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22

  

 6.2 I  Error codes 

• 

The error codes are displayed both on the control box and in the iAquaLink™ app.

• 

Follow the troubleshooti ng soluti ons suggested below; they can also be accessed in the iAquaLink™ app: press 

when an error code appears.

Display on 

control box

Display in the 

iAquaLink™

app

Soluti ons 

1

2

3

Pump motor

Right tracti on motor

Left  tracti on motor

• 

Check that debris or the cable is not preventi ng the brushes from 

rotati ng freely.

• 

Check that nothing is interfering with the cable connecti on area.

• 

Rotate each wheel by a quarter of a turn in the same directi on unti l 

it rotates smoothly

• 

If  this  fails  to  solve  the  problem,  contact  your  retailer  for  a  full 

diagnosis.

4

Pump motor

consumpti on

•  Check that no debris or hair is blocking the propeller.

• 

Clean the fi lter thoroughly.

• 

If  this  fails  to  solve  the  problem,  contact  your  retailer  for  a  full 

diagnosis.

5

6

Right tracti on motor 

consumpti on

Left  tracti on motor 

consumpti on

• 

Check that debris or the cable is not preventi ng the brushes from 

rotati ng freely.

• 

Check that nothing is interfering with the cable connecti on area.

• 

Rotate each wheel by a quarter of a turn in the same directi on unti l 

it rotates smoothly

• 

If  this  fails  to  solve  the  problem,  contact  your  retailer  for  a  full 

diagnosis.

8

Cleaner out of the water

• 

Turn the cleaner off .

• 

Clean the fi lter thoroughly.

• 

Put it back in the water, shaking to release the air bubbles.

• 

Restart the cycle. 

• 

If this fails to solve the problem, please contact your retailer for a full 

diagnosis.

N/A

N/A

• 

The cleaner did not fi nish its cycle correctly. 

• 

Restart a cleaning cycle

10

Communicati on

•  Disconnect and reconnect the cleaner.

• 

Check that the cable is properly connected to the control box.

• 

Check that nothing is interfering with the cable connecti on area.

• 

If  this  fails  to  solve  the  problem,  contact  your  retailer  for  a  full 

diagnosis.

N/A

Connecti on error

• 

Check the status of the LAN/WEB LEDs on the control box and follow 

the steps described in the table“6.3 I  Troubleshooti ng the connecti on 

to the iAquaLink™ app".

N/A

A red dot appears in the 

"My appliances" list

• 

Appliance 

not 

plugged 

in 

or 

not 

connected 

to 

the 

home 

Wi-Fi 

network.

If the dot is red when the control box is plugged in and if the 

LAN and WEB icons are lit up, refresh the screen (by swiping 

downwards).

• 

If the dot turns green: the appliance is ready for use.

If the problem conti nues contact your retailer: 

Deleti ng an error code

Using the control box:

• 

Aft er following the troubleshooti ng soluti ons, press any key to delete the error code (except the 

“Wi-Fi Direct”

butt on.

From the iAquaLink™ app:

• 

Aft er following the troubleshooti ng soluti ons, press 

Delete Error.

EN

Содержание Vortex iQ

Страница 1: ...Instructions for installation and use English Electric pool cleaner Translation of the original instructions in French H0605500 REVC 2019 10 EC11 More documents on www zodiac com Vortex iQ EN ...

Страница 2: ...tions check that The input voltage required indicated on the appliance information plate corresponds to the mains power supply voltage The mains power supply is compatible with the electricity requirements of the appliance and is correctly grounded The plug where applicable is suitable for the socket In the event of abnormal operation or the release of odours from the appliance turn it off immediat...

Страница 3: ...1 6 2 I Error codes 22 6 3 I Troubleshooting the connection to the iAquaLink app 23 Before handling the appliance it is vital that you read this installation and user manual as well as the warnings and warranty booklet delivered with the appliance Failure to do so may result in material damage or serious or fatal injury and will void the warranty Keep and pass on these documents for reference duri...

Страница 4: ...I Description A Cleaner floating cable Front rear driving wheels 4WD B Control box C Caddy kit D 100µ fine debris filter 200µ large debris filter 60µ very fine debris filter E Protective cover Included Optional extra x2 x2 x2 x2 ...

Страница 5: ...aner uses a double insulated design An appliance using such a design has been devised such that no grounding is necessary between the appliance and its power supply This type of design attenuates the user s exposure to potentially hazardous electrical conditions without resorting to a grounded earthed metal casing It involves using two layers of insulating material surrounding the live electric pa...

Страница 6: ...5 Installation 2 1 I Set up 3 5 metres Minimum Control box Caddy Cleaner Floating cable Plug Power cord iAquaLink remote control ...

Страница 7: ...6 2 2 l Assembling the caddy Tool free assembly Lightly tighten the nut x2 x2 x2 Finish tightening the nut EN ...

Страница 8: ...ance must operate in pool water with the following properties Water temperature Between 15 C and 35 C pH Between 6 8 and 7 6 Free chlorine 3 mg l When the pool is dirty especially when commissioning remove the largest debris using a net in order to optimise the appliance s performances Remove any thermometers toys and other objects that might damage the appliance 3 3 I Immersing the cleaner Roll o...

Страница 9: ...alled in a floodable area keep it at least 3 5 metres away from the edge of the pool and avoid exposing it to direct sunlight Place the control box near the socket Unscrew the protective cap see image Connect the floating cable to the control box and lock it in place by turning the ring only in the clockwise direction to prevent damage to the floating cable seeimage Make sure that the connector is fu...

