50 cable s left Telco 50 connector connects to the DSL line card Figure 1 7 IES 3000 Telco 50 Cable Left Telco 50 Connector Pin Assignments Table 1 5 Telco 50 Cable Tel...

Страница 27: ...erview 1 9 Table 1 5 Telco 50 Cable Telco 50 Pin Assignments PORT NUMBER PIN NUMBER 8 18 43 9 17 42 10 16 41 11 15 40 12 14 39 13 13 38 14 12 37 15 11 36 16 10 35 17 9 34 18 8 33 19 7 32 20 6 31 21 5...

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Страница 29: ...mmands with MSC II Part II Commands with MSC This part gives information on commands to use and how to use the web configurator to configure and manage the ADSL line card with the Management Switch Ca...

Страница 30: ......

Страница 31: ...e command line interface CI command 6 The symbol means or 2 1 1 Saving Your Configuration with MSC Always remember to save your configuration using the following syntax 192 168 1 1 config save Do not...

Страница 32: ...n if the card s power is turned off Run time memory is lost when the card s power is turned off Use the lcman commands to configure the line cards You only need to use lcman command slot subcommands f...

Страница 33: ...to delete a history of alarm statistics port show slot Displays a line card s port settings enable slot port Turns on a subscriber port disable slot port Turns off a subscriber port set slot port prof...

Страница 34: ...ter disable slot port Turns off the MAC count filter set slot port count Sets the MAC count filter for a specific port isolate enable disable Enables or disables port isolation All connected dot1x sho...

Страница 35: ...ast frames Command slot Sends commands to the line card in the specified slot lineinfo port This command shows the statistics of the specified DSL ports lineperf port This command shows the line quali...

Страница 36: ...gs enable Turns on 802 1X for the whole system disable Turns off 802 1X for the whole system port enable slot port Turns on 802 1X for specific ports port disable slot port Turns off 802 1X for specif...

Страница 37: ...port default priority settings frametype show slot Displays frame type tag settings frametype set slot port all tag Sets the frame type for a specific port pktfilter show slot Displays packet type fi...

Страница 38: ...vpi vci Displays channel status of all DSL lines stat chs port Displays channel status of a DSL line linedata port Displays the line data load per symbol tone linerate port Displays the line rate sho...

Страница 39: ...fferent profile see the set port command However due to noise and other factors on the line the actual rate may not reach the maximum that you specify Even though you can specify arbitrary numbers in...

Страница 40: ...iability remember to disable a port when it is not in use 3 2 3 Port Enable Command Syntax lcman port enable slot port where slot port slot and or port number ras lcman port show 3 slot3 alc 63 port e...

Страница 41: ...ty of the connection whether a given sub carrier loop has sufficient margins to support ADSL transmission rates and possibly to determine whether certain specific types of interference or line attenua...

Страница 42: ...ed to fast interleaved 0 0 Upstream Parity byte assigned to fast interleaved 0 0 Downstream Symbols assigned to fast interleaved 0 0 Upstream Symbols assigned to fast interleaved 0 0 Down up stream De...

Страница 43: ...n this case the subscriber s ADSL modem or router during negotiation provisioning message interchanges This information can help in identifying the subscriber s ADSL modem or router The country code i...

Страница 44: ...r of end forward error correction count nfec The number of end forward error count nblks The number of blocks transmitted nsec The number of seconds the connection has been up n es The number of error...

Страница 45: ...gin 0 31db down min rate The minimum ADSL downstream transmission rate The profile is a table that contains information on ADSL line configuration Each entry in this table reflects a parameter defined...

Страница 46: ...5 List Profiles Command Example 3 2 10 Port Set Command The port set command varies depending on your line card models Syntax lcman port set slot port profile gdmt t1413 glite auto lcman port set slot...

Страница 47: ...te regardless of the configured numbers An example is shown next ras lcman port set 3 1 debug anxb This command sets ADSL port 1 on the line card in slot 3 to have the debug profile in anxb mode 3 2 1...

Страница 48: ...Commands with MSC 3 10 ADSL Port Commands...

Страница 49: ...rator with MSC III Part III Web Configurator with MSC This part gives information on commands to use and how to use the web configurator to configure and manage the ADSL line card with the management...

Страница 50: ......

Страница 51: ...DSL line card screens 4 2 Accessing the Web Configurator Use Internet Explorer 5 5 and later or Netscape Navigator 6 and later versions Use the following instructions to log on to the web configurator...

Страница 52: ...ssword if it is still set to the default Figure 4 2 Change Password Screen 4 3 Home Screen Figure 4 3 Home Screen This is the web configurator s home screen Click a link on the navigation panel to go...

Страница 53: ...you can view error logs Logout Click this to exit the web configurator 4 4 Screens Overview The following table lists the various web configurator screens that pertain to the ADSL line card Table 4 2...

