Manual Voice Server Anuncio © 2009-2014 Vidicode®
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number and a action number. When the phone number is called, the
Announcer takes the call and starts the message belonging to that
phone number. Add an "N" at the front of the phone number, to
specify an attendant for night service.
An action can optionally contain a spoken message (recording). First the
message is played, and then the action is taken. If no spoken message
(recording) exists then only the action is taken. Nothing is heard in that
case. Possible actions are: Wait for selection , Connect Through or
Record a voice-mail message. The action depends on the message type.
If no action is defined, it is ignored and a connection to the called
number is made.
An attendant belongs to one of the ten configurations.
Instead of a single action number a Time Table can also be connected to
a phone number in the Attendant List. A timetable defines a whole
week of actions. Each day of the week within that table can be filled
with times and action numbers. The Call Attendant for that phone
number can take different actions on different times and days.
A phone number can also be set to action number "OFF". This means
that no action is taken. This can be used to exclude phone numbers
when using wildcards for others further in the list.
If you want to pass calls to a phone number to the PBX first, click on PBX
in the radio group. This means that the attendant doesn't take the call
immediately, but the call is passed to the PBX first. The attendant will
"take back" the call if the called number is busy or doesn't answer for
some time. Only in those two cases the action number behind the
explanation mark is used and started.
3.1.1
Time table
Time table files contain the answering schedule of an attendant
number. You can create a repeating schedule for weekdays. With
Exception dates you can create a schedule for a particular date or period