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UNITY 500

Page 19

Page 19 of 56

800001-01

1.8 

TECHNICAL SUPPORT

In the event the unit fails to perform as described, contact Wegener Communications Customer
Support at (770) 814-4057, FAX (678) 624-0294, or E-mail “

[email protected]

”.

To return a product for service:

Obtain a Return Material Authorization (RMA) number by completing and faxing a copy of the

RMA REQUEST FORM

 (Page 53) to (678) 624-0294.  You may E-mail the same information

instead to:

[email protected]

To help us identify and control returned units, plainly write the RMA number on the 

outside

 of

the product-shipping container.  This will help us return your unit to you as quickly as possible.

Return the product, freight prepaid, to the address below:

Service Department RMA# ________
Wegener Communications, Inc.
359 Curie Drive
Alpharetta, GA 30005

NOTE:  All returned material must be shipped freight prepaid.  C.O.D.

Shipments will not be accepted.

Please contact Customer Support at the number above if you have any questions regarding
service procedures.

1.9 

MANUALS

If you have any suggestions concerning this, or any Wegener Manual, please E-mail them to

[email protected]

.  If you would rather mail them, please do so to the address shown

below.

If you have substantial or complex changes, our preference is that you copy the page(s) in
question, mark it up, and fax or mail us the copy.  We do appreciate constructive criticism.

Fax Number: (770) 497-0411

Attn: Manuals
Wegener Communications, Inc.
Technology Park / Johns Creek
11350 Technology Circle
Duluth, GA 30097

Содержание UNITY500

Страница 1: ...ener Communications Inc When ordering parts from Wegener Communications Inc be sure to include the equipment model number equipment serial number and a description of the part In all correspondence with Wegener Communications Inc regarding this publication please refer to 800001 01 C Production Edition October 2001 WEGENER TECHNOLOGY PARK JOHNS CREEK 11350 TECHNOLOGY CIRCLE DULUTH GEORGIA 30097 15...

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Страница 3: ...n of potential interfering sources to existing services Any damage to this unit caused by improper wiring interconnections will void any warranty extended The following warranty applies to all Wegener Communications products All Wegener Communications products are warranted against defective materials and workmanship for a period of one year after shipment to customer Wegener Communications obliga...

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Страница 5: ...ew menu Because many users will print the manual we have also included the page numbers for most links Table of contents You can also link from the Table of Contents to any listed page This also applies to the List of Tables and List of Illustrations Just click on the page numberfor any section table etc you want to move to Return to the Table of Contents as described in the Cross references Secti...

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Страница 7: ...ALS 19 SECTION 2 OPERATION 21 2 1 GENERAL 21 2 2 FRONT PANEL CONTROLS AND INDICATORS 21 2 3 LED AND ALARM WARNING CONDITIONS 21 2 4 POWER ON PROCEDURE 23 2 5 ON SCREEN NETWORK E MAIL 24 2 6 ON SCREEN DISPLAY OSD 24 2 7 CUSTOMIZING AND VIEWING SETTINGS FOR YOUR SYSTEM 25 2 7 1 COMPEL SYSTEM CONTROL 25 2 7 2 ON SCREEN DISPLAY OSD SETTINGS 25 2 7 3 EDIT SETTINGS 26 2 7 4 CARRIER STATUS 27 2 7 5 CARRI...

Страница 8: ...VICE RETURN ADDRESS 56 LIST OF ILLUSTRATIONS Figure 1 UNITY 500 Rear Panel 15 Figure 2 Rear Panel With Smart Card Slot And Ethernet Connector 15 Figure 3 UNITY500 Front Panel 21 Figure 4 Welcome Banner 23 Figure 5 Acquisition Modes 35 Figure 6 Acquisition Sub Modes 37 Figure 7 Sample Carrier Status Tracking Report 43 Figure 8 Sample Carrier Status Not Tracking Report 44 Figure 9 Sample Parameters ...

Страница 9: ...Y500 Settings Groups 34 Table 9 Acquisition Mode Behavior 36 Table 10 Signal Quality Information 38 Table 11 Carrier Status Report Tracking Terms 43 Table 12 Carrier Status Not Tracking Report Terms 44 Table 13 Parameters Report Terms 45 Table 14 Group Status Report Terms 46 Table 15 Network Control Status Terms 47 Table 16 MPEG Status Report Terms 48 Table 17 Settings Status Report Terms 49 Table...

