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V
IXEL
I
N
S
PEED
™ SAN S
TORAGE
S
WITCH
M
ODEL
375
C
HAPTER
4 T
ECHNICAL
R
EFERENCE
U
SER
’
S
G
UIDE
EMBEDDED
IN
THE
FUTURE
OF
STORAGE
58
T
ROUBLESHOOTING
M
ANAGEMENT
C
ONNECTIONS
P
ORT
B
YPASS
C
ONDITIONS
AND
R
ECOVERY
Problem
Recommended Action
Serial cable installed
but connection does
not appear on terminal
1) Cycle power by reinstalling the power cord.
2) Check the terminal emulation program’s serial port parameters.
3) Replace the serial cable. (Make sure it is a null modem cable.)
Ethernet cable
installed but Web
Manager does not
appear
1) Ensure a crossover ethernet cable is used (unless using an ethernet hub).
2) Check the IP addresses on the switch and workstation as follows:
At a command line prompt, type
ping
DNSorIP
(where DNSorIP is the
switch’s DNS name or IP address) and press ENTER.
If a “Reply from…” or “...is alive...” message appears, the devices can
communicate.
If a “Request timed out” message appears (or the command times out), the
devices cannot communicate. Trace the cabling. If needed, reconnect the
devices.
Operational
Condition
Recovery
Rx_los is asserted by
an SFP/GBIC
The port stays bypassed until rx_los is de-asserted. At that time, the port
insertion will be automatically retried. The port continues to stay bypassed
until the port can pass the port insertion criteria.
Tx_fault is asserted by
an SFP/GBIC
The port stays bypassed until tx_fault is de-asserted. At that time, the port
insertion will be automatically retried. The port continues to stay bypassed
until the port can pass the port insertion criteria.
F8 Failure notification
is received by the port
(when the LIP F8
Recover policy is
enabled)
The switch automatically tries to re-insert the device, by sending F7
Initialization notifications to the device connected to the bypassed port. The
port continues to stay bypassed until the device returns F7 Initialization
notifications to the port and passes the port insertion criteria.
Loss of Sync (>100ms)
The port stays bypassed until a signal is re-established. At that time, the
port insertion will be automatically retried. The port continues to stay
bypassed until the port can pass the port insertion criteria.
Firmware Initiated
The port stays bypassed until the firmware sets the port control back to
automatic. At that time, the port insertion will be automatically retried. The
port continues to stay bypassed until the port can pass the port insertion
criteria.