X
EROX
C
OPY
C
ENTRE
/W
ORK
C
ENTRE
P
RO
32/40 C
OLOUR
Q
UICK
R
EFERENCE
G
UIDE
P
AGE
10-5
T
RO
UB
LE
S
H
O
O
T
IN
G
T
ROUBLESHOOTING
T
IPS
...
Power
The machine will not power on:
¾
Check to see that the machine is not in
Low Power Mode
as indicated by the
green light on the User Interface.
¾
Switch the ON/OFF button to the ON position.
¾
Check to see if the power cord is correctly installed.
Document Handler
Documents will not feed through the Document Handler
¾
Ensure that all staples or paper clips have been removed from the originals.
¾
Ensure the Document Handler is not overloaded. The Document Handler can
hold 50 sheets of 20lb paper. Use
Build Job
if you have more originals than this.
¾
Check to see if the document set is fully inserted into the Document Handler.
The green light on the Document Handler will light when documents are fully
inserted.
¾
Ensure that the edge guides are adjusted to touch the sides of the originals.
¾
Check for obstructions or paper debris in the Document Handler.
¾
Ensure that the Document Handler cover is closed.
¾
Check that the machine is not in diagnostics mode as indicated by a message
on the User Interface.
Paper Handling
Repeated paper jams or misfeeds
¾
Ensure that the correct paper size is displayed on the
Touch Screen
.
¾
Remove the stock and reload the tray. Remove the paper, combine the
additional paper with the paper from the tray, turn the paper over, and reload the
tray.
¾
Ensure the paper tray is not filled above the MAX line.
¾
Ensure that the Edge Guides are adjusted to touch the sides of the paper.
¾
Check for obstructions at the paper entrance.
Spode QRG.book Page 5 Tuesday, May 13, 2003 10:51 AM