Welch Allyn Scanteam 6180, Техническое руководство

Страница: 49 / 68

5–3
Maintenance and Troubleshooting
Do not touch or make contact with the exposed lens surface as permanent
damage to the scanner optics may result.
Welch Allyn recommends keeping a supply of spare tips on hand. If
replacing the tip does not correct the scanning problem, it may be
necessary to replace the entire wand unit.
Note: Other than the replaceable tip, the wand scanner contains no user
serviceable parts and, therefore, the scanner case should not be
opened.
Opening the scanner voids the warranty.
If proper wand operation cannot be obtained after performing these checks,
factory service may be required.
5.5 Obtaining Factory Service in the United States
Welch Allyn provides service for all its products through a service center located
at its manufacturing facilities in Skaneateles, New York. To obtain warranty or
non–warranty service, return the unit to Welch Allyn (postage paid) with a copy
of the dated purchase record attached.
Please contact the Welch Allyn Product Service Department at the
address/telephone number listed below to obtain a Return Material Authorization
number (RMA #).
Welch Allyn, Inc.
Data Collection Division
Product Service Department
4619 Jordan Road
P.O. Box 187
Skaneateles Falls, New York 13153–0187
Product Service Department
Telephone: (315) 685–4278 or 685–4360
Fax: (315) 685–4156