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Страница 11: ...supported equipment on the unit Make sure that total rack or breaker power consumption does not exceed the limits of the AC branch circuit and that a reliable earth safety ground is maintained The unit will meet the full 10 to 40o C operating temperature specification only if adequate clearance around vent holes is provided In still air this requires unblocked top vents If several units are racked...

Страница 12: ...ed on it Also the cables connected to the unit should be routed so they are not hit or pulled which might cause damage to the connectors or to the unit itself Additionally there should be sufficient flow of cool air so the unit stays within its operating specifications See Table 1 Page 13 1 3 7 Rack Installation When installed in an equipment rack it is best that the UNITY500 be supported by angle...

Страница 13: ...re R is the inner FEC code ratio either R 1 2 2 3 3 4 5 6 or 7 8 Max Symbol rate 30 Msps Aggregate MPEG Transport Rate 2 500 to 50 000 Mbps limited by max symbol rate and inner FEC chosen defined for 188 byte MPEG transport packets Max Eb No Video Threshold Depends on inner FEC 1 2 4 5 dB 2 3 5 0 dB 3 4 5 5 dB 5 6 6 0 dB 7 8 6 4 dB Video Decoder Compression System MPEG 2 Analog Output Formats NTSC...

Страница 14: ... 1000 ohms Audio Parameters Frequency Response 20 Hz to 20 kHz 0 5 2 0 dB Harmonic Distortion 1 kHz test tone 1 dB below PPL 0 5 S N Ratio 68 dB 22 Hz to 20 KHz unweighted Dynamic Range 16 Bits A V Sync 50 ms error Serial Ports RS 232 RJ12 Selectable Services Auxiliary character based async output E mail character based async output Terminal monitoring and control Baud Rates 9 6 kbps and 19 2 kbps...

Страница 15: ...age 18 Figure 1 UNITY 500 Rear Panel Figure 2 Rear Panel With Smart Card Slot And Ethernet Connector 1 5 1 Smart Card The UNITY500 may be equipped with a smart card slot and an Ethernet connector The slot for the smart card is installed for future encryption updating It conforms to the ISO 7816 standard It is not necessary to have the smart card installed for proper operation of the UNITY500 inclu...

Страница 16: ...odule is not installed go to RF In below Ensure that the unit s F connector does NOT support the cable s weight See Caution below Note LNB Power is DC Blocked by the RF Switch and is not available at any of the RF Switch In connectors See RF In RF In Using 75 Ohm coaxial cable with a type F connector connect the output of the RF Switch to this connector If there is no RF Switch installed connect t...

Страница 17: ...ng a cable terminated in a DB9 DB25 connector at one end and an RJ 12 connector at the other connect the serial port to a terminal printer or modem See Table 3 Page 18 for a pin out for these cables NOTE A Null modem cable or adapter is required for use with a modem Defaults are 19 2 kbps N and 8 in terminal mode CAUTION DO NOT CONNECT RJ 12 DIRECTLY TO PHONE LINE EQUIPMENT DAMAGE MAY RESULT ...

Страница 18: ...mposite video at 1Vp p MONITOR VIDEO OUT Phono Jack NTSC or PAL Composite video at 1Vp p AUDIO OUT R L Two phono jacks Audio stereo RS232 PORT RJ 12 Serial Asynchronous Data May be used for terminal printer or modem to remote terminal Table 3 UNITY500 Serial Cables to Terminal or Printer UNITY500 RJ 12 COMPUTER DB 9 Female ASCII TERMINAL OR SERIAL PRINTER DB 25 Male PIN SIGNAL PIN SIGNAL PIN SIGNA...

Страница 19: ...turn the product freight prepaid to the address below Service Department RMA ________ Wegener Communications Inc 359 Curie Drive Alpharetta GA 30005 NOTE All returned material must be shipped freight prepaid C O D Shipments will not be accepted Please contact Customer Support at the number above if you have any questions regarding service procedures 1 9 MANUALS If you have any suggestions concerni...

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Страница 21: ...ront Panel Controls and Indicator Item Description IRD Status See Table 5 Page 22 for a description of the Status LED On Screen Display On Screen Display OSD of IRD may be activated by pressing the SELECT front panel push button switch It is also automatically activated by certain IRD status conditions such as loss of signal SELECT Push button activates OSD and selects options displayed ENTER Push...

