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Solving Other Problems

119

Printer resets or
turns off
frequently.

The power cord is not
correctly plugged into
the outlet.

Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.

A system error
occurred.

Contact your local Xerox service
representative with the error
information.

You are
experiencing
duplex problems.

Media or settings are
not correct.

For autoduplexing, make sure that you
have a duplex unit installed.
Make sure that you are using correct
media.

See “Media Specifications” on page
45.

Do not duplex custom-sized media,
envelopes, labels, postcards, thick
stock, or transparencies.

Make sure that you have not mixed
media types in Tray 1.

Make sure the duplex unit is installed
and enabled in the Windows printer
driver (Properties/Configure tab).
In the printer driver (Layout/Print on
Both Sides), choose "Double-Sided".
For Pages/Sheet on duplexed pages,
choose Collate only in the driver’s
Basic Tab. Do not set collation in the
application.

With

Pages/Sheet

on multiple copies,
the output is
incorrect.

Both the driver and the
application have been
set for collation.

For Pages/Sheet on multiple copies,
choose Collate only in the driver’s
Basic Tab. Do not set collation in the
application.

You hear unusual
noises.

The printer is not level. Place the printer on a flat, hard, level

surface.

The tray is not
installed correctly.

Remove the tray that you are printing
from and reinsert it completely into the
printer.

There is a foreign
object stuck inside the
printer.

Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.

Symptom

Cause

Solution

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Содержание Phaser 6120

Страница 1: ...arhandbok Gebruikershandleiding Guia do Usu rio Gu a del usuario Benutzerhandbuch Guida dell utente Guide d utilisation c o l o r l a s e r p r i n t e r User Guide www xerox com office support Phaser...

Страница 2: ...ri are trademarks of Apple Computer Inc in the United States and or other countries CorelDRAW is a trademark of Corel Corporation JetDirect and PCL are trademarks of Hewlett Packard Corporation in the...

Страница 3: ...rinter 2 Space Requirements 2 Printer Parts 3 Front View 3 Front View with Options 4 Rear View with Options 4 2 Network Printing 5 Network Connection 6 Theory 6 Making the Connection 7 Ethernet Interf...

Страница 4: ...Windows Me 98SE Xerox Phaser 6120 PostScript 18 Windows Me 98SE Xerox Phaser 6120 PCL6 18 Enabling Options for Macintosh 19 Selecting Printing Options 19 Selecting Printing Preferences Windows 19 Sel...

Страница 5: ...U 42 LANGUAGE MENU 43 5 Using Media 44 Media Specifications 45 Media Types 46 Plain Paper 46 Thick Stock 47 Envelopes 48 Labels 49 Letterhead 50 Postcards 51 Transparencies 52 Glossy Stock 53 What Is...

Страница 6: ...he Printer 100 8 Troubleshooting 101 Introduction 102 Printing a Configuration Page 102 Preventing Paper Jams 103 Understanding the Media Path 104 Clearing Paper Jams 105 Paper Jam Messages and Cleari...

Страница 7: ...ce 153 Moving the Printer 154 Safety Specifications 155 Technical Specifications 155 Printer 155 Consumable Life Expectancy Chart 158 Symbols Marked on Product 159 Material Safety Data Sheet 159 Produ...

Страница 8: ...Introduction...

Страница 9: ...ensure easy operation consumable replacement and maintenance adhere to the recommended space requirements detailed below The options appear shaded in the above illustration 771 0 mm 30 4 560 8 mm 22 1...

Страница 10: ...them Front View 1 Output tray 2 Front cover 3 Control panel 4 Tray 1 Multipurpose tray 5 Power switch 6 Top cover 7 Transfer belt 8 Fuser 9 Fuser separator levers 10 Imaging unit 11 Toner cartridge ca...

Страница 11: ...Getting Acquainted with Your Printer 4 Front View with Options Tray 2 Rear View with Options Duplex unit...

Страница 12: ...Network Printing...

Страница 13: ...Network Connection 6 Network Connection Theory To connect your printer in a TCP IP network environment you must make sure that the internal network addresses in the printer have been set...

