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PhaserSMART Technical Support

System Administrator Guide

1-4

Using the Xerox Support Centre

To access PhaserSMART Technical Support from the Xerox Support Centre:

Select one of the following options:

■

Windows

: Double-click the

Xerox Support Centre

icon

on your desktop.

■

Macintosh

: Click the

Xerox Support Centre

icon in the

dock.

Select your printer from the

Select Printer

drop-down list.

Select the

Solutions

tab.

Select the

Advanced Solutions

link.

Select the

Technical Support

link.

Click the

PhaserSMART

icon.

See also:

Xerox Support Centre

on page 1-5

Содержание PHASER 8560MFP

Страница 1: ...www xerox com support Phaser 8510 8560MFP multifunction product System Guide Administrator...

Страница 2: ...ntingScout TekColor and Walk Up are trademarks of Xerox Corporation in the United States and or other countries Adobe and PostScript are trademarks of Adobe Systems Incorporated in the United States a...

Страница 3: ...cifying the Location of the Configuration File 2 2 Printer Driver Installation Features 2 3 Walk Up Printing Driver 2 3 Walk Up Installation 2 3 Installation from the Printer s Hard Drive 2 4 Auto Con...

Страница 4: ...onment 4 5 Setting Up a Certificate 4 6 Configuring SSL 4 7 Configuring Administrator and Key User Settings 4 8 Configuring the Print Host Access List 4 9 Securing the Hard Drive 4 10 Selecting the Ha...

Страница 5: ...Individual Directory Help 6 6 Fax Group Directory Help 6 7 Adding Group Directory Help 6 7 Adding New Group Members Help 6 8 Editing Group Directory Help 6 8 Print Fax Reports Help 6 9 Clear Pending...

Страница 6: ...3 PhaserShare Series B Interface for Ethernet Network Parameters A 3 EtherTalk Parameters A 4 TCP IP Parameters A 4 DNS Parameters A 4 SLP Parameters A 5 SSDP Parameter A 5 NBNS WINS Parameters A 5 Ac...

Страница 7: ...Contents System Administrator Guide 1 v B Printer Commands Phaser PCL Commands B 2 Media Size B 2 Media Type B 3 Input Trays B 4 Phaser PJL Commands B 5 C Acknowledgements Index...

Страница 8: ...with printer Packaged with printer Software and Documentation CD ROM Advanced Features Guide PDF Quick Start Tutorials Video Tutorials Recommended Media List Printer Management Tools Knowledge Base Ph...

Страница 9: ...t system that uses the user s default web browser to send diagnostic information from their printer to the Xerox website for analysis PhaserSMART Technical Support examines the information diagnoses t...

Страница 10: ...low the instructions on the screen Using CentreWare IS To access PhaserSMART Technical Support from CentreWare IS 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address f...

Страница 11: ...the following options Windows Double click the Xerox Support Centre icon on your desktop Macintosh Click the Xerox Support Centre icon in the dock 2 Select your printer from the Select Printer drop do...

Страница 12: ...s Default printer driver settings Windows only Note It is recommended that you use the Xerox driver installer instead of the Microsoft Add Printer Wizard If you use the Microsoft Add Printer Wizard th...

Страница 13: ...ork administration and security features for a network printer Set up and use a simple web browser based printing system Marketing collateral sales materials business forms or other standardized frequ...

Страница 14: ...apter includes Using a Startup Network Configuration File on page 2 2 Printer Driver Installation Features on page 2 3 Discovery Protocols on page 2 5 See also Advanced Features Guide at www xerox com...

Страница 15: ...e appropriate PostScript PCL or PJL commands For a list of the Xerox unique PCL and PJL commands see Printer Commands on page B 1 Stored on a TFTP server that the printer can access over the TCP IP ne...

Страница 16: ...r transparency printing Page size selection Note For information about Xerox printer driver features that are available with specific operating systems see Printer Driver Features in the Advanced Feat...