Страница 22: ...r current program RED Blink w Count 11 Selected program not available RED Blink w Count 12 Warning Not Defined AMBER Blink w Count 1 Marginal Eb No and locked on carrier AMBER Blink w Count 2 COMPEL Required and No COMPEL within last 2 minutes AMBER Blink w Count 3 Selected audio program not available AMBER Blink w Count 4 RF Level too LOW AMBER Blink w Count 5 RF Level too HIGH AMBER Blink w Coun...

Страница 23: ...highest priority at the top Note that the alarm conditions are those conditions preventing the delivery of video 2 4 POWER ON PROCEDURE Apply power to the IRD The unit initializes various devices and configures itself according to the EEPROM settings It then waits for the receiver section to complete its power up test which takes about 10 seconds When the receiver section passes its test the IRD s...

Страница 24: ... on its first action field or action with edit field whichever is first The OSD provides the following 1 Carrier Status 2 Signal Strength Monitoring 3 Serial Port device selection 4 Software Version and 5 The ability to make changes to unit settings See Section 2 7 Page 25 All menus are white text with a solid blue background When highlighted they show as blue text on white background The cursor c...

Страница 25: ...ute the audio and video of an IRD if it is inadvertently tuned to a frequency it is not authorized to receive If an RF Switch option module is installed COMPEL will control which of the four RF feeds is being processed For more information on this see the COMPEL manual or contact your service provider 2 7 2 On Screen Display OSD Settings Several of the seven screens which may be viewed on the OSD ...

Страница 26: ...t 4 Press ENTER to display that screen 5 If changes are made move to the Activate Selection heading on that screen by pressing SELECT 6 Press ENTER 7 Move to the Return To Main Menu heading by pressing SELECT 8 Press ENTER which will return the screen to the Main Menu 9 Go on to other selections or move to Exit and press ENTER to exit the Main Menu Main Menu Carrier Status Carrier Select Software ...

Страница 27: ...ge Press SELECT until Carrier Status is highlighted 2 Press ENTER 3 You may review the details as shown below 4 Press ENTER again to exit this screen CARRIER STATUS Acquisition Mode TRACKING RF Feed 1 2 3 or 4 Carrier MHz 12000 00 Data Rate Mbps 5 000 FEC Inner Rate 1 2 Tag Site 0 Program 3 Avg Eb No 8 0 dB Current Eb No 8 5 dB RF Level OK Return To Main Menu ...

Страница 28: ...nal Aux Data and back to Printer 7 Press SELECT to move to the next Item or Digit to be changed 8 After completing all changes Press SELECT to select Activate Selection 9 Press ENTER to place the new settings in memory This activates any changes you have made If you exit without moving to this option and pressing ENTER the unit will not retain those changes NOTE LNB LO Frequency will change with t...

Страница 29: ...ng antenna pointing Because signal lock is a first requirement coarse antenna pointing must be done using other tools There are two bars displayed The upper bar is a coarse indicator and the lower a finer indicator The Center Zoom feature moves the cursor to the middle of the lower graph to ensure resolution on both sides of the current level SIGNAL STRENGTH Center Zoom Return To Main Menu ...

Страница 30: ...ial port Terminal Modem Printer or Aux Data 3 Press SELECT to move through the options until the desired one is highlighted 4 Press ENTER to edit selection 5 Press ENTER until desired value is seen 6 Press SELECT to move to Activate Selection 7 Press ENTER to save your selections to memory 8 Press SELECT to move to Return To Main Menu 9 Press ENTER to return to main menu SERIAL PORT SELECT Device ...

Страница 31: ...git or field item 6 Press SELECT to move to the next Item or Digit to be changed 7 After completing all changes Press SELECT to select Activate Selection 8 Press ENTER to place the new settings in memory This activates any changes you have made If you exit without moving to this option and pressing ENTER the unit will not retain those changes 9 Press SELECT to move cursor to Return field 10 Press ...

Страница 32: ...tion provides for two modes of operation If you select the Vertical 14 V mode 14 Volts is supplied to the Universal LNB and Vertically polarized signals are processed by the LNB When the Horizontal 19 V mode is selected 19 Volts is supplied to the Universal LNB and Horizontally polarized signals are processed by the LNB The default mode of operation is Vertical 14 V The second feature of a Univers...

