Manual Voice Server Anuncio © 2009-2014 Vidicode®
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9
System messages .......................................................... 63
10
Acknowledgements ................................................. 65
10.1
Guarantee........................................................................ 65
10.2
Liability ............................................................................ 65
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Appendix A Call Statistics........................... 66
11.1
Example of the customer support department............ 66
11.2
The example of many unanswered calls ...................... 67
11.3
Call Statistics when the Voice Server is in service ....... 67
11.4
VC Reports software....................................................... 67
11.4.1
Introduction to the report software ................................68
11.4.2
Filtering and searching......................................................68
11.4.3
Statistics .............................................................................69
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Index......................................................................... 72
