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Corona process | User Manual
Help in case of faults
Corona process
6 Help in case of faults
In case of malfunctions of any kind, consult the diagnostic tool of
InProcess
.
Send the corresponding information to our Service Department
([email protected]).
If the connection to
InProcess
is not available, perform a ping test on the system.
Communicate the results of this test to our Service Department.
Error
Cause
Remedy
Communication interrupted
• Damaged Ethernet cable
• False IP settings
• Interference caused by surrounding
networks
• Unstable power supply
• Check Ethernet cable
• Check IP settings
• Use separate network
(no company network)
• Check grounding,
replace power supply
No illumination light beam
present
• Lamp is off
• Defective lamp
• Motor doesn't respond
• Check whether the measuring
system is initialized via the software,
check the status LED and the power
supply
• Change to the spare lamp and
replace the default lamp if necessary
(only by instructed personnel)
• Switch measuring system off and
on / Restart software
Signal strength too weak
• Distance between sample and
measuring system too great
• Protective window dirty
• Motor doesn't respond
• Lamp has reached the end of its life
• Optimize measuring distance
• Clean protective window,
use air flushing if necessary
• Switch measuring system off and
on, restart software
• Change to the spare lamp and
replace the default lamp if necessary
(only by instructed personnel)
Signal too high
• Sample reflects too strongly
• Install measuring system at a slight
angle to the sample
Repeatability of measured
values too poor
• Signal-to-noise ratio too low
• Measuring time too long
• Optimization or adaptation of
integration time
• See fluctuating measured values
Fluctuating measured values
• Fluctuations of ambient temperature
and humidity
• Halogen lamp has reached end of life
• Performance of a regular internal
referencing
• Change to the spare lamp and
replace the default lamp if necessary
(only by instructed personnel)