Страница 17: ...t navigation panel 5 Select the Printer Drivers link 6 Do one of the following If you are a Windows user click Windows Driver Installer to install the driver and then click the Install button to insta...

Страница 18: ...automatically discovered 8 If you select On follow the instructions on the page For more information including a description of the fields click the Help button in CentreWare IS to view the online he...

Страница 19: ...is chapter includes Printer Neighborhood on page 3 2 Job Accounting on page 3 3 Usage Profile Reports on page 3 4 Xerox Usage Analysis Tool on page 3 5 Protocol Control on page 3 6 Cloning on page 3 1...

Страница 20: ...ckly finds the Phaser printers on your local subnet To search for all types of printers or to change other defaults click the Preferences tab Note Javascript is required in order to access and use pag...

Страница 21: ...a hard drive be used for job accounting With a hard drive the printer can store information about 5000 print jobs The data in the log file is saved when the printer is turned off or reset Without a h...

Страница 22: ...supplies usage you can order supplies before they reach their end of life Media and tray information such as how often prints are made on paper compared to transparencies and how often each tray is u...

Страница 23: ...mplete transaction and summary reports designed for Excel or other custom billing systems Note Job accounting must be enabled in the printer for the Usage Analysis Tool is to be used If job accounting...

Страница 24: ...rized access through applications that use these protocols For example if you want to use IPP for a secure printing channel disable the other printing protocols Port 9100 and LPR HTTP By default HTTP...

Страница 25: ...follow the instructions in DDNS WINS Settings to manually enter settings to identify the printer For more information including a description of the fields click the Help button in CentreWare IS to v...

Страница 26: ...s IP address in the browser s Address field http xxx xxx xxx xxx 3 Click Properties 4 Select the Protocols folder on the left navigation panel 5 Select IPP 6 If prompted enter your Admin or Key User...

Страница 27: ...specifying the SMTP email server You can also specify a return email address for undelivered email such as MaiLinX alerts and usage profile reports to your email address To configure email server sett...

Страница 28: ...subgroups of printers for easy distribution of print jobs A CentreWare IS Printing Service on a Xerox printer processes the print jobs from the clients System Requirements The client software require...

Страница 29: ...nX Alerts To enable MaiLinX alerts 1 Launch your web browser 2 Enter the printer s IP address in the browser s Address field http xxx xxx xxx xxx 3 Click Properties 4 Select the General folder on the...

Страница 30: ...on the left navigation panel 5 Select EtherTalk 6 If prompted enter your Admin or Key User name and password 7 Select On or Off in the EtherTalk box 8 If you select On follow the instructions on the p...

Страница 31: ...lect Clone Settings 5 Enter your Admin or Key User name and password if prompted 6 On the Clone Printer page select the settings you want to clone from the source printer or click Check All to select...

Страница 32: ...g Up a Certificate on page 4 6 Configuring SSL on page 4 7 Configuring Administrator and Key User Settings on page 4 8 Configuring the Print Host Access List on page 4 9 Securing the Hard Drive on pag...

Страница 33: ...e controlled printer functions are allowed The user classes are Admin The person with the ultimate management responsibility and authority for controlling all functions of the printer Key User A perso...

Страница 34: ...sage containing information about the printer and a digital signature A certificate is stored in the printer and is used to validate the identity of the printer to clients and network servers and to a...

Страница 35: ...ge 4 7 About Access Control Lists Access control lists enable you to limit access to devices as well as device configuration and management features By default access control lists are unrestricted wh...

Страница 36: ...ation Web Pages check box To prevent users from viewing settings clear the View Configuration Web Pages check box 4 Set up the Print Host Access List See Configuring the Print Host Access List on page...

Страница 37: ...ll Signed Certificate to upload a signed certificate to the printer This state displays after a CSR is generated and before a signed certificate is installed A Digital Certificate has been installed o...