Страница 14: ...y Using DHCP If your network supports DHCP Dynamic Host Configuration Protocol the printer s IP address will be automatically assigned by the DHCP server when you turn on the printer For a description...

Страница 15: ...press the Menu Select key b Select Network Setup and then press the Menu Select key c Select TCP IP and then press the Menu Select key d Select IP Address and then press the Menu Select key e Use the...

Страница 16: ...c until you have selected the entire Subnet Mask number 5 Save your configuration changes and make the printer ready for printing again 6 Press the Up key until the menu displays READY 7 Print a confi...

Страница 17: ...ion to boot without requiring a hard or floppy disk drive DHCP DHCP Dynamic Host Configuration Protocol is a protocol for assigning dynamic IP addresses to devices on a network With dynamic addressing...

Страница 18: ...rinter Daemon Line Printer Request is a platform independent printing protocol that runs over TCP IP Originally implemented for BSD UNIX its use has spread into the desktop world and is now an industr...

Страница 19: ...erspective a subnet is all machines connected to one of its ports Multicasts on the other hand are forwarded by routers Multicast traffic from a given group is forwarded by routers to all subnets that...

Страница 20: ...About the Software...

Страница 21: ...tion CD ROM in drivers operating_system PPD PPD Files Operating System Use Benefit Windows XP Server 2003 2000 These drivers give you access to all of the printer features including finishing and adva...

Страница 22: ...ts for Windows on page 17 Windows Me 98SE Windows NT 4 0 Utility Use Benefit Download Manager This utility which can be used only if the optional hard disk is installed enables fonts and overlay data...

Страница 23: ...2 or later Mac OS X Server 10 2 or later Red Hat Linux 9 0 or later SUSE Linux 8 2 or later Free hard disk space Approximately 20 MB of free hard disk space for printer driver and Status Monitor Appro...

Страница 24: ...ions proceed with the next step Otherwise skip to step 9 3 Select the Configure tab 4 Check that the installed options are correctly listed If not proceed with the next step Otherwise continue with st...

Страница 25: ...step Otherwise continue with step 6 4 From the Installable options list select an option one at a time and then select Installed or Not Installed from the Change setting for menu 5 Click Apply 6 Sele...

Страница 26: ...om the printer list 2 Click the Show Info icon and select Installable Options from the menu 3 Select the options installed on the printer Selecting Printing Options Selecting Printing Preferences Wind...

Страница 27: ...he OK button to save your selections 5 Print the job Printing Options for the PostScript and PCL Printer Driver When using the Phaser 6120 PCL6 printer driver on Windows Me 98SE a tab for specifying p...

Страница 28: ...inished Specify user information such as email addresses and passwords To use this feature the printer must have a hard drive installed and enabled Layout Tab The Layout Tab allows you to Print severa...

Страница 29: ...t and form are printed overlapping PCL printer driver only Display the form information PCL printer driver only Print the form on All Pages First Page Even Pages and Odd Pages Place the form in back o...

Страница 30: ...eet printing Specify the orientation of the media Rotate the print image 180 degrees Specify the paper source Specify the number of copies Specify the desired paper size when a Custom page is selected...

Страница 31: ...Printer Control Panel and Configuration Menu...

Страница 32: ...your attention Control Panel Indicators and Keys No Indicator Off On 1 The printer is not ready to accept data The printer is ready to accept data 2 No problem The printer requires operator attention...

Страница 33: ...le character by character scrolls downward through the available characters 6 Moves left in the menu structure Moves left through the available menu choices 7 Cancels the currently displayed menu choi...

Страница 34: ...Map helps you navigate the control panel menus To print the Menu Map 1 On the control panel select Printable Pages menu and then press the Menu Select key 2 Select Menu Map and then press the Menu Se...

Страница 35: ...t values are shown in bold If no jobs have been stored on the hard disk NO SAVED JOBS appears In order to print or delete a secure job enter the four digit password specified from the printer driver F...

Страница 36: ...the Up and Down keys to increase or decrease the first digit of the password 2 Press the Right key to move the cursor to the next digit 3 Press the Up and Down keys to increase or decrease the second...

Страница 37: ...s YES NO Prints the configuration page SUPPLIES PAGE Settings YES NO Prints the statistics page such as the number of pages printed FONT LIST POSTSCRIPT Settings YES NO Prints the PostScript font list...

