P
AGE
10-6
X
EROX
C
OPY
C
ENTRE
/W
ORK
C
ENTRE
P
RO
32/40 C
OLOUR
Q
UICK
R
EFERENCE
G
UIDE
T
RO
UB
LE
S
H
O
O
TI
N
G
Paper Jams inside the machine
¾
Check the Paper Path for obstructions.
¾
Flip the paper over in the paper tray.
¾
Check the paper tray Edge Guides to see if they are against the edges of the
paper.
¾
Check that the Touch Screen is displaying the correct size for the paper in use.
¾
Load fresh paper.
Repeated Check Tray Messages on the User Interface and the
paper is loaded in the tray
¾
Adjust the edge guides against the stack of paper in the tray.
¾
If the edge guides were not set against the paper stock in the tray when
Start
was selected, delete the job in the job queue and begin again.
Paper Curls
¾
Load the paper in the paper trays seam side of the paper up. Load the paper in
the Bypass Tray with the seam side down.
¾
Load non-standard media in the Bypass Tray.
¾
If the paper curls excessively, flip the paper over in the applicable paper tray.
Finisher
The Finisher does not stack the output correctly
¾
Unload the finisher tray frequently.
¾
Do not remove stapled sets while the finisher is compiling.
The Finisher does not staple or staple well
¾
Use less than 50 sheets of paper if they are heavier than 20 lb., 80 gsm.
i
The maximum number of sheets is 20 when stapling heavyweight paper.
¾
Check the
User Interface
for a message indicating a need for staples. Replace
the staple cartridge.
The seam refers to the side of a ream of
paper with a split in the wrapping. It may
also be referred to as arrow side first.
Spode QRG.book Page 6 Tuesday, May 13, 2003 10:51 AM
