18
Installation instructions & user manual
806143UK V1.00 July 2019 - HydroChill HC45
Technical support
Tel: 0345 6 005 005 Email: [email protected] www.zipwater.co.uk
Cleaning
•
Cleaning of the tap and dispensing outlets must only be undertaken with a clean
sanitised cloth or disposable sanitise wipe, no chemicals should be sprayed onto the tap
at any time
• Never use strong, corrosive or abrasive cleaning materials on the HydroChill tap or
Command Centre. Wipe clean the outer surfaces with a sponge or a soft cloth using
a mild soap and water.
• The air inlet filter on the side of the Command Centre needs to be kept free of dust
and lint to permit free flow of air. See Air inlet screen, page 17.
Service & general maintenance
There are no user serviceable parts but there are dangerous voltages present within the Command Centre.
All service work must only be carried out by a suitably qualified and experienced trades-person.
• Before calling for service, check that both the water and electricity supplies are turned on and functional.
• Call Zip customer service on 0345 6 005 005 for assistance, service, spare parts and enquiries.
• Zip offers a fully inclusive service plan, HydroCare will take care of all routine maintenance and service work,
including filter replacements, sanitisation, electrical safety inspections as well as general maintenance of your
HydroTap, please visit zipwater.co.uk/HydroCare or contact Zip on 0345 6 005 005 for more information.
• The Zip filter should be replaced at least every 12 months, at the rated capacity or sooner if you notice a
persistent reduction in water flow from the tap or an unpleasant taste or odour in the water. As stated on the
filter cartridge.
• For safe operation, thoroughly flush the HydroTap after periods of non-use longer than 48 hours.
• Not changing the filter cartridges when required may affect the water quality.
• Sanitisation should be carried out at all filter changes, at least at intervals of no more than 12 months.
•
Troubleshooting table
Symptom
Possible
Cause
Solution
No water supplied
Mains water not connected or turned on
Connect or turn on water supply.
Water pressure regulator failed
Contact local Zip Service Provider.
Unit frozen up
Contact local Zip Service Provider.
Internal water leak
Contact local Zip Service Provider.
Water not chilled
No power
Restore power to the unit.
Thermostat faulty or out of calibration.
Contact local Zip Service Provider.
Insufficient cooling air flow through the
refrigeration system
Check and clean air inlet screen.
Refrigeration failure
Contact local Zip Service Provider.
Rated chilled water capacity has been
exceeded
Allow unit sufficient time to recover.
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