Страница 38: ...inter s IP address in the browser s Address field http xxx xxx xxx xxx 3 Click Properties 4 Select the Security folder on the left navigation panel 5 Select SSL 6 If prompted enter your Admin or Key U...

Страница 39: ...ers In Verify Password re enter the password The user name and password should be kept secure 8 Repeat Step 7 in the Key User box When entering the user name and password enter the user name and passw...

Страница 40: ...ation panel 5 Select Printing Security Settings 6 If prompted enter your Admin or Key User name and password 7 Enter the IP addresses or host names of the computers allowed printing access in the Host...

Страница 41: ...the file s directory entry is removed and the storage space on the hard drive is marked as available for reuse The random pattern of bits stays on the hard drive until it is overwritten by another fi...

Страница 42: ...print the job Stores a proof job prints it once and then forgets to delete it To set the automatic removal of secure personal and proof print files from the hard drive use one of the following method...

Страница 43: ...Enter the printer s IP address in the browser s Address field http xxx xxx xxx xxx 3 Click Properties 4 Select the Security folder on the left navigation panel 5 Select Printing Security Settings 6 I...

Страница 44: ...ck Note If you lose the Admin password and Reset NVRAM is locked on the control panel a Fee For Service call is required to reset the password and to enable changes to printer settings When the passwo...

Страница 45: ...available for use and the user can print in color Controlling Access to Color Copying To control the user s access to color copying you can set the printer s control panel to require a numeric passwo...

Страница 46: ...privacy and authentication protocols and keys associated with each account SNMP user account read or read write access An access control list that limits SNMP access to the printer specific hosts Not...

Страница 47: ...NMP v1 v2c Configuring SNMP v1 v2c Community Names To configure SNMP v1v2c community names 1 Launch your web browser 2 Enter the printer s IP address in the browser s Address field http xxx xxx xxx xx...

Страница 48: ...Step 3 To edit the settings for a Trap Destination Address click the corresponding Edit button and then go to Step 3 To delete a Trap Destination Address click the corresponding Delete button 3 To add...

Страница 49: ...ollowing To create the Administrative User account and to enable SNMP v3 enter a user name or accept the default name admin and then click the Create button To configure the Key User and other account...

Страница 50: ...unt is created if the Any User account is set to have read and or write access but the Key User account access is not set the Key User account is set with the same access privileges as the Any User ac...

Страница 51: ...13 62 156 8 Click the Save Changes button See also About Access Control Lists on page 4 4 Disabling SNMP If you are not using SNMP disable it to prevent unauthorized access through applications that u...

Страница 52: ...stem Administrator Guide 5 1 This chapter includes Secure Personal Personal Saved Proof Print With and Saved Print Jobs on page 5 2 Smart Trays on page 5 2 Paper Tips Page on page 5 2 Printing Feature...

Страница 53: ...n the control panel Saved Print Stores the job on the hard drive so you can print it on demand from the control panel The job is not deleted after printing Personal Saved Job Stores the job on the har...

Страница 54: ...includes Fax Defaults on page 6 2 Fax Individual Directory Help on page 6 5 Fax Group Directory Help on page 6 7 Print Fax Reports Help on page 6 9 Clear Pending Fax Jobs Help on page 6 9 Clear Recei...

Страница 55: ...lephone number in this field Line ID can be up to 20 characters in length Line Name Enter the Line Name in this field Line Name can be up to 30 characters in length Dial Type Select the Dial Type sett...

Страница 56: ...the first faxed page on the Transmission Report The default setting is On Redial Count This setting determines the number of redial attempts the system makes after encountering a busy signal The defau...

Страница 57: ...only if optional tray is installed Fax Receive This setting turns Off or On answering incoming telephone calls and scanning them for fax information The default setting is On Answer Delay This settin...

Страница 58: ...ry Help on page 6 6 Click the Export button to download all fax individual directories as a CSV file to your computer This button is not available for selection if no individual directories exist on t...

