Appendix D: Troubleshooting
155
Verify that the jack the phone cord is connected to is enabled
for DSL service. Check with your service provider.
Your phone cord may be defective. Replace the phone cord
with a known good one.
Check that you have phone filters on all the phones and fax
machines using the same ADSL line as the X6v
.
These devices
can produce noise and interfere with your ADSL connection
when they are off-hook.
Problem
I cannot log into the
Zoom Configuration Manager
. I have
typed
http://192.168.0.1
, but I am not prompted for a User Name
and Password.
Solution
There are several issues that could cause this problem. Check these
items:
If you are using a Macintosh or Linux computer, your TCP/IP
settings may not be properly configured. See page 146 for
more information.
If you are using Mac OS X 10.3 and above, renew your
IP
address: Point to System Preferences
, then choose
Network
. Click the
Configure
button and then the
Renew
DHCP Lease
button.
If you are using a Windows computer, perform a
Release/Renew
operation:
Windows 2000/XP:
From the desktop, click the
Start
button,
then point to
Programs
, point to
Accessories
, and then select
Command Prompt
. Type
ipconfig /all
and press the
Enter
key on your keyboard. In the subsequent dialog box, make sure
the
NIC adapter
is highlighted in the drop-down list, click
Renew
, and then click
Release
. Then type
192.168.0.1
into
your browser’s address bar, and the
Authentication
box
should display.
For Windows 95/98/Me:
From the desktop, click the
Start
button and the point to
Run
. Type
winipcfg
, and click
OK
. In
the subsequent dialog box, make sure the NIC adapter is
highlighted in the drop-down list, click
Renew
, and then click
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