Страница 33: ...er FEC code ratio and can have one of the values specified in the main body of Product Spec Tag_site Value of 0 15 specifying the carrier ID tag The tag is text representing the downlink carrier frequency in MHz For multi hop links multiple tags are embedded in the control stream and the selected value must correspond to the particular downlink being received NOTE Tag site 15 is a special entry It...

Страница 34: ...that are stored in NVRAM Search see Settings Table next The search settings are active while in Carrier Search or Header Search modes When the unit finds what it is looking for in the search mode it copies the search settings to the perm settings These are then considered to be the active settings 3 2 SETTINGS TABLE OR SEARCH TABLE This is an internal database retained in non volatile memory unaff...

Страница 35: ...rier Search Installation Fade Timeout Acquired Acquired Valid Header Acquired Could Not Acquire Carrier Install Timeout Inserting and compel not required Install Timeout Inserting and compel IS required Compel Required Invalid Header OR Compel Required No Compel Timeout Inserting Compel Not Required Invalid Header Could Not Acquire Carrier w valid header Acquisition Request Figure 5 Acquisition Mo...

Страница 36: ...ll user requested acquisitions This mode is vacated for the Carrier Search mode after the Installation Timeout 2 in the SETTIMEOUT command Carrier Search While in this mode the IRD resorts to the Settings Table for finding a carrier The IRD continually moves down the table performing one complete installation type acquisition on each valid entry in the table including the last acquired and last re...

Страница 37: ...dered always true in the logic shown Figure 6 Acquisition Sub Modes Get Carrier Get Tag Get Compel Tracking Carrier Lock Good Tag Header OR Satellite Searching Good Tag Header OR Satellite Searching Acquistion Request OR Signal Fade OR Invalid Header OR No Compel Timeout Compel Required Inserting Get Tune Command Valid Header Header Searching Tune Command Valid Header Satelite Searching See Descri...

Страница 38: ...below 60 dBm NOTE This is not to be confused with the Signal Strength OSD screen see Section 2 7 6 Page 29 Signal Fades A counter is maintained for the transitions from Tracking to Fade mode RF Glitches A counter is maintained for carrier hits A hit is when the receiver board detects one or more uncorrectable Reed Solomon frames yet small enough not to cause a transition from Tracking to Fade mode...

Страница 39: ...re parameter name is the name of the incorrectly entered parameter A 1 1 Network enabled Local Control Commands These commands are allowed only if local control is enabled and are given in Section A 1 1 Page 39 Commands that are always functional are given in Section A 1 2 Page 41 ABORT Insert is terminated See TEMP command ADDS location settings location Value from 1 48 indicating location in set...

Страница 40: ... atten port Value of 1 to 6 indicating an audio port route S Stereo Left and Right components routed as connected at original MPEG encoder 1 Original Left component to both L and R outputs 2 Original Right component to both L and R outputs R Reverse stereo reverse of Stereo above program Can be a three character name or an If the 3 character name is specified the unit will route the audio program ...

Страница 41: ... format Valid range is 00 00 00 to 18 00 00 Does temporary insert per Table 8 Page 34 Unit sets its temp settings to settings TEMPCH location time location Value from 1 48 indicating location in settings table time Same as for TEMP Unit sets it temp settings to those retrieved from the settings table according to location See TEMP command UNMUTE source source source Same as the MUTE command Identi...

Страница 42: ...G Group Status NC Network Controller Status M MPEG S Settings Status ST Settings Table SP Serial Port Configuration page This option can have a value of 1 to 8 and is only applicable for the group status report Indicates the page to be reported If omitted all eight pages are reported and scroll off the terminal screen SETLNB port LO_freq Port can be from 1 to 4 Even if no RF Switch is installed 1 ...

Страница 43: ...gs fec_rate Tag Site Current Tag Site Program Current Program Number RF Status Level HIGH LOW or OK Eb No Level GOOD MARGINAL or ALARMING showing state of rx ebno_level Status In Last 10 Seconds 10 second history History is cleared when active_settings carrier is changed Average Margin Average Eb No margin See section 3 4 Average Eb No Averageebno_level over last 10 seconds See section 3 4 Status ...

