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Appendix
VTech Hospitality Limited Warranty Program
VTech Communications, Inc., the manufacturer of VTech Hospitality Product (“Product”), warrants to
the holder of a valid proof of purchase (“end user” or “you”) that the Product and all accessories
provided by VTech in the Product’s package are free from defects in material and workmanship,
pursuant to the following terms and conditions, when installed and used normally and in accordance
with the Product’s operating instructions. The limited warranty extends to the end user of this Product
and applies only if such Product is purchased through a United States of America and/or Canadian
distributor. The limited warranty period for this Product is determined based on the following:
5 Years – Analog Models
• All Classic Models – corded and cordless
• All Contemporary Models – corded and cordless
• All TrimStyle Models
• All Next Gen Models - corded and cordless
2 Years – SIP Non-Display Models
• All Classic Models – corded and cordless
• All Contemporary Models – corded and cordless
• All TrimStyle Models
• All Next Gen Models - corded and cordless
During the limited warranty period, VTech’s authorized service representative will repair or replace, at
VTech’s option, without charge, a Product that is not free from defects in materials and workmanship.
If VTech’s authorized service representative repairs the Product, new or refurbished replacement
parts may be used. If the Product is replaced, it may be replaced with a new or refurbished Product
of the same or similar design. Repair or replacement of Product, at VTech’s option, is the exclusive
remedy.
The limited warranty period for the Product begins on the date that the end user takes possession
of the Product. This limited warranty also applies to repaired or replacement Products for a period
of either: (a) 90 days from the date the repaired or replacement Product is shipped to you; or (b)
the time remaining on the original limited warranty as described above; whichever is longer.
This limited warranty does not cover:
1. Product or parts that have been subjected to misuse, accident, shipping or other physical
damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water
or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than
an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network
reliability or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
