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Warranty and Return
WA–4
975-0330-01-01
Out of Warranty Service
If the warranty period for your Communications Gateway has expired, if the unit was damaged by
misuse or incorrect installation, if other conditions of the warranty have not been met, or if no dated
proof of purchase is available, your unit may be serviced or replaced for a flat fee.
To return your Communications Gateway for out of warranty service, contact Xantrex Customer
Service for a Return Material Authorization (RMA) number and follow the other steps outlined in
“Return Procedure” on page WA–3.
Payment options such as credit card or money order will be explained by the Customer Service
Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units
with excessive damage, an additional fee will be charged. If applicable, you will be contacted by
Customer Service once your unit has been received.
Information About Your System
As soon as you open your Communications Gateway package, record the following information and be
sure to keep your proof of purchase.
p
Serial Number
___________________________________________________
p
Product Number
865-1055 (North America), 865-1056 (Europe)
p
Purchased From
___________________________________________________
p
Purchase Date
___________________________________________________
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