Manual Voice Server Anuncio © 2009-2014 Vidicode®
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When you are working on an extension that serves a queue, you will
continuously receive calls. Since the PBX determines if you are member
of the group (often called “hunt group”), you must tell the PBX when
you want to stop. Otherwise the phone keeps ringing. Most PBX’s have a
procedure or command to select or deselect the position in the hunt
group from the extension. If you leave for a short time only, you may
just take your telephone off-hook.
Unlike some other systems the Voice Server can have several call queues.
8.2.2
Configuration of the Call Queue
Configuration of a Call Queue is very similar to configuration of another
Transfer message.
•
Press the Message
Message
Message
Message key and you will see:
•
Record the message as you are used to do using the recorder keys,
e.g.:
“All employees of our sales department are busy, please wait a moment
to be served.”
•
Press CHANGE
CHANGE
CHANGE
CHANGE
•
Press NUMBER
NUMBER
NUMBER
NUMBER
•
Alter the message type of Call Queue with <<
<<
<<
<< and >>.
>>.
>>.
>>.
•
Press OK
OK
OK
OK.
Announcements & Transfers
(press PLAY or REC)
NUMBER [400] DELETE BACK
Announcements & Transfers
(
press PLAY or REC
)
NEXT [400] CHANGE STOP
Type:
Call Queue
OK << >> CANCEL
