Configuring Advanced Features
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server fails, or the connection between the IP phone and the server fails.
Two types of redundancy are possible. In some cases, a combination of the two may be
deployed:
Failover: In this mode, the full phone system functionality is preserved by having a
second equivalent capability call server take over from the one that has gone
down/off-line. This mode of operation should be done using the DNS mechanism
from the primary to the secondary server.
Fallback: In this mode, a second less featured call server with SIP capability takes
over call control to provide basic calling capability, but without some advanced
features (for example, shared line, call recording and MWI) offered by the working
server. IP phones support configuration of two SIP servers per SIP registration for
fallback purpose.
Phone Configuration for Redundancy Implementation
To assist in explaining the redundancy behavior, an illustrative example of how an IP
phone may be configured is shown as below. In the example, server redundancy for
fallback and failover purposes is deployed. Two separate SIP servers (a working server
and a fallback server) are configured for per line registration.
Working Server: Server 1 is configured with the domain name of the working server. For
example, yealink.pbx.com. DNS mechanism is used such that the working server is
resolved to multiple SIP servers for failover purpose. The working server is deployed in
redundant pairs, designated as primary and secondary servers. The primary server has
the highest priority server in a cluster of servers resolved by the DNS server. The
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