Страница 38: ...ave priority during printing If CASSETTE is selected printing is performed when the printer driver settings and the control panel settings are all the same TRAY 1 MEDIA SIZE Settings LETTER LEGAL EXEC...

Страница 39: ...rinters the settings appear in inches and the menu item appears as WIDTH IN On the 220 volt printers the settings appear in millimeters and the menu item appears as WIDTH MM LENGTH xx Settings 148 356...

Страница 40: ...TEDGE LONGEDGE If OFF is selected duplex printing is not possible If LONGEDGE is selected the pages will be printed on both sides of the paper for long edge binding If SHORTEDGE is selected the pages...

Страница 41: ...hen YES is selected the carousel rotates to the magenta toner cartridge so that it can be replaced For details on replacing the toner cartridge refer to Replacing a Toner Cartridge on page 79 YELLOW S...

Страница 42: ...f the cyan toner to one of five levels If 1 is selected the density is at its lightest level If 5 is selected the density is at its darkest level MAGENTA Settings 1 2 3 4 5 Adjust the density of the m...

Страница 43: ...F Select whether or not the IP address is automatically acquired If YES is selected the IP address is automatically acquired If NO is selected the IP address is not automatically acquired IP ADDRESS S...

Страница 44: ...uired when DHCP BOOTP and PING ARP are not functioning or when there is no response If NO is selected the IP address is not automatically acquired If YES is selected the IP address is automatically ac...

Страница 45: ...Select whether PostScript jobs are received in the binary format or the quoted format USB SETUP ENABLE Settings YES NO If YES is selected USB is enabled If NO is selected USB is disabled JOB TIMEOUT S...

Страница 46: ...e quality for prints COLOR MODE Settings COLOR GRAYSCALE Specify whether printing is in full color or grayscale EMULATIO NS DEFAULT Settings AUTOMATIC POSTSCRIPT PCL5 PCL XL HEX DUMP PDF Specify the p...

Страница 47: ...SIZE Settings 400 1200 99975 Specify the outline font size in the PCL language SYMBOL SET Specify the symbol set used with the PCL language The default setting is PC8 STARTUP OPTIONS START PAGE Settin...

Страница 48: ...FF ON Select whether or not the menus are protected with a password If ON is selected all menus are protected with a password SET PASSWOR D Settings SYSADMIN Specify the password for displaying the me...

Страница 49: ...ialize the hard disk If YES is selected the hard disk is initialized RESTORE SAVE RESTORE FACTORY Settings NO YES Select whether or not all menu items are reset to their initial settings If YES is sel...

Страница 50: ...43 LANGUAGE MENU The display language of the message window can be changed to the required language The available languages are English Spanish French German Italian Portuguese Dutch Swedish The defa...

Страница 51: ...Using Media...

Страница 52: ...2 Yes SP Folio 8 5 x 12 69 215 9 x 322 3 1 Yes Government Letter 8 0 x 10 5 203 2 x 266 7 1 No Statement 5 5 x 8 5 140 0 x 216 0 1 No UK Quatro 8 0 x 10 0 203 2 x 254 0 1 No A4 Transparency 8 2 x 11...

Страница 53: ...or cause damage to the printer DO NOT use media that is Coated with a processed surface such as carbon paper digitally gloss coated media and colored paper that has been treated Carbon backed Iron on...

Страница 54: ...not cut at right angles Attached with glue tape paper clips staples ribbons hooks or buttons Acidic Any other media that is not approved Thick Stock Paper thicker than 90 g m2 24 lb bond is referred t...

Страница 55: ...velopes pass through heated rollers the gummed area on the flaps may seal Using envelopes with emulsion based glue avoids this problem Approved for laser printing Dry DO NOT use envelopes that have St...

Страница 56: ...ry printing your data on a sheet of plain paper first to check placement Check your application documentation for more information on printing labels 43 lb bond is also referred to as 90 lb index stoc...

Страница 57: ...placement Capacity Tray 1 Up to 200 sheets depending on their size and thickness Tray 2 Up to 500 sheets depending on the paper weight Orientation Face up Driver Media Type Letterhead Weight 60 to 90...

