Maintenance
For device maintenance information, see “Maintenance and service” in the device’s
Instructions for
use
. This section covers the following topics:
•
Perform periodic checks
•
Replace the device battery
•
Cleaning requirements
NOTE
Service-related cleaning is addressed in the service manual as well.
The Welch Allyn Service Tool
The Welch Allyn Service Tool is available in the following editions:
•
Standard unlicensed
: Accompanies your device.
•
Gold
: Required to perform complete functional verification and calibration. This edition
requires an additional license. For more information about acquiring this license, contact
Welch Allyn.
NOTE
To qualify for the Gold license, you must attend the Welch
Allyn technical training course or complete online training for the
device.
Clinicians and technical service personnel can use the service tool to manage and maintain
supported Welch Allyn products. You can use the service tool to do the following:
•
Review device information
. When connected to the device, the service tool lists installed
modules, installed firmware and hardware versions, warranty and repair information, status,
and usage history.
•
Receive notifications when periodic maintenance is needed
. The service tool can help you
manage and maintain your entire inventory of supported Welch Allyn products. Through the
remote service function, the service tool can connect to Welch Allyn Customer Service. With
this functionality you can automatically receive firmware updates and feature upgrades for
your supported products, including software upgrades for the service tool.
•
Install updates and upgrades
. The service tool can read the firmware version for each
module and check for available updates or upgrades.
NOTE
For the Welch Allyn Service Tool to support updates and
upgrades, adjust your firewall settings to permit access for IP
address 169.254.10.10 (the local feed server for the software
upgrade process).
•
Create a work list
. The work list provides information about service actions—referred to as
work orders—that are waiting for you to perform on your maintained devices. Work orders
may include periodic calibrations, upgrades, or license installations.
•
Schedule periodic maintenance
. You can use the service tool to set the service interval for
each maintained device.
•
View and save logs
. You can download and save log files from the device for analysis to help
diagnose and identify reported issues.
•
Create user accounts
. Administrators can create user accounts and set permission levels to
control access to the features, allowing one group to perform administrative tasks and another
18 Overview
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