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EN-10
Service & Support
The «Trouble-shooting» section gives you valuable tips on how
to deal with minor malfunctions yourself, saving you the need for
and cost of a service technician.
Information on our warranty can be found at www.vzug.com
→Service →Warranty information. Please read this information
carefully.
Please register your appliance straightaway:
• online at www.vzug.com →Service →Online warranty registration
or
• using the enclosed registration card (if any).
This will allow you to take advantage of the best possible support
in the event of a fault in the appliance during the guarantee period.
You will require the serial number (SN) and appliance designation
to register your appliance. You will find them on the identification
plate of your appliance.
My appliance information:
SN:
Appliance:
Please have this appliance information to hand when contacting
V-ZUG.
Thank you.
Your repair order
In Switzerland, call the free service number 0800 850 850 to be
directed to your nearest Service Centre. You can arrange a time
for us to make an on-site visit to carry out repairs by phone.
Customers outside Switzerland can find the contact details of
their local service centre under
www.vzug.com →Service →Service Hotline.
General and technical queries, service agreement
information, warranty extensions and accessories
V-ZUG will be happy to help you with any general administrative
or technical queries, to accept your orders for accessories and
spare parts and to inform you about our progressive service agree
-
ments. You can contact us at www.vzug.com and [email protected],
through your local service centre or in Switzerland on (+41) 58
767 67 67.
Addresses of the importers
AU / NZ
V-ZUG Australia Pty. Ltd.
2/796 High Street Kew East 3102, VIC
AUSTRALIA
CN
V-ZUG (Shanghai) Domestic Appliance Co. Ltd
Raffles City Changning Office Tower 3
No. 1139 Changning Road 200051 Shanghai
CHINA
AT/BE/DE/DK/ES/FR/NL/NO/LU/SE
V-ZUG Europe BVBA
Evolis 102, 8530 Harelbeke
BELGIUM
GB/IE
V-ZUG UK Ltd.
27 Wigmore Street
London W1U 1PN
GREAT BRITAIN
HK / MO
V-ZUG Hong Kong Co. Ltd.
12/F, 8 Russell Street Causeway Bay
HONG KONG
IT
Frigo 2000 S.p.A
Viale Fulvio Testi 125 20092 Cinisello Balsamo
(Milano)
ITALY
IL
Digital Kitchen
Hataarucha 3, 6350903 Tel Aviv
ISRAEL
LB
Kitchen Avenue SAL
Mirna El Chalouhi Highway, Wakim Bldg,
Jdeiheh Beirut
LEBANON
RU
OOO Hometek
Dubininskaya Street 57 building 1113054
Moscow
RUSSIA
SG
V-ZUG Singapore Pte. Ltd.
6 Scotts Road Scotts Square #03-11/12/13,
228209 Singapore
SINGAPORE
TH
V-ZUG (Thailand) Ltd.
140/36, 17th Floor ITF Tower, Si- lom Road
Suriyawong Sub-district Bangrak District
Bangkok 10500
THAILAND
TR
GÜRELLER
Anchor Sit.3A/1-2 Çayyolu, 06690 ÇANKAYA/
ANKARA
TÜRKIYE
UA
Private enterprise "Stirion" (MIRS corp.)
Osipova Street 37 65012 Odessa
UKRAINE
VN
V-ZUG VIETNAM COMPANY LTD.
21st Floor, Saigon Centre, 67 Le Loi
Ben Nghe Ward, District 1
Ho Chi Minh City, 700000
VIETNAM
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