Страница 59: ...ed Name Individual directory Name displays in this field Name can be up to 30 characters in length Phone Number Individual directory telephone number displays in this field Phone Number can be up to 4...

Страница 60: ...left column next to the directory number Click the Select All checkbox to select all group directories Click the Delete Selected button to remove a selected group directory The Delete Selected button...

Страница 61: ...settings A fax group directory should contain at least one group member A fax group directory on the Phaser 8560MFP system can contain a maximum of 200 group members Group Information The Group No an...

Страница 62: ...e Clear All Pending Fax Jobs radio button and then click the Clear Fax Job s button Note All pending fax jobs will be deleted including jobs that may not be yours To delete one pending fax job associa...

Страница 63: ...er includes Overview on page 7 2 Public Folder Help on page 7 2 Private Folder Help on page 7 3 Create Folder Help on page 7 4 Administrative General Settings Help on page 7 5 Administrative Folder Cl...

Страница 64: ...dules to clean off the hard drive at various times Note Other users may be adding or deleting scans at the time the page is displayed To view an updated list of the current images click the Update Vie...

Страница 65: ...lt format for multiple page scans is TIFF Private Folder Help The Private Folder page displays a thumbnail image of all scans saved in the folder from the system s control panel You can set maintenanc...

Страница 66: ...e Changes button the new folder displays in the navigation tree Note A maximum of 50 folders can be created at any one time If you try to create a folder after the maximum number has been reached the...

Страница 67: ...entered Note You do not need to know the original numeric password in order to reset it If a user forgets their password you can reset it and forward the new value to the user Scan Policies To disabl...

Страница 68: ...n field enter the desired numeric value for time between 1 and 999 and then select either hours or days from the drop down list If you select this option but enter no aging criteria the default value...

Страница 69: ...l that allows a network user to be automatically configured receive an IP address and have an operating system boot or initiated without user involvement CentreWare Internet Services IS CenterWare IS...

Страница 70: ...nting on the Internet and intranets designed and implemented by Xerox research to validate the IPP specification and as an aid in developing IPP servers job accounting The purpose of job accounting is...

Страница 71: ...dows TCPmon PostScript A page description language created by Adobe and used in most Xerox Phaser printers printer driver Enables your computer and printer to communicate provides access to the featur...

Страница 72: ...col is a version of the TC IP FTP protocol that uses UDP and has no directory or pass capability TLS TLS Transport Layer Security is a protocol for establishing a secure connection between the client...

Страница 73: ...Information Parameters on page A 2 PostScript Parameters on page A 2 PCL Parameters on page A 3 USB 2 0 Parameters on page A 3 Hard Drive Parameters on page A 3 Network Information Parameters on page...

Страница 74: ...nd Size Tray 2 Paper Type Tray 3 Paper Type Tray 4 Paper Type Custom Units Cleaning Page Source Note The Tray 3 and Tray 4 parameters are only stored on the printer configuration card if the tray is i...

Страница 75: ...guage Wait Timeout Hard Drive Parameters The hard drive parameters are only stored on the configuration card if the printer has an internal hard drive Overwrite Deleted Files Daily Removal Time Age ba...

Страница 76: ...pe Zone Network Node TCP IP Parameters On Off Host Name Host Name Requested IP Address Network Mask Router Gateway DHCP BOOTP IP Address Source DHCP Server DHCP Lease Expiration DHCP Lease Renewal DDN...

Страница 77: ...ectory Agent Scope 1 Scope 2 Scope 3 SLP Multicast Enable SLP Multicast TTL SLP MTU SSDP Parameter On Off SSDP TTL NBNS WINS Parameters Node Type WINS Servers Access Control Parameter Host Access List...

Страница 78: ...ltering Network Path SNMP Parameters SNMP v1 v2c SNMP v3 Host Access List Admin Account Key User Account Any User Account Drivers Account HTTP CentreWare IS Parameters On Off Custom Link Refresh Delay...