Страница 58: ...e Coated Designed for inkjet printers Precut or perforated Preprinted or multicolored If the postcard is warped press on the warped area before putting it in Tray 1 Folded or wrinkled Capacity Tray 1...

Страница 59: ...the media feed depending on the media quality static buildup and printing environment Try printing your data on a sheet of plain paper first to check placement If you have problems feeding 50 sheets t...

Страница 60: ...s not shift DO NOT use glossy stock that is Mixed with any other media in the trays as this will cause printer misfeeding Specified for inkjet printers only Capacity Tray 1 Up to 50 glossy sheets depe...

Страница 61: ...rea is subject to both hardware limits the physical media size and the margins required by the printer and software constraints the amount of memory available for the full page frame buffer The guaran...

Страница 62: ...area 4 mm 0 157 in Page Margins Margins are set through your application Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from wh...

Страница 63: ...d for printing on a wide range of media types it is not intended to print exclusively on a single media type except plain paper Continuous printing on media other than plain paper such as envelopes la...

Страница 64: ...on the types and sizes of media that can be printed from Tray 1 refer to Media Specifications on page 45 Loading Plain Paper 1 Remove the lid from Tray 1 and then open the front panel of Tray 1 2 Slid...

Страница 65: ...paper face up in the tray Do not load paper above the fill line indicated on the label Up to 200 sheets 80 g m2 22 lb of plain paper can be loaded into the tray at one time 4 Slide the media guides ag...

Страница 66: ...ia When loading media other than plain paper set the media mode for example Envelope Glossy Label Thick Stock or Transparency in the driver for optimum print quality Loading Envelopes 1 Remove the lid...

Страница 67: ...s flap side down in the tray Before loading envelopes press them down to make sure that all air is removed and make sure that the folds of the flaps are firmly pressed otherwise the envelopes may beco...

Страница 68: ...elopes with the flap along the long edge load the envelopes with the flap toward the left of the printer 5 Slide the media guides against the edges of the envelopes 6 Close the front panel of Tray 1 a...

Страница 69: ...Loading Media 62 7 Pull the lever and then open the top cover If there is paper in the output tray remove it Fold up the output tray before opening the top cover Do not touch the transfer belt...

Страница 70: ...Loading Media 63 8 Raise both green fuser separator levers 9 Carefully close the top cover...

Страница 71: ...Loading Media 64 10 After you have finished printing envelopes and before reloading paper do the following a Pull the lever and then open the top cover...

Страница 72: ...Loading Media 65 b Lower both green fuser separator levers c Close the top cover...

Страница 73: ...ng Labels Postcard Thick Stock Glossy Stock and Transparency 1 Remove the lid from Tray 1 and then open the front panel of Tray 1 2 Remove any media from the tray 3 Slide the media guides to provide m...

Страница 74: ...67 4 Load the media face up in the tray Up to 50 sheets can be loaded into the tray at one time 5 Slide the media guides against the edges of the media 6 Close the front panel of Tray 1 and then reat...

Страница 75: ...Loading Media 68 Tray 2 Loading Plain Paper 1 Pull out Tray 2 as far as possible 2 Lift up Tray 2 to remove it...

Страница 76: ...Loading Media 69 3 Remove the lid from Tray 2 4 Press down the media pressure plate to lock it into place 5 Load the paper face up in the tray...

Страница 77: ...Loading Media 70 Do not load above the 100 line Up to 500 sheets 80 g m2 22 lb of plain paper can be loaded into the tray at one time 6 Reattach the lid to Tray 2 100 75 50...

Страница 78: ...Loading Media 71 7 Reinsert Tray 2 into the printer...

Страница 79: ...alled and enabled Note Only plain paper 75 90 g m2 20 24 lb bond can be autoduplexed See Media Specifications on page 45 Duplexing envelopes labels transparencies or glossy is not supported How do I a...

Страница 80: ...he face down output tray on top of the printer This tray has a capacity of approximately 200 sheets A4 Letter of 80 g m2 22 lb paper If the media is stacked too high in the output tray your printer ma...

Страница 81: ...ging may dry up too much and cause jams If media has been removed from its wrapper place it in its original packaging and store in a cool dark place on a level surface Avoid moisture excessive humidit...

