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Problem Solving
Xerox 6204 Wide Format Solution
User Guide
10-
185
General Problems
If you think a problem is occurring with the machine, check the machine status again.
WARNING:
The machine contains precision measuring equipment and uses a high-voltage power
supply, so never open or remove machine covers that are secured with screws unless specifically
instructed to do so in the User Guide because high voltage components can cause electric shock.
Always follow the instructions in the User Guide when opening panels or covers that are secured
with screws in order to retain your install/reinstall options. Do not attempt to alter the machine or
change the parts because it may result in fire or smoke.
Symptoms
Check
Remedy
Power is not
switched On.
Is the circuit breaker (main
power switch) or the power
switch of the machine off?
Turn on the circuit breaker and then the power switch.
Refer to section on Powering the System On/Off.
Is the power cord plugged
into the power outlet?
Turn off the circuit breaker and power switch, and firmly
plug in the power cord. Then turn on the circuit breaker
(main power switch) and power switch.
Refer to the section on Powering the System On/Off.
Is the power cord
disconnected from the
machine?
Is power of the correct
voltage being supplied?
The machine must be connected to a 120V (volts), 15A
(amperes) supply in the U.S., and to a 220-240V supply in
Europe.
Refer to the section on Power Connection.
Touch screen is
dark.
Is the <Power Saver> button
illuminated?
The machine is in the Power Saver mode. Press the
<Power Saver> button on the control panel to cancel the
Power Saver mode.
Refer to the section on Using the Power Saver Feature.
Is the brightness dial set too
low?
Use the brightness dial to adjust display brightness.
Refer to the section on the Control Panel.
A message is
displayed.
Did a paper jam occur?
Refer to the section on Paper Jams.
Did the original jam?
Refer to the section on Document Jams.
Is the message "Initializing"
displayed?
If the message is displayed for more than 3 minutes,
contact your Xerox Customer Support Center.
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