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Chapter 6 ____________________________________________________________ Troubleshooting
VAISALA _______________________________________________________________________ 155
Table 30
Some Common Problems and Their Remedies
Problem
Probable Cause
Remedy
Type
open
and press ENTER. The command
must be typed exactly right before it can be
executed.
The terminal connection
is not open.
Correct PC port and MAWS COM port settings
and check the cable connection.
MAWS will not open for
commands.
MAWS is not receiving
power.
Check connections and power supply. Check
that the internal battery is connected.
MAWS is not sending
anything (nothing is
seen on the screen).
Press and keep down the reset button for a few
seconds. MAWS will restart and display the text
"Using blank configuration".
Check your setup and upload it again to your
MAWS.
The Setup file does not
exist in Cfg directory.
Copy or load the file to the correct directory.
After reset, MAWS
displays "!Erroneous
setup file".
Setup file is not
executable.
Type "chmod
Filename
rwx".
Nothing happens during
the Zmodem transfer.
The terminal connection
has failed.
Type CTRL+X (hold CTRL down and press X)
five times.
After uploading a new
setup file, MAWS
Terminal displays
"Unhandled exception
number: 39".
To solve the problem, consider removing some
calculations, or executing the calculations less
frequently. You might, for example, avoid
calculations which are executed more frequently
than the results are reported or logged.
Setup might include too
many calculations, the
statistical calculations
may be too long, or the
intervals between the
statistical calculations too
short.
Purchase the memory expansion card, it
contains additional 512 kB RAM memory.
System Information
You can acquire a report that contains system information by using
the
SYSINFO
command in MAWS Terminal. The command lists
many parameters that are useful especially when troubleshooting the
system or when contacting Vaisala HelpDesk.