Phaser® 6250 Color Laser Printer
Copyright © 2003 Xerox Corporation. All Rights Reserved.
4-28
Additional Resources
This topic includes:
■
"Support" on page 4-28
■
"infoSMART" on page 4-28
■
"Web Links" on page 4-28
Support
There is additional help available at
www.xerox.com/officeprinting/support
. You can access
infoSMART Knowledge Base, PhaserSMART Technical Support, Technical Support via
email, driver downloads, and much more.
A set of Xerox links is installed in your web browser’s Favorites folder when you install the
printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also
includes useful links.
infoSMART
This is the same troubleshooting knowledge base used by Xerox Customer Support.
infoSMART Knowledge Base provides solutions for printer issues such as error codes, print
quality, media jams, software installation, networking, and more. Go to
www.xerox.com/
officeprinting/infoSMART.
Web Links
Xerox provides many resources to help you learn more about your Xerox printer. Use these
web sites to obtain information about your printer.
Resource
Link
To link to product and supplies information,
download printer drivers, view documents, and
access support information:
www.xerox.com/officeprinting
To access the troubleshooting knowledge base
used by Xerox Customer Support staff:
www.xerox.com/officeprinting/infoSMART
To link to a color resource for tools and
information such as interactive tutorials, color
printing templates, helpful tips, and customized
features to meet your individual needs:
www.colorconnection.xerox.com
To view technical support information:
www.xerox.com/officeprinting/6250support
To order Xerox supplies:
www.xerox.com/officeprinting/6250supplies
To find your local sales and support center:
www.xerox.com/officeprinting/contacts