５８
9. After-sales Service
When requesting the repair
Guarantee card (attached separately
）
If any error should occur, record the
error message and stop operation
immediately. Turn OFF power supply
and unplug the power cord from the
receptacle. Then contact the shop
from which you have purchased the
product or our office.
(Data necessary for information)
●
Product type name
●
Serial No.
●
Year/month/day of purchase
※
Check to find the date in the guarantee
card or the nameplate attached to the
unit. (See “Description and Function of
Each Part” in pages 13 and 14.)
●
Contents of trouble (as detailed as
possible
）
●
Be sure to present the guarantee card
when our service personnel visits your
site.
●
The guarantee card will be delivered from the
shop from which you have purchased our product
or our office. Confirm that the shop name and the
date of purchase are entered and read the card
carefully. Keep the card with care.
●
The guarantee period is one year from the “date
of purchase.” Free repair may be available
according to the content of the card.
●
For repair after expiration of the guarantee period,
consult the shop from which you have purchased
our product or our office. If the repair can help
maintaining the function, we will provide the repair
service with charge if so requested by the
customer.
Minimum hold period of performance parts
for repair
The minimum holding period of repair parts for
this unit is seven years after termination of the
production. Repair parts mean those
necessary to maintain the performance of the
product.