EN - 24
Appendix
Troubleshooting
If you have difficulty with the telephones, please try the suggestions below. For customer service,
visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
For cordless telephone
Question
Suggestions
1. The telephone does not work at all.
• Make sure the power adapter is securely
plugged into an outlet not controlled by a
wall switch.
• Make sure the telephone line cord is
plugged firmly into the power adapter and
the telephone wall jack.
• Make sure the battery is installed and charged
correctly. For optimum daily performance,
return the cordless handset to the telephone
base or charging base after use.
• Unplug the electrical power to the telephone
base. Wait for approximately 15 seconds,
then plug it back in. Allow up to one minute
for the cordless handset and the telephone
base to synchronize.
• Charge the battery in the cordless handset
for up to 11 hours.
• If the battery is completely depleted, charge
the cordless handset for at least 30 minutes
before use.
• Remove the battery and then install it again.
If that still does not work, it may be necessary
to purchase a new battery.
• Disconnect the telephone base from the
telephone wall jack and plug in a working
telephone. If the other telephone does not
work, the problem is probably in the wiring
or telephone service. Contact your telephone
service provider (charges may apply).