Страница 10: ...cleaned Floor only Bottom sides water line Water line Surface to be cleaned Bottom sides water line Button Wi Fi direct LED on when Wi Fi direct mode is activated LEDs on when the connection is confirmed LAN Home Wi Fi connection WEB Internet connection Filter full indicator Display the remaining cleaning time and error codes Lift System remove from pool mode Start Stop cleaning cycle ...

Страница 11: ...exit standby mode Standby mode does not stop the appliance if it is in a cleaning cycle 3 6 1 Choice of cleaning mode By default a cleaning mode Floor walls water line is pre configured the symbols are illuminated and the cleaning time is displayed on the screen The cleaning cycle can be modified before the appliance starts or while it is operating The new mode will be started immediately and the re...

Страница 12: ...n store it with the control box away from sunlight and any splashes A protective cover is available as an option see image 3 6 3 Remove from pool mode This function enables the cleaner to return to an exact point at the edge of the pool When it climbs the wall the cleaner sprays a jet of water behind it to make it lighter as it exits the pool Direct the cleaner towards the required pool wall then ...

Страница 13: ...user has sent you an invitation code then follow the instructions displayed in the app Press the Wi Fi Direct the instructions displayed in the app button on the control box The LED lights up to indicate that the smartphone can now connect to the control box The LED of the Wi Fi Direct button switches off automatically after 3 minutes Press the Wi Fi Direct Wi Fi Direct button on the control box on...

Страница 14: ...y yourself as the primary user of the cleaner or click on Pass The primary user has access to all the cleaner s functions in the iAquaLink app The primary user can invite other users family members service company etc and give them access so that they can remotely control the cleaner 4 3 I iAquaLink remote control 4 3 1 Home screen Cleaner status Selected cleaning mode Start stop cleaning Remainin...

Страница 15: ... Intense Press Save to save the new settings or X to cancel Press X to return to the home screen The new cleaning mode will take effect for the cleaning cycle in progress and all future cycles The cleaning cycle time may vary depending on the selected settings 4 3 4 Remote control mode The cleaner can be controlled using your smartphone or tablet as a remote control Use the remote control mode only...

Страница 16: ...Programming or cancelling cleaning cycles Cleaning cycles may be programmed to repeat You are strongly encouraged to remove and clean the filter after each cleaning cycle From the app s home screen select Next cycle or go to Parameters and select Changer timers Select the day of the week Only one programme can be set per day Select the start time for the cleaning cycle The time display can be custo...

Страница 17: ... connection Wi Fi Direct mode stops after 10 minutes The iAquaLink app can only be used by one user at a time in Wi Fi Direct mode Go to the menu with the three bars and select My Appliances Press then Add cleaner Select Wi Fi Direct Press the Wi Fi Direct button on the control box The LED lights up to indicate that the smartphone can now connect to the control box The LED of the Wi Fi Direct butt...

Страница 18: ...d the brushes every 2 years to preserve the integrity of the appliance and guarantee optimum performance 5 2 I Cleaning the filter The cleaner s performance may be reduced if the filter is full or dirty Clean the filter with clean water after each cleaning cycle If the filter is blocked clean it with an acid solution spirit vinegar for example It is recommended that you do this at least once a year si...

Страница 19: ...aner from the power supply Disconnect the cleaner from the power supply Loosen the screw on the grid see image Remove the grid see image Remove the flow guide carefully see image To remove the propeller wear gloves and hold the end of the propeller carefully when pushing it see image Remove all debris hair leaves stones etc which may be blocking the propeller EN ...

Страница 20: ...rushes are worn and must be replaced To remove worn brushes remove the tabs from the holes in which they are fixed see image To fit new brushes start by fitting the side without tabs under the brush holder see image Roll the brush around its support slide the tabs into the attachment holes and pull on the end of each tab until its edge passes through the slit see image Cut the tabs using a pair of sc...

Страница 21: ...20 5 5 I Changing the tyres EN ...

Страница 22: ...inally did The filter is full or dirty clean it The filter is clogged change it The tyres are worn replace them Even though the water seems clear microscopic algae are present in your pool They are not visible to the naked eye and they make the walls slippery and prevent the appliance from climbing Carry out shock chlorination and slightly reduce the pH Do not leave the appliance in the water during...

Страница 23: ...tact your retailer for a full diagnosis 7 8 Cleaner out of the water Turn the cleaner off Clean the filter thoroughly Put it back in the water shaking to release the air bubbles Restart the cycle If this fails to solve the problem please contact your retailer for a full diagnosis N A N A The cleaner did not finish its cycle correctly Restart a cleaning cycle 10 Communication Disconnect and reconnect ...

Страница 24: ...i router then plug it back in Using a laptop go into Configuration Panel to see the status of your network connections Check the strength of the wireless network signal on the laptop by checking the status of the control box connection Install the iAquaLink app using a smartphone or tablet Check the strength of the wireless network signal on the mobile device by checking the status of the control b...

Страница 25: ...er the LEDs come back on Check the internet connection the network may be down The LAN WEB LEDs are flashing A software update is in progress The LEDs may flash for 10 minutes until the update is complete There may be several reasons for a weak Wi Fi signal The distance between the router box and the cleaner s control box The type of router box The number of walls separating the router box from the ...

Страница 26: ...u cedex France Simplifi ed joint stock company with sole shareholder and a share capital of 1 267 140 SIREN 395 068 679 TCR PARIS Votre revendeur Your retailer Modèle appareil Appliance model Numéro de série Serial number Pour plus d informations enregistrement produit et support client For more information product registration and customer support www zodiac com ...

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