Страница 54: ...to open the configuration screen Figure 4 4 Select a Line Card Table 4 3 Select a Line Card LABEL DESCRIPTION Slot ID This is the slot number Module Type Click a link in this column to go to the port...

Страница 55: ...ith MSC Introduction 4 5 Figure 4 5 ALC Port Setup Screen Click a link labeled Up to go to a screen on the next higher level For example click Up in the ALC Edit Port Setup screen see Figure 4 6 to go...

Страница 56: ...Web Configurator with MSC 4 6 Web Configurator with MSC Introduction Figure 4 6 ALC Edit Port Setup Screen...

Страница 57: ...d from the subscriber s ADSL modem or router 5 4 Profiles A profile is a table that contains a list of pre configured ADSL settings Each ADSL port has one and only one profile assigned to it at any gi...

Страница 58: ...imum rate of an individual ADSL port by modifying its profile see the ALC Edit Profile screen or assigning the port to a different profile see the ALC Edit Port Setup screen However due to noise and o...

Страница 59: ...tup LABEL DESCRIPTION Profile Setup Click this link to go to the card s Profile Setup screen 802 1x Setup Click this link to go to this card s 802 1x Setup screen Packet Type Filter Click this link to...

Страница 60: ...ate Kbps This field shows the maximum upstream speed that is configured for this port Downstream Rate Kbps This field shows the maximum downstream speed that is configured for this port Channels This...

Страница 61: ...4 kilobits per second Kbps are supported Downstream Max Rate Kbps This is the maximum downstream transfer rate for the ports that belong to this profile Speeds from 32 to 8160 Kbps are supported Add C...

Страница 62: ...transmission error correction Reed Solomon is necessary due to a less than ideal telephone line Upstream The following parameters relate to upstream transmissions Max Rate Kbps Type a maximum upstrea...

Страница 63: ...than the maximum downstream transfer rate Latency Delay ms Configure this field when you set the Latency Mode field to interleave Type the number of milliseconds 1 255 of interleave delay to use for u...

Страница 64: ...the priority value 0 to 7 to add to incoming frames without a 802 1p priority tag Profile Use the drop down list box to select a profile to assign to this port A profile is a list of settings that you...

Страница 65: ...VLAN on the ALC for voice on the port Use the ALC Edit Port Channel Setup screen to Configure a channel on the port for voice service Set the channel to use the PVID of the static VLAN you configured...

Страница 66: ...nnel on this port Click a link in the VPI VCI column to open a screen where you can edit the VPI VCI settings PVID This is the PVID Port VLAN ID assigned to untagged frames or priority frames 0 VID re...

Страница 67: ...port VCI This field displays the Virtual Circuit Identifier for this port Super Channel The IES forwards frames belonging to VLAN groups that are not assigned to specific channels to the super channel...

Страница 68: ...he ADSL line card s link to open the card s Port Setup screen Step 2 Click the 802 1x link in the ALC Port Setup screen to go to the card s 802 1x Setup screen Use the 802 1x Setup screen to view the...

Страница 69: ...TION Up Click this link to go to the card s Port Setup screen Active This read only field shows whether or not IEEE 802 1x authentication is enabled on the MSC1000 Port Number Click a port s index num...

Страница 70: ...rname and password to stay connected to the port Reauthentication Timer This field displays how often a subscriber has to re enter his or her username and password to stay connected to the port 5 11 2...

Страница 71: ...ly re enter his or her username and password to stay connected to the port some IEEE 802 1x clients do this automatically Reauthentication Timer Specify how often 60 65535 seconds a subscriber has to...

Страница 72: ...ividual ports Packet Type This field displays Accept All when all kinds of packets are allowed on the port This field displays Accept PPPoE Only when only PPPoE packets are allowed on the port 5 11 4...

Страница 73: ...rt Setup screen ADSL N N identifies the individual port Accept All Select Accept All to allow this port to accept all kinds of packets Accept PPPoE Only Select Accept PPPoE Only to allow this port to...

Страница 74: ...Enabled This field tells whether or not filtering has been enabled for that port Filter Entry Count This field displays how many static MAC addresses are specified for the port 5 11 6 MAC Filter Entry...

Страница 75: ...addresses that are set for this port Add Click this button to add the MAC address in the edit box to the list in the list box Delete Select a MAC address in the list box and click this button to dele...

Страница 76: ...xx xx where x is a number from 0 to 9 or a letter from a to f in this field The MAC address cannot be a multicast or broadcast address Then click Apply Apply Click Apply to save your changes Reset Cl...

Страница 77: ...ort number Click an entry to go to a screen to edit the number of MAC addresses that may be learned on that port Filtering Enabled This field tells whether or not MAC address count filtering has been...

Страница 78: ...MAC address count filtering on this port Max MAC Count Use this field to limit the number of MAC addresses that this port may dynamically learn For example if you are configuring port 2 and you set t...

