P A G E 4 8
206-3643
Troubleshooting
Symptoms
Possible Cause(s)
Possible Solution(s)
See page(s)
Picture Reception
Poor or no picture.
• TV station problems.
-Try a different channel.
22/23
• Video menu not adjusted properly. -Check Video menu option settings.
33
Local interference.
• Check for disturbing source.
The following may cause image problems or distortion:
Electrical appliances, powerful lights, cars, trucks; computers or
portable phones; medical equipment
• Appliance too close to TV.
-If possible increase the distance between your Destination II PC/TV
and the offending appliance. Or shut one of them off.
Poor or no color.
• Sub-standard broadcast.
-Try a different channel.
22/23
• Sub-standard cable signal.
-Notify cable company of reception problem.
-If a VCR is connected, play a tape.
Picture wobbles or drifts.
• CATV not connected, loose.
-Make or tighten connection.
16 - 19
• Local interference.
-Try different channel. Turn off interfering appliance.
22/23
• Scrambled CATV channel.
-Tune to unscrambled channel.
22/23
No CATV reception.
• Cable not connected.
-Connect cable to UHF/VHF.
16 - 19
• Cable service interrupted.
-Contact cable service.
• Antenna set, not CATV.
-Select CATV in Setup menu, run Auto Program.
21
Normal picture, poor
• Audio Muted.
-Press MUTE or volume right key to increase sound level.
23
or no sound.
• Broadcast problem.
-Try a different channel.
22/23
• A/V cables incorrectly connected.
-Install the Audio A/V cables correctly
16 - 19
• Audio Out cables wrong.
-Install external amplifier cables correctly.
20
• Speakers turned off.
-Turn speakers on in the Audio menu.
32
• No 2nd Audio/SAP on program.
-Choose another audio mode option or a different program.
32
Snowy or Poor Picture
• Wrong Ant. connection/location.
-Move antenna, check connection/location.
16 - 19
• TV/VCR button set wrong.
-Set TV/VCR button on your VCR correctly.
16 - 19
• Wrong tuning mode.
-Are you in TV or cable tuning mode, and should be in the other?
• Wrong output channels selected.
-Set output channels on all A/V equipment to same channel (3 or 4).
• Loose connection.
-Check that all connections are tight.
• Broadcast problem.
-Try another channel.
22/23
• Video menu options set wrong.
-Make sure Video menu brightness controls are set properly
33
TV turns On.
• Alarm set to turn TV on.
-Turn TV off.
30
TV turns Off.
• Sleep Timer turned TV Off.
-Turn TV back on.
36
Some quick and easy tips to resolving problems
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