Страница 82: ...Replacing Supplies...

Страница 83: ...water to rinse the toner off WARNING If you get toner in your eyes wash it out immediately with cool water and consult a doctor For information on Xerox supplies recycling programs refer to www xerox...

Страница 84: ...um storage temperature is 35 C 95 F and the maximum storage humidity is 85 noncondensing If the toner cartridge is moved from a cold place to a warm humid place condensation may occur degrading print...

Страница 85: ...ables 78 Do not hold stand or store cartridges on their ends or turn them upside down the toner inside the cartridges may become caked or unequally distributed Away from salty air and corrosive gases...

Страница 86: ...to replace the toner cartridge If TONER OUT ACTION on the QUALITY TONER OUT ACTION menu is set to CONTINUE the message X EMPTY appears 1 Check the message window to see which color of toner is empty...

Страница 87: ...then open the top cover If there is paper in the output tray remove it Fold up the output tray before opening the top cover Do not touch the transfer belt PLEASE WAIT Then it displays OPEN DOOR AND R...

Страница 88: ...o the handle C cyan M magenta Y yellow and K black 4 Pull the handle on the toner cartridge toward you and then pull the toner cartridge up to remove it Do not manually rotate the toner cartridge caro...

Страница 89: ...ake the cartridge a few times to distribute the toner Make sure that the toner roller cover is securely attached before shaking the toner cartridge 7 Remove the cover from the toner roller Do not touc...

Страница 90: ...ridge with its holders and then insert the cartridge Before inserting the toner cartridge make sure that the color of the toner cartridge to be installed is the same as the label on the toner cartridg...

Страница 91: ...Carefully close the top cover The printer must complete a calibration cycle less than 2 minutes after the toner cartridge has been replaced If you open the top cover before the message READY appears...

Страница 92: ...aintenance Items Replacing the Imaging Unit 1 Pull the lever and then open the top cover If there is paper in the output tray remove it Fold up the output tray before opening the top cover Do not touc...

Страница 93: ...86 Note Dispose of the used imaging unit according to your local regulations Do not burn the imaging unit 3 Clean the laser lens by wiping it with a soft dry cloth 4 Prepare a new imaging unit Do not...

Страница 94: ...ging unit 6 Carefully close the top cover The printer must complete a calibration cycle less than 2 minutes after the imaging unit has been replaced If you open the top cover before the message READY...

Страница 95: ...Maintaining the Printer...

Страница 96: ...op cover is opened the fuser unit temperature drops gradually one hour wait time Be careful when cleaning the inside of the printer or removing media misfeeds as the fuser unit and other internal part...

Страница 97: ...output tray at a minimum level If the media is stocked too high your printer may experience media misfeeds and excessive media curl Keep the printer level to avoid toner spillage When lifting the pri...

Страница 98: ...Cleaning the Printer 91 CAUTION Be sure to turn off the printer and unplug the power cord before cleaning Exterior Control Panel Ventilation Grill Printer Exterior Filter...

Страница 99: ...Media Feed Roller and Laser Lens 1 Pull the lever and then open the top cover If there is paper in the output tray remove it Fold up the output tray before opening the top cover Do not touch the trans...

Страница 100: ...eep the imaging unit horizontal and place it where it will not become dirty Do not leave the imaging unit removed for more than 15 minutes and do not place the removed imaging unit in a location where...

Страница 101: ...Cleaning the Printer 94 4 Clean the laser lens by wiping them with a soft dry cloth 5 Reinstall the imaging unit...

Страница 102: ...Cleaning the Printer 95 6 Carefully close the top cover...

Страница 103: ...e Printer 96 Cleaning the Duplex Unit Feed Rollers 1 Turn off the printer and disconnect the power cord and interface cables 2 Open the duplex cover 3 Clean the feed rollers by wiping them with a soft...

Страница 104: ...Cleaning the Printer 97 4 Carefully close the duplex cover...

Страница 105: ...Printer 98 Cleaning the Media Feed Rollers for Tray 2 1 Turn off the printer and disconnect the power cord and interface cables 2 Lift the printer off of Tray 2 and temporarily place it on a sturdy f...

