Wincor Nixdorf TH420, Руководство пользователя

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Prin ter will not print
Condition Possible causes What to do
The on-line, paper status,
error LED is blinking and the
printer won’t print. The receipt paper may be
out, the cover open,the
knife jammed, the supply
voltage out of range, or the
print head temperature out
of range. Check that the receipt paper
is properly loaded and covers
are closed. See the table at
the beginning of this section.
If problem continues contact
a service representative.
Printer doesn’t have power
(LED not on) Power supply may be
defective. If the power supply is plugged
in, but does not come on, you
need to order a new power
supply. See “Power supply
and power cords.”
Printer has power but
doesn’t print. Cables may not be
connected properly. Check all cable connections.
Check that the host computer
and power supply are both on
(the power supply is turned
on by plugging it into an
outlet). See “Connect the
cables.”
DIP switches not set
correctly. Check the switch setting. DIP
switch one should be off (up)
for normal operation.
All other causes. Contact a service
representative.
On-line, pa per sta tus, er ror light flas hes
Condition Possible causes What to do
The on-line, paper
status, error LED is
blinking. Receipt paper is out.
Change the paper now.
Do not run a transaction
without paper. Data may
be lost. Receipt paper is out. Change the paper
immediately. See “Load and change the
receipt paper.”
Receipt, front or flip
cover is open. Close the cover. The printer will not
operate with any of the covers open.
The knife is jammed. Open the receipt cover and check the
knife. Clear any jammed paper you can
see. Tear off any excess paper against
the tear-off blade.
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TROUBLESHOOTING THE PRINTER