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7) Support
The support page provides valuable information when troubleshooting a problem o
r when contacting the
technical assistants.
• Logs
The network camera supports system log information. Click the Log Search button to get the log data.
• Reports
-
Server Report: Click the Server Report button to get the important information about the
server’s status; this should always be included when requesting support.
-
Parameter List: Click the Parameter List button to see the unit’s parameters and their
current settings.
• Health Check
-
System Check: Click the System Check button to get the important information about the camera’s
system resources. The pop-up window below displays.