Страница 106: ...Cleaning the Printer 99 3 Clean the media feed rollers by wiping them with a soft dry cloth 4 Lift the printer and reinstall it on top of Tray 2...

Страница 107: ...ring the Printer 100 Storing the Printer Note If this printer is not to be used for an extended period of time store the printer with both green fuser separator levers raised set to the envelope posit...

Страница 108: ...Troubleshooting...

Страница 109: ...d correctly Printing the configuration page Page 102 Preventing media misfeeds Page 103 Understanding the media path Page 104 Clearing media misfeeds Page 105 Solving problems with media misfeeds Page...

Страница 110: ...ty paper jams and printer damage You load the media printing side up in the tray many manufacturers place an arrow on the end of the wrapper to indicate the printing side Avoid Media that is folded wr...

Страница 111: ...nding the Media Path Understanding the printer s media path will help you locate media misfeeds 1 Output tray 2 Transfer belt 3 Toner cartridge carousel 4 Imaging unit 5 Tray 1 6 Tray 2 optional 7 Dup...

Страница 112: ...the misfed media Make sure not to spill any toner inside the printer WARNING Unfused toner can dirty your hands clothes or anything else it gets on If you accidentally get toner on your clothes lightl...

Страница 113: ...ges that are displayed on the front panel The second column in the following table identifies which jam procedure can be used to clear each jam Paper Jam Message Page Reference PAPER JAM TRAY 1 Page 1...

Страница 114: ...per Jam in the Printer 1 Pull the lever and then open the top cover If there is paper in the output tray remove it Fold up the output tray before opening the top cover Do not touch the transfer belt 2...

Страница 115: ...elow Be sure to keep the imaging unit horizontal and place it where it will not become dirty Do not leave the imaging unit removed for more than 15 minutes and do not place the removed imaging unit in...

Страница 116: ...n only If it is difficult to remove the paper from the fuser raise both green fuser separator levers to the position for envelope printing and then remove the paper After removing the paper set both g...

Страница 117: ...Clearing Paper Jams 110 5 Carefully close the top cover...

Страница 118: ...Clearing Paper Jams 111 Clearing a Paper Jam From Tray 2 1 Pull out Tray 2 as far as possible 2 Lift up Tray 2 to remove it...

Страница 119: ...Clearing Paper Jams 112 3 Remove any jammed paper 4 Remove the lid from Tray 2 and then remove all paper from the tray 5 Fan the paper and align its edges...

Страница 120: ...Clearing Paper Jams 113 6 Load the media in Tray 2 and attach the lid 7 Reinsert Tray 2...

Страница 121: ...aper Jams 114 Clearing a Paper Jam from the Duplex Unit 1 Open the duplex cover 2 Carefully pull out the jammed paper Always remove the jammed paper in the feed direction as shown only 3 Close the dup...

Страница 122: ...ened and closed again to reset the printer Open and close the top cover of the printer again Some paper remains jammed in the printer Recheck the media path and make sure that you have removed all of...

Страница 123: ...k or transparencies are loaded in Tray 2 Special media must be loaded in Tray 1 only The recommended transparency or label sheet is facing the wrong way in Tray 1 Load the transparencies or label shee...

Страница 124: ...s connected to an outlet with a voltage or frequency that does not match the printer specifications Use a power source with the specifications listed in appendix A Technical Specifications The control...

Страница 125: ...oner cartridges are defective or empty Check the toner cartridges The image will not print correctly or not at all if a cartridge is empty The wrong media is being used Check that the media type set i...

Страница 126: ...duplex unit is installed and enabled in the Windows printer driver Properties Configure tab In the printer driver Layout Print on Both Sides choose Double Sided For Pages Sheet on duplexed pages choos...

Страница 127: ...a feed roller or fuser unit is defective Check them for damage If necessary contact Technical Support with the error information Unsupported media wrong size thickness type etc is being used Use Xerox...

Страница 128: ...the printer Load the correct media in the printer The power source does not match the printer specifications Use a power source with the proper specifications Several sheets are being fed at the same...

Страница 129: ...s and check each for damage If one or more is damaged replace it The imaging unit may be defective Remove the imaging unit and check for damage If it is damaged replace it Image is blurred background...