Страница 44: ...the current setting Otherwise not shown Carrier freq_string active_settings carrier Data Rate data_rate_string active_settings data_rate FEC Rate Active_settings fec_rate Tag Site Current Tag Site Program Active_setting program Time In Current Mode time_string timer acq_mode Acquisition Sub Mode GET CARRIER GET MPEG GET TAG or GET COMPEL State of acq sub_mode Acquisition Difficulties Acquisition D...

Страница 45: ...s Report Terms Term Possible Output or Register Source LNB LO freq_string lnb_lo_freq 0 Blank if RF switch installed Margin Offset Value of snr margin_offset shown in dB with one decimal place Alarm Level Value of snr alarm_level shown in dB with one decimal place Video Mute Type Video_mute_type Fade Fade timeout Install Install timeout Carrier Search Carrier Search timeout No COMPEL No COMPEL tim...

Страница 46: ...C D E F 270 X Table 14 Group Status Report Terms Element Description Group Page group page_number Group Table group table displayed in pages Page 1 shows membership for groups 0 0xff page 2 for 0x100 0x1ff The last page shows groups 0x2700 0x270F The X indicates a bit being set in the table reflecting membership in the group corresponding to the number of the bit Note that this report may require ...

Страница 47: ...o Serial All six digits of Serial_number COMPEL Control REQUIRED or NOT REQUIRED State of COMPEL_required Lock LOCKED or UNLOCKED State of COMPEL locked Local Control ENABLED or DISABLED State of local_control Network Mode SHARED or PROTECTED State of COMPEL network_mode Last header time_string timer last_header Last addr header time_string timer last_addr_header Amount of History time_string time...

Страница 48: ...Not Present Settings If both video alarm_state and video cmd_state are unmuted then NORMAL Otherwise any non muted states will be shown Audio Presence Shows 3 character designator for each audio program contained within the current program if MPEG stream is present Audio Port In UTY500 only one audio port is possible Program The audio program that was specified for the audio port If the unit autom...

Страница 49: ... inserting PERM The perm_settings SEARCH The search_settings s are shown if not searching Carrier Downlink carrier frequency in MHz Data Rate Transport data rate in Mbps FEC Rate Any of the supported FEC ratios inner FEC Tag Site 0 15 See section 3 5 Program Selected program If selected program is then actual program identifier is shown if available Otherwise Program is shown MESSAGE If the curren...

Страница 50: ...te Tag Rate Site Program 1 12000 00 1 536 1 2 1 2 12000 11 4 608 7 8 2 2 3 2 3 1 4 4 5 6 7 8 9 10 13100 00 9 984 5 6 0 1 11 13200 00 38 000 7 8 0 12 4060 00 10 400 2 3 1 13 14 15 16 12000 00 1 536 1 2 1 17 12000 11 4 608 7 8 2 2 18 10111 10 3 072 2 3 1 2 19 20 21 22 23 24 25 13100 00 9 800 5 6 0 5 26 13200 00 5 940 7 8 0 27 13300 00 35 000 2 3 1 28 29 30 31 12000 11 4 608 7 8 2 7 32 10511 10 3 072...

Страница 51: ...e Report With Labels SETTINGS TABLE Label 1 Data Carrier FEC Rate Tag Rate Site Program 1 LABEL 1 4190 0 41 470 3 4 15 1 Table 18 Settings Table Report Terms Term Description 1 48 Settings Table location PERM Last requested settings which is the current perm setting ACQ Last acquired settings Carrier freq_string carrier Data Rate data_rate_string data_rate FEC Rate Any of the supported inner FEC r...

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Страница 53: ...e 53 of 56 800001 01 APPENDIX B RMA REQUEST FORM service wegener com Fax 678 624 0294 Company Name Bill To Address Ship To Address Contact Name Phone Fax Complete Model Serial In Warranty Yes No Problem Additional Comments ...

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Страница 55: ...0001 01 Record of Revisions Date of Change Rev Level Page No Description of Change 12 15 00 A Initial Release 08 07 01 B Many 53 Appendix Update 10 2 01 C Many Various corrections Eb No estimates and Signal Strength indicators explained ...

Страница 56: ... 56 of 56 SERVICE RETURN ADDRESS Service Department RMA ________ Wegener Communications Inc 359 Curie Drive Alpharetta GA 30005 SERVICE CONTACT NUMBERS AND EMAIL ADDRESS Voice 770 814 4057 FAX 678 624 0294 E mail service wegener com ...

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