Страница 79: ...ority Type the priority value 0 to 7 to add to incoming frames without a 802 1p priority tag Profile Use the drop down list box to select a profile to assign to this port A profile is a list of settin...

Страница 80: ...ceptable Frame Type Select All if you want the port to accept both tagged and untagged incoming frames on this port Choose Tagged if you want the port to accept just tagged incoming frames on this por...

Страница 81: ...the same group s the traffic must first go through a router 6 2 ALC Static VLAN Setup Screen Click VLAN Setup in the navigation panel and then a card s link in the VLAN Setup screen to open the ALC St...

Страница 82: ...n the navigation panel and then a card s link in the VLAN Setup screen Click the Add button or a VLAN ID in a card s Static VLAN Setup screen to open this screen Use this menu to set up 802 1Q VLAN pa...

Страница 83: ...f you want that port to join this VLAN group using GVRP Fixed Fixed registration ports are permanent members of this VLAN group Forbidden Select forbidden for a port to block that port from joining th...

Страница 84: ...VLAN when you click Apply below Clear this check box and click Apply below to disable this VLAN without having to delete it Port Number This field displays the port number Forbidden Select forbidden...

Страница 85: ...firmware Click Up to go to the Firmware Upgrade screen Do not interrupt the upgrade process as it may permanently damage the card The card automatically restarts when the upgrade process is complete...

Страница 86: ......

Страница 87: ...information about the card and to access other screens with more detailed statistical information Figure 8 1 ALC Statistics Screen Table 8 1 ALC Statistics LABEL DESCRIPTION Statistics Click this lin...

Страница 88: ...nitor in the card s Statistics screen to open the ALC Hardware Monitor screen Use the hardware performance statistics in this screen for hardware troubleshooting If the card s ALM led is on use this s...

Страница 89: ...red at this point Min This field displays the minimum voltage measured at this point Tolerance A tolerance of five percent is the acceptable deviation from the nominal voltage Status Normal indicates...

Страница 90: ...Down for the DSL ports that are not connected State This field shows whether a port is turned on enable or off disable TxPkts This field shows the number of packets transmitted by this port since the...

Страница 91: ...efreshes You may change the refresh interval by typing a new number in the text box and then clicking Set Interval Stop Click Stop to halt system statistic polling on this card 8 2 3 Channel Statistic...

Страница 92: ...blished Tx Cells This field shows the number of ATM cells transmitted by this port on this individual channel since the DSL connection was last established Rx Cells This field shows the number of ATM...

Страница 93: ...this VLAN are listed here in numerical order separated by commas Elapsed Time This field shows how long it has been since a normal VLAN was registered or a static VLAN was set up Status This field sh...

Страница 94: ...tor with MSC 8 8 Statistics Table 8 5 ALC 802 1Q VLAN Status LABEL DESCRIPTION Next Page Click Next Page to show the subsequent screen of VLAN status information if there is more than one screen of VL...

Страница 95: ...card s link in the Diagnostic screen to open the ALC Diagnostic screen Use this screen to check the card s error logs or reset the card Figure 9 1 Diagnostic Screen Table 9 1 Diagnostic LABEL DESCRIPT...

Страница 96: ...Table 9 2 ALC Diagnostic DSL LABEL DESCRIPTION Up Click this link to go to the card s Diagnostic screen Port This refers to the DSL port number Local Loopback Click this to perform a local loopback t...

Страница 97: ...r with routing mode make sure it is using ENET ENCAP 2 Check the line card s VLAN configuration see the chapter on VLAN 3 Ping the line card from the computer behind the DSL modem or router 4 If you c...

Страница 98: ...save it in a folder on your computer Step 2 Connect your computer to the console port and use terminal emulation software configured to the following parameters VT100 terminal emulation 9600 bps No p...

Страница 99: ...to restart the ALC1024 The console port speed automatically changes back to 9600 bps when the ALC1024 restarts Step 12 After the ALC1024 restarts put the management switch card back into the Integrat...

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Страница 101: ...Index IV Part IV Index This part provides an index of important terms...

Страница 102: ......

Страница 103: ...and Shells 2 1 changing 2 2 Commands with MSC 2 1 Config Save Command 2 1 Configured Vs Actual Rate 3 1 Console Port 10 2 Control 5 14 5 15 Copyright ii Customer Support v D Default 802 1p Priority 5...

Страница 104: ...Media Access Control Filter 1 2 MAC Count Filter 1 2 MAC Count Filter Edit 5 21 MAC Count Filter Setup 5 20 MAC Filter Entry Add 5 19 MAC Filter Entry List 5 18 MAC Filter Setup 5 17 Management Switch...

Страница 105: ...er 1 2 SYS 1 4 T Taiwanese BSMI A Warning iii Target SNR db 5 7 Telco 50 Cable Pin Assignments 1 7 Terminal emulation 10 2 Terminal Emulation 10 2 Trademarks ii Troubleshooting 10 1 TxPkts 8 4 U Upstr...

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