Bluetooth USB Dongle User Manual
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9. Troubleshooting
Q1 Why cannot I connect to a paired device?
Answer: Paired devices are always displayed in My Bluetooth Places even if the
remote device is out of transmission range or is powered off. Check that the remote
device is within the transmission range as well as powered on and then try the
connection again.
Q2 Why cannot I discover services on an un-paired device?
Answer: Make sure that remove device is powered on and in connectable mode
(Bluetooth Configuration Panel\Accessibility tab). Choose Search For Devices to
confirm that the device is within the transmission range.
Q3 Why doesn’t Dial-up Networking work?
Answer: The Dial-up Networking service will not start unless a properly configured
modem is attached to the server.
Verify that the modem is usable as a local device on the computer to
which it is attached.
Select Advanced Configuration, the Local Services tab, and double-click
the Dial-up Networking service
Click the down arrow in the Modem field and select the modem that will
be used to dial up
Click OK
Click OK to close the Bluetooth configuration panel.
Q4 Why don’t some devices within transmission range show up in the list of
devices found?
Answer:
Your device is configured to report only specific types or classes of
devices (Advanced Configuration\Discovery Tab\Report all Bluetooth
devices from the drop down list box.)
The unlisted device is configured to be non-discoverable (Advanced
Configuration\Accessibility tab\All devices from the drop down list box.)
Q5 How do I determine the Bluetooth Device Address (BDA) of my hardware
device?
Answer: In Advanced Configuration, on the Hardware tab, in the Devices section,
select the device you want to determine the address. In the Device Properties section
of the dialog box, the fourth entry, Device Address, is the BDA of the selected
Bluetooth device.
