
Using your Vertu phone
39
Sending a message (E-mail) request to
Concierge
If you are a VERTU Club member, you can send a message request to
Vertu Concierge using the E-mail service. Make sure that you have
inserted the VERTU Club SIM card in your Vertu phone before sending any
request.
Message requests can be accepted only when the sender’s domain is
specific to the “vertuclub.ne.jp” domain. Or, for any urgent request, we
recommend you give a ring to Concierge (not relying solely on E-mail), as
there might be a possible delay in message delivery due to some network
problems.
1. From the Home screen, press the [Concierge] key on the right side of
your Vertu phone to see the Concierge menu.
>
You can also select
Menu
»
VERTU Club
»
Concierge
from the Home
screen to launch the same Concierge menu screen.
2. Select
(left [Selection] key / page 17).
>
An E-mail editor screen appears with the necessary e-mail address already in
the To: field.
3. Enter the message of your request in the text field.
4. Press the [Send] key (page 18) or select
Options
»
Send
to send the
request message.
Sending / receiving messages while abroad
You can use the E-mail and Text message services also while abroad, just
as you would while in Japan. For example, if you use your Vertu phone in
countries outside Japan with the VERTU Club SIM card in, you can send an
E-mail using your current e-mail address (an address with the premium
“vertuclub.ne.jp” domain) just in the same manner as described in "Sending
an E-mail" (page 38).
However, sending / receiving E-mails or Text messages abroad may incur
additional expensive roaming fees, depending on the volume of data
transmitted. Contact your service provider for further information on the
charges that may apply while abroad.
The following configuration changes can be used to restrict data
transmission cost while roaming.
1. From the Home screen, select
Menu
»
Messages
»
Message
settings
.
2. Select
E-mails
»
E-mail reception
.
3. Change the following setting to
Auto. in home nw.
or
Manual
as
necessary.
>
Automatic
: Allows your Vertu phone to automatically download all messages
every time and as soon as they arrive at the message centre, regardless of
whether you are in Japan or abroad.
>
Auto. in home nw.
: Allows your Vertu phone to automatically download all
messages when you are in your home network (which would be Japan if you
are using a VERTU Club SIM card), and, when you are in a network outside
Japan, allows you to download messages manually. When an E-mail arrives
at the message centre while you are in a roaming network, you will see a
notification on your Vertu phone. If you accept the notification (by selecting
Retrieve
on the notification screen), the message will then be downloaded to
the phone.
>
Manual
: Allows you to manually download all messages in whichever case
you are currently in your home network or in a roaming network.
>
Off
: Message reception is switched off regardless of location.
When either
Auto. in home nw.
or
Manual
is selected, an envelope icon
on the display will start revolving when your Vertu phone starts downloading
a message from the network. The animation will then continue until the
download is complete.
Note:
To send the request message to Concierge, you need to insert
the VERTU Club SIM card in your Vertu phone and must have network
coverage.
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