Страница 130: ...age If it is damaged replace it The two fuser separator levers are adjusted for envelope printing Return both green fuser separator levers to the plain paper setting There is insufficient fusing or th...

Страница 131: ...ers to the plain paper setting The media transfer belt is dirty Clean the media transfer belt If you think the transfer belt should be replaced contact Technical Support with the error information The...

Страница 132: ...d replace it The imaging unit is defective Remove the imaging unit and check for damage If it is damaged replace it Colors look drastically wrong One or more of the toner cartridges may be defective R...

Страница 133: ...rks regularly repeating on a page One or more parts used by the printer to create or transfer the image to the page are damaged or defective Measure the distance between the repeating defects in your...

Страница 134: ...er automatically pauses to do a Density Control cycle This process is provided to make reliable printer operation with optimum output quality possible No action needed CANCELLING JOB The job is being...

Страница 135: ...or and Service Messages 128 PROCESSING The printer is processing data No action needed PHASER 6120 STARTING SYSTEM The printer is being started up WARMING UP The printer is warming up This message mea...

Страница 136: ...when the QUALITY TONER OUT ACTION menu is set CONTINUE Replace the toner cartridge X INCORRECT The specified toner cartridge is not the correct toner for this printer Replace the specified toner with...

Страница 137: ...ad paper of the correct size and then try printing again When using Tray 2 The paper size set from the printer driver is different from the size of paper loaded into Tray 2 This message appears when P...

Страница 138: ...pen Close the duplex cover FATAL ERROR Sensor error Open and close front cover to automatically clean density sensor parts PRINTER COVER OPEN The printer s top cover is open Close the top cover IMAGIN...

Страница 139: ...oad paper of the correct size In addition press the Down key to be able to print using the loaded paper PUT SIZE TYPE IN TRAY 2 The paper size set from the printer driver is different from the size of...

Страница 140: ...then turn it on again If the problem persists contact your local vendor or authorized service provider This service message means do this ERROR XX An error has been detected with the item indicated XX...

Страница 141: ...erox com office 6120supplies A resource for tools and information such as interactive tutorials printing templates helpful tips and customized features to meet your individual needs www colorconnectio...

Страница 142: ...Installing Options...

Страница 143: ...s Note Installing accessories always requires that the printer and accessories are turned off and unplugged during installation For details on the available options contact your local reseller or refe...

Страница 144: ...o a maximum of 640 MB of RAM through the installation of an additional unbuffered SDRAM DIMM Your printer comes with one free DIMM slot Installing a DIMM CAUTION It s very important to protect the pri...

Страница 145: ...coin remove the screw on the back of the printer 3 Remove the rear panel Since there are two hooks on the right side of the panel remove the rear panel by gently pulling the left side of the panel tow...

Страница 146: ...DIMM into place do not force it Reposition it making sure that the DIMM is seated completely in the connector 5 Reinstall the panel and tighten the screw If you removed the duplex unit in step 1 rein...

Страница 147: ...rinter controller board and any associated circuit boards from electrostatic damage Before performing this procedure review the antistatic caution on Page 136 In addition always handle circuit boards...

Страница 148: ...ide of the panel remove the rear panel by gently pulling the left side of the panel toward you then sliding the panel off to the left 4 Attach the mounting pin on the printer controller board Be sure...

Страница 149: ...k controller board Ensure that you have removed the plastic strip that covers the lithium battery 6 Attach the hard disk to the printer controller board 7 Reinstall the panel and tighten the screw If...

Страница 150: ...onnect all interface cables 9 Reconnect the power cord and turn on the printer 10 Enable the hard disk in the driver For instruction on enabling the hard disk see Selecting Driver Options Defaults for...

Страница 151: ...ory installed See Duplexing on page 72 Installing the Duplex Unit 1 Turn off the printer To ensure the best print quality install the memory module that was shipped with the Duplex Unit before install...

Страница 152: ...145 2 Remove the two knockout plates 3 Prepare the duplex unit Before installing the duplex unit open the duplex cover and check that the knobs are positioned vertically After checking the knob close...