Страница 79: ...tatus Notification Parameter On Off SysAdmin Email Address Service Email Address Key User email Address MaiLinX Remote Printing Parameters On Off Language Filtering POP3 Server POP3 User Name POP3 Pas...

Страница 80: ...to the standard PCL and PJL commands the Phaser printers support Xerox unique PCL and PJL commands This appendix lists the most commonly used standard and Xerox unique PCL and PJL commands This appen...

Страница 81: ...8 x 210 mm Esc l25A A6 105 x 148 mm Esc l24A B5 Envelope 176 x 250 mm Esc l100A B5 ISO 176 x 257 mm Esc l65A B5 JIS 182 x 257mm Esc l45A Statement 5 5 x 8 5 in Esc l15A Executive 7 25 x 10 5 in Esc l1...

Страница 82: ...tifunction product Media Type PCL 5 Command Plain Paper Esc n6WdPaper Transparency Esc n13WdTransparency Card Stock Esc n10WdCardStock Envelope Esc n9WdEnvelope Labels Esc n6WdLabel Letterhead Esc n11...

Страница 83: ...al input tray is not installed Note When more than one command is listed you can use either command Input Trays PCL 5 Command Alternate Tray Tray 1 in multi sheet mode Esc l4H Esc 6H n a Tray 1 in man...

Страница 84: ...e doesn t exist creates the file and loads it with the given data PJL FSINIT VOLUME value Initializes the internal hard drive PJL FSMKDIR NAME pathname Creates the specified directory on the internal...

Страница 85: ...XPRINTWITHJOB n a Starts a Print With print job PJL XPRINTWITHJOB xxx xxx is the Job ID of the Saved or Personal Saved job that is to be printed with the Print With job Prints the existing Saved or Pe...

Страница 86: ...still occurs when the tray goes empty When this command is OFF no switching occurs and the user is prompted to load paper PJL DEFAULT XPCLPAPERSRCx y x is 0 1 2 3 4 5 6 7 8 20 21 22 23 which is the nu...

Страница 87: ...of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permitted pro...

Страница 88: ...notice BSD like Copyright 1989 1991 1992 by Carnegie Mellon University Derivative Work 1996 1998 2000 Copyright 1996 1998 2000 The Regents of the University of California All rights reserved Permissi...

Страница 89: ...USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE...

Страница 90: ...ions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither th...

Страница 91: ...IABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INT...

Страница 92: ...ust reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of Caldera Sys...

Страница 93: ...ng online manuals 1 6 checking printer status 3 2 checking supplies status 1 6 configuring Admin and Key User settings 4 8 configuring the Print Host Access List 4 9 copying settings from one printer...

Страница 94: ...ntrol List 4 20 SNMP for maximum security 4 15 SSL 4 7 control panel locking menus 4 13 selecting automatic removal of secure personal and proof jobs option 4 11 hard drive overwrite security option 4...

Страница 95: ...up members 6 8 H hard drive automatic removal of jobs option 4 11 installing the printer driver 2 4 overwrite security option 4 10 securing 4 10 host definition 8 2 HTTP 3 6 4 3 definition 8 2 HTTPS 4...

Страница 96: ...CL commands A 1 B 1 definition 8 3 pending fax jobs 6 9 personal print jobs 5 2 personal saved print jobs 5 2 PhaserSMART Technical Support 1 1 1 2 PJL commands A 1 B 1 definition 8 3 Port 9100 3 7 de...

Страница 97: ...hing for printers on your network 3 2 secure print jobs 5 2 secure personal and proof jobs selecting automatic removal of 4 11 securing control panel 4 13 hard drive 4 10 printer in a high security en...

Страница 98: ...ingScout alerts 1 2 print quality problems using CentreWare IS 1 6 Technical Support 1 1 U UDP definition 8 4 Usage Analysis Tool 3 5 definition 8 4 system requirements 3 5 usage profile reports 3 4 s...

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