Страница 153: ...Duplex Unit 146 4 Install the duplex unit 5 Open the cover of the duplex unit Since the duplex unit is not yet secured to the printer hold the duplex unit in place when opening its cover...

Страница 154: ...til they are horizontal The duplex unit is secured in place Make sure that both knobs are securely locked 7 Close the duplex cover 8 Enable the duplex unit in the driver For instruction on enabling th...

Страница 155: ...loaded Installing Tray 2 Note Since consumables are installed in the printer be sure to keep the printer level when moving it in order to prevent accidental spills 1 Turn off the printer and disconne...

Страница 156: ...p of Tray 2 making sure that the positioning pins on Tray 2 correctly fit into the holes in the bottom of the printer 4 Enable the Tray 2 in the driver For instruction on enabling Tray 2 see Selecting...

Страница 157: ...Appendix...

Страница 158: ...an outlet that is capable of providing the correct voltage and power Review the printer s electrical specification with an electrician if necessary WARNING Avoid the potential of electrical shock by e...

Страница 159: ...r is exposed to water If any of these conditions occur do the following 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service represent...

Страница 160: ...r the slots and openings on the printer The printer may overheat without adequate ventilation Do not place the printer near a heat source Do not place the printer in direct sunlight to avoid exposing...

Страница 161: ...t points Do not place any food or liquids on the printer CAUTION Damage to the printer resulting from improper moving or failure to repackage the printer properly for shipment is not covered by the wa...

Страница 162: ...ve 89 336 EEC EU Directive 93 68 EEC EN 55022 CISPR Pub 22 class B EN 61000 3 2 EN 61000 3 3 EN 55024 Type Desktop full color laser beam printer Printing system 2 laser diodes and polygon mirror Devel...

Страница 163: ...48 to 356 mm 5 9 to 14 0 in Tray 2 Optional A4 Letter Paper Media Plain paper 60 to 90 g m2 16 to 24 lb bond Transparency Envelope Thick Stock 91 to 163 g m2 Postcard Letterhead Label sheet Glossy sto...

Страница 164: ...pproximately 20 5 kg 45 lb Toner cartridge Standard in box cartridge 0 58 kg 1 28 lb Y M C K Replacement cartridge with toner roller cover Standard capacity 0 63 kg 1 39 lb Y M C High capacity 0 70 kg...

Страница 165: ...Continuous 20 000 pages 3 4 pages per job Full color 11 250 pages Continuous 10 000 pages 3 4 pages per job Transfer belt At 5 coverage Monochrome 135 000 pages Continuous 75 000 pages 3 pages per jo...

Страница 166: ...eet that shipped with your printer or go to www xerox com office contacts Use caution or draws attention to a particular component See the manual s for information Use caution or draws attention to a...

Страница 167: ...onal business application Domestic Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream...

Страница 168: ...cal authorities In the United States you may also refer to the Electronic Industries Alliance website at www eiae org Other Countries Please contact your local waste authorities and request disposal g...

Страница 169: ...Appendix...

Страница 170: ...use harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the fo...

Страница 171: ...Only 164 Low Voltage Directive 73 23 EEC as amended EN 60950 2000 Electromagnetic Compatibility Directive 89 336 EEC as amended EN 55022 1998 A1 2000 A2 2003 EN 55024 1998 A1 2000 A2 2003 EN 61000 3 2...

Страница 172: ...rol panel 25 D DHCP 7 10 Drivers PCL 15 PostScript 14 PPD files 14 Dual in line memory module 137 Duplexing 72 Duplex unit 144 E Electrostatic discharge 136 Enable Options Macintosh 19 Envelope 48 Err...

Страница 173: ...dia misfeed Duplex unit 114 Interior 105 Tray 2 111 Media path 104 Media storage 74 Media type Envelope 48 Glossy stock 53 Labels 49 Letterhead 50 Plain paper 46 Postcard 51 Thick stock 47 Transparenc...

Страница 174: ...tab 20 Basic tab 21 Cover page tab 21 Layout tab 21 Overlay tab 22 Quality tab 22 Version tab 23 Watermark tab 22 Printer driver PPD 23 Graphics tab 23 Paper tab 23 Printer options Enable 19 Protocols...

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